Clean restaurant, great waitress, and hot, fresh wings. We were seated quickly had 2 lunch specials. Will be back soon! read more

Buffalo Wild Wings - Mmmm! - Sports Bars Near Me - Pasadena, Texas

Very, very poor organization! While I do appreciate that they were one of the few restaurants open on Christmas, the experience was absolutely unacceptable. The assistant manager was rushing through orders in total disarray and seemed to give priority to female customers. I ordered through DoorDash and waited almost two hours, only to find out my ticket never printed -- yet my order was marked as completed. When they finally bagged my food (after I had to speak up multiple times), everything was cold and obviously had been sitting for a while. I was patient for the first hour and a half, but as I watched several customers who ordered after me get their food quickly, I became frustrated -- and was met with rudeness instead of understanding. The actual manager never came out to address the issue. I understand holiday chaos, but this service was beyond unreasonable. I would give zero stars if I could. read more

We have always been fans of BWW food but their service is on or off. We waited about 10 mins to get seated for no reason seemed like. It was not crowded. We finally got seated and no one came to get our drink order of food order. We just quietly stood up and left. read more

I hadn't been to a B-dubs in years, but a couple of us decided to go on our lunch break, and we left in a food coma... but in a good way If you are unfamiliar with the chain, it is essentially a sports bar that specializes in wings. They have an extensive list of sauces ranging from super flavorful to incredibly spicy, but there's something for everyone This is bar food, but the dishes are tasty. There is also plenty of beer and cocktail to choose from. The bones less wings are breaded to the point they're almost chicken nuggets or large popcorn chicken, but they taste good The service at this location was solid. The server was attentive, our drinks were refilled often, the food came out in a timely manner, and ao did your check. We were given to-go boxes and extra ranches Some tips: On Tuesday's there is a bone-in wing deal, and on Thursday's they have a bogo boneless wing deal. If you order fries consider getting the salt & vinegar seasoning on top for an extra kick. Join their rewards program to earn points with every visit, and on your birthday you'll receive a free snack pack of wings (no purchase necessary) Cheers!! read more

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Food was good, service at the bar could definitely improve. "Gizelle" took care of me, and by took care of me I mean looked up from her phone to get me a Togo box and check. No refill, no hospitality nothing. She sat at the end of the bar on her phone the entire time I was there. Even the gentleman next to me sat with an empty beer for 8 minutes. Might I add we were the only 2 costumers in the bar section. Do better, your money relies on your service. read more

I'm making this one star review after having 7-8 poor experiences with this specific location over the last 6 months mainly with take out. Every single time there have been items missing or they don't add the sauce on the tenders or wings. When bringing up the issue to the store they blamed the online system and how it doesn't show them how we requested the sauce. So I proceed to call my order in the next time and still have the same issue. If they add some sauce they only cover about 10% of the tenders or boneless wings. Brought up my concerns multiple times to the managers in this location. They don't care and give generic responses. Only one time did they refund my order and that was after I called them because the side was missing and after so many issues I was not driving back. read more

Thursdays are my favorite. BOGO boneless wings. There's over 25 flavors to choose from. Lemon pepper is always my first choice. Service is quick if you order ahead of time. The sports theme ambiance always puts you in the mood to watch a good game while you eat. read more

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Host seated 4 families who got to the restaurant after us. One of the families received a booth which is what we were waiting for. This location is really dirty, not what it used to be. read more

Buffalo Wild Wings - Napkins, trash all over the floors. - Sports Bars Near Me - Pasadena, Texas

Lemme highlight the good about this place first. I had takeout, dude that gave me my food was good people! Super nice. Now the bad. Whoever made my food did a really poor job. I got literally half a handful of fries in one of the boxes abd thr ranch i paid a dollar for? Wasn't even half full. This place is SKIMPING on there portions. Overall, made me not want to get bdubs anymore just for there pettiness read more

Buffalo Wild Wings - Less thsn half full cup of ranch - Sports Bars Near Me - Pasadena, Texas

