I had an appointment from 8am-12 on a Saturday. Couldn't get an earlier appointment. A good size…read morerock hit my windshield over a week ago on that cesspool of an unkept M-39. It went from a bullet size hole and cracked across the windshield within hours and further overnight. It's been over a week and it didn't crack more then 12 inches or so since. Rimon, the Safelite tech was at the condo by 10:30am, he seemed nice and arrived before his text messaged estimated time. He told us it would take about and hour. He showed us how much he would be collecting for the windshield replacement, it would be $353+ and showed me the bill before we parted to let him do his thing. He said he could call me when he's done. I said yes. He was done after 45 minutes or so. I got a text from Safelite as well as a call from the tech when he finished. He asked if I would be driving it soon or today at all. I said maybe later. He was happy to remove the setting tape for me. I said it was fine. He suggested letting it set for a couple of hours if possible. The tech was quick with running my credit card and a receipt was to be sent to my email. He was deft, knowledgeable, friendly and professional. I like this easy and convenient process and will definitely do it again. Hoping it's a long while before I have to replace my windshield from road debris again though. The tech reminded me that there's a lifetime warranty on the windshield. Good to know. The non-OEM glass was made by Fuyao.

I will admit I didn't end up going to the Safelight here for the replacement of my window (I opted…read moreto go someplace a little closer to home since I was just in the area for a meeting) but they did give me a quick quote and checked out everything to make sure it was safe to drive. I was very stressed by the surprise breakage of my windshield and they put me totally at ease and give me a great baseline for what I could expect to pay for the repair. If I still lived in the area (I grew up nearby which is how I knew to trust these guys) I would certainly be bringing my car in for any and all glass related repairs! You're in great hands if you bring your vehicle here.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

Amazing customer service and quality 100/10!!, tinted and frosted residential home best in the…read morebusiness plus all my vehicles

10/10 service and hospitality. Fast and the car looks great!! Thank you! I got everything I asked…read morefor on time and with great service.

I don't typically write reviews for bigger, well-known national chain businesses, but I had to call…read moreout this specific location's Belle Tire for truly some of the most wholesome, wonderful customer service and SERVICE SERVICE ever! It was Christmas Eve Eve last year (December 23 if you find that confusing!) and a group of us were celebrating a little friends xmas. We all piled into my friend's car to head to a store - if you remember, this was a pretty snowy, freezing weather kind of day, but the snow had let up at this point so we felt comfortable venturing outside. As we're heading to the store, my friend's car starts making some unexpected, weird noises and he pulls off into a gas station (that was closed) to inspect what was going on. Turns out, he had a flat tire and the air pump at the gas station was open, but we were fresh out of quarters in the car. As we sat there wondering what to do next, I quickly pulled up the map to see if there was a Belle Tire in the area because I knew they also have DIY air pumps for your tires. Lo and behold, there was one literally one business up from the gas station we were at - the sign was obstructed from our view by a couple of bushes, but we felt so fortunate that we didn't need to drive the car much further on a flat tire! We pull into the Belle Tire at 5 pm on December 23 and it was then that I noticed they were closing soon at 6 pm. We quickly ran inside to the warmth to ask what the best course of action would be given that they were closing within the hour. Since it was my friend's car, he was handling all the interactions with the staff, but through the updates he provided, I knew the service was exemplary! He happened to be talking to the manager and instead of the manager just doing the "bare minimum" and filling the tire with air and sending us on our way, the manager said to pull the car in so that they could quickly look at it to ensure that if they filled up the tire with air, there wasn't going to be any additional problems with the tire where it would lose the air again really quickly. Turns out, my friend's tire had a massive hole in it that would require a patch, but upon further investigation by Belle Tire's staff, that tire was pretty close to needing to be replaced anyways, along with the rest of the tires on the car. So the manager explained that rather than putting a patch on this tire, only for my friend to have take his car in in another few months to get his tires replaced completely, he recommended that they just replace all the tires now. My friend really appreciated that the manager and his team went above and beyond to fully examine the car and inform him about his options and the entire situation. The manager even said that he was trying to get his staff out as soon as possible to get home to their families given that it was Christmas Eve Eve and Belle Tire was going to be closed on Christmas Eve. So even though this would require a bit more work from his staff, he still wanted the customer (my friend) to be in the best possible situation with his car. This is truly some wonderful customer service and the manager even went in and helped his staff in servicing my friend's car as well so that it was finished as quickly as possible. We left around 7 pm - so an hour after they closed and spent a total of 2 hours there, but it was good vibes the entire time, everyone was so friendly and helpful, and it made a lasting impact on us. We talked about how wonderful of an experience that was for the rest of the evening and even now whenever we hang out and pass by that Belle Tire, we still sing its praises. I didn't catch the name of the manager or any of the staff that helped out, but from the bottom of my heart, I just want to say thank you for all being so wonderful and going above and beyond in providing the best service ever. We all appreciate it more than even this dissertation of a review can describe!! You're the best, Belle Tire!

always lies about the tires assurance protection. this my sec time using them with a tire…read moreprotection but they always lie so you'll pay again.

He showed up quickly, took good care of the vehicle and completed the tow. Also, Ali was a super…read morenice guy!

Great job towing 3 classic cars to consignment in a tight deadline. Straight class but it was hard…read moreto initially communicate and coordinate, but they got there on time and performed tasks professionally and with alacrity

BEWARE! They will damage your car!!! I dropped my car off to the at 8:15am for a FULL detail for…read morethe cost of $160. There was only ONE car there when I arrived and it was already being serviced. I was told (very rudely) by the old lady with glasses that it would be 3-4 hours. I walked back outside to remove my son's car seat from the vehicle, a very rude gentleman asked me to move my car loudly and abruptly before I could inform him that I no longer had my keys. Fast forward, 1:15pm I called to check on my vehicle to be informed that they had JUST started on it. I immediately asked them to stop because it had already been 5 hours and it should have been completed. When I walked in, I retrieved my keys and walked out to my car to find my gas tank wide open. I went back in and asked for a manager to inform them that I would be filing a police report because I feel as though the tampered with my car. Once inside my vehicle to my surprise, it was WORSE than when I dropped it off. Apparently they "prepped my vehicle and sprayed the door jams and now there are water marks on my ceiling around EVERY door. When I spoke to the manager, Paul, he apologized and told me he would do absolutely NOTHING for me beside clean my ceiling THAT THEY DAMAGED...and I could bring my car back and continue to wait. After 5 hours I received nothing but a damaged vehicle and inconvenience. I will be filing a police report and a claim in court for someone to correct the issues that they have caused me. I told my friend who referred me to my them to never refer anything else to me! They charge the same price as the Chevy dealership and the Chevy dealership is more efficient. This is what you get for trying to support small owned businesses. Go to Matick Chevrolet, they are the same price and will have you in and out in 2 hours or less.

I know prices everywhere have risen but they don't do a good job. Before, they used to, now they…read morehired lazy people