We recently hired Buildpro Construction for a fairly extensive exterior repair and paint project, and overall had a really positive experience. Their team handled a variety of work for us, including removing and replacing areas of wood rot, repairing cracks in the stucco, priming, and also painting our fence. They also fixed a couple of problem areas we were especially concerned about--severe wood rot around our irreplaceable picture window, and a completely rotted window sill on one of our faux windows. Both were repaired cleanly and professionally, and those areas now look great. There was also an area where the stucco meets the bottom of the garage; they fixed that, and it wasn't even a second thought for us. Throughout the project, Buildpro was easy to work with--communication was smooth, and the crew was respectful and efficient. Value is good for the cost but since we went with coollife (a 50yr lifespan), a new review would be needed in 5-10yrs which is the typical painting life span. After the job was completed, a few minor details were missed, mostly on the second floor and near the roofline. There are a handful of small spots where primer is still visible or where the original paint colour shows through. Most of these are the areas covered by protective paper or tape for primer and were not touched up afterwards. Some fine details are alo missed where the glazing putty meets the glass on the window. That said, the core work they did--especially the repairs--was solid, it took around 9-10 days of work (typically their jobs are 4 days), and we're happy with the overall outcome. With a bit more attention to final detail and touch-ups, this would have been a perfect experience. We'd still recommend Buildpro Construction, especially for larger repair projects, and would work with them again. read more

I signed a $5,000 exterior trim painting contract with Build Pros Construction on July 31 2026. Their representative, Marco Navas, spent approximately two hours at my home reviewing the project and explaining why I should move forward with their company. He was friendly, professional, and persuasive, and I signed the contract in good faith. DJ Huerta then visited the property as the production manager, and we discussed a possible start date. Nearly three weeks later, no work has started, I have no confirmed schedule, and DJ has not responded to my text messages. I have called the office four or five times. The representative Dianne has been courteous and promised that someone would investigate and call me back, but nobody has. I also sent a formal fax and email and still received no meaningful response. Marco worked hard to earn my business, but after I signed the contract and submitted my information for financing, the communication completely stopped. I am now left trying to determine whether I can hire another contractor without being accused of breaching this contract. Extremely disappointing and unprofessional experience. read more

So business management responded to my review! I like how he mentioned they weren't door to door salesmen and they were passing out flyers .. these guys were salesmen! Questioning homeowners about roofs and painting and window upgrades.. that's not passing out flyers when your guys knock on doors and start talking construction. Passing out flyers is simply leaving flyers on doors without speaking to homeowners. And by the way! Certain cities require city permits in order to solicit. read more

Build Pros Construction - CITATIONS ISSUED - General Contractors Near Me - Torrance, California

We had Build Pros Construction paint the exterior of our home and replace our gutters, and we could not be happier with the results. From the beginning, everyone was professional, helpful, and attentive. The project supervisor provided daily updates, explained what was being completed, and made sure the work was progressing properly. We requested a few adjustments during the painting project, and the crew graciously accommodated each one. The painting took one additional day only because of the changes we requested, and the team made sure everything was completed to our satisfaction. Partway through the painting project, we also asked Build Pros to install new gutters. They provided a reasonable quote and completed the installation professionally in less than a day, without any issues. The communication and follow-up were excellent--from the people who prepared our contract to the crew members who worked on our home. Everyone took pride in delivering quality work and a positive customer experience. We highly recommend Build Pros Construction and cannot say enough good things about the outstanding job they did! read more

I had a tough time, and was petrified with incessant doorbell ringing and yelling through the door. Saying good morning. Morning good morning without identifying themselves. It made me incredibly nervous and was ready to dial 911. They may need to dial back the way they sell themselves. If they just left a door hanger then it would have been more appropriate and I would have been more apt to give them a call. read more

I had a run in with one of their sales rep canvassing the area . First of all he was obnoxiously loud and very unprofessional let him know that I was not interested right now at this moment ,if he wanted to leave a flyer and I will get in contact with them when I'm ready. He proceeded ask my name and gave him my first name and then he proceeded to ask if I had a wife told him I prefer not to answer that and asked him again just to leave a flyer . He was rude and disrespectful I kicked him off of my property. And stood on the side walk arguing with me.. Then I told him if there was any chance of me hiring them for a job he just lost it for them.. read more

Build Pros Construction - Very rude and pushy salesman from Build pros - General Contractors Near Me - Torrance, California

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The repairs were done well and the paint work was beautiful. The workers were very nice.

