Now, don't get me wrong, ... I love the food from B-dub, ... but they use Doordash, and Doordash sucks. "Dashers" just drop your food off on the ground, and drive away. No knocking, no ringing of the doorbell, no matter what instructions you give for delivery ... Dashers just don't care. B-dub, KFC, and a few others around here all use the same inferior service. As a Healthcare worker, I disagree with placing my food on the ground. read more

The fact that the tv started leaking and we couldn't even get our sever to acknowledge us or any assistance is wild !!!! Wasn't till the leakage went from full flood to trickle says something. My TikTok of the event went viral for it. Service was so bad took forever to even get a drink. There was a hair in my friends drink the sh*t show was wild!! Definitely taking next girls night out somewhere else. read more

Derek was a great waiter! My boyfriend and I have gone twice and have had great experiences with Derek both times. He makes us feel like he wants us there. The food is always hot when it comes out and the bartender is really good. This is our new favorite spot to drink and get wings . read more

This has to be the worst BWW. The food at BBw isn't that great to begin with and for some reason its worse here. Kevin the general manager most be a DEI hire for the disabled. He knows less then the waitress that just started two weeks ago. Total disappointment!! read more

45 minite wait she said....theres 7 empty tables i said.....the kitchens backed up she said...can i sit at any of these emty tables..... no our kitchens backed up....no one else in line....disgusting service. read more

Service was slow. Wait time for food was long. Wife's food came out cold. Tables got their food after we already ordered.

i usually never have anything bad to say about this location i've always came here as it is the closest to me. My last visit here was on a sunday afternoon and needless to say i was disappointed. My fries and wings were terrible you can just tell these were left over from the night before. My fries were not even soft in the middle and they were dry. My boneless wings were not even hot they were not even warm and the breading was separating from the chicken which indicated that there were left over and just re fried to seem fresh. My husband and i are not the type to make a scene so we ate our buffalo chicken tots (which was the only fresh item we got) paid and left. I would not be back to this location as this is the second time we've had bad food. read more

Buffalo Wild Wings - American Near Me - San Antonio, Texas

I wish I could leave any stars but we were never greeted, waited on, talked to etc. I worked at a bww throughout college, and was in the service industry for 10+ years so for me to give a 1 star review takes a lot. We arrived at 1115, so right after it opened. There were 2 tables sat, we were the third. Both already had drinks. 3 servers were walking around, and 1 with a red shirt so I'm assuming kitchen staff or a manager which is even more sad if it was. We sat for over 15 mns. Asked if we'd be helped and it never happened. We left and drove across the street to pluckers. Highly recommend. It's not surprising they have 1.7 stars on here. read more

If I could give zero stars I would! The waiter was nice don't get me wrong, but he was slow and only had two tables! I never got a refill and the food was so gross...... my husband and I only ate our appetizer which took way too long to come out and wasn't hot when it did..... on top of all of that we still had to pay $45 dollars for food we didn't eat. I forgot to mention the table was dirty when we got seated. I wouldn't be this upset if I was offered to only pay for what we did eat but wasn't! Please don't waste your money here! read more

Unfortunately as much as I love Buffs this is location I'll never use again. 3 bad meals in a row SLOW, no service, rude employees and to have to wait 45 mins. When the location is almost empty I don't understand. Bar is constantly out of mixers. Don't do it go to any other location until this one gets some new blood in the line up. read more

The new Buffalo Wild Wings is great.. we have ordered several times and each time the service is outstanding, the wings are delicious, and it's been exactly on time! i highly recommend this awesome restaurant! go get ya some delicious wings read more

Great food, the All American Cheeseburger is one of my favorite burgers anywhere. Fries are cooked in lard, not hydrogenated vegetable Frankenstein oil. Pickles on this burger have a lot of flavor too. Lunch with fries and a drink is right at $10 and far better than the typical burger joints. Service has definitely improved this year. They must have implemented a new training program for their employees. Like all the big screen TVs showing different sporting events and highlights. Music is always upbeat and at a good volume for conversation. I eat lunch at a BWW somewhere pretty often!. read more

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If you choose this place over pluckers which is just down the road, you are out of your mind. I tried both and was met with completely different experiences in service, food quality, and cleanliness. Don't be a goofball, BWW is not what you remember it as. read more

We waited for a hostess for 15 mins. When the hostess came. He said it was a 30 minute wait. We were upset and left. Someone should have told us from the beginning. There were servers just standing on the side and half the restaurant had open table. read more

Absolutely awful location. I wouldn't even recommend it if the food was free. They had probably 6 or 7 tables, large amount of staff, yet when we sat our waters took 15 minutes. Food 30. We had no utensils, so we asked for some. We waited another 10 minutes for utensils. By then our food was cold, so we asked for it to be remade. Our waitress brought out my food to me 15 minutes later, but did not bring out my husbands food. She didn't mention anything about it. We gave her a few minutes, then after another 10 minutes I asked her where his food was. She acted confused on why I was asking, like it was perfectly normal for food to come out at separate times so far apart. She then brought his out another 5 mins later. Multiple tables got up to leave, our service was awful, and tables were there not bussed, despite there being a lot of staff. The manager took our appetizer of our bill to make up for it... nothing else... he seemed avoidant to talk about issues with the restaurant. Absolutely do not go. read more

