We stopped at this place on our way to Dallas and I do not recommend it to anyone. Our food took 45 min to be ready, and they could not bring it out at the same time. The waiter had no clue what was happening in the kitchen. So we asked to speak to a manager. The manager said he was going to check what is going on, and never came back to let us know. 2 of us ended up eating in the restaurant and one had to take the food to go... Very poorly managed restaurant. They should either bring in new management or close it down. They do not deserve whatever business they are getting today. There are many other struggling restaurants and more deserving of our business. read more

Believe the reviews. It's bad! Exposed electrical wires next to a leaky faucet with all kinds of lime deposit...actually it might not be a bad idea to just burn it down and start over. A waitress vaping every 30 seconds coughing all over the drink well and another waitress fishing something out of a drink and inspects what she fished out but then still takes the drink to the customer. She saw me watching her and just shrugged it off. SMDH. I order the 10 piece boneless with half of my wings a dry rub of chipotle and the other half Asian zing w/ salt & vinegar fries well done, to-go. What I got was boneless wings that were all batter and hardly any meat with pretty much no seasoning or sauce on 'em. Oh...and soggy ass fries with no salt & vinegar. I sat in the bar area and to add injury to insult I was overcharged on my beer. I've realized B-Dubs is the wing equivalent of the ghetto dollar store in the hood w/ bad service. You know which one! The one that sells incense burners, Shaka t-shirts and hair extensions. They just have a large budget for advertisement and nice locations. Fuck them! I'm deleting my app too!! read more

Terrible service. Bar tenders just look at you, then ignore you. Amazing. Some day they'll figure out they will get more business if they keep smoking too out doors, only. read more

Food was good but service not so much. Hostess came over to me , no greeting and waved me to follow and l asked for a booth she said no. There was an empty one that just needed to be cleaned and l would have waited but was not given option. Waitress also no greeting just "do yo know what you want" What does it take to be nice read more

Food was cold was very clearly forgot about then brought out late. The double shots were barely a mouth full. Bartender was very ditzy not knowledgeable of her job. Made excuses for everything wrong. Will never return read more

Poor service, order lost and then wrong. Why is this place even in business. Music is so loud conversation is nearly impossible.

Disgusting!!! Dirty and Gross!! How has the Health Dept not shit this place down yet?? Garlic Parmesan sauce is horrible!!! 1 Star because the beer was cold..... read more

Terrible customer service. We were ignored upon entering by 2 staff members initially. After finally being seated we did not have anyone come take our order. We left without eating. I would not recommend. read more

Quite possibly the worst experience I've had at a restaurant ever. From the hostess not taking names and then audibly saying that "she can't remember who was next" to my son coming out of the men's room complaining that "someone was being sick in the stall". Once we sat down - the floor under the table next to us was disgusting and they even sat a new customer at the table without cleaning it up. Then to top it all off - we waited an extraordinarily long time for our food. Eventually we gave up and left. We spoke to the manager before we left and he did not seem to care much about our concerns. Ah well - never going to visit a Buffalo Wild Wings ever again!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Amarillo, Texas

the past TWO TIMES we have ordered here they completely mess up our order!very frustrating when you get home and it's not even what you ordered!! read more

Terrible service, forgot an order on a 4 person meal. Didn't get the meal out till everyone was done eating and got it wrong. Lol trash

I must be having a rough trip. After waiting for anyone to realize I needed to be seated, I finally was able to order a beer. After getting a food order in, it came out close..... but not correct. While I was waiting for my check, I could hear (if you've been to a b-dubs you already know how hard this can be) what can only be described as girls locker room screaming and could see some of the other staff recording things with their phones from my straight shot view into the kitchen area. This is another example of poor customer service. To add to this.... it took over 20 minutes for the checks to come. I must have miss-understood the first check to include comp'd items due to the service failures. read more

Food was good, but the staff is so slow that you end up waiting there for too long, and wasting your time. The place is very dirty. Also the waitress slammed the pen down when it was time to sign for the check, and just like that she cost herself her tip. I always tip good for good service, but if they can't give me any effort, than I'm not giving them anything either. read more

My wife ordered through their website for delivery. I was annoyed enough about the 15$ delivery fee to start and then found we were missing multiple items. I called store and was told that the only thing i could do was to drive down myself and pick up. I asked for a manager for a refund on delivery at the least, since it wasn't delivered, spent 9.5 minutes on hold to be told by same host that managers were busy and there was nothing that could be done regardless. In the meantime my wife went there to pick up and heard the host making negative comments about me while I was still on hold. Furthermore after getting there they made my wife wait and never gave her the food even though it was in the warmer at host stand. read more

Very great staff, karaoke nights on Wednesday's are the best, the food is great and the alcohol be hittin I would definitely recommend this place idk how it got so many low stars I'm shock read more

Buffalo Wild Wings - Chicken Wings Near Me - Amarillo, Texas

Very poor overall experience. No host. Waited to be sat at the front with about 20 other people while staff kept walking by. Ordered two wraps (only one order was correct) and they finally brought them out without fries (fries still cooking). They brought the fries out after our wraps were done so we asked for them to go with ketchup. They were OUT OF KETCHUP on a Saturday night. Outside entryway had trash everywhere, trash under every single table. Very poorly run. read more