Unprofessional business. Door salesmen knocked despite a no soliciting sign. My neighbor next door has the same sign and house is slightly unkept (irony is could use some work) but they ignored his house. I called to complain and they left me on hold and hung up. No worries. I'm in the industry and will be sure to share their business among colleagues. read more

These guys are incredibly unprofessional. I had an appointment scheduled, and no one showed up. Then, three hours later, the technician called claiming he had been waiting on my porch and argued with me that he had been there. After going back and forth, he finally admitted he was at the wrong address. On top of that, every time they call, they refuse to identify the company they work for and only give a first name, which comes across as extremely sketchy. I've repeatedly asked them to stop calling me and remove me from their contact list, yet the calls continue. I would not recommend doing business with this company. read more

How do you spell HARRASMENT? I spoke to a sales rep from this company months ago for a roof fix. While I didn't use them for this job I was considering them for other work. BUT they call me at least 3 times a week, even after telling them for months to take me off their list. Maybe they look here so TAKE ME OFF YOUR LIST. read more

Build Pros was professional and kept me well informed about all the steps along the way. I appreciate their timely response to any of my questions and concerns. We were worried about them completing the job in time but they went the extra mile to get it done in a timely fashion without cutting any corners. read more

I didn't receive services from them but this is for their door to door solicitation. The guy bangs on our window and yells "hello?!? Anyone home?!? Hello?!?" We work from home and become startled. My dog starts barking and barking. He continues to yell "anyone home?!?" I answer him on the ring and he starts his spiel. I told him I wasn't interested and he continues to talk loudly. He starts rattling my metal door setting off my dog more. Not sure why this company feels like an aggressive approach is the best. There are previous negative reviews about their aggressive approach. It's startling and annoying. read more

Build Pros Construction - General Contractors Near Me - Torrance, California

I had new windows installed and tried communicating with Build Pros numerous times with 3 different people and not one of them called to let me know when they were coming out to fix problem. I felt I am paying $1000.00+each for new windows I think caulking around window should be pretty close to perfect! The caulking is rippled on just about everyone of the windows! One window has scratches on the top frame. After calling to complain again someone called me back to say they weren't coming out to fix their unprofessional window installation! He said as long as the windows are not leaking they are fine! Scratches on window frame he replied you have scratches on the outside of your house! They tried coming out to talk me into getting more work done! Don't hire them! Very unprofessional when it came to me asking for repairs! read more

Build Pros Construction did our roof on our first home a few years ago so we called them again for another roofing job. Our new roof on our second home looks beautiful and the cleanup when they were done was amazing. The house looked even better than when they had started the work. Highly recommend! read more

Excellent service. Installers and carpenters were skilled. Any problems were taken care of right away. Post-job support from specialists was also done to a high standard. Carlos and Dywain were professional, friendly, and always ready to help. read more

Build Pros Construction - General Contractors Near Me - Torrance, California

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I have more videos to proof my statement. And as far as trying to get in contact with the PM (Ramsess) I've tried texting and calling and leaving messages. No one has returned my calls. And you are just here to make your case but you were never part of any agreements so you don't know anything. You're just typing things you have no knowledge of. I videos of the debris left behind and also the unfinished work. read more

