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    Builder's Choice Cabinets

    3.6 (5 reviews)
    Closed 10:00 am - 5:30 pm

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    I am very happy with my experience working with Builder's Choice for my bathroom renovation. Eddie visited our property to take measurements and provided a detailed written quote for the work to be done. He was knowledgeable about the renovation process and design options. He was so kind and patient when answering my many questions. He helped talk me through design decisions. When I described the type of tile I was looking for, he pulled the exact one I wanted right away. He was communicative and responsive to my requests. He also had clear communication with the construction team. After getting quotes from several other companies in the area, Builder's Choice was the clear winner for me in terms of price and customer service. Renovation work started on time and proceeded as scheduled with no delays - 7 total work days. The construction team, Angel and Joseph, did excellent work. They were courteous, clean, efficient, and skillful. Angel is skilled in plumbing, water-proofing, tile work, electrical, and more. He laid the tile beautifully and precisely. When we had an electrical problem pop up in the kitchen during the bathroom renovation, Angel was able to expertly diagnose and skillfully solve it. Throughout the renovation process, Joseph vacuumed frequently to contain the dust. At the end of the renovation process they vacuumed and wiped down the floors from the front entrance to the bathroom. I would recommend Builder's Choice to friends or family looking to renovate their bathroom in the South Bay.

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    2 months ago

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    2 years ago

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    2 years ago

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    I found WDC through a google search after discovering that Bestbuy had delayed my appliance…read moredelivery for an additional 3 months, to no fault of their own, however I needed appliances. WDC was able to help me and though I had delays with them as well, the wait was shorter. After delivery, I discovered that my oven was not heating properly and I was assigned a customer support person at corporate, ALEX. She is AMAZING!!! She is responsive, helpful, thorough, and just such a delight to work with. She'd call when she said she would, follow up with service centers and really advocate for me and made me feel heard. Now that my oven is working, I'm going to miss her weekly follow ups with me. If you have an issue with an appliance, definitely recommend Alex.

    WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

    Builder's Choice Cabinets - kitchenandbath - Updated June 2026

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