i've come here a couple times after school to get pickup. Almost everytime i've came, there was never any person at the front and no bell to ring to let someone know i'm there, so i'm usually waiting forever until someone notices i'm there. I got pickup today and it took forever for someone to come up. The person who was cleaning had to come and give me my food and it was prepaid so all she had to do was hand me it, but it's kind of ridiculous that the person cleaning had to be the one to do it instead of someone who's actually suppose to be up front. I usually like their food because I like buffalo wild wings but I got honey bbq wings and it came with barely any sauce. Luckily i'm fine with not a lot of sauce and i'm not someone who will go inside and complain but my wings and a side was $20 so I'm kind of disappointed for how expensive it is. I would say I don't really recommend pickup because it's a 50/50 shot that the service will be good. Overall I would say it wasn't a huge inconvenience for me but still a little disappointing for the price. read more

Buffalo Wild Wings - honey bbq Boneless Wings - Chicken Wings Near Me - Wilmington, Ohio

Zero stars? Is that an option?? Not allowed to sit for 15-20 minutes or more. Rude (capital R) staff at the door. Seriously considering taking this forever off my list. read more

Buffalo Wild Wings - Chicken Wings Near Me - Wilmington, Ohio

Went to pick up food and they said our food wasn't ready. Waited over 30 minutes when it said our food would be ready in 15 minutes. All of the employees were constantly giving the side eye and being very dismissive. A person in our group got racially profiled. And after all of this they forgot to give lemonade. read more

Love the restaurant, manager very friendly and professional, really liked her. My mistake was ordering food through Door Dash. Dasher Matthew (he has done this twice before) ate some of my food. I need to be more cognizant of making sure the bags are sealed. Why this person still delivers for Door Dash is beyond me. If you order Door Dash and you see the name Matthew (small town), please contact Door Dash immediately and request a different delivery driver. read more

So the server acted like they were out of boneless wings and then they did. It took them over an hour for our food. We got the unlimited appetizers. Brought the first 2 and never brought anymore after I asked ! Took them an hour and a half to get my grandma a dish of icecream..the food came out cold. The woman said I was going to get B1 G1 free wings. She told me to order 10 and I would get 10 to take home. They ran out of boneless wings and I never did get my 10. She did take the icecream and the appetizer off the bill. This was a very disappointing experience. The other people in my group of 11 were not happy either. The ONLY reason I left a 25$ tip was because the bill was over $100 and I did not think it was entirely the servers fault of everything that occured and or went wrong read more

Waited 1 hour for a burnt cheese steak and cold potatoes wedges. Waitress were terrible had to ask 4 different waitresses just for a pack of mustard. read more

I had the BEST SERVICE I have had in a long time from the bartender Zo. He was very attentive and speedy, funny and nice! The food came out great too. The general manager was not as personal and impressive but he seemed busy with scheduling tasks. I ordered tons of drinks and food and 0 complaints about quality or wait time. read more

They have changed the prices of the food in their computer system, but not updated their menu. When I called them out, they refused to refund the difference. Double check your prices and complain until they fix it read more

I don't exactly know why it's a 2 star, we went with a party of 6 I got the buffalo ranch chicken sandwich it was good for a BW3 one of the party members got a chicken sandwich with no mayo the chicken was shaped to where the bun looked like it was levitating. Service was good friendly and understanding overall it was a nice experience. read more

Not only did I not get all my wings that I ordered (my husband had to ask them to get the remainder cause this happened before) but half of them were practically raw! So of course I didn't eat them and ate the ones I could eat. Should've never done that because I got food poisoning from it. NEVER AGAIN AM I EATING AT THIS LOCATION!! read more

Friday night! Balls to the wall! I arrived and there was a wait for dining room seating. I decided to sit at the bar. The bartender acknowledged us immediately. Menus and drinks super fast. The menu has wings, burgers, salads and bar food. We decided to order 3 items and share. Don't laugh but the mini corn dogs. Delicious. The sauce that is served with them. So good!! The mini tacos with grilled chicken is delicious. Three come on the platter. Perfect for a meal. So yummy. The pico de gallo is perfect. Last the traditional wings with Asian Sauce on the side. The Pepsi glass has never been empty. Brandie and Morgan have taken very good care of us. It appears there are 2 bartenders and I see team work!!! There is so many televisions!! Seriously, I can't count them all. The mens restroom was clean!! Music is playing at a nice level. Parking? Well there is plenty!! My first visit is 5 stars!! read more

Buffalo Wild Wings - Sign behind the bar. - Chicken Wings Near Me - Wilmington, Ohio

Band was not that good for e jeep thing and bathroom screens are dirty food is cold but the workers were nice so that's a pro but don't come here read more