We requested to have landscaping torn out and concrete put in to extend our driveway. The also ended up building a small wall to prevent soil from our neighbor to come over. Good: They laid concrete for us and built a small cinder block wall. Everything looks good and looks well done. When they were done, they did a good job cleaning up after themselves. Jerimiah and Jose did a good job explaining the timeline and what to expect. The reps and the workers did their jobs well. Based on the odd shape and slope of the driveway it seemed like the concrete job was competitively priced when looking online. Heads up: The other part of their job is to encourage you to sign on the day of the visit with various discounts and offers. If that stresses you out, or you want to shop around, then plan accordingly. read more

Overly pushy, super annoying and don't respect my NO SOLICITATION OR LOITERING signs up on my window. And the don't listen when you say NO. I also found Diane to be rude and condescending when I called to cancel an appointment. I don't need people talking down to me, much less trying to heckle me into working with them when I've explicitly stated I have already vetted other contractors for the jobs. I don't care for your discounts or promotions, I want things to be done right regardless of the cost. Leave me and my neighborhood alone!!! Update: I appreciate the accountability and respectful response. Thank you for using the feedback as an opportunity to grow your company and train staff. Respectable read more

I've had similar, if not identical, experiences with a door-to-door representative who say they're "working in your neighborhood" as a way to approach each home and build rapport. I gave the representative the benefit of the doubt and agreed to schedule an appointment for a roofing quote. I was told the appointment would take about one hour. When the appointment took place, two project managers arrived and ended up staying at our home for four hours. This is where we immediately lost trust. Not only did they take a significant portion of our day without prior notice, far beyond the promised hour, but most of that time was spent trying to sell us their products and services (despite repeatedly saying they were "not sales"). We didn't even receive the quote until right around the four-hour mark. During the visit, they also mentioned they didn't have much work in our area and were trying to build visibility locally, which directly contradicted the original claim that they were already "working in our neighborhood." They also tried to play out the hours of time they spent with us as an act of care... The quote itself was also much higher than we expected for a home that's only 1,200 square feet. After four hours, when the meeting should have ended after one hour, we wrapped things up. A large portion of the conversation consisted of unrelated customer stories and commentary about avoiding Yelp reviews. While I appreciate hearing about past customers, those stories did not help us meet our goal of receiving a straightforward quote for our specific home. I initially decided not to write this review. However, in early March, I received a call from another representative mentioning a "spring special" and promising we would be "very happy" with a new number. I was told they couldn't share the number over the phone and would need to stop by the house to provide it, describing it as a simple handoff. While I understand the reasoning behind not sharing pricing over the phone, it has now been two months, and I continue to receive calls. If someone doesn't answer after three or four attempts, I would recommend removing them from the call list. I continue to receive these calls on a weekly basis at least 2-3 times and it is now May. Given that the original door-to-door interaction misrepresented the appointment length, I don't trust that this will truly be a "simple drop-off." Based on the original quote we received after a four-hour meeting, I'm also doubtful that we would be happy with any revised number. Please highly consider readjusting your approach as a company and invest in additional training in customer service for your employees. read more

Quality work preformed, great communication, product is good, prices are fair and represent the products they offer. We had the Cool Life Coating and Seamless Gutters, and we are very happy with the results! read more

I did not get Mike and DJ mixed up. The roof is still leaking. I called to get them to come out and repair it. read more

Build Pros Construction - Dj number - General Contractors Near Me - Torrance, California

I received a flyer advising me that Build Pros Construction was in my area. I had a very easy project, involving cleaning the window pane frames, repainting them, and recaulking around the windows. I called and inquired and was told this was much too small a job for them (which I understood). I also asked if they could recommend someone for the job, and the reply was, "I don't know, I just work here". Thanks, NOT, for going the extra mile. read more

As a new home owner I was excited to get work done on my new home. Build Pros knocked on my door and I couldn't be happier with the outcome. Every question I had always answered. Job was done in the timeline that was given to me. I would definitely be using them for future projects. Thank you to the helpful employees making sure everything was well communicated at all times. read more

