Insufficient bandwidth for streaming video - think Netflix. This also affects Direct tv functions…read more This info came from their Tech Support team. They are aware of this - but do not tell you when you sign up! The fix is scheduled for 8/18/17 - if you can believe them. Not a good value at the present service level.

If there was a zero star option I would have selected it. They say 24 hour support through their…read morechat but when you click on it nothing happens. Their internet in my area is hit or miss. All it takes is some rain to make the internet connection useless. When I lived in Michigan it was the same way...it was so bad people in the area used to throw rocks through their windows after hours. I have no idea how a company can give such deplorable service and stay in business or not have a class action lawsuit against them. If you have ANY other option, take it!

I switched to MontanaSky from Spectrum, I felt I had no choice. They're internet is faster AND…read morecheaper, plus their office is located in Kalispell. Been with them for a while now and haven't had a need for support. Was really easy to get someone on the phone to update my payment method. THANKS MONTANASKY!!

Had some issues today hoping to remedy it, Fred reached out to me and solved the problemread more

I had a appointment scheduled. I waited around for one of the 5 employees to acknowledge me. They…read moreall walked by me and stared out the front doors. Finally I tracked someone down that would actually make eye contact with me. I needed to drop off my phone for a previous trade in. They told me they could not help me. He didn't even look up my account or exert himself to attempt to try to help me. He told me that I would have to find a corporate store and there aren't many left nationwide. Or call Verizon Wireless customer service. What is the point in a Verizon store if they cant help customers. What are they getting paid to do? This is beyond frustrating. This was the second store I went to that has Verizon advertised on the outside of their building but they could not help me with a simple trade in. Horrible customer service, I will never step foot in this store again. Huge waste of time!!

This is a Verizon SCAM and FRAUD! In July, a young man, Vovaughn, knocked selling new Verizon home…read morewireless internet in Whitefish, MT. He was very clear that if I changed to this new service, I would pay for months 1 and 2, then receive months 3 and 4 FREE. He then ordered the wireless device and it arrived in a few days and works well. I paid the bill for the first 2 months. Verizon continues to bill my account for the "Free" 3rd and 4th" months. They terminated my service and refuse to answer when questioned about Vovaughn's promised Free service. Transferred to a noisy call center in Philippines, I am suffering without home internet and lack of any response about their Verizon Salesman.

I switched to MontanaSky from Spectrum, I felt I had no choice. They're internet is faster AND…read morecheaper, plus their office is located in Kalispell. Been with them for a while now and haven't had a need for support. Was really easy to get someone on the phone to update my payment method. THANKS MONTANASKY!!

Awesome internet service, great customer service, fast, reliable internet and great support! Thanks…read moreMontanaSky!

The local Charter office in Kalispell MT truly does not give a crap about its customers. This…read morelocation is only open 9-6 M-F, making it nearly impossible to trade out THEIR defective equipment. In addition, the shift supervisor working on Tuesday, 1/12 was playing on his phone while 3 of us were standing in line for assistance for 15 minutes. There was an empty kiosk he could have sat down Instead of playing on his smart phone obviously engrossed in something personal. What a sad excuse for customer service. UPDATE: On top of the above, we were trading in an HD DVR and was given a HD non-DVR as a replacement. Unbelievable!!!!!

We switched from sky net (who resells century link) totally amazed with the difference in cable…read moreinternet- excellent compared to what we had- 6 times the speed with no interruptions as with century link. Also we did not have cable to the house and they laid cable buried it and the installer was on time quick and did a great job.

Total scam artist ,just want to steal all ur money for dial up speeds. Tried to up sale me to…read more500mpbs speed for 80 dollars after a just told them vero offered me 2500mpbs speeds for 80 dollars....

So on October 30th 2025 i spent about an hour on the phone with spectrum customer service updating…read moremy account and getting my bill reduced. I have just Internet through them that is it. I have been with them for over 20 years and been fairly happy with their service. Now the updates to my account required a new modem, Which they shipped me. I installed the new modem set up the iternet and everything was fine. I went to the local store to return the old modem and router they shipped (that i did not need). The guy in the store offered me a free tv package, I declined the free TV package he offered, But he still added it then said he could not remove it, But that it was free and not to worry. When i got home i got an email showing where he removed all my services and then readded them which changed the bill from what i set up the previous week, and added almost $40 to my bill. I had to call customer service to get it all straightened out. The customer service rep was helpful (the one on the phone not the store) Got my account corrected and reduced my bill even more for the trouble i had at the store.

James did an outstanding job with trouble shooting and fixing things on my new phone. I am awful at…read moretech/phone issues etc and he patiently and competently took care of everything for me. Thank you James! All the young men in the store were very courteous and helpful. Five stars

Worst Verizon Store EVER!! They signed me in ( so they said)…read moreChecked with rep after 30 min. I wasn't on their list. TERRIBLE!!!

mtnmax is the worst Internet provider I've ever experienced. The router is poor quality. The signal…read moreis very weak and only travels about 25 to 30 feet in a straight line. The signal in the backyard outside the door is very weak. The signal the detached garage about 30 feet away is nonexistent. The satellite unit that you rent for an extra few bucks a month to boost the signal other rooms has no function whatsoever. It does nothing and the signal light is always on red for no signal no matter what, even after repeated resets. Avoid mtnmax like the plague. The company is a sham. Don't waste your time and money.

Sold my business and the new owners refused to finish the last year of my contract because they…read moreconsidered MtnMax shady. I made several attempts to resolve the issue over the last two years including moving service and paying 3 months equivalent service to settle but all offers refused. I didn't terminate the agreement they did because they didn't want to move service to my home after the new owners refused to use their service. I currently have had to employ an attorney to settle this. They want thousands of dollars for the early termination of the contract that they terminated and have reported it on my personal credit. Beware of doing business with them and carefully read the very one sided agreement in their favor.

For two years they over promised and under delivered. I was urged to find another provider when…read morethey got tired of responding to my calls for service outages. I was told I needed to call less or they would have to cancel my account. I had no other options so called less and overpaid for sub-par service. They alerted me when a new provider became available and encouraged me to switch but not cancel until I was sure I had service. When I finally was able to cancel today was informed there was a 30 day notice that they would not waive and so I'm paying for one more month of no service. They know full well what I've put up with the last two years and any had customer service waived the cancellation period they may have avoided this review. Buyer beware with this service provider. If you have another option - take it.

Montana Digital is expensive and they are busy people; it can be very tough to get wifi hooked up…read morepromptly or as scheduled. On more than one occasion, I've had delays. The last time I moved services, they were to install while I was away for the week. They did not do so and upon my return, I found that I had no wifi. I lost valuable time when I had to get them to do this while I tried to work out of my office. Then it took hours - longer than agreed/scheduled - to get me set up. The installer was a really nice guy, so it was not too hard to be patient. Also, Please Beware: Read the fine-prints (and Terms and Conditions that you might not even get) about the annual contract. I received a three-page agreement form that references for me to see the Terms and Conditions but none were included in addition to this one brief contract. You WILL be charged if you disconnect services earlier than the year. I was unhappy about this, which I expressed; but was ignored and charged anyway. It is unfortunate that I have to give this poor review because I'd like to see the mom-and-pop shops do well and not be taken over by Warner. The two star is for the nice installer. I'd be glad to remove this review if my expressed concerns were addressed. Don't use CenturyTel either. They are the worse. I'm unfortunately having to go with Charter but they have been great. I understand that there are other good options out there.