In town on a business trip all week and due to road construction in town didn't travel around to see what else was available for dining. Ordered from BWW on Tuesday night. Ordered the BOGO original wings carryout. Didn't bother to check the order (my fault) until I was back at the hotel. Order was totally wrong, but decided to eat it anyway because it was late. Wings were tough and overcooked. Decided to give them another try on Thursday night. Ordered the BOGO boneless wings carryout. Had my order to be picked up at 7pm, but because the place was totally jammed, order was not ready until 7:45. Wings were mediocre at best and fries were ice cold. I would have been better off buying a bottle of the Asian Zing sauce and driving down the street to Arby's and buying their chicken nuggets and fries. Do yourself a favor and spend your money someplace else... read more

4-29-23 Was disappointed sauce can't be put onto chicken in the kitchen. On the Menu it says naked or with sauce. Waitress was new and took my order and when it came out I said oh I wanted sauce added onto chicken tenders and she said manager says we can't do that anymore that it makes the fryers mess up. It's on the menus and commercials and pictures you can have sauce applied but not at this Wilmington Ohio location. Also we were eating without drinks because she was waiting for cups to be cleaned. French Fries were cold. Appetizers were good. Was a bad night to go out to eat. We have marked it off our list of restaurants. The problems were out of waitress hands and we felt bad for her so we still gave her a nice tip. $75.00 plus tip for 2 people. Don't mind to pay if food is good. read more

06/09/23 Food cold, brought out requested food, then up charged on everything, bad enough foods already over priced, but then to charge me for 2 bird dog meals because I ordered one of each kind of bird dog? sad. I'll never go back. didn't even have this app downloaded. had to download and create an account just for this review. that's how lame. read more

This place is always so busy! Wilmington clearly needs more wings and beer places. Great for a big group. Parking is HORRIBLE.

Sat with a large group. I ordered a local IPA. For dinner I had the Jamaican Jerk chicken wings and the lemon pepper dry chicken wings. Both were very good. Best of all was our waitress. She was awesome, handled our large group with expertise! read more

Don't come here if you're not okay with waiting 45 minutes for your food! The server was very sweet but..... the food sucked quality and flavor! I guess those who drink alcohol beverages won't mind because they can't taste! read more

This is a great place to go during the week. They have awesome $2 mixed drink specials during the week, like margarita's and daiquiri's. And they've always got the corn hole boards set up outside on the patio. The place is crazy busy for the UFC fights. And sometimes the wait staff can be a bit over burdened when its busy, but it's pretty normal, not stellar not horrible. But its a great place to hang out with your friends or your family and catch a game :) read more

Buffalo Wild Wings - the front of the building - Chicken Wings Near Me - Wilmington, Ohio

Good food. Service was really slow. 20 minutes after seating, a server asked if have been helped?! The manager waited on me after that. Odd night...! read more

In not exactly how we expected the fried pickles they could've been fried a little longer. Services was better and faster then last time.

The food was great. My problem is I order happy hour drinks .I had 2 long Island ice teas . Well when I went to pay my bill. I noticed that they wasn't happy hour prices. So I questioned it at the resister. They the told me only the blue long island ice tea was a happy hour drinks. I think I should of been told that when I order it. Asked to talk to a manager. They said they wasn't around right now. I then tip the waitress a $1.00 and told them I probably won't be back. So was it worth losing a customer over? All they had to do is fix the difference in the price. read more

Last time I was there, it took forever to get food and it was not crowded at all. Food was mediocre at best. People were lackluster. Never going back read more

Great place to drink beer and watch sports. Also playing trivia is fun. 5.00 pitcher's of beer. Fantastic service from the waitresses. read more

One of the best place to eat in town, people are nice and the cashier name Madison is friendly and professional, best burger

Coworkers and I went for lunch. The strawberry lemonade was quite refreshing. The baked renders always hit the spot. Our server seemed a little distracted although there wasn't that many people present. read more

Buffalo Wild Wings - Amazing strawberry lemonade! - Chicken Wings Near Me - Wilmington, Ohio

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So many time I have went and the order was wrong. Like pick up orders. I think may be about two times they have got the order right for pickup. They put blue cheese on the salad that I did not want blue cheese that has happened more then once. One good thing is that the staff is very friendly and the restrooms are very clean all the time. read more

My personal opinion is that the franchise should remove "wings" from their name if the Wilmington restaurant is indicative of the food chain-wide. I have eaten there on several occasions because it's close and alot of friends like their burgers (which you can only get well-done. Ugh!). The wings are the absolute worst I have EVER eaten. There is mo breading on them, and the meat is sparse @ best. I talked to the manager about it and he said he knows they aren't any good. He said they had switched suppliers! SERIOUSLY?!!! You KNOW they are awful and you still serve them? Not to me anymore, you won't! My advice........Don't waste your hard earned money on this place. read more

We placed a fairly simple order for our ER staff. When we got our order, the sampler came with traditional wings. I called to ask for boneless and was told I had to specify I wanted boneless, even though requesting traditional isn't even an option on the door dash site! I was told they would check with management and get back to me, and the same person called me back and told me that I would have to e-mail or call door dash for a refund...since when does a company that did not prepare the food become responsible for making sure the order is correct? SMH...very disappointed! B-Dubs was always my favorite. read more

Buffalo Wild Wings - Explanation of menu item - Chicken Wings Near Me - Wilmington, Ohio

