Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

In the market for a new jacuzzi and have been recently shopping around and this is the first place…read moreto just give me the gist of what they offer including the Jetpak which is an interchangeable pack for the jacuzzi depending on your needs. Other than that no pressure, no crazy sales pitch, and no endless information about the intricacies of what makes their jacuzzi's work the best.

This is a review on a service call for our Bullfrog hot tub provided by Bullfrog service people…read more We've had our hot tub for six years and this is the first time we've needed to have a service tech visit. Bottom line, Brandon the service tech was absolutely fantastic! Extremely knowledgeable, very professional. Strengthened our overall happiness with our Bullfrog hot tub. In fact, for that matter everyone I've spoken to on the phone to make this service call happen were also very professional. This isn't our first hot tub, but it is the best one. I work with service people all of the time in my occupation, I had low expectations, Brandon has renewed my faith!! Are you there Bullfrog corporate? Brandon is a keeper, treat him well!

By posting this review I hope to give the reader not only information on Presidential Pools but…read moresome insight on having an inground pool built. Here is our story. After deciding that we wanted to have a pool built I went to the internet and researched pool companies in Tucson, trying to find the best ones. I narrowed it down to six companies. (There were more that were equally good but they specialized in larger, more high end pools.) Anyway, the six I contacted were Presidential, Southern Arizona, Oasis, Omni, Zarate, and First Choice. I set up appointments with each one of them to come out and look at our yard and discuss it with us. I gave each one the same basic parameters- approx 30 x 16 in size, with a depth of 3 in the shallow and 5 in the deep end. Fair amount of decking around the pool, no heater. Pebble sheen plaster. (Like Pebble Tec, but the aggregate is smaller). So everyone had the same marching orders. Bill Butler with Presidential was the first one to come out and the first one to get back to us with a layout drawing of our backyard with the pool in it along with a price. I had an immediate gut reaction to Bill that he was someone we could trust and that they would do a good job for us. It took awhile to gather all of the bids and alas, two companies just blew us off and never returned calls or got back to us with pricing. I'm not sure why that was, maybe the job wasn't big enough for them? Anyway, Omni and First Choice were the ones that ignored us, despite coming out and promising they would get back to us right away with pricing. So now it was down to four companies. Presidential and Oasis were pretty close in price, the Southern Arizona and then Zarate. So we compared apples and apples with Presidential and Oasis and we went with Presidential because although their bids were close to each other, we felt most comfortable with Bill Butler. So we signed a contract with Presidential and gave them a deposit. They said it would take about a month to get permits and whatnot and that is about what it took. After the permit was issued we then met with Heather, the project manager with Presidential. She explained to us in detail what the process would be from start to finish. Much like with Bill, we felt comfortable with Heather right from the start. I am a big believer in communication and Heather was great at that, always letting us know when crews were going to be showing up and what was going to happen next, etc. Anyway, after the month or so wait for permits, our project got underway. From the day they began excavation until the day we were swimming the total elapsed time was six and a half weeks! After completion they had a tech come out and do all of the equipment start up, chemicals, etc., and then a couple of days after that they had a tech come out and show us how to run everything and take care of our pool. And while our backyard is still under construction (by us, see pictures), our pool is complete and myself and our family are enjoying it to the fullest! Presidential Pools was absolutely great and this entire experience was painless. They built a quality pool in a timely fashion for a price that fit our budget. Bill Butler, Heather, Callie and the rest of the office staff, well, they were all great to deal with and all are very good at their jobs. I can't say enough good things about having Presidential Pools build our pool for us, I would highly recommend them! Gary Hickey Tucson

Quality is above and beyond expectations! Shane & his crew were very responsive to all of our…read morerequests and informative. We LOVE our new custom pool! HIGHLY recommend Presidential Pools!