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poor service, very old and hard food. seats you and Makes you wait 20 minutes before getting a server and then server Gaslights you into ordering within the first few minutes of their introduction. Customers aren't always right and I'm not a Karen but gah your facility is pretty bad. read more

worst buffalo wild wings ever did not get served not even take my order for my drinks walked in 3:00 walked out 3:20 without order taken

So, I stopped here before I was leaving town. I grabbed a beer, which was flat. I didn't complain. Service was friendly the entire time at the bar. I ordered an appetizer which was good, it was typical appetizer food. Ordered another flat beer; cause their selection wasn't that great, then ordered some wings to go. I got my wings and paid my bill and left.. I got back to my hotel and proceeded to eat the medium hot wings and they were fire. Nothing like I had at the other 23 states I have visited. Caveat to all this, I have had BWW in 23 different states. This was just absurd and I didn't like either the medium hot wings or the chipotle bbq. Plus they gave me the wrong condiments. What a bummer. Also, before I left I had to go the restroom. That was the biggest shithole I had ever seen at a BWW. I will be reporting this. It was aweful, which makes me think what was the kitchen like?? read more

The onion rings were great. The service was pretty good. But, the wings were sooo overcooked the skin was like bone splinters. How can a wings place screw up wings so much. read more

Customer service is awful. Whenever I came for a takeout pickup no one was there to help, I was waiting for nearly 10 minutes. And then after someone DID come my food clearly was not ready (even though it was supposed to be ready at 8:20) and I didn't get my food until 8:45. Awful service manager didn't care either read more

The staff never gets better, the food is fine I guess can't really mess up wings but when you have an interaction with any of the staff they kill your mood. I'm bad of hearing so I told the server "sorry I couldn't hear you" they put there while body weight hands down on the table leaned two inches from my face and repeated themselves again even louder wtf I looked at my friend like wtf just happened but the second server next to them put there hand on their chest to push them back and told them " I think she heard you" this was the last one for me they've done terrible before but getting mad because I can't hear you clearly was wild. Stop hiring whoever do a proper interview even it's just service industry hire right the first time and there wouldn't be a bunch of staff with a mean face all the time. And don't get me started on the bar side. read more

There's a reason this BWW has such low reviews the service is truly AWFUL. We only got our drinks because we reminded the server. His attitude was standoffish and we seemed to be an inconvenience to him. Look at the picture of the wings that arrived at my table. If they look old and dry... it's because they were. The fries were the same. By the end of the night we got charged for bottled water... we never received nor ordered that. To put things into perspective, we were going to go to pluckers down the street but they had an hour long wait. We checked in here and there was a 5 minute wait... now I see why. read more

Buffalo Wild Wings - Sports Bars Near Me - Pasadena, Texas

Ugh!! Decided to give this place another try since our last bad experience was a few years ago. Big mistake! We arrived between 6:00 and 6:30. I should have been worried that there were hardly any cars in the parking lot! We went inside and there was one table with people eating and someone at the bar. There were a couple employees in the bar that saw us walk in. Not one person came to the front to seat us or even acknowledge that we were there! After a few minutes we walked out! Never again! I also want to mention it looked dirty and there was a funky smell. I have no idea how this place stays open!! read more

Absolutely terrible service I was sat for 15 minutes and no waiter came to take my order Various waiters walked passed our table. i would understand if the restaurant was busy but it was not packed at all. This one waiter was on facetime on her phone just talking Also to put into note that the restaurant floor was so dirty it looked like it was never clean. read more

What does one do when they've spent too long shopping in the Hobby Lobby strip center? Go next door to Buffalo Wild Wings for dinner, of course. There was an unusually long wait but when wings are BOGO, sacrifices must be made. We ordered the 15 wings which gave us a grand total of 30! We had teriyaki (my personal fav), garlic parmesan, and Nashville hot (my wife's favorite). We also ordered onion rings which were yummy too. Our waiter was amazing. He was singing along to the music and grabbing our cups to refill them as soon as we were putting them back on the table empty! We will be back! 10/10 read more

I ordered wings (takeout) and forgot to take photos, but the Caribbean Jerk, Mango Habanero, and Asian Zing wings were great and fresh. The guy I talked to over the phone, Chris, was awesome as well. He was patient, kind, and took the time to make sure the order was correct. read more

do not order from this buffalo wild wings. made a take out order just to get to store being closed mind you they charged me and my pick up was at 6:40pm they close at 1am. pathetic this store is still up. read more

