SERVICE 10/10 FOOD 2/10 The food was sub par, not well seasoned, and undercooked. Aside from the sad reality that the chef's hate their job our server Ryiah was very helpful. She is also good humored, kind and cares about her customers. Service 10/10 The food 2/10. read more

The service was horrible. The bar tender would disappear. I had to flag down a waitress to get a beer and I never got my food. I waited 45 minutes for wings! When they didn't arrive I finally just paid for my beer and left. The two other guys at the bar were about to walk out too. Head down to Chili's and don't waste your time at this BWW!! read more

We got pretty much what we expected from Buffalo Wild Wings. The food was hot, fresh, and tasted great. The service was a little slow considering how few people were there, but it wasn't a big deal. Overall, it was a decent experience and I'd come back again if in the area. read more

Food was good, restaurant was clean and the staff was attentive. I travel and visit many locations around the country. This is as good as any. read more

I have eaten at 22 different BWW in 22 different states in the good ole USA. This one was strange, I went to the bar and was stopped and asked for my id. The employee said we need to scan it. Very strange and I asked why, he stated that it was Utah law. He came back about 3-5 minutes later and gave me my id back. Then I had to show it to the bartender again!!! Come on you mormons! Anyway, I had to catch a flight and ordered my usual. Cheese-sticks and wings. Cheese sticks were good and marinara was hot. Chipotle bbq wings were very good. Had a Kona big wave beer and then left. Wasn't a bad experience. I thought the id questions were way over the top. read more

Boy o boy. For a dead restaurant, the food was over cooked and I'm questioning if I should have even trusted eating any of it after reading reviews. Gloomy spot- just shut her down and put it out of its misery. read more

50 minutes + for a burger and fries. Save your time and money and go somewhere else. Clearly corporate or management isn't interested in improving customer service. read more

I wish I could give this place no stars. The way this location is ran I'll be shocked if they're still in business for another 1-2 years. Waited 40 mins to get sat (totally understandable for a table of 10) but then waited 32 mins for me to eventually flag someone down to even get our drinks and order. You think a restaurant this size would want to have us sit and leave as soon as possible. But yet we overstayed, overpaid, overcommitted and it wasn't really worth it for us or the restaurant. I'll be surprised if BWW has a true triangle of profit at this location. I would appreciate it if no one from this restaurant reaches out. I could care less about your free meal you have to offer. After looking at the other reviews I could tell it's a culture issue, not an employee issue of how this location is ran. read more

Worst experience at a restaurant ever! Called ahead to order 16 wings and a side of cheese curds. Got there and waited a full hour to never even get my food! No manager in sight and the crew was giving me the run around. Do not go here read more

Shit service a 2hr wait time no clear communication and lied multiple times about the time. 15 to 20 people ordered after me and got food before me not with you time or money what a waste of food and time and what a shit staff and service they should be ashamed to call themselves food service workers. more like a dumpster fire with HIV then a restaurant read more

What a joke! First off, went by myself on a work trip and they told me 30 minute wait for a table for 1 when they had 26 open tables. They sat me at the exactly 30 minute mark in a dirty booth table with crumbs all over the bench and the menu stuck to the table because the entire table was sticky, even the sides. I just ordered - wish me luck! read more

The service is awful, many tables open and a 45 minute wait. I would recommend going to another state.

Service was great, and the tenders were not heavily breaded. They had almost too many different dipping sauces to choose from. I prefer a sweeter honey mustard sauce than they have. read more

Came here with a large group and super disappointing that this place could not handle the large group. First of all, service was extremely slow. Second, when we asked about ordering we had options to order either on the app or with our server. The thing that was unfortunate is that that was not communicated to our whole table, so a portion of our people got their food early while for the next 30 to 45 minutes, the rest we're waiting for their food. It seemed like everybody was very confused and nothing came out in a timely manner. At any given time there would be four- five people just standing around doing nothing, and the restaurant was not busy so we were all baffled as to why we were getting such poor service and everything was taking so long. Then to talk about the food. It wasn't bad but it wasn't that good. Thanks Buffalo wild wings in West valley first and last visit read more

Buffalo Wild Wings - Employee just standing around and we have to flag them down for help. - Chicken Wings Near Me - West Valley City, Utah

