I've been through my ups and downs with pest control companies but am thoroughly impressed by Truly…read moreNolan! Always excellent service from corporate, to our local office, to the estimators and technicians. For one price they go through your house and map out any pest problems or potential problems then the technician comes to "fumigate." It's truly mind blowing that there are multiple tools and substances used to get rid of pests. I was amazed to see the different ways they went about the house spreading their clean & green substances (yes, safe for pets and us!!) They gave me a summary of pests I didn't even know I had! And spent their time showing me potential problems and solutions. I really appreciated their communication skills. Recently, after rescheduling many times, I forgot about an appointment. This is a big issue for us because we have LARGE mastiff dogs. We always have to get someone to pick them up or take them to get groomed according to when pest control is coming. Our technician was so understanding and took the time to call even after we didn't answer the doorbell (no one was home.) He told us he didn't mind the dogs and had some of his own. I was blown away he would still perform the service for us!! My husband got there just in time to let him in the house. I am SO thankful I found this company. I have peace knowing it was money well spent.

Value is reasonable yet the quality of service not so much. had the initial and one add service…read more had questions, took weeks and up to five different times calling to get some type of communication. felt like I was getting the runaround, not feeling like a valuable customer. called to cancel my service and was informed that there would be a cancellation fee. was also informed that if the tech tell you a certain time, but they get busy on another service, they have up to two hours to get to me. (totally understandable) yet a text or call stating this would have been nice. then when the tech gets to my home and I say the appointment was for 2:30pm and he replies with no it was for 3:00pm and it's 4:30pm when they showed up. feeling some type of way about being lied to. not feeling the great customer service that I read about. not valued at all. and now because I am not happy with the service, they want me to pay for how they have made me feel like my business wasn't valued to them. I would gladly pay the $130.00 to be done with this company. Now I have to wait for a manager to review and call me back. shaking my head, wish I was told about this cancellation fee before I signed up. what a disappointment

Great service, friendly responsive staff and fair prices…read morePlus i never see any bugz or critters at my house

A.Z. Is always on time. He's extremely thorough and professional. He's been my pest control…read moreexpert for over 20 years and I've never had a single complaint about him. He's trustworthy and knowledgeable. You can't go wrong with A.Z. Pest Control.

Thank you Pest Pro for the service ! John was extremely knowledgeable and professional. He only…read morerecommended what I actually needed to fix my problem and gave me useful tips to avoid future issues.

I want to go see my parents in El Paso from California I noticed they had a lot of bugs. I called…read morearound and Pest Pro gave me the best quote and they came out the same day! I set up a monthly visit with them to make sure the house is bug free! Thank you John for coming out I hope your business takes off! Great customer service and very knowledgeable.

Okay so we have recently had a huge problem with ticks. Our neighbors across the street started the…read morewhole thing. We called on Hirby Pest Control, you want to know why, and they are the best in town. You can call on any other pest control company and never receive the service, which only they can provide. Their service men are very customer service oriented, their appearance is very professional, and the quality of their product, AMAZING. Their services range from bugs, pigeons, bats, fleas, ticks, bed bugs, lawns, trees and much more. I had the opportunity to chat with one of their service men and they have been around since1974. Their presence in El Paso is strong and I have taken it upon myself to ask about the name, apparently the owner is Eddie Beard, they apparently had a baseball team for kids back in the day. I will never use anyone else ever again. Thanks HIRBY!!!

I've been with Hirby for three years and always enjoyed speaking with their phone reps; the tech…read morewas friendly as well. Recently I've had a horrible issue with them that I wish had been resolved in a more polite manner. I scheduled for Hirby to come and spray for ticks, which happened. I had to reschedule the follow up to a later date due to us being out of town on business. When I came home, there were still ticks crawling around not only outside but inside as well. This made me upset because I am paying $150 and there are still ticks? The man, Victor, came for the follow-up and I showed him that there were still ticks. He explained that after this service there would no longer be any more. Soon after the service, I found more ticks. I quickly called the company but as another person noted, my phone calls seemed to be getting "dodged" for days! When I finally got a hold of them Rose insisted that it was my fault because I had rescheduled and the follow up needed to be within a certain amount of days. I am not arguing with that, but how in the world is a customer to know this? I was not told this and would have arranged for someone to be at the house for the second spray had I been told. Why would I pay $150 and set myself up for failure? I asked if they could please return to spray again because there's really no reason that spray shouldn't kill the ticks. She said she'd send him the next day, Saturday, and spoke to me with attitude. Victor, always very friendly, came the next day and told me he would continue coming for free until the ticks were gone (which I have recorded on one of my home cameras.) Lo and behold on the following Saturday I have a charge on my credit card for $46 from Hirby. I called all day and my phone calls were "dodged" yet again. Finally Rose picked up and then said she would call me back in ten minutes, which never happened. I called again today, Monday, and Rose told me she was asking Victor why he charged me. Then she told me it was because I had rescheduled the follow up and since it was my fault they charged me again. I told her that we had already spoke of this and the fact that I was not told when the follow up needed to be and that when she set up for him to come she never mentioned I would be charged nor did Victor while he was with me. She repeatedly told me why it was my fault (yet again.) I explained to her that me getting charged on my card without my knowledge is illegal. She then said she could only give me credit for my next visit. I told her I do not want credit because I will no longer be doing business with this company and I would like the money back on my card. She said oh okay and then told me for my information that I should oblige to what I'm told with whatever other company I go to. This rude comment along with her attitude gave me peace in the decision to find another business. I told her yes ma'am, thank you. And that was that!

We had a wasp nest under our pergola. They were prompt, professional, quickly addressed the…read moreproblem. very good service. Would definitely recommend.

professional and prompt and courteous Thorough and great explanations. I needed some prompt…read morefeedback and I recommend Apex

El Valle Pest Control has been our go-to for pest control services in El Paso for a long time…read more Their team is always professional, and their pest control treatments keep our home bug-free even during the summer. When we needed a termite inspection they sent out a licensed termite inspector the same week. We've used other pest control companies but none match the level of service and results we've seen with El Valle. Thank you!

got a quick response. quote was decent, but ultimately a bit higher than my current provider and…read moreless frequent treatments for approx the same cost. I have decided to keep shopping.

I called Mr. Brant and asked if he could come same day and he was more than accommodating. Did an…read moreoutstanding and thorough job. I highly recommend.

Brant uses the good stuff! He knows his job very well, is punctual and his pest control services…read moreare worth every dime.

"One" only because Yelp won't let you leave a review without ONE. STEER CLEAR of Robert and this…read morejoke of a business. He will gladly come in and make you sign a "service agreement" for scheduled services and then if you need to reschedule he says he's canceling the "service agreement" for refusal of services. Knowing our home is an Airbnb business I can't be sure which days the home will be ready for service and he gave no grace. Just said "sorry..but by refusing service when due makes it null and void." And be sure to tell him to wear a mask if you do call him over for quote as he'll COUGH his way through it. Absolutely disgusting. ZERO STARS. Unreliable. Untrustworthy.

Had this company come out and service my home. I was able to get a quick appointment which was…read moregreat. Prices and services were clearly communicated and demonstrated when he arrived at the home. The price was also very reasonable. Prompt and quick service was also greatly appreciated. Will definitely use again.