Danielle, our server, was AMAZING! She made our experience amazing as well. Hubby and I haven't had a date night in a while, so it was nice going out and having a good experience at the restaurant. Food came out fast. Exactly as we ordered, she brought out iced waters without us having to ask because we had only ordered beer. She brought extra napkins, and we usually have to ask, but she was on it. Presentation amazing. Idk how much she gets paid, but she deserves a raise! Valuable people are hard to find. Hopefully her bosses value and take care of her. read more

Buffalo Wild Wings - Chicken Wings Near Me - Henderson, Nevada

great service. every single time i have been here there has been fast service and no long waits, they are so fast and nice. our server forest was so hilarious and made our visit enjoyable. all 6 of us found him fun and he helped us fix our orders. i would recommend him time and time again. they have the best rubs and great cooking skills. the food is amazing every time we come and never wrong. always perfectly cooked and portions are amazing. they always have sports and all the tvs playing. not too dark or too light. bathrooms are extremely clean too. read more

I ordered 2 days before super bowl for a 250pm pickup. I arrived on time and they had a table setup outside for pick ups. I asked for my order repeatedly to be told they didn't have a Paula yet and were behind. I never waw a manager. I froze outside until 4pm when my order finally came out. Now I'm freezing, I missed the kickoff and the first quarter, and my family is waiting on me to arrive for the super bowl m party. I brought the main dish, and everything else got cold and gross while they waited for Mr. I am not happy. Don't take orders you can't honor, it's bad business!​ read more

This place has gotten even worse. The server we had was good, I will say that, once she actually got to us. The place was empty when we walked in around 4:15 and no one acknowledged us for a good 5 minutes. My husband finally just walked over and said can we just sit anywhere and she finally acknowledged us. Then two other parties came in and the hostess/server came in from wherever she was at Stoney AF. Those other two parties were both served their drinks and ordered food before we even got any service. Sooo we ended up going to the bar to order our own drinks and server finally came. Bartender also seemed Stoney but maybe that's just personality...who knows. The workers were pretty much all standing around. We saw two other parties come in, stand around to be seated and then eventually leave due to no acknowledgement. Food took forever even though there were like three tables of people. Manager was standing around talking, there was zero hustle or customer service really at this place. Won't be returning to this location, ever again. Place sooks!!! Get it together! I remember when BWW was the jam and you had to wait for a table...but at dinner time and being in an area where there aren't a ton of restaurants....obviously this place needs an employee/management shakeup or I can see it closing down near future! Cafe Rio next door was POPPIN busy!! Something to be said. read more

Been here 15 minutes and counting with my mom. Mind you, the place isn't full. There are more empty tables than there are occupied. Not only have we not been acknowledged, but people that are coming in after us are being waited on. I come here because they're close to home. I won't be back. Alex, the Manager came to our table. She was very nice and apologetic. It's a shame her staff is making her look like she can't run a tight ship. It's been my experience though that when something like this happens, it's customary to comp the meal. Maybe not the whole meal but at least a portion thereof. But the offer was NEVER made so I decided it was best to just get up and leave. Alex did however hand me a card for a complimentary appetizer (when I spend $20 or more) AND RECOMMENDED MY MOTHER AND I TRY ANOTHER BUFFALO WILD WINGS NEARBY. WOW! JUST... WOW! The free appetizer card is ripped up somewhere in the parking lot. What a joke! read more

Im giving 3 stars because our server was great. But the Buffalo wings I got were dry and gross. Frozen then microwaved? I could do that at home and would do better. Won't be back. read more

Came in the morning for something quick to eat, didn't have to wait long to be seated and waiter was really nice and attentive to me.

Everything was great went in for lunch had a amazing meal and my server was great. Everything came out quick and tasted fantastic thank you to our server! read more

Forrest was a very friendly server. Food was delivered quickly, and tasted great. Football games on, and good music, an all around good time

We have a really nice visit at this location. The food was really good and our server Forrest made our time enjoyable!

Not happy with the service ask for napkins never got them, asked for a fork was pretty much done with food when we got it never got a refill asked for extra ranch never got it . read more

The 'servers' are friendly and helped us order on our phones. We didn't come here to have to submit our own order. Tip will be minimal because the corporate management has decided to turn their employees into robots. read more

Most poorly managed place I've been to.... I order take out all the time, even dined in. Terrible customer service. Corporate should really examine the staff in this place. Today, we had take out, and the line was out the door for the scheduled 6:10PM pickup. Observing the dining area and there are only two tables being used, no one is really paying attention to those patrons. Wouldn't recommend using this place if you can avoid, but what other choices are there around here? read more

