The food was great once we finally received it, but the service was extremely disappointing. Our waiter only interacted with our table twice. He started taking our drink order but only got through one person's order before leaving to close out another table. The hostess ended up bringing our drinks instead. When our waiter eventually returned, he took our food order. While we were waiting, two other tables with the same waiter--both of whom arrived after us--received their food before we did. One of those tables even finished their meal and left before our food arrived. After our food came, our waiter never checked on us. We weren't offered refills, no one asked how the food was, or is we needed a to-go box. One member of our party even received a refill from the hostess after we had been told, "She's just the hostess." The food was enjoyable, but the lack of service made for a frustrating experience. Unfortunately, with service like this, I honestly would have been better off going to Culver's next door. read more

They close at 1am but manager wouldn't sit us at 11:20pm. After standing by the hostess desk for 5+ min to begin with.

It took a 1 hour to get the food and 10 minutes to get are waters and the give the Wong food to us

The staff are high at work and look like shit. Service was awful as my pickup order was late and wings had a drizzle of sauce on them. I asked for more sauce and staff took forever to bring them back out. I confronted skinny, neck tat, girl with a few choice words of disapproval and she treated me like I was an ice agent walking in to kidnap immigrants. It reflects on the shoddy management I assume runs the place. Peoria is full of mediocrity, I'm finding. read more

Put in an online order and they told me a time it would be ready. Came to pick it up and they said it might be a couple of HOURS. Called to cancel and they were unable to find a manager to cancel the order and the person on the phone told me I was wrong. Will not come back. read more

Believe all the one star reviews. We were advised of a 25-30 minute wait to be seated. After 30 mins I checked in with the host. He had written our name on the wait list but had proceeded to overlook it, off to one side, as others were seated after brief waits. We were told it'd be just a few more minutes. They seated dozens of people who showed up after us, including a table of his pals almost immediately. After an hour we complained and were told they'd clear a table for us. We were seated but after several more minutes, no one came to take our order. At that point I didn't want to have to deal with their terrible service We would've walked out sooner but for my daughter wanting BWW on her birthday. She left in tears. Sometimes you just have to acknowledge when you screwed up, and make it right. They couldn't do either read more

Very decent pickup experience! Ordered through the app which works well and much easier than in store, excellent customization options, smart interface to check out with rewards but the gaming features on the app are garbage, slow, almost worthless trying to play trivia as a group, but staff at this location was on it! Had my order ready right on time as I walked up to the counter, I'm not sure why they need four bags and boxes and big bag with it all just for twelve wings and carrots. Such a wasteful system, would like to see consolidation options in the app, I'd be happy having all the food in one container without any excess packing material. Buffalo Wild Wings is such a dilemma, fun atmosphere and predictable menu with surprising smash hits with burgers and sandwiches much tastier and better than namesake wings. Yes the wings are below average quality, Wings Etc easily beats em as well as the cheapest frozen bag from a grocery. I only end up here when I've got gift cards or for big groups wanting to do the Thursday deals. This remains the essential high school hit with an overwhelming visually stimulating mess of screens, thumping music, and insane prices easing throwing you into twenty bucks just to get full on wings however for the discounted days and easy takeout it can be an option. read more

Buffalo Wild Wings - Large fun visually overloaded inside - Sports Bars Near Me - East Peoria, Illinois

Waited 15 minutes to get seated 2 weeks ago in an empty restaurant but had a good server. Tried again today thinking maybe it was a fluke and after 20 minutes of waiting again in an empty restaurant we left. read more

Great food, great atmosphere, great waiter! Only waited 1 minute to be seated! Can't beat the trivia. Overall great experience.

Why have a big restaurant if you can't seat guests? Lunch time with roughly 40 percent empty seats, and we were told it would be 5 to 10 minutes to be seated. If you can't do lunch, close! I won't return for lunch during work even though I used to be able to leave my desk and return during our half hour lunch break. Who knows if I go back at all. Btw ... They have two of the best servers I have experienced, so it isn't the whole restaurant. read more

I visited here for a late lunch on a Friday afternoon! There was no wait but the restaurant was pretty busy. My wife ordered a strawberry lemonade. Real pieces of strawberries and slices of lemon! The lemonade is wonderful! We even got an additional one for free because of how the waitress had to ring in our meal as a lunch combo. My wife and I each ordered an appetizer of street tacos (3). They have soft flour tortillas, cubed chicken, pico de Gallo, cilantro and have 2 sauces including southwestern ranch and Parmesan garlic sauce. We love the street tacos and I recommend ordering the sauces on the side. My favorite is the southWestern ranch. My wife ordered a lunch special with a honey bbq small boneless wings, fries, and the strawberry lemonade for a .50 up charge. I ordered the all American double burger With all the fixins on the side and fries. The burger was moist and delicious! The fries were crispy and tasty! The boneless wings were good as always! I had a blazin reward (Buffalo Wild wings rewards club) for half off a burger! Definitely a great reward! I recommend joining the rewards club. Our waitress Tess was attentive and courteous! I highly recommend coming here for lunch. The prices have gone up at Buffalo Wild Wings but the experience and food are worth it! For example a small boneless wings order is 11.99 ! read more

