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    Builders FirstSource

    1.0 (1 review)
    Closed • 7:00 am - 4:00 pm
    Updated 2 weeks ago

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    10 months ago

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    Elizabeth B.

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    Dixon Hardware & Lumber

    Dixon Hardware & Lumber

    (50 reviews)

    $$

    Not my typical place to review, as I am no handyman or gardener…read more However, on every visit the past 18 years, the staff has always been extremely helpful. The store is also wonderfully stocked and maintained. I recently decided to try to attract some hummingbirds into my yard and figured a nice hanging plant should do the trick. With my limited knowledge of such things, I immediately asked for some assistance and recommendations. I was referred to Ava, who was just an absolute delight. She was genuinely excited about my pursuit and immediately gave me many options. With her help, I was able to choose a beautiful calibrachoa. She was nice enough to trim it up a bit for me, while also offering recommendations on care and watering. I tend to like to highlight when I receive service that I believe goes above and beyond my normal expectations. This was one of those occasions. Ava is knowledgeable and just has a radiant personality. A true asset to the staff at Ace.

    As it's been in the past, I can again describe the Dixon Ace store as "twice the store and half the…read morestuff" (referring to the other two nearby Ace stores). Today I went to the Dixon store for two small hardware items. I spent considerable time in front of rows of small drawers, as did another customer, searching for one of my items. I think the other customer finally became frustrated and left the store after pacing back and forth looking for something for many minutes. We caught glimpses of store employees at the end of the aisle, but they never seemed to notice us . . . or care that we might need help. I finally found one of my items without help, but I had not seen the other one (Pop Rivets) during my time there . . . so I tracked down an employee and asked. The employee apparently hadn't heard of a pop rivet, so he called to learn where they were. When we finally arrived there, the selection was very sparse with only aluminum pop rivets available in any quantity less than 100. I resigned myself to traveling west on I-80 to the next Ace store where, no surprise, they had a better selection of pop rivets. If it weren't for the extra distance, I would always opt for "half the store with twice the stuff". Most days parking is a real problem at the Vacaville store . . . for good reason.

    Central Valley - custom cuts

    Central Valley

    (5 reviews)

    Let me start with I am a female reviewer......I spent Saturday trying to track down hardiboard…read moresiding to match the house. Help at Home Creepo was...as expected, totally absent. Add to that they had none of the items needed to complete the project. I moved on to True Value and while they didn't carry the product they did try and help me locate some.....and in the end recommended Central Valley. I arrived on Tuesday at 9 and the office employee was very knowledgeable and helped me with flashing to work with the trim board and siding. I drove to the pick up area and the young man who loaded my truck saw that the boards were long and kinda flimsy....said hold on I will be right back....returned with some wood that wasn't sellable and helped me support it. They were all so nice I would rather shop with them (prices were pretty similar to HD) than the box lumber yard!

    Used my company card and made two different orders a week apart. as soon is i placed the order…read morethey billed me (no problem) Then I called to see if my order had come in and it had (with no call from them) I placed a small order giving them my card number again. The next day i had someone pick the wood up and they charged him again for the small order and then put it on the same invoice. I called them and told them i need two seperate invoices to match what they billed on my card and was told they cant do it that way. The only good thing about this is i did get the wood but not sure how the invoiceing is going to workout

    Builders FirstSource - buildingsupplies - Updated September 2026

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