I have not been to Buffalo wild wings in over 2 years. My son invited me for dinner to this one, I decided to check it out with him! Due to the pandemic I am leery of where I go these days. We walked in masks were worn, it was not crowded & they had every other table closed. There was a wait, the bar tender was apologetic & told us he was alone for the moment, his coworker had left early. I ordered mango/habanero wings & teriyaki wings! Next time, I'll only order the mango/habanero they were quite delightful! All in all things are in confusion & patience is needed during this awful historical moment in our lives. I'm grateful I can go out occasionally & feel safe that new policies are being respected. read more

Within 2 weeks we stopped in for early dinner, both times they were not busy. First time 5 of the 6 meals were served, told the 6th order would be out shortly. It arrived AFTER the others were long finished. Server was very nice to comp that meal as it should have been. The 2nd visit appetizers. was ordered , however the meals were served but told the appetizers were still being made??? Appetizers is an item to be served before the meals.... Appears the cook/kitchen staff is NOT running as it should, needs to be retrained or needs restaffed?? Doubt we will be returning anytime soon. read more

I kept forgetting about this location its way closer to where I live. I honestly like this BW3, It was clean inside and hostess was super nice. My waitress Regan was very nice the food was really good I had the nachos, they came out hot and didn't take long at all. I will definitely come to this location more often. read more

Buffalo Wild Wings - Chicken Wings Near Me - Henderson, Nevada

Today was the first time I've been to Buffalo Wild Wings. We were seated immediately, asked if we've been in since the remodel. No, never. The hostess explained that we need to scan the QR code for the menu, we will also order via our phones. She explained if we needed help our waiter/waitress will be happy to. Then nothing. No water. No waiter. Just nothing. Figuring out the QR code and ordering wasn't difficult. However, adding or changing things in your order proved to be impossible. You can easily remove a topping/condiment. But no option to add. And the special instructions section only allows about 15 letters. It took at least ten minutes to figure out the ordering system. Still no one stopped by with water or an introduction. Once we placed our order, someone brought ONE drink. There were three in our party. She seemed confused when we asked for the other two. Shortly after that, one meal came out. Close to ten minutes passed before the other two arrived. No napkins. No condiments. It's a bummer. The food was actually pretty okay. The restaurant is walking distance from my house. The service (or lack there of) and new "ordering system" is an utter failure. read more

tried the new chipotle bbq and wet lemon pepper sauces soooo good! service was great too. read more

Buffalo Wild Wings - Bogo on a Tuesday! Plus free birthday wings(6) - Chicken Wings Near Me - Henderson, Nevada

Chain. Service was better than other reviewers seem to have had. Food tasted alright going down, but we both were I'll the next day. read more

Use to love this place, but now they don't comp the drink you want, only crap is comped for play. The regional manager is a complete idiot and should be fired ASAP. I'll never be back to a bw3s in Vegas until this changes. read more

Buffalo Wild Wings - Pathetic - Chicken Wings Near Me - Henderson, Nevada

Should have looked at the reviews before ordering! Got some garlic Parmesan wings for take out, asked for extra wet. When I got them, they were old, dry, and I couldn't taste any of the seasoning. Fries were ok, but anyone can do fries. read more

Literally I would give the worst review possible about the service and the food. It was subpar. It took our waiter about 40 minutes to get us drinks. That was after I asked our waiter for something to drink. Then 10 minutes after that she decided to take our order with a bad attitude. Didn't write anything down. Screwed up one of the orders. And then I had to wait an additional 20 minutes to get the food that was screwed up. I understand it was UFC. But I wasn't even there for that I just wanted chicken and nachos. These people need to go back to training or get out of the service industry read more

Whoever picked up the phone today 12/26/21 @ 8:05 , sounded like a lazy ass employer. Idgaf if it's the day after Christmas and that you had to work, from the beginning I didn't even wanna order food after hearing her lazy ass tone of voice. Iykyk. I had to pull a Karen on this one lol read more

Wish I could leave no stars. The electronic automation is horrible. We come to a restaurant to be served. Everything is done through the app and you don't have a server. Food quality has gone down. Ordered a large fry and got less than what would be a small. Whole family came here almost weekly, we will not be back. read more

Buffalo Wild Wings - Chicken Wings Near Me - Henderson, Nevada

I'm really disappointed with recent changes BWW has made. Went with family this evening and learned that they have shifted away from customer service to an app. You scan a QR code that takes you to a menu you have to then order and pay from. If you have a table with multiple people and you want it on one bill, you have to pass the phone around. And if someone doesn't have a phone, they have to use someone else's. You want a beer? Order it on the app. And if you need service, you have to put a card up that alerts them. No one comes around to check in on you without the card up. I'm hoping this change doesn't stick because I've been coming here for years and hate to lose a favorite. As someone who works in the customer service industry, I can say this is not a good path to go down. When paying to eat out at a restaurant, I'd expect more for the money spent. Moving away from a people experience isn't something I'm going to sit at a restaurant and tip for. read more

