I'm amazed how attentive the staff is at the shop. We came in to buy helmets. Vince was super…read morehelpful and kind. They also offer free Cardo install on your helmet if you purchase a setup. It's such a great vibe and everyone is so welcoming. You can tell people are out to have good vibes. I also bought riding shoes. It's nice to try things on instead of just online options. Thanks for being such a great experience

I bumped into this place after visiting many motorcycle shops, stores, etc…read more.. The owner and crew are just amazing! They help me understand better about motorcycles, The got me into track day which helped me improved my riding experience. I was able to try on suits, gloves, boots, etc... I got all my riding gear at the shop! This is the one stop store! From oil change to getting all your gears. They have Bike night every other Thursday 7pm-9pm They have lots of bikes to choose. I recently got my first ever cardo freecom, which allows me to talk to my partner on the road, it isn't boring anymore! I've been knowing them for over 3 years now and they are just great! P.s they have cool dogs, my kids loves just to swing by and check them out! You can also buy sweaters, shirts, etc with the Dogs on it!

Great experience today at Windy City HD! New front tire, battery, and front brake pads for $850!…read more Buying the Michelin Commander III from the dealer for about the same price as getting it online meant they mounted and balanced it for only $50! My battery was over four years old and was taking longer to recover to a full charge on the tender even after riding. My front brake pads only had a sliver of pad left and no damage to my rotors! Parts and Service were awesome and it feels like Windy City is hitting it out of the Ballpark! I just waited for my bike and was only delayed by a downpour that I just waited out and got home dry.

DO NOT BUY A BIKE FROM WINDY CITY! Let me start by saying I…read moreworked for Harley for 3 years a while ago and I loved the company and location, also I have been buying and riding Harley for two decades. After this experience I will never buy another Harley again! Process was going fine, my salesman Aaron i think is his name was knowledgeable and easy to talk to. Sales manager Shavon was a good dude, high energy and a fast talker but had respect. Clothing gals were fine, not much time spent there. Parts counter were cool dude, not pushy and had plenty of knowledge of product, service again didn't spend much time there but they were nice and honest about time frames for bike related issues and definitely knew what they were talking about. Went to finance and I think the guys name was Jermey or Jordan I cant remember at this point. He sold me on an extended warranty that i was unsure about, but pulled the trigger on. He did inform me that i could remove it whenever I wanted if it wasn't going to be used. This ended up raising my monthly by about $85....After a few days I went back to pick up my bike because i had some pipes and highway pegs put on it, now mind you it was never in my possession and never was taken off the lot. I decided i didn't want the warranty because i wouldn't use it at any point, the finance guy did his best to sell me on it but i told him to just chill out and take it off my mind had been made. I asked what my monthly would come back down to and he said that my monthly would stay the same. This makes no sense to me at all, and he could't explain it properly to me either, eventually he just said "well i'm sorry man but this isn't a conversation i thought i would be having two and a half weeks later" Mind you it had only been six days since I purchased the bike. SO he got his GM involved and this guy is a real peace of work. He definitely only cares about his bottom line and not the customer. After back and forth about the monthly he finally said "I'm sorry but this isn't information that we just give out, and you should have asked about it before you signed" I told him to scrap the whole deal and I will take my business elsewhere. He then proceeded to offer me $9000 less than what the bike was worth because it was used! Again, never driven off the lot, never test road, nothing! He just strong armed me and knew I wouldn't do something crazy like that. Gm Rene is his name, look out for this guy he does not care about anything you have to say in any stretch of the imagination. I can't believe the owner JERRY CARRILLO even hired this guy. I mentioned that I was going to speak to my lawyer because I feel im being taken advantage of and he became verbally hostile instantly. DO NOT BUY A BIKE FROM HERE FINANCE WILL TAKE ADVANTAGE OF YOU!

I think I have the "Unicorn" of the motorcycle service technician craftsmen!…read more They are well worth the wait, have put far much more time into my bike then I was charged for. The picture history of my repairs showed that. No more big box quickie lube for me! Focused on honesty, safety, reliability and costs. In that order. Pretty cool eh? I have yet to hear of anyone having to go back for anything missed or forgotten. I've been inconvenienced by the "chain store" more times then...ugg. I'd rather ride. They have serviced my TC, and the ones the big box store goes "Huh, what's that?" to as my EVO and Shovel. Friend brings Pan there. Hard to get in to but once in, you are a Black Sheep too!

I have been bringing my '80 FXE to Black Sheep for a few years now and Bobo always does a great…read morejob. He is very meticulous and even takes photos of the work in progress so that he can walk you through the repair. Prices are fair and he gets things in quickly on orders. It can be hard to get in during certain parts of the season. When it comes to older Harleys, he is the best I have found up north. Give him a try. You won't be disappointed.

Schroeders Performance is a great bike shop. The staff is outstanding. They have worked on several…read moreproblems for me and now my Fatboy runs like a top. They are knowledgeable, they listen to the customer, the prices are well within the normal for a bike shop. The shop is clean and well maintained. I would never hesitate to bring my bike there for any problem. I know it will be in good hands.

They Didn't fix what I payed for, popped my tire. Rude to me took advantage of kid who payed top…read moredollar trying to support local business.