First off let me say the waitress was excellent. The food not so much. The only reason the chicken was half way good was because of the sauce. No other seasoning was on the chicken. The skin was hard and not very tasty at all. my sandwich came out with warm to cold fires ,and my Phillip sandwich tasty funny with what ever unknown sauce they had on it. Not the taste I was looking for. ALL that said, not a good experience for my first and possible last time at this type of sport bar in four years read more

Absolute joke of a location. Called and placed our order for carry out, arrived 30 mins later as suggested, they couldn't find the order in their system. Another 30+ mins to reorder. What a joke. Avoid at all costs. They'd get zero stars if yelp would allow. read more

We were passing through and we were skeptical because of other reviews. We had a great experience. Our server was so friendly and efficient. We didn't wait for anything. Our food and drinks were delicious at a very reasonable price. We are glad we came here. Plus we got to see TCU beat Michigan! read more

Tables aren't clean multiple tables are dirty and they seem short handed. Beer is cold and there are trying to assist their customers even though it's a slow night read more

The service sucks. Waited an hour to get food. Manager has a very bad attitude. The order was wrong, and the food was cold.

2 words: FOOD POISONING. This was the worst service I have never experienced terrible service like this. The owner should be be ashamed of what he or she makes this children go through while working here. If you want a restaurant that cares about your safety and well being as well as the well being of their employees, don't go here. Don't own a business if you can't take care of your employees AND customers read more

This may be the worst bww I ever ever been to. Rude service. Wrong orders show up. Place isn't that busy. Kids sitting at the bar which is a smoking section btw. Asked for a sample of a beer got a tall glass of it. My appetizer showed up plain. 40 min later I've given up on my main course. Friends order shows up as wrong order. read more

Wow! Close this place down. Trash in the entry way ... really?. Tables not bussed for hours. BWW should be ashamed. Horrible!

I was told when I placed my order that it would be a 25-35 min wait, it took them 1hr and 45 mins for me to receive my order. I ordered 3 appetizers and 2 sodas. No one apologized or offered any kind of excuse. Horrible way to run a business. We will not be returning. read more

I know your establishment is too cowardly to respond to my rating, as you never addressed the last time I had a complaint but, Buffalo Wild Wings...by far the worst dining experience always. Ive only been a handful of times and it never fails...It doesn't matter the location, or the city...this establishment is god awful. After my last experience, which was never even addressed, I told myself I would never go back to an other one. The ONLY reason, and I mean the ONLY reason, I came to this location, in particular, is because I've spent the last 21 hours driving and it's right next to my hotel. What makes this visit just that more pleasant is there was not hostess present. From what I can tell, this particular location didn't hire one. It absolutely amazes me that a person can stand next to the vacant hostess stand and no one, not even what appeared to be the manager, asked if I needed assistance. I took the initiative and seated my self at the bar since I was going to get zero service. Once I seated myself I waited quite a while (several minutes [around 10 minutes to be exact]) before anyone had noticed I was sitting waiting for a waitress. (The last time I came to a BWW I was seated by a hostess, and was never waited on. Sat for 20 min before my kids and I left. I didn't even want to go to BWW, they wanted to, and it was my kids Birthday, and that's where he wanted to eat. We eventually left and went to Hooters where he got all the attention). I nearly got up and walked out when a waitress finally came up to me and asked if I had been helped. I said no and she then took my drink order and then asked my if Ive already ordered food. Apparently someone ordered food and walked out without paying (they thought it was me who ordered and didn't pay)...haha!! I guess that's what happens when you widely neglected your customers who aren't regulars. I ordered a beer, Miller Lite to he exact. The beer seemed a little flat but it may have been me, because the establishment is always right, NOT THE CUSTOMERS. I finally made my order, and I kept it simple. All American Burger, I asked for cheddar cheese instead of American cheese, and asked to add bacon. Pretty simple right? Wrong. I was brought 3 (three)...count it 1, 2, 3 different orders, none of which were mine. When I finally received my order it had American cheese on it instead of cheddar. I asked that it be corrected to reflect the order I made. Once it was taken back to the kitchen, my waitress came back and informed that they put American cheese on my burger again (so now this is 4 an 5 times my order was wrong) and she was waiting on them to correct it. When I finally received my food it was still wrong. They finally put the right cheese on and left the bacon off. I was hungry and no longer felt like sitting in silent growing impatience. I asked my waitress if I was still going to get charged for the bacon as it was not in my burger and she said no, so that was a plus. I LIKE HOW EVEN THOUGH MY ORDER WAS SUCH A SNAFU AND WAS OFFERED A DISCOUNT ON MY MEAL, WHICH I SAID WAS JOT NECESSARY, YOU STILL DID NOT HONOR THAT. HAHAHA!!! Anyway, I finished my meal got one more flat beer and waited...and waited...and when I finally got a waitress to come back to me, just went ahead and asked for my check. $22.45 for a mediocre (at best) burger and cold fries, and x2 flat beers. 15% tip on that is around $3.30, 20% is $4.40. I tipped $6.00, because even though I was widely ignored by the staff, my waitress was nice to me. I only gave you one star because you have to give a star. I would not be surprised if you cowards don't even acknowledge my review, since you haven't responded to my last complaint. From your Coulter Street location from back in July. read more