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Honey barbecue wings were horrible. Not sure if they changed their sauce or ran out of the correct sauce. It seems like wings are not fresh and sitting in a warmer. Plain wings were horrible too. They did not taste fresh. read more

Buffalo Wild Wings - Plain wings - Sports Bars Near Me - East Peoria, Illinois

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Way overpriced! The place was half empty Saturday night at 6 pm. Speakers were too loud & we couldn't have a conversation. The men's room is in need of repairs. The service was bad. Avoid this place read more

Long wait for food. Service was not good. Half of the food was was cold. Appetizer came out with our food. Found a sticker in our nachos. Had to get silverware and napkins after food arrived. Just disappointing could have been much better. Maybe try a different Buffalo Wild Wings next time. read more

Buffalo Wild Wings - Sticker in nachos - Sports Bars Near Me - East Peoria, Illinois

Not a fan usually but since Mountain Dew decided to only let BW's sell their new beverage I had to make an exception. Today, Wednesday, June 15th, 2022 was the day. Time was almost 2:00. I guess I look like an alcoholic because the hostess tried very hard to seat me in the bar and was almost insistent. I said NO. She sat us and left. The whole place was L O U D with music blaring and only families with kids there. I noticed it was HOT too, A family of six came in and were seated. Within minutes they left because they couldn't hear themselves think in the sauna dining room. Food was exceptionally good, black bean burger and chicken strips ordered and of course the Mountain Dew special soda. They over season their fries do ask for super light seasoning on them. I swear they do it to upsell drinks. Got outta there before I melted like the Wicked Witch in The Wizard of Oz! Did I mention it was HOT in there!!! read more

Food came out very slowly, pick up time was 15 minutes later than quoted even though it wasn't very busy. Try somewhere else to eat.

How expensive has ranch gotten that first the cups were reduced in size and now reduced in amount per cup yet still keep the customer limited to two cups per order before charging for each cup after that? read more

Buffalo Wild Wings - Half a ranch - Sports Bars Near Me - East Peoria, Illinois

Love this location and the bartenders, I come here after work with a friend and always get the best service.

I just moved here to Illinois from Kansas, me & my family of 4 wanted to try something new for the first time, the service wasn't very good it took about 5 minutes for us to even be sat even then a server walked right past us without saying anything, then when we got sat it took about 15 minutes for them to come take our drink & food order, then another table(family of 6) got sat & they ordered almost immediately so we sat about 30 minutes the other table got their appetizer & food before us & we had already been sitting for more than 40 minutes so we just walked out read more

Went in with a party of six to dine at 3:00 in the afternoon. Even though half the restaurant was empty, we were told they couldn't seat us for 30 minutes. When I questioned why, I was told they only have 2 servers. But as we entered and exited 4 workers were outside smoking and playing on their phones. When we walked out he scoffed and mumbled something under his breath, went out to join the 4 other coworkers on their phone and pointed at us as we left while he was obviously bad mouthing us. read more

I paid $27 for 20 poorly seasoned wings plus $6 for 4 small ramikens of bleu cheese filled barely halfway. Chipotle dry rub wings had hardly any seasoning on it and I couldn't tell what it was supposed to taste like and the Nashville hot wings were cold and tasteless. Mango habanero and Buffalo garlic were good but way under sauced for over $1 per wing. Girlfriend got a burger which was over cooked and dry. $46 not including tip total for 2 people to get crappy food read more

Disappointed in the service (over an hour wait) and value. Food was still good, but costs have gone up significantly. Crossed off the list of restaurants to take family to. read more

Last SUPPER....wings were overcooked and nasty .... Undersized.... And a buffalo wild wings gift card refused to except it!!! Sorry to disturb you enjoy my absence since you don't appreciate my presence!!! D Mc read more

weird management!!! terrible customer service !!! i wouldn't recommend anyone wasting money or time here ! If I could I would give 0 stars read more

Honestly the food here sucks. Other than wings. Skinny portions Every time. TV's are great. But honestly I don't know why I try anything other than wings. I had a Southwest Philly and the meat was minimal,fries were a McDonalds small at best. Meat was burnt. Last time I had a BBQ chicken sandwich which was dry as hell,burnt and bun as stale and the hoagie bun for the Southwest Philly. Beer and Chicken Wings or nothing else. read more

Called ahead to ask about bringing a group in later in evening a day ahead. The lady on phone was rude and told us not to come. Won't bother giving this place my business in future read more

June 18th2022. Was trying to order on the app and redeem a coupon for a lunch combo. App wasn't working so I just went in to order. The manager absolutely solved the issue directly by personally ordering what I needed and covered the bill. Food was out in two minutes hot, fresh and correct. That's what I call service. Thank you very much for caring for the customer. It doesn't go unnoticed. read more