Stopped in this Alamo Ranch location for a quick lunch. This location ended up being worse than the HWY 151 and 410 location. The place was cleaner than the 151 and 410 location and didn't have that funky smell like the other location. That's were the positives end. The food was super mid!! It was self seating which isn't cool. But it took me 5 minutes and counting before I could get a soda in my hand and the place was empty except for some locals at the bar. The food came out in decent time but the whole stuff had an attitude not sure what that was about. Then the icing on the cake was i caught an employee taking a video of me while I was eating at-least it looked like it... not 100 percent sure but it was weird. This isn't animal planet I know I stick out so I'll cut them some slack but that's rude. I didn't make a scene of it just got my bill paid and left. . Zero respect... Zero repeat customer here. But, Seems more Like a local area hang out so I'm sure they don't need any new customers. Avoid at all cost is my opinion. read more

We ordered food online for delivery. First door dash driver waited over 45 minutes for our food so I called and canceled the order and will be getting a refund. The restaurant said they were waiting for the driver and when I said he was there they responded with "we were calling out and no one responded." I later got a notification saying another door dash driver picked up the order that I had canceled and was on his way. Our food was picked up an hour and a half after we ordered and over an hour late being delivered. I'm sorry but who wants to eat cold wings and fries. read more

I sat at the bar and the service there was great. The gal working the bar was named Lovely or Lovey. She was very attentive and responsive. I ordered a small order of wings with the dry rub desert heat and a side salad. The wings were grossly overcooked, and ironically, as dry as the desert, and no amount of ranch dressing was going to help them. The veggies were wilted. And the side salad was just as bad as well. Consistent with every other Buffalo wild wings I've ever been to no real sign of management anywhere. read more

Buffalo Wild Wings - Bar area. - American Near Me - San Antonio, Texas

I usually just go here for a beer and a snack on the weekends at the bar when I have the time. Other than the bad smells when you walk in the door it's not a bad place, the bartenders have always been great for me, cold beer and decent food. I think the place needs to be cleaned top to bottom though, it's pretty funky in there towards the front. I'll continue to visit as long as the bar area stays clean. read more

Buffalo Wild Wings - Fried Chicken Wrap with Fries - American Near Me - San Antonio, Texas

The only thing that made our experience great Leila, our bartender! She was awesome! We sat at the bar and she was great. Bubbly personality. But your bathroom sucks!! Bad! Like I would rather "go" in your parking lot read more

Terrible service. The food was good but it took over an hour to get to the table. The appetizer got there with the food, the waitress disappeared for 25 minutes at a time. Not good. Avoid. read more

How is this place still even open?? I wish there was a way to leave half a star rating. The service was slow, the food meh, and staff couldn't care less about customers experience. I guess that explains why the place was practically empty. Guess BWW is willing to continue to lose customers = lose $$$ read more

The Alamo ranch location was empty and we still had to ask for a server as we were never acknowledged. The taller female bartender had attitude when we asked if she could find us a server. The server that did take our order was good she was professional and attentive, but still not worth going back. Makes sense why their ratings are so low. Management must not care about customer experience or their profits. read more

It took me over 10 minutes to stop laughing so that I could write this review. I honestly have never- NEVER received a salad like the one I got today. We ordered for pickup and when it arrived home, I opened the lid to find what appeared to be leftovers from someone else's meal. The container wasn't even half full. This salad looked like it had been chewed and spit out and then chewed and spit out again. The lettuce was brown, it was all wet, chicken barely had any sauce, only two chicken strips were floating in this cesspool and two chunks of bleu cheese. The bacon was mushy too. What a terrible experience and waste of money. I took photos and they actually make the salad look better than it was. Please do not order this salad from them unless you love soggy leftovers. read more

Buffalo Wild Wings - Buffalo Chicken Salad - American Near Me - San Antonio, Texas

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Here tonight! 6/10/24, My God! People are right! Service is the worse I ever encountered! And I'm a go out 3-5 times a week guy! Friendliness is non-existent and I came in at 9:40 pm when it was slow and the bartender rather flirt with some loser co-worker at the end of the counter then poor a beer that takes 15 seconds!! I blame the owner! He should have spies! It's his livelihood afterall! Problem: It's too young loser new generation who don't give a F***!! Stay away! Or just come for one drink whenever they give a damn if that's what you're into? read more

