Let me start by saying that usually BWW is on top of their game. Excellent service and awesome food. However today, that was not the case We called ahead to let them know that we had 12 people in our party. When we arrived they got the tables set in record time and seated us. The server came over and took out drink order. After bringing the drinks, we all placed our orders. One hour later, 5 out of the 12 orders came out to the table. Half and hour later the rest of the meals arrived. They were all cold. I'm am executive chef with a large corporations, and have been in the restaurant business for 30 years. This was the worse excuse for a BWW I have ever seen. We asked 4 times for a manager, and none came to our table. Most of us sat , not only without food but drinks as well. I know our server was embarrassed by all this. I will be certain to let everyone I know that if they want great food with great service, 100% AVOID Buffalo Wild Wings. You folks in Greenbriar need to re-evaluate your kitchen system. It DOESNT work. Customers suffer, and your profits will start to diminish.. I'm only giving one star because the system won't let you post the review. But It definitely doesn't deserve it. read more

Food was good. Delivery by DoorDash was good. But- no carrot/celery packs with ranch were included with the order which we were expecting and had added to the ticket. Yet there was a "your order was reviewed" sticker on the bag. Minor detail, I know, but we were expecting that as we had added it and I enjoy having the carrots/celery with my wings. read more

Yet another crappy experience on August 4. I arrived at 10:30 pm. Although the dining room does not close until 11pm, I got a lot of attitude from the bartender when I asked for a menu. I was immediately told that the dining room closes at 11 pm, then I was told they had already dumped-out the iced tea...because they close at 11pm. When did a closing time become the time at which the employees are in their cars with keys in the ignition? It is the time at which you no longer seat customers --- but, I guess good business goes out the window when you have as few customers as they have at this BWW location? Most of the long-time employees are very accommodating at this place -- but the few continue to ruin it due to apathy and laziness. read more

Food is what you expect from one of these places. If you're a fan of wings, then you're in the right place. There are plenty of flavors to choose from. I chose the Spicy Garlic this time and it was very tasty. They have the trivia game where you get buzzers at your table and that can help pass the time when you have enough people playing. I gave it 3 stars because it was just pretty low key. No real games or other events going on so maybe it was just an off night. The server was fine, the place was clean, etc. but there just wasn't enough going on for me to give it 4 stars. Also, they do happy hours but I think they all end at 9. read more

I don't know how this place is in business. I had a gift card a coworker gave me for Christmas. Why she didn't get me a Chic Fil A one, I don't even understand. I digress. So I ordered online at 10:58 AM and got an email saying that my order would be ready at 11:10. I arrived at 11:10 and it's not ready. How long does it take for 9 wings, some carrot sticks and a side of ranch????! I'm annoyed as I watch 13 employees laugh, joke and run around in the main dining room. Finally it comes at 11:21. Get back to my office which is 2 minutes away and the wings are as dry as the western most corner of hell, lukewarm, with TRACE amounts of garlic parmesean. Sooooooo disappointed just like I was in my last visit in 2014. And they didn't give me my carrots! Never again. read more

Buffalo Wild Wings - Dry garlic parmesean wings - Chicken Wings Near Me - Chesapeake, Virginia

So my co-workers and I ordered Buffalo Wild Wings take-out today for lunch, which we usually end up doing several times a month. I ordered a Buffalo Ranch Chicken Wrap with medium buffalo sauce and a side salad. They have many buffalo sauces to choose from but I love the traditional medium so most of the time I order that. My side salad was nice and fresh, with purple onions, chopped tomatoes, and croutons. They forgot my Italian dressing, however which I repeated to her several times over the phone, so that was huge bummer. I love the food at Buffalo Wild Wings, whether I'm getting take-out or eating it BUT it seems like every time I do take-out there something is wrong with my order. The last few times I have been they have either forgotten my dressing, or my side of ranch, etc. Today they forget my Italian dressing as well as giving my coworker chips and salsa when she asked for fries. Basically, I think the food here is great (I'm always a huge fan of anything buffalo sauce so perhaps I'm biased) but the service isn't quite up to par. Sure, the staff is always friendly but that really doesn't matter when I'm back in my office eating lettuce without dressing. I would have given Buffalo Wild Wings, in Chesapeake, more stars if it wasn't for the wrong orders lately. read more