If your looking fo a good philly cheese steak sandwich n fry's don't come here ,for 11 bucks you get a crappy 6" sandwich n limp fry's can you say once n done read more

I'm only giving it one star because I have to. I'd give zero if I could. Food was TERRIBLE! Not a single thing was good about it. All my wings were hard as a rock. My wife's salad was terrible. Had french fries on it for some reason. I would NOT recommend this place! TERRIBLE! read more

Buffalo Wild Wings - The "wings". You'd think for a wing place at least the damn wings would be good - but NO! They were terrible! - Chicken Wings Near Me - Amarillo, Texas

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So I walked in and it took 15 mins for someone to knowledge my presence so when they finally knowledge me they set me at a table. I waited for 20 minutes for them to try to take my drink order never happened so I got up and left so I can't tell you how the food or drinks are but the service was horrible so I'm assuming the food will be just as horrible oh a side note it wasn't busy at all if I could give them 0 stars I would They should shut this place down. read more

Do not go to this location if you care about your health or are on a travel schedule. Should have paid attention to all the red flags (filth everywhere, spilled drinks on the floor which weren't being cleaned up) because after eating here I got acute food poisoning 15 hours later which had me puking every hour, and it lasted a good day and a half. Not good when you are on a cross country road trip and you have to keep pulling over because you're going to be sick. Worst experience ever. read more

Screw people saying this is a bad BWW. No clue why they are saying that. Service was quick. Good staff. Good food.

Well worn and dirty. I kept looking at my salad to make sure the lettuce was fresh. Not enough servers or busser's. Tables and booths left not cleaned and trash all over the floor. Upholstery on the booths was taped with packaging tape and was peeling off! Not even a good effort of a fix! Yuck! read more

Poor / Slow service in the restaurant and bar. Ordered Street Tacos and found black hair in them.

I'm traveling drove for 15 hours today, and I come to get food and a glass of wine because it's next to the hotel, I'm by my self and it took me asking if I seat my self, then had to flag down a server to be told it's not her section but she'll take my order, I ordered white wine and a quesadilla, wine came room temp, quesadilla was barely warm and the extra sour cream I asked for got brought to another table (I think she forgot theirs?) and my quesadilla came with none. Had to ask for silverware and napkins and a glass of ice for my wine. Manager has not been seen once, I've been a server for a long time and can read the room and see how lacking their employees are! Also forgot the sticky table and menus ick! read more

Stopped with 2 little children and 2 big dogs. Service was perfect (thank you Sabrina). Food was good and fast . Outdoor patio seating allowed for the children to move around without disturbing anyone. After being in the car for an extended period, this was so helpful. read more

One of the worse places I have eaten since I been on the road driving!!!!.. So disappointed in the food in how it looked and how it tasted never again will I go there!!!..I wouldn't recommend eating there at all if your looking at eating a hamburger there!!!.. read more

I've been coming here for 2 years. The service has always been good. Right now they are only doing take out due to covid-19, so I did an online order and picked up my food. I came home and realized I was missing an item I went back and spoke to lady at the front desk and then spoke to the manager Lionel and he rectified my order promptly and apologized for the inconvenience. This location has always been a really good BWW and continues to be. read more

Buffalo Wild Wings - Mango habanero extra wet ! - Chicken Wings Near Me - Amarillo, Texas

There food is great, have always loved their food. My family went there last night and as I was taking a bite of my sandwich I saw a dead fly on the tray under my sandwich. I of course lost my appetite for cooked food and asked them to make me a salad instead. YUCK!!!! read more

First of all, the place is way overpriced! They charged me 6 for a shot of Jagger. Food is ok, but at the prices they are charging, can I please have some silverware and a plate. The server told me they wanted her to clock out, so I paid my tab. Then she ends up sitting at the bar drinking with a customer after her shift, what a joke! Lol read more

Horrible decision this evening to stop here. Was traveling through and decided to stop. Not sure the story, but they were forced closed down the previous evening and were just now allowed to open 7:30 PM. Only offerings were burgers, cole slaw and macaroni & cheese? Ordered with "Kaiden's" at the register to go. As he took my order,he proceeded to chew his bubble gum and blow bubbles with his gum. Now almost 30 minutes. Still no order, but I can see wings being cooked through the window into the kitchen.. Super disappointed at this location and will never stop here during my travels through Amarillo again. Love Buffalo Wild Wings and will continue to patronize, but obviously there are issues with this location and how it is managed. VERY disappointed!!! Ps. They did offer me a beverage at no charge.... read more

Buffalo Wild Wings - Time of visit - Chicken Wings Near Me - Amarillo, Texas