We've been trying for almost six months to get a replacement part which was still under warranty…read more Keep following up and told repeatedly "it'll be here soon." Was told it was in transit. That was months ago. They have not reached out to us even one time. Woman in office blamed someone else for not following up and said she'd endure it got taken care if. We've visited in person and called repeatedly. I would not do business with them again. STILL WAITING!

Taking Advantage of the Elderly and Disabled! BE AWARE THAT…read moreE-KONOMY POOLS HAS PURCHASED OTHER POOL COMPANIES IN THE TUCSON AREA! -Be sure when establishing service with a new pool company that it's NOT owned by OR associated with the owners of E-KONOMY!!! -Let's begin with my 80 YEAR OLD DISABLED widowed mother who used E-KONOMY Pools and was taken advantage of. -Charged for chemicals not used -Paid to have pool drained, power washed, tiles cleaned and PROMISED that this special tile chemical they charged her extra monthly for would prevent the calcium build up from coming back! Well you guessed it! It came back to which E-KONOMY Pools response was that they "didn't guarantee it wouldn't come back" and stated that the pool tiles weren't being maintained! WHAT? She paid E-KONOMY Pools for weekly service including brushing the tiles and pool, chemicals and services which were ALL part of the job and maintenance she was promised! -E-KONOMY Pools stated they would be happy to come give her a quote to have her tile cleaned...again...WHAT? Yet E-KONOMY POOLS has NEVER missed a monthly withdrawal from her account! Not to mention she hasn't been able to get into her pool for years-but just wants to keep it beautiful and maintained. -Ring Camera recorded Technician entering her backyard and leaving 10 minutes later. Once again not brushing pool nor checking chemical levels. Pool left with algae growing on sides when inspected. SHAME ON YOU E-KONOMY POOLS and your ridiculous excuses! What other Elderly and Disabled persons are being taken advantage of by this company? Unbelievable and absolutely not ok! Then there's our pool: -EVERY SUMMER...EVERY SUMMER- Pool Technicians falsifying documentation related to services rendered (and verified as falsified by Supervisors following up that Technician had lied). -Being told when lodging a complaint with E-KONOMY that GPS showed Technician at our address for 30 to 40 minutes. That is until our cameras showed Technician parked out front of our home for 20 minutes on their phones then coming into backyard for 10 to 15 minutes of service which showed them NOT brushing the sides, nor testing the chemical levels, nor backwashing which are the services we pay for on top of chemicals. -Now don't get me wrong-Fall, Winter, and Spring there's really nothing to do except check the balance...during those months we haven't expected nor asked the Technician to backwash except maybe once a month if needed but yet we pay the same amount all year. Not a problem-BUT do the job when we really need it during the SUMMER! -Camera recordings of Technician lowering pool water level then taking a picture and sending it to the company stating "water level in pool too low to backwash" so he didn't have to do it. -Been charged TWICE in one month for services and over charged for chemicals. -Continuous company turnover -Asked NUMEROUS times for quote on sand replacement for filter and NEVER received a response. These are just a few of the FRUSTRATING events without writing a book! We all work hard for our money and expect to get services agreed upon-not with this company where you're having to beg for good and fair service! I guarantee you that the owners of E-KONOMY Pools wouldn't put up with the service their customers receive.

Awesome service, awesome price, professional install on replacement parts for our 20-year pool…read moresystem...Thank You

prices are way out of line. Home depot acid is half of what this place charges never again…read more Lost this customer

I started with them 8 months ago. The Service is great but over priced…read more The people in the office will answer the phones and HEAR you but don't listen. # times I called with a payment issue...change payment type etc.. All 3 times what I requested was not implemented. They heard my need the change the payment but DID NOT DO IT....and payments bounced. ANYTHING they try to quote you is over priced and the exact item is on amazon 20 -30 dollars (if not MUCH less). Be warned...shop around The last item was a phosphates concentrate...them 92.45.Amazon EXACT item..41.29. The guys that do the field work (clean/chemicals) Are Great...office staff...not so much

Who knows how good this company is. I would never use them. Since asking for a quote and also…read moreasking not to be contacted any longer I receive a litany of emails - incessant emails - until I finally blocked them. Got the pool pump repair down at a fraction of the cost and much more expediently.

