After having issues with a different flooring company, I went with HFS to level and put engineered…read morewood into my basement finish. Overall, I am very happy with the quality of the flooring install and the leveling. The other company tried to charge $9,500 whereas, for the exact same materials, HFS only charged about $7,100. HFS also communicated clearly and was always on time. There were two small issues: a sealant spill on my patio and a transition issue into the bathroom from wood to tile. HFS worked for hours to mitigate the sealant spill stain, and they provided a high quality transition strip into the bathroom at no cost. I would absolutely work with HFS again in the future.

We remodeled our kitchen and HFS refinished our hardwood floors on the main level. They did a…read morefantastic job and were great to work with. The staff at the office were very patient in providing multiple stain samples for us to take home since we wanted a custom color. We are very happy with the color and it matched to the sample provided. I can't say enough how great everyone at HFS was to work with including the owner, office staff and installers; they were very accommodating and pleasant to work with. I wouldn't think twice about hiring them again.

So.. We decided it was time to put new granite in our house. We've used Planet Granite in our…read moreprevious house and we're very satisfied. My wife an I went to the business and asked to see some granite options. We basically new the color and pattern we were looking for. They assigned us Shauna Sauer. She was pretty attentive to our needs, took notes and sent on our way with a couple of samples. We went back the following Saturday to look at the whole slabs again and maybe some other choices. We never seen Shauna again. This time they assigned us Reese Hunt. He was equally attentive and helpful that day. With both Shauna and Reese my wife and I repeated that we both wanted to be involved in picking out the slabs, so we could be comfortable with the colors and grains.So far so good. This is where things go south. I called Reese the following Monday to get things moving because we made our selection. He didn't call me back until Tuesday afternoon. I was out but called him as soon as seen the message. Once again crickets. Then on Wednesday afternoon I called and asked to speak to the manager, sales manager, someone... The receptionist said she gave a message to the sales manager. Bingo, within minutes Reese called me back. I told our selection and I'd like to get a template done, he said they would be in touch. Once again crickets. A few days later I get an appointed with the guy doing the template. Very professional, very courteous and completed the template quickly with was nice as I was having new flooring put in. He said they'd be in touch the schedule the install. A few days pass and I get a call that the Install can be don the following week and we could come in the store in 2 days to work on the template layout on the slabs. We come in on that Thursday, stand around for 20 minutes until the layout guy, I can't remember his name comes an gets us. We go to his computer and he starts lining up the virtual templates on 2 pictures of slabs loading in his software. We stopped him and said we're not to this point yet as we haven't even picked out the slabs yet. He said, sure you did and here's the pictures. We both said I don't who picked those but they were not us. He got a little irritated, and went to get Reece. Reece knew we were waiting at this guys desk, but proceeded to complete a 20-25 minute phone call. When he came over and we explained the issue, he go combative and insisted that all the slabs were the same. I said I didn't care because we repeatedly indicated WE wanted to pick the slabs not have them picked for us. He then calmed down and said he misunderstood us. Misunderstood this statement "My wife and I want to come in and pick the slabs ourself" It was spoken in English. Any we decided to see what the layout guy could do. He was prenominal. 5 Stars for him. The installers, Gabe and Keion did a fantastic job. great seam work. Great work mounting the sink. Awesome job with the demo, not damaging anything. 5 stars for them. Combine 3 stars for MIA Shauna, and 1 star(being generous) for Reece, its' a 3 star review. I think they are a little pricy, but most of there team is great and they have great products.

Plant Granite just installed our kitchen granite. From the salesman, Mack to the incredible…read moreinstaller Gabe and Keion incredible quality installation, thorough, conscientious, customer service oriented and very knowledgeable. They were on time and did an outstanding job.

