He arrived when he said he was, evaluated the problem with the window, and said I needed a new one…read more After I had filled out the online form, he arrived at my house immediately. It is a pleasure doing business with him.

Just a robot call center and they do not repair windows. After working your way through the…read moreautomated phone center and finally reaching a human was told they do no do repairs.

Advanced Home Window and Door did an amazing job installing our high impact windows. The windows…read moreare very well made and easy to clean from inside the house. From the first time we called Mike & Al for a quote to the completion of the job everyone was professional and polite. Their communication from start to finish was amazing keeping us updated constantly on our order to the install date. It was a pleasure having their crew working on our property. We highly recommend Al and his team! Ron R.

If you're looking at this review, than you must be shopping for Hurricane windows or doors…read more I had three companies provide me quotes. I decided to contract with Advance Home based on the way they treated me with professionalism and honesty. This is an outstanding company for workmen ship. Their team without doubt takes pride in their work and wanting to make sure the job is done correctly and most of all, clean the area as they move along. From the removal of my windows to the installation of PGT windows, top quality teamwork. I would and will highly recommend this company hands down.

They installed a roll down on my mother-in-laws patio 2 1/2 years ago. They material tore so with…read morewould not roll up or down. They charged $360 for a guy to come out for 5 minutes. Warranty covers the material, not labor, now that want $1,000 in labor to replace. It's May 21st and they can't come out until July 1st. This lady is almost 91 years old and we are heading into hurricane season. They people on the phone are rude and uncaring.

I strongly advise against using Storm Smart…read more Our experience has been extremely frustrating from start to finish. We worked with estimator Robb, who assured us that all storm shutters being removed would include proper patchwork and painting. We paid extra for this service, and it was never completed. We were also told, by Robb, that the one storm shutter we were keeping (for our front door) should be moved out of the way for the window replacement above it--which we did. However, the installer failed to install the new window flush. He admitted the shutter would now need to be either padded out or completely reinstalled. He asked us if we wanted him to reinstall the window flush, or promised a supervisor would be calling to have someone come out to pad out the storm shutter. We chose the later. The first person they sent couldn't properly measure. The second person measured, but after that, we heard nothing. Despite sending over ten emails and making numerous calls to our project manager, Alejandro, we received no response--only many promises that a supervisor would call (which they never did) only to find out recently, he is now "on vacation." Meanwhile, our HOA has now warned us that our home's unfinished appearance (missing stucco repairs and paint) will result in fines of $250 per week starting next week. Only after persistent follow-ups did a supervisor, Roxanne, finally contact us today. Instead of resolving the issue, she claimed we had been informed this might happen (by Robb)--which is completely untrue (we have the conversation recorded, and this supposed note is not in the contract). She then stated that fixing their mistake would cost us an additional $2,400 and that she had emailed me an invoice (which she only did after I got off the phone with her). This is unacceptable. The company failed to deliver services we paid for, made installation errors, delayed communication, and is now attempting to charge us more to correct their own mistakes. Save yourself the time, money, and stress--choose another company. We are now pursuing legal action to resolve this matter.

- If you are looking for a GOOD and TRUSTED company to install hurricane windows and doors, LOOK NO…read moreFURTHER, Absolute Window LLC is the one. I have interviewed a handful of them and this company stood out for: - COMPETITIVE PRICING: Cheapest among other companies with the same product and installation. - TRANSPARENCY: Details description of each door or window including pictures, dimensions and PRICE in the quote. - PUNCTUALITY: My windows and doors were installed 6 weeks BEFORE estimated time. A big WOW. These are people who took care of my replacement hurricane windows and doors from A-Z: - CODY with Quote : Arrived on time, transparency, no gimmicks, reasonable price, provided company information such as business license, workmanship liability, product warranties... - GREG and JUSTIN, the installers are awesome, they are professional, polite and friendly. They showed up on time and worked hard. The windows and doors look awesome. Greg even installed a peep hole on my entry door for FREE. They covered all furniture, working area and cleaned up spotlessly every day before they left. These two are assets to the company. - Good communication from Ginger, General Manager, Allen Hilton, sales manager to Joy, Mandy... the office's ladies and gentleman kept me informed through out the project. - They are in charge of paperwork to provide for MSFH to make sure that I get the reimbursement. - RYAN, the "Final Punch Out" and Quality Control person who is in charged of the final stage of the windows and doors replacements inspected and covered all nails holes, removed all stickers and make sure all doors and windows worked properly. -My hurricane windows and doors project went smoothly without a snag and got lot of compliments from my neighbors and friends. - A BIG thank you to everyone who is in charged of my project and I won't hesitate to refer this company to my relatives, friends and to everyone. -Absolute Window is a company that do what they say and say what they will do. What's not to like?