See all

Host scoffed at our party multiple times and moved us around, server came to our table three times max, bathrooms are atrocious, food was cold and half of our party got their food and finished it before the other half got theirs, they didn't even give us real silverware. We only had 8 people in our group and they weren't even busy. A one star is to much for this place. Avoid at all costs. Oh and the host treated everyone rudely and with disgruntled attitude. read more

I love BWW but this place is absolutely garbage. The manager is a whiny bitch and it took an hour and a half to get food. When I watch 6 different sets of customers come and get their food before me and came in after me, that is unacceptable. Then the manager wanna whine because I'm upset. This is your place, get your people straight read more

The food is good very busy but very understandable but I'm not happy my order was messed up I did a online order and I waited a bit more then I thought I would wait but then again that is understandable but overall it's good not the best but still good read more

This is one of my favorite places to eat wings!!! Spicy garlic wings and Wild wings are the best in the selection. Though I have tried most of them but those two are on the top of the list. One of these days I'm gonna have to do the challenge........"Blazing Wings" but we'll see and I'll keep you guys posted!!! It's a bit crowded and loud every time I go but what can you expect from a sport bar type restaurant! Fast service and friendly enviroment. If your not into sports and you wanna take your wife here.......don't do it!!! You won't be able to have that quality conversation with her/him cause this place gets loud especially when a good game is on. But if your into sports well you hit the jackpot!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Chesapeake, Virginia

See all

Went in with the guys from work for boneless Thursday. Ordered 15 boneless wing and received bone in. Didn't complain because I personally don't care. I didn't eat the wings they gave me I was never asked if something was wrong and left them all uneaten on the table when I left. Will not be coming back. I didn't know it took saying boneless multiple times on boneless Thursday to get boneless wings. I mean honestly how do you mess up an order for boneless wings in the day dedicated to getting cheap boneless wings. read more

The server was not good and the food was at room temp. The fries were supper cold. The building and TVs was nice. Other than that there was nothing special about this place. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chesapeake, Virginia

See all

I LOVE Buffalo Wild Wings-I've frequented many locations, and this is by far the worst one I've visited. I've visited this location a few times and have been underwhelmed with the service and cleanliness. I normally do not write poor reviews, but my latest interaction (along with a cumulation of other poor experiences) has me completely irritated. On multiple occasions, including this evening, I have attempted to order take out via phone call. Immediately upon the hostess answering the phone, she said she was going to place me on hold-except she hung up on me-before I could utter a single word. I called back and again, before I could say anything, I was placed on hold. After about five minutes of being on hold, the same individual would pick up again, only to PUT ME BACK ON HOLD, without me being able to say anything. This happened THREE times in a span on 10 minutes, after the third time of being put on hold, I got fed up and decided to take my business somewhere else. After the first take out wait I experienced on the phone, I moved on after deeming it a fluke. I was wrong-this is apparently standard protocol. Don't bother wasting your time here. Find another BWW location. Incredibly disappointed with Buffalo Wild Wings Greenbrier! read more

This was the second time I have visited this establishment. The first visit had long wait times for seating and kitchen staff preparing the food delays. The Servers had to make excuses for the overall poor performance of the team. Ensuring the food will be coming out in a longer duration of time. Even though the first time when I came to BWW on veterans day. I witnessed staff members being dumped on by customers because of the wait times and causing the Karen and Kevin outbursts. I do believe there is a right to refuse unorderly customers and the Staff should of exercised that how ever I did see a manager step in and fix the situation as best aa possible. As for the food I can say it is what it is! Disappointing I have found my new diet plan to quickly loose the weight . It might of been from the dipping sauce and or some improper food handling what ever it was it has done its job. Now trying to give this place a second chance on Friday the place was not too crowded however the seating staff member was not that great. She Looked at us and then did the speak and walk technique which in my book. They think their doing a good job in the seating it just shows the rudeness and just hurry up and sit down and wait. Now the server was better Ms. Lorin was great in her job working effectively and got the ball rolling . She got the drinks efficiently and took the order and gave us the heads up if their were delays. I wish more workers can take a page in her note book and LEARN. And she did one thing great she check up on us!! Not just dump food on the table and wait for the check at the end. I do say the second was way better only because of the server and the forewarning of delays. I do say in my rating that its not good. Even though she was the one taking the suck out of it. Its everyone else that needs to get the hell off the high horse and fix their issues from seating staff to kitchen staff. One last thing the restrooms, I have been in a portajohn more cleaner then that place. Enough said hope you can fix your problems. read more