Ordered new flooring from their Colorado Springs location for our new house to be installed. The…read morewhole deal has turned into a nightmare. We were told Levi, the gentleman that initially helped us, wrote down and ordered the wrong flooring for our kitchen. We found out when the installer had us verify before tearing our existing floor up a few days after the carpet was installed. The installers left upset they were not getting paid that day after not working all week. When we called them about it, and Levi was out of the office. The person we spoke to made us feel like we were not being truthful and trying to change our order on them. They told us that they would see what they could do about it. Our realtor was involved in this transaction and knew what flooring we chose as we were in close contact that day and I had my wife on video chat while we chose the flooring as she is a DOD employee and was still working at our old location. Then they took the money out of my account for the kitchen floor with no resolution in place and no call or notification that they were. My realtor asked if she would like us to call them because she was the one that referred us to them and Carpet Exchange mistakenly put her name as the person the flooring was sold to and us as the "Ship To". So she called them. I was called and told that Levi did not remember anything about our visit. I was told to come into their store to show them the flooring I chose. I understand errors and we have been very understanding. When I arrived, Levi was "off" again and I felt like the older gentleman that was there was using every tactic he could to make it not their fault and get me to admit something. After several minutes of back and forth explaining things and showing him the correct flooring, He said they would get it taken care of and I went home. After several days of waiting I was talking to my realtor who called Carpet Exchange wondering what's going on seeing her name is on the job too. Only then, did Brock (another new person) call me and say that he "needed to inspect the existing floor again" because Levi wrote the existing flooring down as a more expensive Tile and Concrete removal which the first installers that came out with the wrong flooring stated it was not. When Brock arrived he admitted that Levi did write the correct flooring down originally but ordered the wrong flooring. He said he saw what he wrote down. He looked at the existing flooring and the hole the carpet people put in the wall and told us he would get it resolved. He also took pictures of the hole. This was Nov 18. We have been understanding and very nice to this point. We recorded everything because you know... big businesses... On Nov 22nd I sent Brock a text stating that all of the delays and the way this has been handled was unacceptable. This morning, (23rd), Levi, who hasn't made any effort to contact us throughout this whole dilemma calls us and starts telling us that we are not allowed to be upset about the situation and started finding ways to pick our conversation apart. I presented all the evidence and he did not care and said that they cannot do the job and is going to refund the money for the job. I asked him the amount and it was not the same amount that was on the Job sheet he gave me and started giving me more excuses about how they got the taxes wrong. I told Levi to refund our money and contact their corporate management to get in touch with me. He told me that he would see if he could get them to call me and that it's up to them. I then told Levi that they are to have somebody at my house immediately to fix the damage their installers didn't tell them about. I informed Levi that we are going to contact corporate and post reviews about our experience and he told us to go ahead with our empty threats and treating us like he is above us during this last conversation and he cannot be touched. Great job Carpet Exchange!

After wasting much time at the two big box home improvement stores in Colorado Springs, I decided…read moreto check out Carpet Exchange at 410 N Academy Blvd, Colorado Springs. I was greeted positively by Steven Hicks who answered all my questions and had exactly the shade and density I was looking for within my budget. A week later Eloy Yonel and his crew performed a flawless install on 5 rooms and 2 hallways in just over 7 hours. The seams are not visible! My experience with Carpet Exhange was fantastic and $1500 less than the two other quotes I received. Do yourself a favor and go to Carpet exchange first!

Just an addendum to my previous review along with more pictures. Although when they measured for…read morethe installation the faucet was on site and they measured with that in mind, they cut the hole too small and crookedly so even if the top of the hole was large enough - which it isn't- it is slanted so a faucet couldn't go down it anyway! Unbelievable! The hole won't fit a standard sized faucet!

Just used Tops In Countertops for the third time. My Cambria Ella Matte is beautiful!!!! The…read moreprocess was explained and quicker thank I thought it would be. The did explain I had to have plumbing disconnected which I was able to DIY (thank you youtube!) I knew switching from a double bowl to a single bowl that was also deeper would require more plumbing but well worth it. James and Miguel removed the existing laminate tops and had the new quartz with seam installed in 3.5 hours! The seam looks so good. I wanted to wait to review until I had photos with the tile backsplash but I am so impressed I am reviewing asap! I picked out my own sink and faucet and just made sure they knew what I wanted and again I am beyond happy. They also did a great job cleaning up!

I got a great, well made Amsco picture window from Liberty. Delighted with the quality and the…read morereasonable price. Mark, the salesperson, is extremely knowledgeable. Rose, Ryan and Sam took great pride in making certain all was well done when I picked it up. Spoke directly with the owner, Ted, who was thoughtful, aware and client oriented. Great conversation. I have only one critique; if you're ordering products through Mark, be prepared to do all the follow through. He's weak at returning calls, texts, etc. In fact, my window had been at the store for two weeks without him notifying me. I had to call multiple times to find out. Again, great product for the price. Thanks again to Rose, Ryan and Sam, Bill

Here is an update on the door from hell. We originally placed a 50% deposit on the door on June…read more16, it is now October 3. The door was delivered and installed Sept. 19 with a broken sidelight, which was replaced yesterday. Sept. 22 I emailed the project manager with a photo showing how I can slide a piece of paper between both sidelights and the door frame. I was assured the service technician could fix the gaps when he replaced the broken sidelight. Discussions with the service technician and manager revealed the door was improperly manufactured, causing the gaps. Also, the door frame was not square as evident by the differences in door clearances and rubbing. The solution they implemented was to caulk the door and install longer screws. When we purchased the door, we were told about how their quality control was much better than the factory. Also, we were told we'd receive a $250 gift card for the inconvenience, we received a $200 gift card. Nothing about this door has been the expected quality, correct, or professional. The door does not have the quality or integrity of a new door that was manufactured correctly from the start (which we paid full price for) and we have a damaged tree. I highly recommend avoiding this business. I will never buy anything from Liberty again.