Ordered 10 boneless to go, got home and had 8 pieces of chicken. I wasn't going to drive back just for 2 pieces of chicken, but I was annoyed, so I called to let them know to pay attention in the kitchen. Without questioning me or any push back at all, they offered to remake it for me or an offer for my next visit. I didn't want to drive pack so I took the latter. I told them all I wanted was to make them aware and pay more attention, but they took it a step further to make it right with an awesome offer. Food we got was really good and their customer service in store and on the phone was wonderful. So I'm happy. read more

If I could put 0 stars, I would. This is the worst service I have ever experienced at a restaurant. Coming from someone who worked in the restaurant industry, I am utterly disgusted with their service. It is absolutely unacceptable for an appetizer to take 1 hour to reach our table, our ticket in the kitchen must have been more than expired by the time our waitress, Serenity, brought it out. With nothing more than a mumbled sorry. On top of our singular appetizer taking an eternity to reach us, the order was incorrect. I can even recall what I ordered 24 hours later. The food was cold, hard, and looked like it had been sitting out for the entire hour we were waiting. For an $18 appetizer that was sheepishly thrown on the table was inedible. We decided to voice our concern to the general manager present that night, she didn't once apologize for the terrible service, instead she just asked where we were sitting what we ordered and then disappeared never to be seen again. After yet ANOTHER hour, a completely new waitress dropped off our appetizer which was slightly warm, perhaps they microwaved it for 30 seconds, I have had better wings from the samples at Costco. They also only gave us 2 sauces when the menu states that it comes with 4. So I don't know how that even left the kitchen.... Our waters were never refilled, our waitress barely came around to us, we got better service from the bus boy and girl that night who cheerfully filled up our waters and brought us the missing 2 sauces within seconds. I'm not one to complain about other customers getting their food before ours, but I do know restaurant rotation having worked as a hostess. Everyone seated in our waitress's section got served before us, even tho they arrived 30 minutes or more after us. They also ordered a full course meal, and were 6+ parties compared to our 3 top. We were too traumatized to order anything than a singular appetizer which again took 2 hours and it still wasn't correct. However we were there watching the UFC fight and had been there for 4 hours and were starving, so we settled for a cookie and ice cream desert assuming if they brought it out cold half the order would be correct. I am utterly disappointed in this restaurant's so called service, this would be absolutely unacceptable in any restaurant I have been to previously. I don't know how corporate hasn't intervened yet, I also saw many other customers who were neglected for hours at a time. Other locals in the area have also avoided this restaurant, I wish I had known before spending $33.00 for an appetizer and a cookie. Would not recommend in the slightest, unless you like your wings to be worse than gas station quality and triple the price. I have filed a complaint with corporate and will update when I get a response. read more

Service was underwhelming. The first waitress greeted us and brought waters and then told us she was leaving so we met our new waitress. We ordered drinks, which were super weak. We also couldn't order a shot of any hard liquor unless we finished the drink in front of us (Utah law) so that's not a BWW thing but it's still annoying. We ordered some buffalo chicken cheese dip and it was super salty. We also ordered some potato wedges that never arrived so we asked to cancel them. Then the waitress brought them over after we were halfway done with the meal and apologized. We didnt get charged for them, which was good, but the whole experience was underwhelming. Oh and getting wristbands just to be able to order a drink in the restaurant is overkill. read more

On a road trip driving back home and stopped for some wings, the restaurant was absolutely packed with every table full. It was a 30 minute way and once our name was called we were seated immediately, our server was working extremely hard making sure every table was getting helped. I ordered the $19.99 all you can eat boneless wings and it was everything that I wanted. Would definitely recommend this place for sports and wings read more

Buffalo Wild Wings - Boneless wings and fries - Chicken Wings Near Me - Riverdale, Utah