I've been coming to this place since my brother, Dirk Christopher Hostetler (Host, near the end)…read morepassed way on October 19th, 2008 and willed me his R1200c. They are amazing and you'd never know that this is the most active BMW dealership in the state. The service department has consistently given me precise diagnostic work, clear estimates, and meticulous documentation of all maintenance, from valve adjustments and final drive service to complex electrical troubleshooting and software updates including when I messed my electrical system up bad by installing an LED nightlight system on it. Their technicians treat older oilheads and newer water-cooled models with equal competence, use OEM parts unless I request alternatives, and always torque to spec and log service intervals so my maintenance history is complete and easy to reference. I sold that 1200 with all its maintenance paperwork and bought an R18. Turnaround times are accurate, communication is proactive (calls, texts, and photos when needed), and they're transparent about what is urgent versus what can wait, which makes long-term ownership planning honest and straightforward. The parts guy and his counter is efficient, knows microfiche and part supersessions cold, and can usually get obscure components within a couple of days. Overall, the operation feels like a high-volume shop in terms of capability and inventory, but with the attention to detail and personal familiarity of a small, specialist BMW-only garage. Do NOT ignore the huge selection of used bikes of EVERY MAKE that they've serviced and, many times, have rebuilt. Their inventory is ENORMOUS and their prices are below market (I am constantly amazed at their below market deals).

I'm unfortunately updating my previous positive review after a disappointing experience regarding…read morethe 600-mile service on my 2025 BMW S1000RR. To be clear, the service itself was completed professionally and I paid the $420 bill without issue. My frustration is not about paying for maintenance -- it's about feeling misled throughout the process and disappointed by the lack of customer care. When I purchased the bike brand new, I was told the first 600-mile service was included. Because of the Midwest riding season and winter storage, I didn't hit the mileage until later. During visits in January and March, I specifically asked if I could bring the bike in early for service since I was still under the mileage requirement at the time. I was told no and that the bike needed to be at least around 550 miles before the service could be performed. Now, after completing and paying for the service, I was informed that as of January 2026 the bike actually could have been brought in as early as 350 miles. That was extremely frustrating to hear because it directly contradicted what I had been told previously when I made efforts to schedule the service earlier. Had I been given accurate and consistent information from the beginning, this entire situation could have been avoided. What also disappointed me was that the 6-month limitation was never strongly emphasized during purchase or during my follow-up visits. Most dealerships that value long-term relationships would at least provide a courtesy reminder or better guidance regarding an important warranty/service deadline, especially for customers who actively service and purchase through them regularly. Unfortunately, that was not the case here. I completely understand dealerships have policies and need to run a business, but consistency and customer communication matter. I've purchased and serviced 3 BMW motorcycles through them, regularly bought riding gear there, tipped staff generously, and even referred multiple customers who ended up purchasing bikes from them. I genuinely believed I was building a long-term relationship with this dealership. In fact, I was seriously considering purchasing a new M1000R from them as my next bike, but after this experience, I've decided I'll be taking my business elsewhere. This review is not directed at any one employee personally, but rather the overall handling of the situation and lack of customer goodwill. Very disappointing experience from a dealership I previously spoke highly of.

Do not recommend taking your dirt bike/parts there I took my forks there told me he fixed them they…read morestill leaked said he did a rebuild on the fork didn't do that took it there again same problem.Took it apart myself all the seals where damaged along with the snap ring so I decided to do it myself the right way not half assed like they did..... . sorry not sorry

Can't say enough good things about Big Kid Powersports. Mike (co-owner) is a great guy…read more Can't beat the prices on some of his Jeep aftermarket parts! Especially LED lights! Thanks! I'll be back for electrical wiring on my Jeep soon!

5 Stars - Outstanding Service from Isabel at DPS Motorsports!…read more I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish!

Really off vibes if you are a woman. Took my bike in for an oil change and safety check (chain,…read morefluids, brakes, etc) Didnt say hello and just stared at me as I came in and approached the desk. Really odd. Got the bike back after a $200+ oil change and safety inspection, and the broken clutch lever was not even noticed, makes me wonder what else was missed. The bike was dirty when I dropped it off, still dirty when I got it back. Dirty isn't the problem, but the dirt lets me know what was and was not touched. Really wondering if anything was actually checked. And again, being stared at silently like I had tree heads when standing at the service desk was really off-putting. Went back recently and the staff were different guys (the service department has since been moved to the other side of the building). They were more normal and friendly, but I cant get over the weird experience last season and still wonder what was missed that last time. Update: second time I've been in since my weird experience- very friendly and helpful. Worked with me to get my bike back on time before a scheduled trip. Very glad that the odd experience was a one- off type thing.

Planning on buying something don't come here. Walked in no…read more"welcome in", walked around no help! I thought hmm maybe if I see some stuff closer to the register that didn't work, maybe they don't talk there I never ever give reviews but this place really did it for me

Took my RE Super Meteor in for the 6000 mile checkup. Randys guys are great in my eyes. They even…read morecalled when they thought that they would be done. Beautiful work and even added my extra brake lights. Thank you guys!