We have been clients of Dale for the last 15 years. He is simply an expert and an honest repair…read moreshop. Recommend to all. If you don't want to take our word for it, go read Peter Egan's comments in a recent CYCLE WORLD column.

Jim Barron's many years of experience with European motorcycles is unmatched in Chicagoland. His…read moreknowledge of BMW, Moto Guzzi and Ducati motorcycles enables him to analyze any issue accurately and provide a realistic estimate of what it will cost to resolve it. In 20 years of servicing my bikes he has never had to address the same problem twice, something I can't say for other bike shops. That said, he runs a one-man operation, along with his daughter Kacy, and is not hurting for business. So, you'll need to be nice if you want him to work on your bike.

Finally, a guy that knows his bikes. I live in Chicago and haven't found a place thats worth it…read morehere. I'm a die hard DYI'er, but I like to know a good mechanic because I like to screw things up whenever I can. Jim runs this place with his daughter. My first time there was this weekend, but many of my friends take their bikes here. The PO of my bike had it completely rebuilt by Jim. I had a fork issue suddenly happen. I was in the area, so I took a ride to this place. I called Jim before hand. He was kind enough to lend my an 1.5 hours of his time. He fixed the problem and gave me a load of information only someone that knows his craft could know. If you have any type of BMW, Ducti, Moto Guzzi (this is alli saw in his shop) or any motorcycle that needs work, give him a call.

I have been a loyal Jim Pott's customer for over 15 years. The service department is terrible. They…read morehad the best mechanics years ago. Try to call the service department, not possible. They want you to email them......no response. Once I emailed service and copied Jim Potts himself. I did get an answer. Not being able to call and not answering emails is not a good way to do business. I would suggest going to Nielsen.

Jim will shake your hand take your cash and tell you they will take care of you. After that I feel…read moresorry for you. He still has almost $100 work of merchandise I never ordered but was added to a large order of merchandise I purchased for the new 20k skidoo I purchased from him. For almost 2 years and over 25 emails and calls ( relocated from area ) to continually ask about the product and the refund. We'll Potts his son Matt and some women who shouldn't be in customer service named Amy still have my merchandise and Refund. They continually hang up on me know. It's interesting as I haven't even raised my voice or became nasty like they have. All I want is my money back and an apology for being spoken to like I had been especially by Matt. I have no idea what go's on there but it is not good. I have been told they will sort it out and get back to me. 3 different times by 3 different people I was told my refund was in process of being returned by 3 different employees. They still have both! Matt gladly threw a one time employee who had passed under the bus. After 35 minutes on phone he agreed to send me check for my return of items I never ordered and they have had both for years. Nothing??? After 3 more calls and several more emails. Amy tells me Matt sent my return via PayPal. I let them know I don't even have PayPal? Amy then hung up on me. If you don't want a dealerships where-you have to come here to warn people then stay clear of this business or you won't have a POTT left to Pisss in.

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

I used services to tow my bike Breakout it was taken care and handled safely and on time given by…read moretransporter

I've used them twice and both times the service was exceptional and the pricing very reasonable…read more Five star service, I highly recommend.

We just picked up a new Sea-Doo from Jim Potts Motor Group. We couldn't be more pleased with the…read moreentire process. From the beginning to the end, they've been helpful, patient and responsive. When we were shopping in the beginning, JPMG was straightforward with pricing, and there was none of the typical salesperson nonsense. We were getting the runaround at other dealers, so we really appreciated the way JPMG approached the sale. The financing process was easy, and everyone was super communicative the entire time. When we went to pick up the machine today, Mr. Potts patiently walked us through every aspect of its operation; we could tell he really cared that we have a good experience with our new toy. I highly recommend JPMG!

AWESOME EXPERIENCE !!!!! If you want a place to take care of…read moreyour every need go to Jim Potts motor sports. We went to lake villa to purchase a wave runner & It WAS NOT a good experience. They had us wait 45 days for a wave runner & they still didn't delivery it. We decided to go to Jim Potts motor sports to see what they had. We were pleasantly surprised they had the wave runner we wanted on the floor & picked it up the next day. Their costumer service, quality of equipment & knowledge of products was top notch. They answered every question we had , went above & beyond to make our purchase fun. We highly recommend you checking them out for your next Motorsport purchase.

Took my Swift Bar Chopper Mototcycle to Custom Services for a "no start" condition. I made mistake…read moreof not asking for an estimate - shame on me! Picked it up today to the tune of $1477!!!! It starts and runs but neutral light and oil pressure light don't work. Couldn't argue over price - their "Security Guard" is one big black dude! I wouldn't recommend these guys to air up my tire in the future. Patronize this establishment at your own risk!

Poor quality craftsmanship on their custom built motorcycles. I don't think they know how to put a…read morecustom motorcycle together. They don't backup the work on their custom built motorcycles. I would not buy anything from this company.

This is the only shop I trust to work on my vehicles. Needed head gaskets replaced in my Silverado,…read moresince heads were off I decided to have them do a cam and lifter swap to get rid of DOD. Went with a BTR cam. Best decision ever! Great work at this shop, couldn't be happier!

Had doubts at first due to the lengthy time after repairs to pass the emissions. However, vehicle…read morefinally passed as promised. Extremely effective staff. Processed my warranty information and was supportive with my concerns and questions.

Stopped by and they fixed the gear sticking problem for $20 in 20 min! Very easy to work with them.read more

Went here 05/26 later in the day to get a loose break fixed and a clicking in my chain. Paid $35…read moreand less than 2 miles later my break completely went out on a downhill where I almost crashed. I'm not sure what they did to my bike but it was worse off. Better to go to another shop.