Ordered a 10 piece of no less wings for takeout. The fries seemed like they were old and you can see half the side is empty, the wings were a bit smaller than expected and also seemed a little old. We also ordered a Mac and cheese and my gf liked it but I thought the cheese was disgusting. It smelled to me like it had gone bad/sour and still used. Both our stomachs were hurting after eating this. We wanted to see how they compared to wingstop and boy did wingstop win. Had my gf gassy af all night. read more

Buffalo Wild Wings - 10 Boneless wings + Fries - Chicken Wings Near Me - Riverdale, Utah

Excellent service! Came between lunch & dinner. Everything was out quickly, tasted great. Nice deals during happy hour. read more

Buffalo Wild Wings - Wings 20 piece, carrot & celery, ranch - Chicken Wings Near Me - Riverdale, Utah

First time visiting this Buffalo Wild Wings and I was pleasantly surprised. The place is spacious, spotless, and has a really comfortable atmosphere. We got a booth right away, and our server, Linda, made the experience even better. She was incredibly kind and patient -- took the time to listen, ask questions, and help us pick the best options. After a long workday, it was such a relief to be greeted with genuine warmth and great service. Everything felt easy, relaxed, and welcoming. Definitely coming back! read more

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Super annoying drove over there cause I wanted to get food and it was 12 PM. Google says they're open till one and they close at 12pm it's awesome wasting your time driving to somewhere because they can't get their hours correct read more

This place use to be great. We took a couple year brake bc the service is lacking, to put it nicely. It's never staffed good enough. Maybe 1/2 of the tables and bar seats were empty and it still was a 20-30 min wait. Make BWW great again! We left and went to Chili's! read more

My husband and I love coming here! The riverdale location specifically is very timely with getting us our food. We've never had a problem here. read more

Buffalo Wild Wings - 30 15 Boneless + 15 Bone-In Wings & Fries - Chicken Wings Near Me - Riverdale, Utah

Food quality: 5/5 Service: 5/5 Cleanliness: 5/5 Value: 5/5 Stopped by this BWW location and it was good! We ordered tots, fried cheese curds, a grilled chicken Caesar salad and 15 traditional wings and they all came out fresh. Staff was nice and friendly and provided good service. Would return again if in the area! read more

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Quite possibly the absolute WORST experience at a restaurant I've ever had. It took about 25 minutes after being seated for our waitress to FINALLY remember we were in her section (during which we were approached by the hostess and told that our waitress would be with us momentarily and take our drink orders, at which point we were ready to place our appetizer/meal orders (and did so). Granted, we had a larger party (7 adults, 1 child) but it somehow took her almost 20 minutes to take everyone's order (mind you, we all knew exactly what we were ordering at this point) and submit it. Only two of our appetizers came out before the entrees and 1 person's appetizer was completely forgotten to the point that we had to remind the waitress AFTER most of the entrees came out that the appetizer STILL hadn't been delivered. Speaking of entrees, 3 of our party recieved their main course within a fairly reasonable amount of time, but somehow the waitress didn't come check on our table ONCE for over an HOUR. After the first 3 people recieved their food, it took 45 minutes for the next two people's food to be brought out and not even by our server but by a different employee from the kitchen. Almost everyone's food arrived cold. I ordered a grilled chicken ceasar salad and a side of mac n cheese, yet somehow my food was not only the LAST thing brought to our table, but it came out over an hour and a half after ordering (at which point everyone else was basically done with their food), the chicken was completely cold and had obviously been sitting ready to go for a long time, I had to remind the waitress that I STILL hadn't recieved my meal when she FINALLY came to check on us, and when it came out, there was NO dressing on the salad at all but because our waitress was nowhere to be found I had to physically get up and take it back to the kitchen and let the staff know it wasn't right. There truthfully isnt enough space to detail how pitiful the service was, and I can say with 100% certainty that I will not ever be returning to this location and will also be warning people to not eat here. Without a doubt not worth the $100 bill especially given that the "service" was basically non existent. read more

Warning!! Don't go to Riverdale Buffalo wild wings, unless you want to wait for over an hr. for food, especially if you're planning on making a big order!! Service Super Slow!!! Server never speaks up for you!! read more