Dumpster fire and probably the worst dinning experience I've had in about a year. After 30 minutes of being seated, I received my first drink. Ordered 3 beers off the menu three different times, waited on the beer each time after about 5-10 min and was told they "don't have that beer available" try again. I asked would it be easier to just tell me what you have available out of this whole drink book? The waitress replied "yes but I'll have to ask the bar tender". Received the appetizer and had to ask for napkins, plates and silverware. Finally got what we ordered (kinda, missing items) 45 min after being seated. I'm not high class or anything but the wings (I think that's what they specialize in right) were shit. Complete shit, like they were frozen 30 min prior to us getting them. No one there moved like they gave a shit or had a purpose in life. read more

I had a great time here. The food was great and was the wait staff. I loved the energy too. It is a very lively place. read more

See all

Standard Buffalo Wild Wings. Service can be hit or miss depending on if you go on a sports night or a Tuesday/Thursday wing special night. Choose which size wings you want--snack, small, medium, or large. I snacks are 5-7 wings depending on if you get traditional or boneless and large are 20 wings. I always sit in the bar area so that I can get the specials. Happy hour is from 2pm-6pm Monday through Friday. I always get the half price fried mushrooms, pickles, and queso dip. They also have beer spAt this particular location, they currently have trivia night on Wednesday's and $5 pitcher beer specials. Wednesday you can save $3 on kids meals. read more

I've been coming here for many years. The one day I come here when I'm starving to death, I can't get my food because their stupid credit card/gift card machine isn't working. So, I sat there waiting all that time for food to be cooked to leave it there. No apology or anything for my wasted time. Very sorry and bad customer service. Wow......manager!!!! read more

Came into this location to celebrate my daughters 11th birthday ONLY to be told I can't have my wings fried hard because it's a night that they have specials. I told my waitress and the manager I don't have to have the special can I just have my wings fried hard. I was told no by both!!! My family eat here pretty often as my daughter loves this place, the wings are normally chewy and I don't care for it unless it hard. Needless to say I'm not having dinner with my family! read more

Horrible experience. Server sucked. Couldn't even get drunk refills, or a box and check in order to leave.

We came for dinner on a Thursday evening. Our server was very nice however, I'm pretty sure he was new at being a server. We ordered the cheese sampler appetizer in hopes that we could give the grilled cheese triangles to our picky son. When it finally came, we realized it had a spicy sauce on it. Our server nicely offered to bring back another one without the spicy sauce, but instead sent the whole appetizer back. We had to wait another 10 minutes or so. I don't understand why they couldn't just take the grilled cheese back and leave the rest with us. This rubbed us both the wrong way. The food was very good. My cod sandwich was much bigger than the bun, I couldn't eat it all. The coleslaw was ok but lacked taste. My husband enjoyed all the wings he had (mango habanero, parmesan garlic, and spicy garlic). The mango habanero was extremely hot...beware! Ok so this is where the straw broke the camel's back. We ordered a cheese quesadilla and a black cherry limeade to go. Our server said he would time it so it would be ready when it was time for us to pay the check. When it came time to pay the check, it took him about 10 minutes to come, and another 10 minutes to get our card back. My husband had to ask him where our to go order was, he went back to look for it and came back to tell us "I think they threw it out because it was there and now it's not." Seriously? My husband waited another 15 minutes for them to make another quesadilla. We were never told sorry, and we were not offered to have it on the house or anything. Bottom line: Food is tasty. Service is not good and completely unorganized. read more

See all

Not consistent. We used to grab dinner here often but the quality of food and service was never consistent. We would sit and wait for refills for more than 15 minutes. The food would be even longer and not correct. It's a very loud sports bar with little parking. read more

Totally expected slow service during COVID. We were seated immediately upon entering. Then we literally waited 15 minutes without being greeted by the server or asked for drink order. There were only 5 - FIVE - tables seated at 12:00 on a Saturday. When we walked out the manager just stood with her mouth open and didn't try to resolve through customer service - thanks! If this was a new problem that would be one thing but poor service, incorrect orders, and rude staff were the reason we stopped going to BDubs 2 years ago - and still have free appetizer cards from the last attempt that we will burn when we get home. In the spirit of supporting waiters/waitresses during COVID, we tried BDubs again. Nope still sucks - go to Wild Wing Cafe instead. read more

