This is a highly trained, extremely professional police force. Possibly the best that Bullitt…read moreCounty, KY has ever seen. Four or five stars, easy. But these guys are in trouble. The city of Shepherdsville is in a state of financial crisis and the best and brightest police officers, under the looming threat of lay-offs and salary cuts, are leaving in droves. That being said, these fine men and women have the best reputation of any law enforcement agency around. If I were traveling through Bullitt County, KY and I were in need of assistance, then I would certainly hope that one of the Shepherdsville Police Department's officers would be the ones to respond. I hope the same can still be said in the coming months. The mismanagement by the city administrators and the attrition of the best, most highly skilled officers to other agencies limits my rating of this department to three stars.

911... what is your emergency?? That is a question that nobody wants to hear. Fortunately for…read moreresidents of Bullitt County, we have a great group of people working here. No matter if you need police, the fire department or emergency medical services, these are the people you want sending help. They know how to help calm you down in your time of crisis, so they can accurately send you the help you need. There is a lot that happens here at dispatch. They don't only serve one department but send out units from 6 police departments, 6 fire departments, up to 6 ambulances, EMA services, animal control, the coroner, as well as call for wreckers, contact judges, county attorneys, KSP, railroads, cps, and several other departments when needed. These guys and girls are here when we need them and really take on a load to get us the emergency services we need, when we really need them.

Bullitt County Ambulance balanced billed me for everything the insurance didn't pay, then when we…read morepaid the balance so that it doesn't go to a credit agency they charged $6 processing fee twice for the debit card payment. Even in an emergency situation I will refuse services with this company.

I didn't go inside the Shelby County Sheriff's Office in Shelbyville, but I did spend some time…read moreoutside the building and around the area. The facility itself looks well-maintained and professional from the exterior, with clear signage and a clean, orderly appearance. The surrounding area felt calm and easy to navigate, with convenient parking and good visibility around the building. It gave the impression of an active, functioning public safety office that's taken care of.

It's been seven years since I wrote a review for the Shelby County Sheriff's Department so I think…read moreit's time to write an update. This update reflects the changes that have been made due to the Covid-19 pandemic. First of all, no I do not frequent the Sheriff's Department because I'm in trouble. I make an annual visit each year in October to pay our property taxes. It's always an easy procedure to climb the grand Court House stairs, walk to the end of the main floor hallway, enter the office and carry out my business. This year I wasn't sure if any changes would be made due to the up surge in Covid19. I still got a parking spot in front of the Court House, climbed the front stairs, and walked to the end of the first floor hallway. Upon entry into the office I experienced the only change. A nice plexi glass partition had been installed on the counter top with cutouts to hand paperwork through. In front of the counter was a long table lengthwise that assured customers would not be too close to the window. I handed my tax bill and check to the Sheriff and he promptly rang it up, stapled the receipt to the bill and handed the paperwork back to me I'm paid up for another year. Thanks for making this process so easy.

I called the Jeffersonville Police Department, to ask about the current laws regarding the newish…read moreroundabouts. Previously, someone had told me there was a new law prohibiting vehicles from driving alongside semis, while in a roundabout. I was calling to ask if that was actually a law, to ensure that if a semi crosses over the lane (happens almost every day) and strikes my vehicle, that I would not be at fault. The dispatcher I spoke to kept giving audible and exaggerated sighs, and told me that I needed to call City Hall, not the police (incorrectly assuming that I called to complain about the roundabout). I'm not sure why the dispatcher would tell me that I should call someone other than law enforcement, to inquire about the current laws they enforce.

My experience w/ this local PD revolved around being stranded, on a holiday, with 2 flat tires…read more Let's call it a bad day. The K-9 officer pulled up behind us on the shoulder. I got out to talk to him and he asked "are you guys ok?" And "what kind of help do you need?" Once he found out that we were already waiting for a tow truck he told me to stay in the car, get some AC,(it was 94° that day) relax the wife and kid, and stay safe. He stayed parked behind us with his lights on until the tow truck got us out of there. He was very kind, courteous, helpful and professional. He was what ALL cops should be......

Officer S Norton decided not to help me after a hit and run where I was on foot hit by a box truck…read more I tried to offer him the license plate 3 times but he needed my information and to work outside his scope as a paramedic. Instead of taking the information he decided not to take ownership and write himself a favorable report. Dispatch is an absolute joke and I had to offer them my location 4 different times to 2 different dispatchers. The second dispatcher wanted to argue and cancel my request. It took a third dispatcher to finally take down the correct location. It took 25 minutes to arrive. Defund these lazy folks.

Had a chance to visit the Sheriff's office again today. The staff ladies are always so nice,…read moresmiling, helpful and welcoming.

Having been a less than exemplary young adult (in another century) I have had many unpleasant…read morepolice-type experiences. I must say, however, that our local P.D. has mitigated my attitude. Not that there are not a (very) few of our officers who have some personal control issues.... but I suppose that comes with the badge. The administrators and the vast majority of the officers are professional, polite, and try to be helpful. I'm glad you're here, guys! Thanks for doing a pretty thankless job, and doing it well. FIVE STARS!

I am a professional pilot car driver, me and three other escort were escorting a oversized truck…read moreload that weighed 254,000 lbs , Per state Mandate regulations , On the Permit for movement in ky that the Driver can be the only one on the bridge while crossing in a speed no greater then 30 mph. Trooper gives me only a ticket for careless driving which is 3 points on my license plus paying a ticket for $164 , Which he claims I cut off traffic when I did not, However what he saw was me waving my arms out the window of the van less then a foot off my rear bumper. So with that he said I cut them off tho I didn't. I even wanted to explain my side and he didn't want to hear one bit of it and wasn't interested in what the permit said we must do which is Issued by the state of Kentucky. Basically doing my job keeping others safe following state permits Officers will lie and give you a ticket. Apparently from Post 4. I am beside myself over this as I am a first responder here in ky and Assit. Chief.