The wait time for take out was terrible. We got our food an hour past the promised time. The food was even worse. It was cold and honestly not worth time, money or calories. The only reason I am writing this review to rave about Julia who definitely deserves 5 stars for helping me when it wasn't her job to do so. She was amazing. read more

Our service was horrible. I did find a good waitress, but she didn't have her table. She did help us sell our waitress that was supposed to help us never really checked in on us. It was really a not very good service. My food was pretty dry. the chicken was overcooked read more

2pm on a Saturday for a late lunch. Wings, fries, veggies and drinks. Server was the bartender. She was so sweat and helpful. Food came out so fast and so good. Really hot day outside. Really cold A/C inside! Great lunch! Thank's Buffalos. read more

Buffalo Wild Wings - 15 wings, three great flavors. - Chicken Wings Near Me - Riverdale, Utah

Been going to this BWW for about 3.5 years and they have always been great. The customer service is great and everyone is always friendly and welcoming. The food is always fresh and delicious. The ambiance inside is always nice and it's always the right games on. I really enjoy eating here with friends and co workers and family. I always choose them over any wing place read more

I really like this location, the service is decent and the wings are always sauced very well. I love Tuesday BOGO!! I frequent this location often and it's pretty consistent. Update! I just found out they refused to serve out military members!! I am not ok with this, that's pure discrimination. Imagine if customers refused to be served by a server based upon their appearance here! Not ok at all, if you don't feel "comfortable" get another job bigot! read more

Stopped in to catch the Bears game today and was not disappointed. Fred my server was attentive and super friendly as soon as I sat down he took my beverage order and appetizer order. The deep friend pickles were good but I personally would have liked plain ranch instead of the sauce they served them with. I think it was like a fry sauce or sriracha ranch. I also ordered a Buffalo chicken sandwich with fries. Sadly it came out as a Buffalo chicken wrap but I honestly didn't care it looked equally as delicious as the Buffalo chicken sandwich sounded. It was very tasty with just the right amount of sauce, crunchy crispy chicken , lettuce, tomato and ranch wrapped in an over sized wrap. I'm glad I didn't say a word and happily ate it. Other observations....Tables are clean and spaced apart, masks worn, bathroom was clean, and parking lot easy to get in and out of. I even did the survey because I felt Fred deserved to be recognized. read more

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I've got so many issues with this place. I hate that they turned the interior into a school cafeteria look. They got rid of a ton of booths and put big tables and bench seats. The last two times I've been there I've had to wait to be seated for a crazy long time even when it looks empty inside. I typically like to sit in the bar area being that I have always gone to get food, beer and watch sports. They for some reason now have told me both times that the bar area seating isn't open and they end up cramming every patron in the restaurant into one dirty corner of the restaurant. The last two times I've been, they've been out of certain items and have had absolutely terrible service. The staff seems more concerned about socializing amongst themselves instead of doing their job. The acting manager seems to be on a constant power trip and has no sense of customer service or management from what I can see. I have given this and the Layton location many opportunities to earn my business but time after time these guys fail miserably. I'm have reasonable expectations and know I'm not going to a fine steak house or anything but I could go to McDonald's and get better customer service than these guys provide. read more

Run by children. The food and service are terrible. Go somewhere else. I'm adding some extra words to meet the minimum character requirement for yelp. read more

Contrary to the other current reviews, I had a wonderful time at the Riverdale Buffalo Wild Wings yesterday. Tuesday's are BOGO traditional wings which I find to be a great deal when splitting with a friend. This was likely a reason for the place to be PACKED, parking lot very full. We were able to walk in around 7pm and walk past all the families waiting for tables as we sat right at the bar. The bar was very clean and about 80% full. We were welcomed immediately by Krystal, very nice. Krystal took care of us the entire time and was consistent. I ordered 10 of my favorite - Asian zing - which is a Thai chili sweet and spicy sauce, and 10 Mild Hot Wings (like a wimp). I find the BWW wings to have a good amount of meat on them so I definitely get full after 7-9 of them. I also ordered a Long Island. This is Utah and it's a restaurant so the alcoholic drinks are made out of view. It was good. I definitely Recommend BWW Riverdale for: BOGO Boneless Thursday and BOGO Traditional Tuesday deals, watching sports games, family fun, and good service at the bar. Side note: completely opposite experience at BWW in Layton read more

