Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more

I've been coming to this location since it first opened which is something like 10+ years ago and…read moreeach time I come I spend several hundred dollars. Back then they had a great service, great employees, great management, great selection, and great prices. Over the years the product selection started shrinking and they stopped carrying my favorite brands and products, and the website became super buggy. Now they have changed management again and I think they got bought out by a corporation called STIIIZY. STIIIZY AS A BRAND AND AS A COMPANY IS PURE TRASH AND SO IS THE NEW MANAGEMENT! The product selection is terrible now and half the time they say they have things in stock online and then when you go to the actual location they are out of stock. The products are overpriced and less potent with a small selection and all the best brands like Costal Sun, Maven, Fig Farms, ABX, etc. are no longer carried just so they can promote their lousy STIIIZY products. The website is super buggy and constantly redirects itself in a loop between the actual 7th St. store location as the supplier and STIIIZY itself being used as the supplier. Prices seen online for the same item are different depending on if you're buying from the actual 7th St location or through STIIIZY even though they're the same place, which is super confusing. The website always has trouble with online coupons and promo codes. The staff is usually polite but a lot of the employees don't seem very intelligent. Half of them look like they've been stoned the whole day and they can't even answer basic questions, they are super slow and look totally dazed and confused. Here's a thought, be professional and don't smoke at work! The staff can't seem to count the items in orders properly so you're likely to get orders with missing items; worst of all is that when there are issues/problems or major inconveniences the staff and management will do nothing to help or make up for the trouble. My last three orders placed online were incorrect and missing items. In the past, on several occasions they gave me the wrong change or gave my order to someone else. When you buy STIIIZY items with a set weight, like a 3.5 gram or 7 gram package of flower the actual amount you get is far less. I've had 3 times where when I weighed out a brand new 7 gram pouch of flower it was actually around only 5 grams so STIIIZY is basically shorting and stealing from their customers. Last time I ordered online for an in person pickup I ordered 10 items and had to call 3 times to get an update on my order and when I was told it was finally ready & I arrived to pick it up, it was missing 5 items. How hard is it for their high-as-a-kite employees to count to 10! Then they said sorry we're out of the items you wanted... Well that's why I ordered them hours ago when they were in stock but since the staff is often stoned, they can't focus on their jobs and pack/fulfill orders properly or in a timely manner. To make matters worse when I told the bud tender who was helping me that 5 items missing from order is not cool he started to give me attitude and push me out of his line. UNACCEPTABLE! I told the manager how bad my experience has been and how downhill everything at this location has gone, he said many people have complained about the same things and that he can't do a single thing to make things better. No discount or credit, no complimentary item for the bad experiences, not even an apology. STIIIZY/CALIVA/their management and employees are all incompetent and inept. The way this business is being run is absolutely pathetic and it needs to get shut down. After being a devoted and loyal customer for 10+ years who has spent thousands of dollars here, I AM ABSOLUTELY DONE WITH THIS PLACE! THIS PLACE IS A JOKE AND NOT WORTH THE HEADACHES AND DRAMA. I'd be willing to pay twice as much somewhere else to never have to deal with incompetence of STIIIZY/Caliva again. Corporations really do ruin everything and STIIIZY took a damn fine dispensary and completely screwed it up and that's why I hope this place goes bankrupt because the corporation totally deserves it. Trust me, find a different dispensary because this place is an utter asinine failure.

Amazing budtender! Super knowledgeable, friendly, and always gives the best recommendations. She…read moremakes every visit easy and enjoyable. Highly recommend asking for her if you want excellent customer service! Thanks Lacey!

This place is so clean and has a big variety of products. They always have great deals! This is my…read morego to dispensary and keep recommending it to everyone.

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

I liked the product. It was good and served my purpose. Highly recommend to others for them to useread more

Great staff and products. I was in and out in under 5 minutes and happy with the products they had…read moreavailable. Alyssa was very helpful and friendly.