Seemed to be a lot of empty and dirty tables, and the service was kinda slow. Didn't expect that at 2 pm. Lots of employees sitting around talking instead of working. Food was good. read more

My daughter and I came here for lunch during the week. I was happily surprised at their lunch specials. I got 3 street tacos and a side salad for $5.79. My daughter had the kids mac and cheese with carrot sticks. The food was good but the service was a little slow considering there weren't many tables in the restaurant. read more

Buffalo Wild Wings - Street tacos with a garden salad - Chicken Wings Near Me - Chesapeake, Virginia

This place has really gone downhill in the past few years. I have been to BWW across the states, and in the past year, I have been thoroughly disappointed. We have been sitting here for a while. Had to ask for silverware, which we didn't get until our appetizer was just about done. The waitstaff seems to have an issue with clearing the table of dirty plates... Under the table was filthy. This place hasn't been dusted in a while and there are dead bugs on the window sill. Disgusting. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chesapeake, Virginia

See all

They get my order wrong EVERY TIME I order there. I will no longer eat here. Wrong wings, cold fries, cold onion rings, no veggies...it's crazy. And I order on line All they have to do is read. Wild Wings now get my business. read more

I've been to this Buffalo Wild Wings many times. I have never had a great experience however it is the closest location to me. Lorna. Was. Terrible. She focused so much of her time on the one table with 12 people, probably anticipating a bigger top, than from our tiny two people party. Had she paid more attention to us instead of taking 30 minutes to bring our check, she might've received a better tip. read more

I've been coming here for years. Well today after waiting for ten mins the server finally came over. Brought the wrong drinks. Then said they were out of lime and then regular Corona which is what I ordered. Never checked on us after the food arrived. Didn't ask or bring ranch for the wings. Nothing to put the bones in. I can understand a lot when it is busy. But it's slow. read more

I think the only thing that disappoints me more about this place is that I keep getting talked into going back. We walked in at 6:00 on a Saturday. I was expecting to have a wait.... Because I was expecting it to be full. It wasn't full. It was only about half full. My husband counted and there were 50 empty seats. We still had a 20 minute wait. Our server was very attentive and pretty fast. We ordered drinks and an appetizer. When she brought our drinks we ordered our meal, wings and a side of fries. When she brought our appetizer she brought our side of fries also. They were cold and we really wanted them with our meal. She came back a few minutes later and said that our food would be out soon so we didn't say anything. Shortly after my husband's food came out. It was probably a good 10 minutes or more before my daughter's and mine came out. He was done with most of his by the time we got ours. Is this a thing BWWs does? This is the 2nd time it's happened to us and I noticed it at another table. The food was ok. Our fries were even colder when we tried to eat them with our wings. Our Blue Moon beers were missing their oranges. I didn't say anything because our server was very nice and trying really hard. Honestly, the problem is the kitchen and it seems the training or normal processes of BWW. I've complained before and it doesn't do any good. I'm done! This is the last time I'm talked into going to that place. If my family wants to watch a game so bad while we eat we'll go somewhere else and they can watch on their phone or they can go and I'll go somewhere else by myself. I'm not wasting my money on such an unpleasant meal again! read more

Sat for 15 minutes before being greeted by our server. While waiting we had the pleasure of viewing 5 disgustingly dirty tables. There was food all over the floor as well. Finally we placed our order and were able to listen to the relaxing sounds of the phone ringing non stop. The food didn't arrive for another 25 minutes. During that time I went to use the restroom which had toilet paper all over the floor but none in the holder. When the food arrived it was cold and the fries were old. Our server neglected to leave is napkins so eating wings was a joy. Needless to say, we won't be back read more

Buffalo Wild Wings - Is there a reason these tables sat this way for our entire visit while there were staff members standing around talking? - Chicken Wings Near Me - Chesapeake, Virginia