Bret and crew are highly recommended. Our spa motor went out and the unit is encased in our patio…read moreblock. The spa was dominant for over a year as we contacted four different repair companies that either came out (and charged us) to tell us that it was too hard - others looked at the pictures and declined the work. Recommended on social media, Bret showed up and said "we can get this done" and physically lifted the spa out of the block and fixed it. First time we had a problem-solver on the job. We admit, this repair was very difficult and his crew handled it like pros. Looking forward to getting the crew out for the next repair. Highly recommended!

Kutz Spa Service delivers a high quality service and product for an entirely reasonable price…read more They have integrity and honesty in advising the customer about the maintenance of their spa. They keep the customer informed as the diagnonsis proceeds, and are transparent about costs on the way, This is a great service company!

I have been using Craig Page from above and be on pools for 10 years. Craig is always willing to…read morehelp you solve the problem by giving you suggestions for troubleshooting. And if he has to come out to solve the problem, he is always reasonable with his pricing.

Craig has been providing pool services for my rental home in Tucson for the last 3 years. He has…read moredone an excellent job. He has years of experience and is fully capable of providing you full pool services (Ex. Cleaning, replacement of filters, pumps, and pool vacs) at an affordable price. After cleaning he regularly sends me photos of my pool and back yard, and sometimes give me a quick call to let me know how things are going. He definitely cares about his customers, their pools, and properties.

If you're looking for a company that has knowledge about your pond and will charge you fair prices…read morefor plants fish, and maintenance services, you need look no further than Pond Plants and More! Nora is an absolute genius! She helped me with my pond, gave me the equation on how to figure out how many gallons my pond is and recommended the right plants and the right fish. Their service guy Anthony was wonderful. He brought the plants and the fish, but probably because I was also giving them some Koi. Otherwise, I think you go pick your stuff up yourself, unless they're doing a service. They don't charge by the hour, like some of the ridiculous companies in Tucson, they charge by the job. To me that's fair. Way more fair than sending two of guys with only pressure washer experience at 150 bucks an hour! And as far-fetched as that sounds, I promise you there's a companies in town that do exactly that. Ponds Plants and More have great fish, great plants and great folks. I'm really happy that I found them. And I'm looking forward to making sure that they're the only ones in town that help me with my pond from now on.

Beware of this company. They installed a new pump in my pond. Then cut the wires exposing them…read moreabout two inches above the water and "sealed them with a liquid tape. For this I was charged $646.00 $389.98 for the pump and $225 for the service call. I had my electrician look at the pump and he informed me it was very dangerous. I brought this to the attention of the owner and nothing was done. I then had a pond expert check the wires out and he agreed it was dangerous. He replaced the pump and charged me $400 pump and labor. Certified letters requesting some kind of reimbursement were sent. Spoke with them and they denied wires were cut even though I have a written note from her stating that she sealed the wires she cut with liquid tape. They have refused any ownership of what was done or reimbursement. Do not use this pond company.

Ace is the place " newer name here added Paul's Ace hardware …read more Hopefully not private equity buying up medical et al ? After inspiring spring Yelp Tucson Elite event yesterday at DiLuna on Campbell ; Nicci passionate presentation on seeds & organic seeds & planting I found the complete local Tank's organic line of " dirt" compost , fertilizer for 23$ 10lbs ( was 35 $ on Amazon) . It's supposed to rain tomorrow try to fertilize first ; Nicci said plant before rains . This ace big store with great customer service at Swan & Sunrise . The staff on the floor" always so knowledgeable & helpful. Plenty of parking in front .

I have a five year old , all metal hose that failed…read more Shanna, the manager refused to honor the lifetime warranty because it is from 2021. And already a replacement from then. They have a hose in stock. I was told to get a box, pack it , pay to ship it, add a 10.00 personal check to ship the replacement back. That alone is 30.00 including the check and i have to wait to see if accepted SO: On line, 5 minutes in the car lot . There is no phone number on the warranty for the mfg in Massachusetts. Plan B... Overniight, The AP app, $33.00. Be here tomorrow. One star added to Ace for being open. New ownership here, new attitude for clients. They have lost a 30 year client loyalty from me & did not even look up my history. Very Short sighted - Shanna! In Fact, i am going to go to one star because she put the responsibility on me when she had the replacement in her hand.

Staff is always friendly and makes sure to provide any advice I ask for at this location. Love the…read morecommunity feel here and the free popcorn and rewards program!

These guys are great to work with the manager and the cashier and the staff really helpful. I had a…read morevery complicated electrical water heater issue to deal with and they worked super hard to get the solution to my issue highly recommend them. Their prices are fair and the knowledge is worth every penny.