Pretty easy to get too with lots of parking. Covered and open. I can really appreciate that with it…read morebeing downtown in a biggish city. The casino floor is a pretty good size. Lots of slots, electronic roulette, and a nice selection of table games. It's easy to navigate through once you get used to it. Depending on the staff member, the interactions can range from completely apathetic to extremely friendly. My experience today with the staff was very apathetic. (but that's not usually the case) Running into staff like that can ruin the experience tho.

Great to see the Seneca Casinos being so inclusive. Attended their Pride post parade party…read moreyesterday. Although the weather did not cooperate, the event was very nice. They had a drag performance, which included being able to get VIP access to a meet and greet, which happened upstairs at the western door. Spacious area with very cute decor. Then outside in the parking lot were some food trucks. This is also where the the stage was setup for the performance. Due to the weather there were over 25 vendors that were located in the bottom area of the parking ramp. It was such a nice vibe. Security was in full force, even staffed with Marshalls. Would definitely go again and recommend checking the event out. The casino was also doing a cash give away every half hour of 500.00 cash, of you were playing the slots!

We spent one night here - Boyfriend booked the room this time, and I had no idea he had selected a…read moresuite with jacuzzi, which was a nice surprise! Beautiful view from our suite. I've never smoked, so I notice cigarette smells easily, and wasn't bothered by it in our room. It *did* reek of cigarette in the lobby and around the casino however. Unpleasant. The bathroom was amazing with a large shower. Very spacious. Room key was needed to access the elevator and your floor, which was great (*cough* The canadian side Doubletree needs this right now *cough*) The US side of Niagara Falls is super sketchy and just for that I wouldn't be in a hurry to return - I also have no interest in casinos so there's not much for me to do here. Staff was polite. Overall I would stay here if I was on that side of the border.

From a hotel perspective, Seneca Niagara has the potential of being a five star destination. This…read moreis our third time staying at this hotel, and things have certainly gotten better since they first opened, but they have not yet achieved the excellence that I expected. The physical structure is very well designed. The hallways and rooms are magnificent. Heavy doors, cash safe in the room, adequate closet space, tastefully decorated with a Native American theme that pays homage to the elements of nature. The building materials used are such that you don't hear noise from adjacent rooms. There is plenty of parking and an inexpensive valet service if you don't care to look for your own space. The front desk staff are well trained and helpful and efficient. Their WiFi is fast with sufficient bandwidth that I was able to get some work done, sending and receiving large files without a problem. The rooms are nicely climate controlled, the shower is spacious with immediate hot water and the pressure is very good. The bed is comfortable, with good quality linens and blankets and firm mattresses. The housekeeping staff are thorough. The elevators move efficiently. They have tight security throughout the premises. All of the above is what they do right. I tried for two days to book a foot massage at the spa. No one answers that extension, so I'm not even sure if their spa has anyone assigned to answer the phones. The front desk - which also doesn't answer their phones so I had to physically go to the lobby - told me to just keep trying which I did without success. One of the reasons we booked at this hotel was because the website talks about their massages. Disappointing. There was no working electrical outlet next to the bed. The outlet that was part of the working lamp was dead. I had to pull my mattress away from the wall to find a working wall socket. There are electrical outlets over by the desk. The restaurants associated with this hotel are just fine. Three Sisters in the lobby has a very nice Buffet breakfast with excellent sausage. Everything else on that buffet is more than adequate. The wait staff do their best to keep your coffee cups filled and to bring you your check and even if things take a little longer than one would expect, we have no complaints about Three Sisters. The Western Door is a wonderful restaurant and we come here frequently and independently of the casino or the hotel for fine meals and properly mixed drinks. There are many little things that this beautiful hotel could do and should do to earn a fourth or fifth star, but perhaps their occupancy rate satisfies their balance sheet so they have no motivation to bring it to the next level.

Bingo is a game of chance there is no rigging., Staff is friendly and very helpful if needed. :)read more

Games are rigged, same people win 4 times in one session, like this guy. Tell manager about the…read moreissue, they don't do anything. This hall isn't very honest

Good location , casino has levels to play tables, restaurants, slots…read more There is a water park fr kids. Family come enjoy . We had lunch at casino Niagara, order buttermilk chicken sandwich which is very tasty,beer was expensive, bottle corona was almost $12 . Onion soup is good

Only go if you can afford and be willing to lose. Know your limit, and stay within it.read more

We were on the Main Street near Niagara Falls and decided to stop in to get some A/C. When you walk…read moreinto the atrium they have this huge display of a fountain made out of wood. That leads you to the Galleria of Shops and Dining. They have more than 20 dining options. I spotted II Gelato di Carlotta and Shoeless Joe's Sports Grill. My husband told me that he was a baseball player. I didn't know that. We wanted to try some things here, but we were full from just having dinner. This place is huge. It's beautiful and it's clean. If I was looking for a hotel I would stay here.