Signed agreement for approx. 980 sq. ft. of pavers for drive way plus small side projects. When they came out approx. a week later to discuss when to start job they told me they measured wrong and the new correct measurement was 1200 sq. ft. and that the price would go up approx. $4000.00. They had measured the project twice and this was the first I was informed. I feel this is not a good or fair way to do good business. the did not honor the signed contract. read more

Thank you build pros ! Here is What really impressed me - their attention to detail. They made sure the job site was spotless when they left, and even followed up a week later to come by and get some pictures ,It's rare to find a company that genuinely cares about the quality of their work and customer satisfaction, but Build Pros really delivered. If you're looking for reliable, high-quality roof and coating services, I highly recommend Build Pros Construction. They've definitely earned my trust and future business! read more

Women, beware. I scheduled a consultation for a simple turf quote, and what I experienced was blatant sexism and unprofessionalism. Despite my husband being home--literally just in the next room--they REFUSED to give me a quote because "the man of the house" wasn't present. Yes, you read that right. The moment I opened the door, their very first question was, "Is your husband home?" Not "Hello," not "How can we help?"--just straight to checking if a man was around. From that point on, their tone shifted, and it was clear they didn't take me seriously. I was dismissed, talked down to, and ultimately denied service simply because I'm a woman. All I wanted was a quote. Not a contract. Not a commitment. Just a quote. But apparently, that was too much to ask without a man present. If this is how they treat potential customers, especially women, I strongly suggest taking your business elsewhere. This kind of outdated, disrespectful behavior has no place in 2025. read more

Incredibly pushy with zero respect for a customer's time. Their roofing salesman stayed in our living room for 3.5 hours. My baby ate, took a nap, ate again and this man was still there. Absolutely could not read the room. Over-explained what should have been a 30-45 presentation. Tops. The incompetence didn't stop once we told them we weren't moving forward. The following day I received nearly 20 follow up phone calls until I answered. And despite reiterating our lack of interest in their product, the phone calls persisted day in and day out for weeks. I had to repeatedly tell them to remove me from their call list. This was three months ago. They called me again today. I have to assume the head of their sales department does not have a lot of personal relationships. Because training their staff to come across this desperate and annoying only pushes people further away. Get a grip, Build Pros. read more

We are so happy with the work and quality was amazing. The workers who did all the work were respectful, efficient, honest and polite. They always cleaned at the end of the day. We had the driveway, walkway and landing done. They removed the fence we had for too long. Excellent work! read more

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I was really excited about getting my kitchen redone and after careful consideration I chose build pros construction. The cabinets doors are falling apart, and the doors are thinner than a cardboard box. I was guaranteed that they would last a lifetime (at least more than 2 years) and the tiles were installed so poorly that they are loose and rattled every time the washing machine rinse cycle starts. They didn't install the tiles in correctly so the loose tiles have caused a rodent problem. Build pros construction has been asked to fix the tiles and replace the cabinets doors. But each time I have called a woman named Diane answers the phone and takes my complaint but no one responds. I have been calling over a year now read more

Poor communication. And when asked to follow up on certain issues it was radio silence. No follow through.

I was approached with a quote that would only take 20 mins at the most. When 2 men showed up, they came with a drone to do an aerial shot of my roof. Then these men came into my house, in which did not take the 20 mins I was promised, but instead were here for about 3 hours, going back and forth with the "boss" about lowering prices and in several occasions extending their hands out and asking "Do we have a deal". In the previous reviews mentioned about not considering family and time, they remain and insist in trying to pursue to close the deal with them. From what was $37k, they brought it down to $17k. I did not appreciate how pushy they can be and currently are, with continued phone calls. read more