I wish I could go with zero stars. We got there, 1/2 the place empty but a 46 min wait. We went to the bar to get drink while waiting and they said there was a 'wait' for that at an empty bar.... Even the front desk guy said we should go to chilis. Save yourself the time and headache... they don't want customers to spend any money there. read more

Super bummed. Drove an hour home excited because I had BWs to take home for dinner. Who on earth forgets the sauce on a buffalo ranch chicken wrap? I've been here a few times over the last 2 years, when I have trips to west valley and service always seems off, people tell us to use the QR code and then 20 minutes later we get greeted by a server telling us we shouldn't have done that because they provide service. Orders are typically wrong or off. Take out always seems to have an order wrong as well. Everyone seems to care more about me downloading and account and app rather than providing a good time. Not sure what has happened to this chain as a whole; but this one, I keep thinking with time between visits- things will get better. But gotta go eat my dry as a popcorn fart buffalo ranch chicken wrap now... I even gave a 25% tip... read more

Buffalo Wild Wings - Chicken Wings Near Me - West Valley City, Utah

WOW Historically Bad! Went here while in town on business and it was so bad that I got up and left! Came back to town again last week and thought I would see if my first visit was a one off. Unfortunately, the second visit was every bit as bad as the first! I ended up walking out again! These type of restaurant operations are always a reflection of ownership and management! read more

Online order, missing items. Seems to be a consistent problem when from ordering from them. Idk what the deal is. Do you not check the items vs the receipt as you staple up the bag ? read more

Good wings for my grandson's birthday party. I wish they had a mango wing with less habanero. read more

See all

Ordered three different types of sauce and there's only two. Asked for a queso as well and that didn't make it either. Really enjoy my dinner! (Nottttt) read more

I enjoyed the atmosphere of BWW. I was surprised the boneless wings were mostly hard cooked crust on some chicken. I love going to dinner with my family and as long as they're happy then I'm happy. The portion of chicken for the wings could be a little larger, tender and a choice given for crust or lightly coated. I wonder if the wings are pre-made elsewhere . My kiddos had fun, I had fun, their dad had fun. Dinner was a success!!! read more

See all

Did a order for pickup and waited in 10 minutes before someone can out to help me. Looks like they was too busy in the back flirting got home had to throw away 4 wings cause they still had parts of the feather on it. Suck cause I like buffalo and it's the closest one to my house but after this I think I'll just go else where. read more

Food was fine, service from our server Javier was great. What was wrong? They had the music so loud that I couldn't even hear my spouse and son across the table. It might have be fine - but whoever was in the back turned it up even after THREE times being told it was too loud in the dining room. It was almost like there was no management? The servers didn't care, hosts, bartenders. If we hadn't already ordered we would've left. And we were close to just walking, but also wanted to watch the NBA game - which we would've missed the end of. I see this location has terrible reviews. Clearly they don't care. We'll never be back. Maybe to any BWW ever. read more

Staff including management is not properly trained on ID's. My Idaho CDL was rejected from the bar top for saying "not for real ID purposes", which refers to the REAL ID Act law for flights and federal establishments coming in 2025. NOT because it's not a real ID, if they would have scanned it they would know this, but they didn't even attempt a scan after seeing that line. I get where the confusion could come in, but that's what training is for. read more

If I could leave 0 stars, I would ONLY because of our waitress Kayla. It's been the second time we get her as a waitress and I understand it's not her fault as far as the kitchen goes, but it's been twice now that either mine or my husband's food takes a long time to come or the order comes out wrong and she has to take it back. The first time this happened, she didn't even apologize and this second time her sorry was super subtle and didn't offer compensation and was super sassy when I asked what was going on with the delay. I honestly don't think we'll be returning to this location. read more

They were not busy... 15 min wait quoted on the phone.... 55 min later I got my food. One set of wings was hot the other cold. Only my second time going in my life probably be the last read more

The food is what you expect. The atmosphere is what you expect. The service at this one is poor/sucks. Everyone acts like you are an inconvenience from the hosts when you walk in to the wait staff. They were not packed just steady... they try and ignore you too...they don't serve wine either... Pass on this one read more

I ordered through Uber eats. Chicken was not done fries, ICE cold. Order was not right at all. I guess Salt Lake City, UT is not the best place to order chicken wings!!!! read more