Buffalo Wild Wings - Forty traditional wings at BOGO and a 15 piece boneless - Chicken Wings Near Me - Riverdale, Utah

Food is good. They have changed the menu since the last time I was here. Not really an improvement. Service is good. Wait staff is always good, and they were this time WHAT IS THE DEAL WITH THE REQUIREMENT TO BE CARDED NOT ONCE BUT TWICE TO ORDER A BEER? Annoying AF, and well, it's enough to make me avoid going here in the future. Fix this BS! Management power trips that piss off your customers will not make things better. read more

The waitresses here apparently love to eat off of your plate before serving it to you! My partner seen a red headed waitress picking a fry off of my plate before it came out but when I mentioned it to our waitress she claimed they had their own tray of fries in the back to eat off. We continued with our meal but i kept an eye out on the kitchen and seen the same waitress do the same thing to her own table! She had no gloves on and was touching multiple other surfaces. Even when brought to their attention neither management nor anyone else did anything about it! Don't go to this disgusting location. read more

I stopped in on an NFL Sunday afternoon. Looking forward to eating some chicken wings and having a cold beverage. As I walk in I can tell this place has issues. There's hardly anybody in there when it should be busy. I sit at the bar. I wait 15 minutes. No one even bothers to greet me take an order or give me a menu, nothing. After 15 minutes I walked out and went across the street to Wingstop. Yes, the bad reviews are real. Don't bother with this place. read more

Serviced was the worst waited 20 minutes to even get anybody to pay attention to me. A group of three gentlemen left as I was getting my water because they were waiting longer than I was then couple to my right left because they hadn't been waited on also, it took 25 minutes to get a beer then the manager that sat them down at the bar kind of laughed because she wanted to know why they left and I said it took 20 minutes for them to even get menus they didn't even have water in front of them. It wasn't even busy And when the manager laughed at why they left I wanted to leave so bad but I had already ordered and this is the second time this has happened so I'm done going into this establishment is horrible. Worst service I've ever had at any place and I travel a lot for my job and what's crazy is the Buffalo wild wings in Layton is the same way I don't know what's going on. It needs to change because y'all fucking suck. read more

I'm not a very picky customer but literally every time I give this place another chance I'm disappointed. I would think by now with all the negative reviews that someone who is running this place would attempt to make some changes. A majority of the employees have zero sense of urgency. They are standing around socializing while customers wait. I sat at and waited for 10 minutes before anyone even acknowledged me. It's dirty and someone needs to intervene if they'd like to be profitable. It's not that difficult. Maybe watch your cameras. read more

Buffalo Wild Wings - Lack of any urgency - Chicken Wings Near Me - Riverdale, Utah

Typical 30 minute wait for 10 wings on a non busy night. Customer service is terrible, make us wait 25 minutes for a table when we made a reservation. Basically ran by power hungry young managers where everyone but the customer is always right. There were 3 other customers going back n fourth with the manager. read more

The lady was really nice to us. I've always enjoyed the food here. Nice people. Amazing food! Definitely recommend you go there when you get the chance. read more

Buffalo Wild Wings - Boneless Wings and Fries/ Southern Chicken Sandwich and Fries - Chicken Wings Near Me - Riverdale, Utah

Had a great experience at this BWW location. The last few times I went to the location in Idaho falls and that place has some improving that needs to be done.! But I'd def eat at this location again. Great food and great service! . Everything went the best it could have went while we were there! read more