Love our Spa!!! Has all the extras we wanted. When we…read moreordered spa we also ordered a custom cover and umbrella. Love the umbrella but cover would not fit on spa due to the fact our spa is enclosed on three sides . After talking to representative who spoke to owner we got a full refund on cover. I would highly recommend this spa company

We bought a new spa from Sunset Spas two years ago and have had nothing but trouble with it…read moreleaking. They sent a repair technician out once who made a repair which lasted for a few months before we had another leak. The second person came out a made repairs and since then we have called him out over the last 2 years, spending over $1000 of our own money to get it repaired. He said we have a "lemon" and suggested we list all the repairs we've had done and go meet with the manager. We did that. He said he had to send all our data to his "manager", and he'd get back to us. That was over 6 months ago and we've never heard a word. In the meantime we've had our repairman over 3 more times for leaks. We are so frustrated and don't know what else to do. Save yourself a lot of heartache and money by never having anything to d with Sunset Spas on Costco Drive in Marana. We wish we'd never walked into that store!

They did an excellent job on our pool kool coat and beautiful pavers on our patio for A reasonable…read moreprice. Very quick too !

From the owner: Dive into Luxury with Our Premier Pool & Landscape Services! 🌿…read moreTransform your backyard oasis with our expert team specializing in fiberglass and concrete pool installations, along with stunning landscape designs. Whether you dream of a serene fiberglass pool or a custom concrete masterpiece, we'll bring your vision to life. Enjoy quality craftsmanship and personalized service every step of the way. Contact us today to make your dream outdoor space a reality!

!Josh and Tortuga Pools delivered flawless work--professional, efficient, and detail-driven. The…read morewhole process was smooth, the results exceeded expectations, and the project came in under budget. Great value. Highly recommend!

From the owner: "We are Tortuga Pools. A premier custom pool builder dedicated to transforming your outdoor space…read moreinto a personal oasis. Inspired by the timeless grace of the desert tortoise, we bring craftsmanship, attention to detail, and lasting quality to every project we undertake. From innovative pool designs and artisanal mosaic tiling to comprehensive installation and maintenance services, our team works closely with you to create a stunning retreat that perfectly complements your home. Experience relaxation, elegance, and exceptional service with Tortuga Pools Inc.—your partner in building the pool of your dreams."

Bret and crew are highly recommended. Our spa motor went out and the unit is encased in our patio…read moreblock. The spa was dominant for over a year as we contacted four different repair companies that either came out (and charged us) to tell us that it was too hard - others looked at the pictures and declined the work. Recommended on social media, Bret showed up and said "we can get this done" and physically lifted the spa out of the block and fixed it. First time we had a problem-solver on the job. We admit, this repair was very difficult and his crew handled it like pros. Looking forward to getting the crew out for the next repair. Highly recommended!

Kutz Spa Service delivers a high quality service and product for an entirely reasonable price…read more They have integrity and honesty in advising the customer about the maintenance of their spa. They keep the customer informed as the diagnonsis proceeds, and are transparent about costs on the way, This is a great service company!

From the consultation to the end result of our pool renovation, we were blown away by the service…read moreand professional job of SoAZ pools. Justin had a vision that I couldn't even see before and the outcome is more than I could have ever imagined. If I had any questions, as tiny as it some were, Justin, Itzel, and Cliff, would always get back to me right away. I would HIGHLY recommend them for any of the services that they provide. We are absolutely overjoyed with our experience. Thank you all so much!

GREAT RESPONSIVENESS! I recently inquired to SoAZ Pools…read moreabout a minor crack in our pool Pebble Tec surface. The same day SoAZ Pools (Steve and Itzel) coordinated with Modern Method Gunite (MMG) headquarters in Houston TX to have a qualified rep sent out from the local Tucson MMG office to assist. The next day MMG rep (Elias) arrived early, immediately inspected our pool and promptly completed on-site repairs of several minor imperfections in Vail, AZ. We greatly appreciate both companies taking time during this busy swimming season to accommodate our request. Their track record speaks for itself. Steve and SoAZ Pools have always been outstanding facilitating success for our pool issues--his project manager skills and experience continue to be unequaled. Again, thanks to both SoAZ Pools and MMG companies for the superb responsiveness and results!