Oh B-Dubs, how I have not missed you. It's been a minute since I've eaten any wings from this chain, but I decided to redeem a $10-off any order promo and a free 6-piece birthday wings. One 10-piece traditional wings and one 6-piece traditional wings totaled only $3.02 after discounts. The mobile pick-up order I placed was promised within 30 minutes. However, I suspect that the wings only took a few minutes to be packaged from the communal wing drawer because they weren't piping hot nor did they taste freshly fried. For the 10-piece traditional wings, I chose Dessert Heat and Mango Habanero. For the 6-piece traditional wings, I chose Chipotle BBQ. Flavors are always good here, but the size of the wings themselves are dismal. Most of the wings from my order were small and half the size as those served at Wingstop. The accompanying bags of carrots and celery were also disappointing because the carrots looked old and dried out. The carrots also are no longer carrot sticks, but rather baby carrots. The celery, however, seemed fresh and tasted fine. I would definitely not come here at full price; the order I placed would have costed almost $22! Do yourself a favor, and get your wing fix anywhere else! Come here only for your complimentary birthday wings or if you have a promo in your B-Dubs rewards account. read more

Buffalo Wild Wings - Chipotle BBQ, Dessert Heat, Mango Habanero (top to bottom) - American Near Me - San Antonio, Texas

Went here for lunch today, walking in the hostess said something to us, then had attitude when I asked her what she said... she said open seating btw. We sat down, 2 servers said they'd be back to get our order, sat a while and never got a drink order in. We left. Wasn't even super busy. So much for open seating, doesn't seem like servers communicate who's taking the new table. read more

This was the worst food I think I have ever paid for. Everything was so salted that I could only force down 2 wings, which caused my throat burn - not from the buffalo sauce, it burnt from the salt. The salsa was worse. The salsa was saltier that the chips. Never had that happen before. The service was fine, nothing exceptional. Ambience was OK - had the NBA finals on - which I got to watch a little before I left to get the sea water taste out of my mouth. Yuck. I know it's a sports bar and you oversalt food so people will drink more, but this is extreme. read more

Service needs improvement, delicious food, wonderful ambiance! The bathrooms are clean definitely a plus read more

I'm not sure what's going on with this place, but it's definitely going the wrong way. Sat for 25 minutes today waiting just to be told I'll be with you in a bit. A bit??? read more

The food was cold and dry. My server was slow and disrespectful. My server stole money from me the next day and tried to say i tipped him that amount. Would not eat at this location again. read more

Unfortunately, our experience here wasn't great. The music was uncomfortably loud, and the bar crowd was rowdy to the point that it felt on edge -- not the kind of place you'd want to relax or bring family. The overall atmosphere felt more chaotic than fun. We've had much better experiences at other BWW locations and won't be coming back to this one. read more

Waited for 1 hour just do get my drinks let alone my food took 2 hours and server was very rude. Service was terrible and food was mid at best. Will not be coming back thank you for ruining me and my twins birthday Buffalo Wild Wings. read more

Buffalo Wild Wings CEO please help this location!!! We got there at 6:30 pm to meet some friends for dinner and finally got our food served at 9:30 pm. Our drink and food order was fast but it took FOREVER to get it. Our poor food server was giving all kinds of excuses for our food and even more for the bar service. We even went to the bar to expedite our drink service and the bartender told us that they were too busy to serve us individually. The tables and menus were not clean and very sticky. I also noticed the AC duct dripping on the table near us. The ladies bathroom needed some attention as well. Overall a very very bad experience! read more

Sitting in the parking lot waiting on my wife to come out with the food that they said would be ready at 10pm. Here she comes out at 1022pm. Waiting on the burger. And they forgot a item. Please don't play with my money that I work for and my food. Never again! read more

Beer specials and average wings make a good Sunday funday ! Chill atmosphere Beer and bottle of the month! read more

Buffalo Wild Wings - The house sampler!!! - American Near Me - San Antonio, Texas

By far the worse BWW I've been to. Upon entering no one was at the host's stand. We waited and 3 employees passed by jus looked at us and just kept going. Finally, we were asked if we wanted the bar or the dining room. We opted for the bar and then were told we could seat ourselves (no problem as most place are like that). Thought out our people were just walking in and sitting anywhere because there was no one at the host's stand. As they walked in they looked confused until they just decided to either sit down or walk out. Our waitress greeted us and she was prompt. She was attentive. However, directly by the bar area there is a back corner that is hidden off from the rest of the restaurant. 3 servers were actively eating, on their phones, watching games while waiting on tables. Where is the manager? A waiter with a Ditka 69 jersey had headphones in. At one point all 3 servers and the bartender were back there in that corner booth just sitting and eating. The food over all was eh. Would I come back? Probably not to this BWW. read more

This location is went in when it wasn't even busy and the two waiters just passed us by the fifteen minutes we were there . Your better off going to pluckers down the street read more

Worst location I have ever been to. With the exception of the bartenders. The bathroom is so gross I wonder if not washing my hands would be better. We have either blood or feces on the "napkin" bin and wall by the door. This entire place looks like nobody cares to be here. The bartender, and one server with pink eyeshadow, were very attentive and a pleasure to be served by. The wings, however, were so dry it hurt my throat. I don't usually leave such poor reviews but good lord! This is a decent area and I had better hopes. Every other location I've been to is at least fun! read more

Buffalo Wild Wings - Ladies bathroom "napkin" bin. - American Near Me - San Antonio, Texas

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consistently gets order wrong when ordering pick up and takes longer than anticipated time