I called 10 companies as well as used the big manufacturer's "Find a Dealer" pages that send my…read moreinfo out, etc. Most of their contractors robo-responded with text messages. 6 called. 4 showed up to get measurements so they could give an estimate. Only 3 ever sent estimates. Absolute sent 3 different estimates with 3 different manufacturer options. And every one of those options was VERY competitively priced! They also made it clear we could piecemeal the work (just do doors first, then windows... or just a couple windows at first, etc). They were VERY accomodating and willing to work within any financial issue that may have been cause for concern. In the end we went with all 16 windows, a 3-panel slider, a French door, and a slider being converted to French doors being replaced with hurricane glass/windows. My windows had a bit of a catch that made the contracting a bit more problematic but they rolled with it. The office staff was amazing at every step. "Responsive" doesnt even begin to cover it. When the work finally got started, we had a slider being converted to French door, and a previously installed French door that was done improperly. They knocked out the windows within a week. When they realized the installer had issues with the French doors, they sent another team out to help. They showed up at least 3 times to fix the issues from previous contractors (not from Absolute!) shoddy work and did not leave until the work was done right. They realized THEY made a slight mistake on one French door and didnt cut corners!! They removed and replaced both doors so the job was done right!! I don't recall all their names but definitely Ginger, Joyce, Shawna, Greg, and his partner as well as the other 2 from "Crew #2" that came out for the doors.. all deserve a raise for the stuff they dealt with in regards to my particular doors and windows. Ginger would have to be top of that list. She was ALWAYS communicating. I have dealt with a lot of contractors here in SWFL and can say I have NEVER come across a company that seems to treat every portion of the process, from sales to install, as if the house being worked on was their own. They were amazing and made the whole process way less stressful than it could have been. THANK YOU.

I highly recommend Lumex. Installer showed up on time and price for door and install was extremely…read morefair. There was a small issue with the install that they came back and corrected very quickly. Overall a great experience

BEWARE! SCAM ALERT! Every window order came in with incorrect sizing by SEVERAL inches. They lie…read moresaying they do custom windows but instead send you "stock" or random sized windows. The company ghosts you when you bring up the problem.

Window Geeks installed my hurricane resistant windows, and they are amazing. I love the windows, I…read morecan open them into my house to clean and they are beautiful. The noise level in my house has lessened which is great. It took some time to get them, but Joe LeLoup the owner always got back to me almost immediately, when ever I had a question. From start to finish, it was a smooth transition! Loved my sales girl, the install guys, and of course the owner! The windows are great, and about 8 months after install I had a tough time getting the windows open, as they are heavy and i am not that strong. Joe sent out his most experienced installer Randy and he fixed everything for me. He continued to work on it until I felt they were easy to open. I refer him to all of my friends or anyone needing windows or Lanai doors etc. Joe has been great! Even when I was a pain! LOL I highly recommend them, as they are the most honest, professional window company in SW FL. And, if you live in Florida, you know that is very hard to find! Now feel very safe in my home with the new windows and lanai doors. Huge Thank you to Joe and his team! JoAnn

Worst experience ever. The short story is we signed and paid the 50% for what we were told was…read moregoing to be a 3-6 month start to finish job and it ended up being finished 27 MONTHS later. Longer story: Our house is 2000 sq feet there are a total of 10 standard windows, 3 small bay windows, and 6 sliding glass panels. Not a huge job. Total cost just over $50K. We signed August 2022 (before Hurricane Ian) and paid the deposit. Hadn't heard from them so 6 months later called to see the status. Turns out with a divorce in the company and turn over we were forgotten about and the windows weren't ordered because no one from Window Geeks contacted our HOA back. So now we were going to be backed up with Hurricane Ian delays. July 2023 windows arrive for install in Sept should take 4-5 days. First they showed up unannounced while we were out of town to install in July but returned in Sept. One installer showed up instead of two. One window was missing. After 1.5 weeks 9 windows installed but they decided they couldn't all of a sudden install the bay windows. One slider had been damaged so wouldn't open so they ordered a replacement. Took a month of back and forth to find out the house bracing was good and bay windows installed Oct 2023. During this time I called to say how unhappy we were and the manager called my wife to yell at her because I complained about him. Took them months to admit they broke the missing window when they first arrived but forgot to reorder it. Finally Feb 2024 the missing window was installed. Nov 2024 the damaged slider was replaced. I spoke with the owner about how outrageous our experience was and he offered a 10% discount. Which by the way was less than our original cost was going to be. When they forgot to order the windows originally standards changed so we had to purchase higher rated/more expensive windows. Also originally we were going to do 0% financing through the company. Nov 2024 that was no longer an option. So his 10% discount didn't even add up to the savings we were going to have. Absolute horrible experience.

Raul came by today and gave me very honest information at no charge regarding my sliding glass…read moredoor. Very stand-up guy who saved me a ton of money!

From the owner: Horizon Windows & Doors of USA specializes in high-quality impact windows and doors designed to…read moreprotect homes from severe weather while enhancing their aesthetic appeal. With a focus on durability and energy efficiency, we offer tailored solutions and exceptional customer service. Our experienced team is dedicated to ensuring your home remains safe and stylish, providing peace of mind for homeowners. Choose us for reliable, stylish protection for your home.