Even the response to my review is over the top and scripted, it almost matches responses by Build Pros to other negative reviews. I was not overwhelmed in the least. When I asked questions I was given vague or scripted answers that mostly did not directly answer the questions. I was quoted by several other companies for the same scope of work, materials, and warranties that were very similar or matched the ones being described by Build Pros (except for the ridge line venting Build Pros said I needed when other much cheaper options were available) prices that were 30% to 60% less than Build Pros' vague numbers. I learned Build Pros is about sales, not customer experience. I can't speak about quality of product, but if my sales experience reflects the completed product, I'm very glad I went another direction. read more

Build Pros did give us a refund of $1k (our deposit) but it wasn't for the permit incident. It was because they had notified the finance company the project was done a day before they were set to start. They are supposed to do this once the job is fully completed. Our project started in March and they didn't finish til end of June. Horrible service. Note: The install team (sub contractors) were cool and apologized for no one contacting us to let us know they were coming. Yeah that happened too. read more

Build Pros Construction - This is the city permit "Ed" from Build Pros changed using white out. "XO" means slider, city had approved hung windows "SH" - General Contractors Near Me - Torrance, California

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Update 5/16/25: removed 1 Star for post project support. Left 5 messages (requesting warranty info) between 5/6 and 5/16 before finally getting a call back. Original Review: Overpriced for mediocre work. I won't be using them again. I had them paint and repair stucco , install rain gutters and repair grout. Gutters and grout are fine but the paint and stucco didn't go as well. - the stucco repair looks good - they fixed huge areas of "stucco cancer" - paint looks great from the street but when you get up close you see the uneven lines, drips and smudges that I'd expect if I painted it myself but not from a professional. - I had them return four times for fixes and I finally gave up. - claimed drips and rough edges were due to prior paint work, but shouldn't that have been fixed in prep? - they painted over dirt, clumps of dead grass, leaves and even a small advertisement around the base of the house - they poured paint on the lawn and burned spots that are still dead (and painted) more than 7 weeks later! - they painted the inside of my new rain gutters after telling me they would mask them - they painted over electrical outlets, cords and cables, which I did not find professional read more

I had them come out to check out if I need to replace my roof and they said it's fine but then they are trying to sell me on sealing my roof and I didn't want that because they don't take no for an answer and keep calling and have people come out to your house to talk to you and bring down the price. They ended up calling 5 times in the same day all from different people in there office and it was about the same thing every time. read more

Build Pros Construction - General Contractors Near Me - Torrance, California

Random knock on the door from some guy. I'm in Alhambra and it just seemed suspicious because he tried to build rapport by saying "We're working on your neighbors house across the street" and then he said a street that doesn't even exist in my area that they're working on. So it really seems like they lie just to try to build the image of authority and trust. If you want trust don't lie to people that you're trying to get business from on the very first interaction. Half assed, not well thought out, not professional. If any of you guys get scammed by this company just build a case and they'll eventually get sued. read more

Awfully overpriced!! Was quoted for a roof almost triple of what other quotes were. Do not take no for an answer. My time is valuable, but they waste your time with a long presentation (2.5 hours). Matter of fact, the reason I'm writing this review is because they won't leave me alone, they keep calling and calling AND calling. I'm tired of being polite. Build pros STOP calling and lose my number!!! read more

We used Build Pros Construction to repaint our home, tearing out some old wood, replacing some fafcia, and correcting work done by other companies. ​ We have owned our home for over 41 years, so have done many remodeling jobs over the years. Build Pros deserve the 5 star rating. They are professional, on time, great people to work with, and are excellent about clean up each day and at the end of the job. Their attention to detail is noteworthy in this day when so many just aren't into doing a perfect job. We would not hesitate to use them for other projects in the future. read more

Great work I received with these guys ,Very pleased with the results and the wife appreciates the company working with us on our requests. Key takeaways ~communication and respect during holidays ~cleaned up everything besides a few scraps that were in a bush and garden ~quality matches the pricing read more

Don't waste your time. Quote took way to long and was crazy high. I believe that covered it but now I have to waste more of my time because my comment needs to be at least 85 characters. read more