If i could give 0 i would. After calling multiple times with no answer. I tried again, they declined my call. Three times they did that. Finally someone answered. I said i wanted to place an order for takeout. 20 minutes on hold. I was told i could place an order online. After explaining i wanted to do it over the phone i was told again that i could place my order on the app he hung up. I tried the app. It wouldn't let me choose the sauce i wanted and it wouldn't let me leave a note on the order. I called again and had the same issues before. Finally they answered but clearly meant to decline because they hung up on me after i said "Hello". This isn't my first bad experience. Every time i have ordered take out from here my order is ALWAYS wrong and they never do anything to fix it or credit my card back for missing/wrong items. This place needs to close. read more

Ok...so...I'm not saying this is a 4 star restaurant...BUT...gotta say it's a 4 star BW's The bar has been raised BW's. And here's why... I have been coming to BW's since college, when they used to have foosball tables and .50 legs!!! Oh the good old days. Typically the service has digressed, it's shoty what type of service you get or quality of wings you get, tonight this store rocked it though. It was super busy with a bunch of softball and kids baseball teams, but I got a seat quick and my waitress gave me a 5 star service. She was hustling checked up on me often and was super nice. And best of all the wings were hot and fresh not all shriveled up like some BW's I've been too. Well done and this 4 stars is for you! Would definitely come back:) read more

Buffalo Wild Wings - Love all the TV's - Sports Bars Near Me - East Peoria, Illinois

We had a private party that brought in a lot of paying guests! The manager threw a fit because people kept coming and they forgot about the reservation!!!! So instead of just trying to help out the wait staff, she decided to complain loudly to the bartender while some party goers were sitting at the bar watching and listening. Then she decided to call the mom and daughter of the birthday guy some disrespectful names! How rude and unprofessional. I have never known of a place to complain of too many paying patrons at a restaurant/ bar!!!! Never again will we goto that place with that poor unprofessional management. read more

I am walking out because the host a middle aged bald gentleman was extremely rude. We were a party of 8 and there was multiple tables available. He said he had one server couldn't seat us even though there are tables available. We arrived two hours before close. I asked him why we couldn't just sit and order, he put his hand up and said you guys figure it out yourself and walked away. This is so ridiculous. I can't understand why someone can be so rude when so many people are looking for jobs. Don't work in customer service as a host if you aren't willing to be friendly and cordial. Will never come back and telling 10 people. read more

Be aware, this BWW location in East Peoria have Goons and looters working on site. They are into peddling messed up food order back to the table in a new plate and expect us to pay for it without even touching or consuming it. Terrible waste of time. Think about it, if they behaves like this in front of customers what are they actually peddling in the kitchen. I love eat at BWW but not this location where they don't even basic training on how to treat customers. I would take my money to a place where it gets RESPECT!! read more

Great place to eat love the environment and not to much waiting for your food drinks are great

Me and my parents went last Friday night and got some wings and tried a new suace. Boneless Wings. Plus a house sampler. They are back open for inside dinning. read more

This restaurant is not wheelchair accessible. Bathrooms are not designed for a wheelchair. Tables designed for wheel do not have legroom for other guests or a service dog. read more

Visit the bathroom first! They were appalling this past weekend, after the lunch rush. My husband was going to tell the female manager on duty, but she is the same rude one that worked at the Grand Prairie/Peoria location. They always say "if the bathrooms are dirty, the kitchen is always worse"! read more

If I could give zero stars I would have. This particular location is a joke. I frequent Buffalo Wild Wings and typically have a good experience. My daughter and I went to this location and when we walked in there were about 20 people waiting for tables. I assumed they were just busy. Nope! Plenty of tables. If I owned this place I would have fired the manager on the spot!!! There were at least 15-20 tables open. The hostess was no where to be found. The manager was telling everyone that there were tables but it would be at least an hour before you would get your food. People were filing out of there absolutely pissed. He turned away at least a few thousand dollars worth of business just while we were there. Needless to say we wont be returning to this locarion again. Wouldn't be surprised if the next time I'm in Peoria that this location is closed read more

Kate is an amazing waitress - like a movie star. But, I must say, I am done with BWW boneless wings. The last three times I've been here, the boneless taste and feel like they're three days old. The Killian's on tap was amazing though! One star for food, but five for Kate and Killian's! read more

Buffalo Wild Wings - Kate at Buffalo - Sports Bars Near Me - East Peoria, Illinois

It's a B-Dubs, so you know what to expect. The atmosphere is hard to beat when you are watching sports. They have every sports package known to man. They have a good selection of beers on tap, weekly specials, and everything else in bottles. The food is simple and it gets to you quickly. The wings are excellent and hard to pass up. Wednesday night is family night and they even have a balloon guy come in to make things for the kids. Great for groups or just one or two. It's usually busy, so you may have to wait to get a table. However, you can usually jump into the bar area! read more

Don't know why every BW's is better then the one back home,and this one beats it hands down. Clean neat with great staff would definitely go back. Mine back home I wouldn't miss if it left town. read more

Buffalo Wild Wings - Sports Bars Near Me - East Peoria, Illinois