We hadn't been to BW3 in quite a while because of the poor food and high prices. We went last night and thing haven't changed. High prices for beer and food served cold. They did redo the food order which took another 15 minuets. Still the last place I would good to eat read more

Came in with a table of 8 on a slow Sunday night. Waiter seemed to be high. Took him 25 minutes to even take our food orders... Walked away before everyone could give their app orders, and brought our kids their drinks five minutes after everyone else, and they were in full sized glasses to boot. I have two little kids, what was he thinking? In the time we were there nobody ever got their apps, and he had just delivered the alcohol and started taking orders. We decided to leave because fuck it, not investing another hour or so in a shitty experience with miserable children. Told the manager about it and he said he didn't believe us because he is usually a really good server. Whatever. Eat at your own peril. read more

We have been having an early dinner here the last several Friday nights in the dining room and it has been delicious. The side salads are so good and we love the traditional wings with chipotle bbq dry rub, allowing us to stay on Keto. The last three weeks our service has been exceptionally good and the food very consistent. read more

Terrible prices for average food. The pricing was double what local restaurants are charging. 3hr wait as well. Never coming back.

Worst Buffalo Wild Wings I've ever been to. The food is never very good, if you want a refill you might as well get it yourself. Staff is very rude, I've had better service at Dicks Last Resort. read more

Staff were very friendly and helpful. Brought me a cold cup of water while I waited outside on a hot day for my order.

The friendly servers are the only good thing abiyt this place. The food is horrible and the drinks aren't that great either. I understand it's a sports bar, but everyone is always wild and is so loud, every single time I've been there. Do not recommend. read more

Manager focus. We had an issue in which our food came out about an hour after order. When it came out, 4 out of 7 dishes were cold. Colder than room temperature. It was obvious that the cold dishes were left to complete the table when the other orders finished. However, food quality should never be sacrificed to accommodate eating at the same time. When we told Sierra, our server, about the issue she apologized and offered to have the chicken remade. We unfortunately were on a 5 hour drive and had still 3 more hours to drive at 9pm. She said she would get the manager. She then came back about 15 minutes later saying "my manager said he could have the chicken remade. But that is all he could do." We asked her why he didn't come speak with us and she indicated that he was busy and asked for her to relay the message. She did everything she could to resolve the issue but this was not her fault. We asked her to send the manager "Robert T". Robert came to the table hostile, barked, what's the problem? And we again explained that the food was cold. He said he could remake it and we again explained this would not work. He began over speaking us and raising his voice, finally offering a discount and taking blame for the poor food quality. He said that they got busy with over 30 web orders and that was the reason that the dine in customers had to suffer. Buffalo Wild Wings needs to better prioritize online vs in house orders. A customer waiting inside should not suffer because of online orders. I expect that the General Manager would know better than to come to a guests table hostile and know better than to have his server act as his messenger. If he doesn't know how to speak to displeased guests, he should not be the manager. read more

I'm from out of town but the bartender was great. Brandie did a great job. Very courteous and helpful. Always made sure I was good. This is probably the only larger establishment for beer and sports in in the area. Street tacos hit the spot. read more

This is the 3rd time I have ordered from here in the last year and not one order has been correct. I have to pick a star, so 1 is it. Something always gets left out - and my orders are NOT difficult. I have worked in retail and restaurant and have some understanding with customer service challenges but this time is the final straw at Wilmington Buffalo Wild Wings. I digress - I worked at a Buffalo Wild Wings back in the day when it was BW3s. I took a lot of pride for getting orders meticulously correct. At that time, we did not have servers - I took orders at the counter and the customers picked them up when their name was called. The very few times that they were not satisfied (usually their fault), my manager fixed it right away. We especially checked pick-up orders because we did not want them to get to their destination without all of their items. What has changed??? The person at the counter checked my order - I did not feel compelled to check it when I got to my vehicle but I should have. I got home, which is about a 30 min drive, and so many items were missing! We ate what was there, then I called the location. The person asked me if I wanted to come back and get the missing items. I explained again, "No, we have already eaten and we live 30 mins away." Then she asked me what I was looking for. I said "Either compensation for items I did not receive or credits for next time." She said she would have someone call me back. They have not. On top of that, there was an unknown charge to upgrade my child's side from fries to cheese curds ($3 - not expressed on menu or by server), the person just asked whether my child wanted fries, cheese curds or applesauce. Extremely disappointing!!! read more

We order carry out from this location from time to time, but I'm beginning to rethink my strategy. The wings are often overcooked, and the sauce tossing is inconsistent at best. Some wings are dripping, while others are left completely uncovered. The chicken quesadilla is now seasoned with some BBQ flavored dry rub, which meshes so poorly with a traditional Mexican dish, it's almost inedible. Buffalo Wild Wings is not only no longer the king of the wing world (thanks to Buffalo Wings & Rings), this particular location seems to be an absolute disaster. Avoid at all cost, and if you really have to eat wings in Wilmington, order from Damon's or Donatos, as both are significantly better. read more