Love coming to BWW. Every time I come here I always get the Honey BBQ boneless wings. It never disappoints. This time around we also got the spicy garlic and chipotle bbq. I sill found the honey bbq the best flavor. If you ever want to try other flavors, the servers there can bring samples of the sauces before you decide to buy! You can even add any dry rub seasoning to your fries. I always get the chipotle bbq seasoning on my fries. We also ordered the fried pickles there & it literally came in less than 10 min of us ordering it. I also highly recommend the fried pickles there! It comes with a southwestern ranch that perfectly goes with them. Although their wings are good, I find them a bit pricey. If you want to come here, I suggest you either go on a Tuesday or Thursday for half off wings. read more

See all

I get football Sunday's get busy, but staff your people for it! There's no reason I should wait 45 minutes for some boneless wings! Your kitchen staff should know by now how to fry some chicken and handle some food. And the server did not even check on us to make sure we were okay while waiting. Not okay! Also, issues with the beer?!? The beer cake back tasting like crap and the server said they had issues with the "cooler" and it would make all the beer would need to be ordered 10 minutes ahead of time. read more

There was 7 people waiting for over 45 minutes for takeout orders before anything was brought out and still only one order was received at that time read more

I have been to many Buffalo Wild Wings in different states. At this particular one at 2pm it was nearly empty and we still had to wait to be seated because the waitress was distracted. After being seated the waitress was very nice and attentive, and came back quickly with our appetizers. Sadly our food did not come as quickly and took a bit longer then it should of, the quality of the food was a little above average and the wings a little dry but it still made a good meal in a pretty good atmosphere. Although it's not a must eat at place, it is a good place for casual dining. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chesapeake, Virginia

We have been BWW fans for years and love to come as a family. Have noted decline in recent years across the board in quality. Tonight was particularly poor on the service side. Server was unpleasant, got the order wrong, never brought silverware etc. other server nearby helped out. As a big advocate for franchising, the lack of carrying out the model that is supposed to bring consistency and quality is not happening at this location. read more

There was only was reason we came here today: There was a fundraiser going on for an organization I work with. The beer selection is vanilla, and the wings aren't even good. Luckily, came during happy hour which you can do with the tables and in the bar area and got a few of the shareables for pretty cheap, but they ran out of Blue Moon and had nothing else similar on tap, so I went with a lemonade. Even that didn't satisfy. Got half garlic spicy wings and half honey barbecue. Got a side salad and was told there was balsamic vinaigrette, and Italian dressing came to the table. He said that was what he was referring to when he said balsamic. Everything was just mediocre... go somewhere else for good wings. read more

See all

This is probably the worst BWW location I've been too in Hampton Roads. We came in with a party of 8 on a Sunday around 6. We all ordered beers and it took about 10 mins to get our beers. The tap beer is super cold & delicious so whatever it's okay. So ordering a 2nd beer took even longer and our waiter only seemed to bring us 1 drink at a time rather than bringing all of our drinks at the same time. He kept running back and forth to the bar to get all of our drinks. So we all ordered wings because hey it's Buffalo Wild Wings right? Holy Jesus it literally took 35 mins to get our wings and half of them were wrong. He somehow didn't ring up one person's wing order but put someone else's wing order in twice. So he took back the incorrect wings & literally came back in 30 seconds with the new ones. So that was great. When we went to get the bills and check out he had our bills all wrong too. He had people rang up with drinks they didn't have and food that wasn't theirs. We literally had to tell him what everyone had. I think the wait staff need more training or a better system of taking orders. Other than terrible service & lengthly waits, the wings were pretty tasty & the beers were cold when we got them. read more

I enjoy coming here with friends for wings. I've tried few other items on the menu but if I come here it's for a few drinks and traditional wings. It's definitely big so plenty of seating. I used to come weekly for 50 cent wings on Tuesday. I'm pretty simple I just grab some wings maybe an appetizer. I usually go for combination of mango habanero, Parmesan garlic or asian zing. I was kind of disappointed when they took away my favorite appetizer (southwest dippers - they were soooo good) but I'll survive :( lol. There can sometimes be a long wait especially during a sporting events but it is one of the places you can watch like the UFC fights for free. So I just recommend get there early or be prepared to stand and wait for the bar area to clear. When it's packed the waiters may be running around a bit more and we tend to get the newbies but I never judge experience based on someone new & fresh out of training. Overall it's a good place to come whether for lunch, after work, or late night. read more

Good food, poor service. Ten tables with customers, no service. Server was not attentive at all.