Where's my Money??? You never came back to fix my peeling floor. Didn't even last a month. Worst…read morecommunication...says he's coming then doesn't show up. NOW HES GHOSTED ME AND WILL NOT RESPOND. TOOK OUR MONEY AND VANISHED

Kellan and his team did a wonderful job on our garage. They arrived on time and finished on time…read moreand cleaned up well! He was very responsive and helpful in answering our questions. We had our entire garage and storage room covered in full flake epoxy and we couldn't be happier!

WAY over priced, poor communication and sub par workmanship. There was not anything done correctly…read more Would not provide any invoices when asked. Did unnecessary work without asking and then charge you for it. Broke several items of mine, including a new stove, and would pay for repairs

He started by saying he would not ask for a down payment. Before he left my house he asked for a…read moredown payment. I gave it to him. He said he will have a Jessica an interior decorator call me to discuss what I need done. Never heard from this Jessica. I was supposedly have a handicap bathroom. All I got was a handicap door. Never got my Mirror for guest bathroom. Never got my seat in my guest shower. Hand rails are way too big and bulky for my guest shower. And placed incorrectly.Towel rails are right above the toilet. Those need to be re placed with smaller rails. Never came back to finish unpainted door in master bathroom, and fuse box. Needs to come finish caucking around the tile and base trim. Left paint stains on my carpet and patio. Does not return my calls/text.

I have used Ray and his team of most amazing flooring people to renovate 2 bathrooms, tile my…read morekitchen and den and refinish my 100 year old wood floors. They were so professional, considerate, and just plain wonderful! I have recommended them to multiple friends. Love them and the work they do so much that I hired them to renovate my guest house! Fantastic! Oh also, their bid was on par. You won't regret hiring them! Believe me, I only review the best or the worst online. Nothing middle of the road :-).

Very professional and did a wonderful job installing solid oak flooring on our stairway and…read moreupstairs landing and office. I think most of their work is for commercial facilities which transfers to professional communication and attention to detail not evident in other residential contractors. Also, not a franchise but family owned and operated by people who take pride in their work. Good people who do great work at a fair price.

Barret Buford replaced our back deck around the pool. We were just going to replace it with wood…read moreagain, but he gave us such a fair estimate on Trex that we went with that instead. He even met me at the lumber yard to look at options and help pick a color. We are very pleased with the work.

Where to begin? Finding a contractor to work on your home can be a scary process. Are they insured?…read moreWill they complete the job? Are they trying to overcharge you? You could take your chances with a random Google listing, or you could call Buford General Contractors and get real professionals. Our job was a complex one. Our house is 40 years old and was suffering considerable wood rot on the deck that had spread into the side of the house. This caused not only a rickety, rotting deck, but water leaks in the house where the wood had rotted through. Not good! What started as a simple deck resurfacing turned into a complex job involving rebuilding the deck stairs, ripping out the old rotten wooden deck surface, replacing it with more durable surfacing that was resistant to rot, and this is the most hairy part.....finding the source of those water leaks and stopping them. One great thing about Buford is that they have great relationships with local subcontractors. If something is not their specialty, they have a Rolodex of numbers they can call for vetted, quality contractors to assist. This job required many specialties, and they coordinated with specialists to give us a great job done the first time. When big storms came after the job and there was still some leaking, they had a man onsite that day who quickly identified the source of an additional leak coming from rotted trim boards above the deck. This was very good and totally not their fault, as the trim boards above the deck were not part of the deck resurfacing, stair rebuilding and wood rot remediation of the deck itself. The price for this additional work was more than fair and it was done quickly and professionally. Seriously, if you live around Grapevine, Southlake, Colleyville or HEB, call them. They were always prompt, professional and reasonable. Not too expensive and not too cheap. You get what you pay for, after all.

Masters at their craft! These guys really know what they're doing. This is the fourth time I've use…read morethem over the last couple of years and they never cease to amaze me. Between my kids and my dog there have been some stains that I thought would become a permanent part of my home. Poof, like magic they're gone! If they can't get it out nobody can. We have some very expensive carpets and rugs in our house. It is important to me the process they use to clean them will not damage our investments. They use only the highest quality processes available in the carpet cleaning industry. Your carpets are left clean and dry quickly leaving Little to no residue to attract dirt in the future. I really appreciate the fact that they took the time to explain the process to me. Thanks A-Abc -Hopkins

Thanks A-abc Chem Dry! Great Customer Service and extremely Professional Service guys. I had a…read morecondo that flooded because of a hot water heater leak and they came out and cleaned it up in no time!!! Thanks for the prompt service!!!

The severe 2021 winter storm left my wife and I with a cracked second story pipe and a flooded…read more(mostly destroyed) house. We came home to the kitchen ceiling caved in and 3 inches of water on the entire first floor. Pat and Lindsay have been AMAZING. They came out same day and Pat and his son stayed until midnight working to get water mitigation taken care of and moisture out of our home. Pat worked tirelessly over the next week tearing out drywall, flooring, and everything else that needed done. They were also incredibly kind to us when we have been going through such a challenge. Water mitigation has been completely worry free from our side thanks to Pat's Carpet Care. We cannot recommend them enough. They are hard working, diligent, and trustworthy. I'm confident you'll have an amazing experience using Pat's Carpet Care for whatever services you need. Hopefully in your case it isn't flood damage.

Pats Carpet Care is fantastic! Integrity and a fair price is what this company is about!read more

Don't contract with this company for any hardwood flooring installation if you are looking for long…read moreterm quality. We had over 2000 square feet of hickory hardwood improperly installed by this company when we bought our new home. The flooring was not properly acclimated prior to install and was installed in front of our dishwasher blocking the appliance from repair or replacement. The floor "popped" over the first 3 months after install sounding like gunshots at all hours of the day and night. The boards separated and cracked lengthwise despite keeping our home in a 63 to 72 degree temperature range - exposing the hardwoods to water damage / warping when a glass of water is spilled by compromising the sealant that was applied during install. When asked for a solution to the access issues around the dishwasher, Doug suggested cutting off the legs of the appliance. We requested he discuss replacing the hardwood between the dishwasher and the island with tile and he ghosted us completely. We are looking for a vendor who can address the replacement of hardwood for tile as we requested.

I have worked with Doug for both professional and personal projects. Fantastic customer service…read more Quality work. He will bring carpet samples to me! He and his crew always show up on time and get the job done. They have great prices and are just so great to work with. If there ever happens to be anything wrong (which is very rare) he always make it right. I would highly recommend Carpet World for any type of flooring installation.

We do NOT recommend. Called & was told installer would call…read moreme back to answer questions. Left several more messages. Never called me back. Went to GED's Carpet on 360 in Grand Prairie and had excellent and professional service.

We just finished our third round of installation of new wood flooring with the MB Carpet folks and…read morethey exceeded our expectations again and we could not be any more pleased with the quality of the materials or the expert installation crew that did the work. They installed about 1200 sq feet of flooring in just three days including removal of the original wood floors, foundation floating, moving all our furniture and everything else necessary. They were very competitive with one of the major national flooring companies without the high pressure tactics and car salesman like tactics. I highly recommend them. A J Dodson