Huge shoutout to Brooke for always getting me right every time I step into the store. Love the…read morecommunity feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better

I am not a fan of this place. First thing is that the staff is nice, place is clean, it is not…read moreoverly crowded but the policies were terrible. The place has a lot of selections with different brands. I cannot say the price value is great. It is not terrible but not the best. That being said, the reason for the terrible experience was the policies. It made this experience terrible. We wanted to get on of the gummy bongs and they grabbed it from back stock. We did not think much of it as it was boxed and we also got a bunch of other products as well. We got back and found the worker input the wrong one so we took it back. There was a difference and they said they could not refund us and could only give us store credit. Normally if it was our error and they were making an exception then that is fine. In this case the worker gave us the wrong one and they still would not give us money back. The manager said he could not do it even thought it was not our fault. So we did not have a choice and has to take the credit. We came back to use it and they had deals on the product if you buy 2. They would not use our store credit. They said we either use the deal or the store credit but we cannot use both. That was absolutely ridiculous!! First we are forced to take the store credit for their error then they will not let us use it with the deal. I understand the workers are limited to what they can do but that policy is absolute ridiculous. Overall the experience has been terrible. As stated the workers are friendly and nice but the store policies made this a terrible experience. I would not recommend this place. The place does not have great policies in place and you are better off saving yourself a big headache.

This is my 1 and only spot to shop for my pain relief. They have amazing discounts and rewards…read moredaily. The shop pet, Mina is the coolest lil dog. Besides the awesome customer service from everyone, especially Cristina (Super friendly, always welcoming), Mina is the highlight of my stop. Stop by for daily 20% off and say hi to Cristina and Mina.

Best dispo in the bay area . Friendly workers…read more Environment is a vibe And everyone here is very kind and patient Would recommend 10/10

The owner Johnny really takes care of his customers! Not only in choosing from their great…read moreselection of products, but he went above and beyond for my husband recently. He was involved in an accident out in front of their business and Johnny pulled the security camera footage for us immediately to prove my husband was not at fault. CA Collective is always clean, their staff is amazing and they have the best prices anywhere! Definitely come here for your cannabis needs!

CA Collective - Phelan (1 Star)…read more CA Collective used to carry a respectable concentrate lineup. In the past, you could occasionally find brands like Apex -- products that had broader market visibility and were even discussed across other state markets and enthusiast communities. Unfortunately, that side of their menu has largely disappeared. Today, the focus appears heavily centered on in-house flower and vape cartridges. Concentrates are minimal -- typically limited to ABX (around $30), Raw Garden ($35-$40), and Almora Farms, which is often priced significantly higher than what you'll find at other dispensaries in the area. For shoppers specifically looking for live rosin or a broader extract selection, the options are extremely limited. Pricing is where the biggest concern lies. Premium flower such as UpNorth listed at $75-$80 per eighth is difficult to justify in the current market. At that price point, it feels disconnected from standard San Jose pricing and edges into what many would consider excessive. Even the in-house flower, while convenient, lands closer to mid-tier quality at best. It almost creates the impression that pricing structure is designed to funnel customers toward in-house products rather than compete on broader brand selection or value. For out-of-town visitors unfamiliar with local pricing, this may not raise immediate red flags. However, for regular consumers who understand the current San Jose market, the value proposition is difficult to defend. If you're looking for a more curated and competitively priced dispensary experience, Haze would be a stronger alternative nearby. At the moment, CA Collective feels out of step with the surrounding market -- and until pricing and concentrate selection improve, it's a hard recommendation

I am really hoping Medmen reopens. Ever since they hired Imani Lucas as the Manager I have been…read morepurchasing from Medmen exclusively. Imani brings great leadership to this facility as his team of employees were so proactively helpful upon arrival. Imani and his team have built strong relationships with myself and several of my friends who were customers. As a leader myself, Imani has all the qualities of a great Manager. His Employees work hard and I would always notice how respectful they are towards him and I. There is a strong positive vibe at Medmen San Jose and it is reflective in the culture and high standards Imani and his team have created. It is a shame that Medmen closed down as I was noticing great improvements ever since Imani was hired. If Medmen reopens I strongly hope Imani becomes Manager once again. Thank you Imani for all you that do!!!

I really liked this MedMen in San Jose and i'm really bummed they closed…read more There was a manager there, Imani, that my husband and I had gotten to know over the last couple years or so. He was a great Budtender! He got to know what product I liked and kept track of that to the point that all I had to tell him was how much I wanted to spend, and he would put together a bag of goodies that nobody could resist! I sure hope I find him again! Sorry you're gone, MedMen!

Wow! Closed for sure. This was the best and cheapest place, now I have to search!…read more BTW, for any medical MJ patients looking to get the county ID card to save sales tax in Santa Clara County, the fee was just lowered from $100/year to $10/year ($5 for Medi-cal and seniors) due to my persistence pursuing this issue for the past 5 years. Get your card for $10 and save all sales tax!! And maybe save the San Jose 10% business tax..... I'm working on it! Crystal Campisi

This is a Blessing Amazing staff and Doctors who truly care I was scared at first then realize I…read moreshould of done this a long time ago. A plus