Wings were good, and the all-American cheeseburger was good. Service was slow. I had received my food and finished before my son even got his food. We also only had our waters filled one time in nearly an hour. The cheese curds were also tasty. read more

Friday afternoon at 1545.... maybe 25% occupancy. Walk in front door, gal at to go glances up and ignores. I wait 6 minutes to be seated in bare area.... when frustrated and fed up... I am about to walk out when from across the NOT crowded room a server said shed be right with me... Someone who I can only guess was off shift was pawing around at the reception pedestal and said nothing. Back in truck by 1553... FAIL for a place with preoccupied servers and oblivious hostess/reception staff... read more

Save yourself the disappointment along with your money and go to wing nutz across the street. Was on hold for my entire 15 minute drive to the location. When my food came out for me to take home it had no sauce on it. The sides of dipping sauce where all less than 1/4 full. read more

Buffalo Wild Wings - Sauceless wings - Chicken Wings Near Me - Riverdale, Utah

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DONT EVER EAT HERE EVER!! We have been coming here every Thursday for 2 years straight as a tradition on Thursday nights, we've always had the same server most of the time who was always amazing. This Thursday we had came to come eat just like we always do but this trip was different. Upon reserving our table, we were shortly asked to leave by Cody Bailey because his "Server didn't feel comfortable serving us" We are all active duty military who have been nothing but respectful to the establishment and everyone in it. We politely asked Cody what the reason behind them not being comfortable serving us and he couldn't give us an answer. We ensured to validate he had the right group and he insisted he did but this was the first time we have ever seen him. We have always tipped well and always been respectful to our server (we actually always asked for the same lady bc she is awesome) Upon entering the establishment, one of the ladies referred to us as The "Cowboys" who always come in almost in a discriminatory manner (Because we were wearing our normal cowboy boots? Not sure what that was about) I double checked with Cody Bailey and asked "Is it because of how we look?" And he validated by saying "Exactly". This interaction tonight by CODY BAILEY and his team has made us feel very discriminated and uncomfortable. His intentions were absolutely terrible and that he did not like our kind nor care about our service to this country. I advice that no one comes back to this Buffalo Wild Wings in Riverdale until CODY BAILEY and his team from tonight are relieved of duty read more

For being a chain restaurant, this BW3 is great! The service is always quick and helpful, we have never had to wait to be seated and the food and drinks are served quickly - but not too quickly. This is a fail safe spot to go on an evening or weekend looking for lots of sports TVs, cold beers and great snacks. read more

I haven't had wings here for a long time, now I remember why. I decided to get an order to go when they offered their BOGO promo. I usually get boneless but bone in were the only thing available on the promo. They were probably the worst chicken wings I have ever had in my life. They were dry and had almost no meat on them. I couldn't even stomach them by smothering them with sauce. Had to throw most of them out. I should have known when I went in to pick them up.... The restaurant smelled like a manure farm and the wings didn't smell much better. You'd be better off with frozen wings from the grocery store. read more

Wish zero stars was an option and I would avoid this establishment at all costs. There were still feathers attached to our traditional boneless wings. read more

Buffalo Wild Wings - 15 Traditional Wings - Chicken Wings Near Me - Riverdale, Utah

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I had never eaten here before and after an hour of waiting for my food I still have never eaten here.

We visited the store in Layton UT, last week started good got seated quickly but we waited more than half an hour and nobody came to get our drink order we ask the front desk for our waiter but we got ignored other people were eating except our we finally got up and left and even when we told us front desk about our experience they never apologize it seemed like they didn't care I think they were happy to see us leave because they started to get busy, the location in Riverdale UT much better service. A.S. read more

They advertise Traditional Tuesday on their monitors, and it's available as an option while ordering online. But then you get blocked by checkout or service person because they as an individual location have decided they will not honor their promotional. Even though they still play ads for it every day. As a matter of principal, do NOT order any food from this location. Go to the Layton Bdubs instead, they honor the promotional there. read more