Terrible I'm not sure if it was just my waiter, but the food took forever to come, and the refills were nonexistent. Finally, I asked for my change back. Granted, it wasn't much, but the waiter never brought it back. I would not recommend it. read more

I haven't been here in forever and was so excited to try the new cauliflower wings. I honestly don't know how anyone legitimately comes here. Had I known how abysmally horrible the service would be, I would not have recommended this for my group to visit. I walked in at 7:20 pm, checked in with a table for 7, and was given a 15-20 minute wait. 20 minutes later I asked about my table and was told another 20 minutes. At that point I complained and they asked if we could sit outside. Sure. We're hungry. Dude. They legit attempted to seat us at a table that had a hanging fabric waving over the table. I said that was t going to work so they decided to bus a table where we could sit. It was another 20 minutes before the waiter decided to take our order....after he'd walked past us at least 3 times. Eventually he saw fit to see about the table and we ordered everything as soon as we could. Overall the food was not bad. The cauliflower wings were good, but the spicy garlic sauces tasted like a salt lick. No one complained about their food, so maybe most people are okay with bad service as long as the food is good. To give you a timeline, we left at 9:39, more than 2 hours after I had asked for the initial table. At one point a woman at another table asked to speak with the manager and no one would tell her the managers name. Eventually a teenager spoke with her, but she never spoke with an actual manager. Everything about service can be boiled down to bad management, so if you want to eat at BWW you may want to try another location. read more

Buffalo Wild Wings - the inside of a restaurant - Sports Bars Near Me - Pasadena, Texas

I went here after a cross country meet and we said we had 7 people coming, but when we got the notice about how we were going to have more and she moved us. Her moving us was good, but then it was about 30 minutes since we got there and we haven't ordered our food. One one my teammates sneezed 3 times and she cussed at him. The food was good, it was just the service. 1 star she also called us bitches so pretty bad. read more

HORRIBLE service, waited 15 minutes because there was no server to seat us.. only had 3 ppl working & finally we get someone just to tell us that it's a 15 minute wait. read more

Last chance after a long break and they still suck. Foods mediocre and they are so stingy with everything. 1.5 oz cups no longer 2 oz just little things. We left and we're still hungry. $4 drinks and they only have one diet option idk will never return to one ever. Go to slims. Quick, hot and filling. read more

Terrible service, dirty restaurant, disappointing food. Even on slow weekdays! One of the many places in the area I avoid 100%.

Decided to try this Buffalo wild location a try after horrible service at bayarea. Night and day difference. Food was great, service was super . Hope bayarea gets better management. read more

Buffalo Wild Wings - Sports Bars Near Me - Pasadena, Texas

In the past this was the place to watch March Madness and any other major sporting event. We've come here annually to see all the games on every TV, plus other major events. Now, they're out of certain foods, stopped serving certain drafts (because of their location ) and honestly the service has fallen off in a big way. I don't think it's just this place...it's just this area. It's sad because this place, at one time was hard to get in to. Now I have a hard time convincing friends to come here for big games. read more

I like to think of myself as an honest person, especially when it comes to food reviews. The service was great we got seated right away. Then we got our food pretty quickly, which is a plus but that brings us to our main problem the food, I ordered chips salsa I was expecting fresh salsa but instead, I received Pace picante sauce. Then when our food came out, I got the Southern chicken sandwich. Coleslaw was pretty good but It could use some butter and the chicken lacks flavor. A little bit of salt goes along way. My mother ordered the all American cheeseburger which was pretty good pretty juicy just a little bit more salt and it would've been 10/10. Overall I get this place is 6.5 out of 10. read more

Like some restaurants they started strong then ---- The wings over the years got smaller and smaller with very little meat on them. Truly bones with sauce. Beer and drinks are good. If you go there try something other than the wings read more

the hostess not even doing his job. he wanted me to check if there was available seating. meanwhile they were just sitting on their butts. horrible. read more