Had a wonderful time. Beautiful facility and not a trace of cigarette smoke. Had several table…read moregames. Several roulette. I was looking for gai pow. I had searched beforehand and read they had it. Also used their screen in the hallway and the search placed a blue dot on that table but it was not there. They had two Mississippi Stud tables- they obviously need more bc there were no seats most of the time. Then so many tables that were vacant bc nobody wanted to play those- like War and Bahama Bonus blackjack. Only one Carribean Stud table that was also full. Glad I was able to play both after waiting for a seat to open up. On Mississippi Stud they raise the minimum from 15 to 25 in the evening. No free drinks due to Ontario law. That was very different as have never paid for a drink in a US casino. The cashiers and player card personnel were friendly enough and seemed like they had enough employees where you didn't have to wait long

During the off-season, when it's not open for the Fair, the agricultural barns become the…read moredestination for elementary school kids on field trips, who get introduced to New York State -based farm products. Lovely volunteer docents do the presentations.

Stopped on a Saturday afternoon they had construction going on but no trouble because they weren't…read moreworking just was a messy situation. Haven't been in awhile so liked the look of the new restaurant. I had a drink at the bar lost then came back for round 2 for both a drink and play another game did better the second time! Drink was made well the bartender was friendly little chit chat with the service. Games were fun made a little money wasn't crowded in the afternoon so got to pick different games even went into the smoking room was crowded but found a couple games I like the new games seamed like they kept the games in there before too long . Had couple hours of fun

I usually visit Hamburg Gaming when I am at the fairgrounds for some other event like a home show,…read morebut this visit was specifically for trying my luck at the slots. There are hundreds of machines to choose from. I recommend sighing up for their players card. New members receive a bonus for signing up. Usually the bonus is free money for the slots and who doesn't like free money. There are several food options to explore. Unlike non-racetrack casinos, they do not offer free alcoholic beverages. However they do offer free soft drinks and coffee. In addition to roaming coffee carts, there are self serve stations. They also sell alcoholic beverages. Go and have fun but gamble responsibly.

The Hamburg Gaming Location And All New York State Racinos Are Bilking The Elderly In New York…read moreState And Have Been For 22 Years. They Are Claiming They Gave Out Over 81 Million In Jackpots In 2025 And There Is No Way That Is Possible. That Would Be A Average Of Over 6 And Half Million In Jackpots Each Month Meaning Every Bank Of Machines At The Location Would Have To Hit The Jackpot Each Month And Still They Would Not Reach 81 Million In A Year Of Jackpots Won. They Are Forging Their Jackpot Payout Numbers Very Much Because They Hardly Ever Let The Real Big Jackpots Go There. The New York State Gaming Commission Is Allowing This To Happen And It Is Happening At Other New York Racinos Like Batavia Gaming. Who Claims They Gave Out Over 251 Million In Jackpots At The Batavia Location In 2025, And Their Gaming Floor Is Smaller Then Hamburg Gaming's. So Batavia Is Even Forging Jackpot Payout Numbers Even More. An Independent Group Has To Investigate All The New York Racino's And What They Are Really Paying Out In Jackpots And How Much They Are Taking In Because The New York Gaming Commission Is Obviously Not Doing Their Job Properly Or They Are In On It Too Along With The New York State Lottery. The Jackpot Payout Numbers They Claim Don't Even Come Close To Adding Up And I Have Been Going To Hamburg Gaming And Batavia For Many, Many Years And They Hardly Ever Have Large Jackpots Won . I Have Seen That With My Own Eyes For Many, Many Years!! Must Have A Outside Group Investigate All The New York State Racinos Immediately!!

This is a very nice hotel with wide, carpeted hallways. I mention this as there is very good sound…read moreabsorption compared to some hotel chains. We had the room with the Jacuzzi, so a very spacious room. There are a lot of mirrors, specifically on the two walls next to the Jacuzzi. It is a very nice hotel for a getaway overnight.

The last number of year they offered a $175 gift card to Russel's Steaks on Cyber Monday with a…read morefree overnight at the Grand Hotel. Just a nice place for an overnight. The rooms are okay, we had one with a jacuzzy in the room. The breakfast, included, was disappointing. The eggs were okay, the potatoes were little rocks. Dry and no taste. Coffee and juice were fine, unfortunately the cappuccino didn't work. There was fresh fruit and yogurts.

Ron and I saw Abbamania in concert here two years ago and we had an awesome time!!!!…read moreWe love Abba!!

Saw CO CO MONTOYA at the Bears Den on a Friday night. The crowd welcomed him warmly and he seemed…read morevery pleased he played some soulful blues! Band behind him were great too the guy playing the keyboard had trouble with his chair it was broken the stage crew came to the rescue and set him up with a replacement. Show went on to some great blues. The venue is small but quaint we enjoyed him and he was having fun playing for us great evening

We really enjoyed our one night stay. We had a two Queen bed room on 25th floor with a great view…read more The room and bathroom were spacious and very comfortable. It was off-season, so there were no crowds. The best part was the low room rate of $88/n. My check in was quick and easy with a friendly Front Desk Clerk. The room was just as it was pictured online. Soon as we dropped luggage in the room, we went to the casino. The Casino was clean. The lobby was decorated for the Christmas season. There are three restaurants but we didn't dine at either of them. We didn't have any issues while there, nor did we have interact much with the staff. I definitely would recommend people to stay at this hotel. Who said you have to go to the Canadian side for a good time, great view and fun.

The worst buffet. Chicken was raw and food was very cold. Even our waiter saw how upset we were.read more