Complete down spin in the last year and now this new ordering app on your phone with little to no interaction with your waitress/waiter. The phone APP I is ridiculous! And probably the dumbest I've seen in a long time. Have a few wings and then I have to reorder a drink on my phone with wing fingers?? Yea. No thanks. Will be my last visit forsure. read more

Great food. Forrest was our server. Service was spectacular. The ambiance was exactly what you want in a sports bar. Definitely recommend this location to anyone. read more

I've given this location multiple chances, and yet I keep getting the same results. I used to go in and eat at the bar, had a bad interaction with the bartender so I decided to go with take out from then on. These past 2 take out orders have been incomplete, missing the extra sauce I order and pay for, or missing the ranch that I also pay for. I went back this second time, and got my ranch, however I shouldn't have to go back at all. My orders are pretty simple and straight forward, there shouldn't be a reason why I get my orders incomplete. I've noticed majority of the employees there seem to be young, and that's ok but there should be some type of senior supervision of some sort. Might be ditching this location from now on. read more

Food was great. Service was even better. And just loved the atmosphere in the dining area.

Excellent food and service with more than reasonable prices. Thank you! Awesome! Is this 85 characters now?

Worst boneless ever! On my order of 6 they at least made it 8. The order of 15 they made no adjustments. Lots of breading no chicken! New service app makes you work while they expect tips for basic food delivery . read more

Buffalo Wild Wings - Breading no chicken - Chicken Wings Near Me - Henderson, Nevada

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Buffalo is testing a new system where you order by phone no waitresses or waiters,TOTALLY SUCKS!!! And tips are now shared. I want my waitress only, together my tip! Need to find a new place for wings!!! read more

Close to work so have gone a couple of times. Service is always sketchy and slow. The vinegar fries are good and like that they have a lunch menu. read more

I am so upset I have to write this review because I love this place but the general manager is the worst customer service representative for Buffalo Wild Wings. To start off, they took so so long to get our food. I went up to ask what was going on and the general manager said "I don't know I have just been notified I don't know". And I get it. But the way she responded and had an attitude was just insane. By the way her name is Alex. Anyway, The waiter was so sweet she said the manager would add a discount. When time comes to pay we see a 10% discount. The funny part is, is when you order through the app you get a 10% discount Added. Which is what we did. She made it seem like the 10% discount was coming from her but in reality it's from the discount already added. It's never about the money, it's always about the customer service. Alex, do us all a favor and be better Or just chose a different career. I might just go to wing stop next time I am craving Buffalo Wild Wings. I will always remember the shitty service Alex provided. read more

Had the best time here tonight! For one they are open 24hrs.... WHAT!!! The staff is awesome. The atmosphere is super, music and whatever sport event is going on.... and now they have a great happy hour menu which is available 9pm-6pm As well as 2-6pm!! We had the hatch queso with chili it was so delish they chips were so thin and hot and overall amazing! One of our favorite places!! read more

Buffalo Wild Wings - Happy Hour Menu - Chicken Wings Near Me - Henderson, Nevada

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This place is hit and miss with service. Sometimes they're on top of it, sometimes they're just slow. I'll never forget the one time we went in there and I asked how long the wait would be. The hostess responded, "it could be anywhere from 15 minutes to 2 hours." Thanks for narrowing that down! One time I went with my kids there was a group of teenagers dropping foul language ever other word. The manager addressed them as it was inappropriate behavior in the dining room where a bunch of kids were. I appreciated that! Overall, the staff is nice. Just average service. read more

This is by far the slowest BWW I have ever visited. At 6:45 on a Sunday, I was the only person in the entire bar area. Most BWW are packed to the walls on a Sunday afternoon. That said, the daytime bar tender, Zach is awesome. Super friendly and attentive. When he clocked at 6:00, everyone left! That speaks volumes. Good job Zach. Weird atmosphere here. Big empty building. read more

This GM needs to review the CDC recommendations. I went here last year mid spring after the city shut down and the cook wasn't wearing a mask, they gave me a credit and I just went back a year later to finally use the credit and the cook in the kitchen wasn't wearing a mask, like mask down around his chin. BWW should close this location or find new management read more

Horrible experience here. My family and I waited an hour and still got nothing except a "it's about to be in the tray". Tried to talk to the manager who said "let me check for you" and never came back. Never got a refill on anything either. I don't think I've ever been to a Buffalo Wild Wings with such horrible service before. Wings are your specialty and you're not gonna be able to cook them up within an hour for your guests? Highly recommend you don't waste your time and drive a little further to a different location. Or even a wingstop. I'm never coming back. update: when we asked for the check for the drinks ordered, they magically bring us the food! But WAIT!! It gets better. It's not even what we ordered, & it's COLD. IF I COULD LEAVE NO STARS I WOULD. read more

Wings were great. Didn't get any of the dips we PAID for. Not the type to say we're owed something but...