How is this establishment still open? The restroom needs to be power washed! The AC was not working properly. The floor tiles were very slick. The Bartenders were inattentive and all gathered in the corner on their phones. My 17 year old son said that he refused to wash his hands after going to the bathroom, because anything he touched on himself was cleaner than anything in the restaurant.... I will not be back until they clean the house and the staff. I can not lie.... The food did taste like a BWW. read more

Buffalo Wild Wings - Sports Bars Near Me - Pasadena, Texas

My fiancé and I ate here at like 6:00pm there were 2 host and 3 tables so not a lot of people. Our server Stephanie was not the nicest. Didn't even introduce herself or anything. I had asked for a lid for my ranch and never received it. I know she didn't forget it because the place wasn't even packed. On top of all of that my wings weren't even good, room temperature honestly. read more

Haven't been in a few years and after the 2022 astros parade a large group I was with decided to go here. ‍ smh have to say management and staff let us down. With such a large group you would think that the management would allocate 2-3 servers to help with service but no. Of the 4 tables we had to push together myself and the waitress took care of 3 while the manager stood there An watched. That should have been my first red flag. To get our drinks in we waited about 15-20 mins, there were a couple of times when we had to stand up to get our own beverages and it just got worst as time went on. Our appetizers and our main entrees were brought out cold, and I finally had to say something when it was brought to my attention that someone never received their meal. As I told the manager if you see your waiting staff struggling you should allocate others to help with a large group or even better yet step up to the plate and help your fellow team members. Because it's not fair to the customers An certainly not fair to the staff to have so many issues arise which I kindly laid out to him. He apologized An gave us a discount but it was absolutely ridiculous to see him just standing at the beverage station watching us looking for our waitress when he obviously could have come to check on the large party. I'm not sure if this location needs to be better trained or better staffed but somethings gotta change because this is not up to par in comparisons to other local wing restaurants like Broadway Buffalo wing, Wingstop, or Pluckers's. And word to the wise stay out of the women's restrooms it's so disgusting that the stench will make you want to vomit. read more

Staff don't care about the place, they will seat their friends first even if they have to make people wait another 30 mins. We were in line about two parties behind, a couple got in and didn't like the wait time so the girl when to go talk to her friend who works here and all of sudden they clear a a booth and give it to them instead of following the seating schedule. read more

Best place to go on a fight night. They always are busy but they get you what you need. The make servers are awesome and quick and the girls are nice to look at. The food was fast and hot on a busy Saturday night. The people that give one stars are shitty people and seatbelts shitty service. Great place and vibe for a fight night. 10/10 read more

This is the worst Buffalo Wild Wings I have ever experienced. The service is abysmal - it's like the servers think they're working at "Dick's" where it's the theme to be rude to customers. Your server will pretty much ignore you and you have to work to get them to come check on your table. The food quality has decreased steadily over the years, having an inverse relationship to the steady increase of their prices. I was given chicken nuggets with a small dollop of Parmesan garlic sauce. They didn't bother mixing it together or adding enough to cover more than one. The fries & wedges are always old and cold. It takes about 45 minutes to an hour to get your to go order. I have no clue why I continue to have hope that this restaurant will somehow magically be revived to its originally glory in the 2010s. The ambiance is literally just humid, and it feels rather dirty in there. At least the cheese curds are pretty decent. read more

This is the Celery & Carrots that comes with the takeout orders. LOL they could've at least used a smaller box if they wanted to ration out their processed vegetables. Sat at the bar and ordered food for me and my mom while I enjoyed a Blue moon. Drinks were cold and service was attentive at the bar. The food took a little longer but one of the takeout guys came over to update me on the order so that was nice. Got home and realized they were missing an order of wings. Called to let them know I was going to come back for it and they just offered an entry credit for the missing order. This would've been fine if it were my wings they forgot... but it was my mom's order and that wasn't gonna fly with her. We don't live in Pasadena so she was hangry by the time I got home. Drove all the way back to get her order and the waitress was very cold through the entire process. No apology or anything but whatever I probably won't be back at this location anyways. read more

Buffalo Wild Wings - Celery & Carrots - Sports Bars Near Me - Pasadena, Texas

Happy go lucky youngsters treating a job at its fullest! Love it very polite. I will be back!