What happens when you combine hot wings and cheap, paper-thin cardboard to-go containers, and a 10 minute drive? You get soggy cardboard that breaks at the bottom and wings in the plastic bag holding them making it clear the wings were hot when they were packaged but cold when arrived. (again, 10 minutes...) Nice. Just imagine how much money you will save when nobody wants to eat here any more and you don't need to spend money on these cheapo construction paper containers! Good wings, though. A bit overcooked, but serviceable. I won't be back because I like wings hot, clean, and not covered in soggy cardboard paper in the bottom of a plastic bag. I think you guys don't understand the meaning of "pass the savings onto the customer". It's supposed to be a positive thing. If I'm paying you $1.50 a wing, the LEAST you can do is slap a piece of aluminum foil in the boxes to keep wings warm and keep the sauce/heat from ruining the containers they are sent in. Have a care for your customers. read more

Nearly two hours to get 10 wings and a beer at the bar. The service is nonexistent, they kept telling me to scan the code on the bar top to order/pay etc. the code didn't even work when I wanted to pay. I won't be coming back. read more

I bought the pick 6 for 19.99 and it was the worst you can't even look like in the photo my food was so cold it was also a baby food potions I don't recommend it they don't care about the food they give it to you cold food they don't even ask you if it's okay I told them that my food was cold and she just ignored me read more

Wings were good, service was bad. My table was sticky, so we're the menus, and the place was obnoxiously loud. I was carded once at the door and again after I ordered my drink. When I sat the waitress asked what I wanted to drink with out giving me time to look at the drink menu. The waitress checked on when I had just gotten my food, and another time after I had already finished. I wanted another drink mid meal, but she didn't notice me, and didn't think to check. Wings were fine, but I mean... it's wings. 7/11 has similar quality buffalo wings. I came for the drinks and service. They were also out of the fixing for almost every drink. The only one available was the "top shelf" expensive Long Island. Go figure... read more

To start off we got seated in a very timely matter, 2nd Ruby was quick to take are drink orders. Brought are drinks and gave great advice on what we wanted to eat. Way to go Boss We did order a few two many. read more

Buffalo Wild Wings - Boneless wings - Chicken Wings Near Me - West Valley City, Utah

This place irks me. I came back here because of their bogo traditional wings. I placed an order at 330pm and received a notification that it will be ready by 350pm. 30 mins later, I still don't have my food. They finally reply to my message and tell me that my order isn't in the system. I will never come back here again. This is terrible! read more

See all

I witness a customer waiting for her online order take too long. And when her food was ready the person at the counter flung her food right in front of her so aggressively I would have been upset. read more

Would have tasted amazing if they actually paid attention to their orders and Don't leave out your drink, and forgot to give you sauce for the wings. Waste of money. Do yourself a favor and go to literally any other wing place, this place will just take your money and give you a half-ass order. read more

What a great place to chill and watch the games! They prob have about 50 TV's lol. The Staff are always nice and friendly. You could go sit down at a table or the bar area. I usually get the traditional wings with dessert heat dry rub. You can also order sauces in the side. I'm not a huge fan of having my wings smothered in sauce. I feel that they put way to much sauce and it's over powering. Dry rub and dipping is the way to go. read more

See all

Service usually always sucks. There hasn't been one instance where I had good service. They are usually busy and packed on weekends but I mean if you don't come around to refill my cup or ask how I'm doing at least once, that's terrible. I could need things. & The way they serve the wings all on one tray just scattered there. Presentation is everything and I don't want to eat my food like that. It was better off in those little individual things. This way looks way unappetizing. Flavor wise, they have such good flavors, it's a shame it's unenjoyable due to the environment. Good place to watch sports and ufc though. That's a bonus. read more

Buffalo Wild Wings - Chicken Wings Near Me - West Valley City, Utah

See all

Their online ordering was down so we sat with no drinks or anyone even looking at us for close to 45 minutes. even after we ordered drinks, they still took 15 minutes. it was not busy in there while we were there, they all just kept talking in the back. our server wouldn't come back to our table when all we wanted was our check so i asked another server and then we still waited almost 10 minutes for her to finish up and all she was doing was singing along to the music. the mozz sticks were honestly the only good thing we ate tonight. our wings were cold when we got them. read more

We just wanted to come in for a few wings and a beer and the logistics were horrible. Poor organization. We left.