Very nice building with great instructions on things you might need to do…read more Easy to get around. The location was very clean and warm in the frigid temperatures we have had lately. I didn't get to work with any employees so can't comment on their service but rumor says it's good.

Expert and friendly! Equipped for a great variety of needs - printing, copying, binding, boxing,…read moreetc.

The USPS is getting horrible and the staff does as little as they can to help you. I ship thousands…read moreof items a year and the USPS loses countless packages. We go in to see if they can help track them down and guess what not once have they been able to recover even one of my packages. Try to make the insurance claim they make you go online and if they actually approve the claim that you make your waiting months and countless phone calls to get paid. Slow doesn't describe the service you get. Why have a tracking system when you wont follow it? Just another government scam.

I am constantly not getting my mail Bills for utilities ect. Today I got mail notifying me a place…read morescheduled me for an appointment. But I got the letter 6 days after the appointment. So also not getting my mail on time. How am I supposed to pay my bills and make ththese appointments. If you aren't delivering at all or in a timely fashion. Please hire more workers to get the job done. Thank you

I had to do a change of address at the worst time of the year. But, it turned out great! The line…read moremoved fast, customers and clerks alike were friendly and I was really happy with the visit. Thank you Georgetown post office!

I have been here about three times now to send things out. Help has been wonderful and efficient…read moreevery time. And makes the process super easy!

usps highlands is totally ridiculous lunch is lp…read moresupposed to be from this 12 - 1:00 pm here is it 1:15 pm and people have to conduct business as that is the only time they can because of the hours they work. no one ever opened the door so i could not conduct my business! ridiculous

Came at 2pm to accommodate lunch hour+... turns out they must take a multi hour break.... 3:15???read more

Right now they are operating out of a temporary trailer. It has not affected the quality of the…read morecustomer service. They are always nice and helpful.

The Prospect Post Office is the best. The window clerks are always pleasant and efficient.read more

I needed to renew my passport. Filled out application online, easy. I took it to usps, they took…read morecare of all I needed, easy!

I dropped a Mother's Day card in the drive up box the evening of the 7th to go out the 8th…read more Mother's Day was the 11th. Tell me why my mom JUST got it today, the 23rd?? She said its post marked the 19th! What!!?? Ridiculous! I guess I'm sending everything important thru FedEx from now on.

My local post office. I've always received quick and efficient service. Plenty of parking as well.read more

We have frequented this post office for the past 15 years. Employees are generally friendly and…read morehelpful. Yesterday, I stopped by to pick up a passport renewal form. While I was there, I asked a young lady if I could make an appointment for my wife to come in and renew her passport. The young lady stated the postal employees do not set up appointments, you have to go on line and make an appointment. The young lady even wrote down the web site for me. I made it very clear this was a renewal, not a new passport. I know she understood, because she quoted me the renewal price. We wanted to get this done as soon as possible so IF we decide to travel in the Fall, she would have it. Yesterday afternoon my wife navigated the USPS website (with a little frustration) and scheduled the first appointment available which was today, late afternoon. We wanted a morning appointment but none showed available. Today we ran some errands and had to kill three hours waiting for her appointment time. Upon entering the post office this afternoon, my wife stated she had an appointment for a passport renewal. The VERY person I spoke with yesterday, then told my wife; "You don't need an appointment for a renewal". She went on to hand me an envelope and told me to fill it out while she leaned against the counter and watched me. We were charged $15 for taking the passport photo. The postage was $6.70 for a total of $21.70 due the post office.

Pleasantly surprised, based on the reviews! There's plenty of parking, although if you are coming…read morefrom the south going north toward Broadway, the first parking lot is a lot for loading and employees. To save a few steps (and to be in the right spot) make sure you go to the second lot. The exterior felt quite industical, and the post office sign had a very retro vibe, like it had lived in Louisville for awhile. Someone should clean that thing, because I swear, it is feeling historic. Inside, may feel a bit dated in certain spots, but their are gift cards, greeting cards, and plenty of packaging options to choose from. Plus, a passport sation for our convenience. Most importantly, the employee behind the counter was super sweet and efficient, making her way through a busy holiday line swiftly. Bonus points: super cute baby animal stamps!

Great experience with a passport appt. Heather was amazing and provided my daughter and I with…read moreexcellent service and has a great manner about her. Thanks for making a stressful situation enjoyable!

Line is amazingly long.... When I made it to the front of the line, I asked why... she told me…read moremailboxes in the area have been broken into...... She was very professional and friendly... hopefully they get these boxes fixed soon... for everyone concerned...

Just an absolute joke. The staff was completely awful, rude and I called them out on it. They…read moreweren't helpful whatsoever and even gave me all the extra supplies I had to purchase for free because they knew they were in the wrong. I will never support USPS again after this experience and taking my business to other companies who understand excellent customer service practices. Stay FAR away from this location, total garbage.