Huge shoutout to Brooke for always getting me right every time I step into the store. Love the community feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better read more

I was delighted to see this dispensary open up near where I live. I usually do delivery from another place but sometimes I like to go in. I came in on a Friday evening and it was moderately busy. I checked in at the front and when I walked in I was greeted right away. I knew what I came in for but wanted to see what else they offered. I gave my order to the guy helping me and he input into a tablet that sends the order to the back for fulfillment and they call your name when it's ready. As I waited I walked around and instantly saw something else I wanted. I approached the counter and the girl was nice to help me add it to my order, not an issue. I waited about 10mins for my order to be filled, not bad. They have a good variety and everyone who works here was nice. I would go back! read more

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Come here regularly. Great staff, knowledgeable, friendly and take their time to explain everything and answer questions about products. Great selection of goods and great prices. read more

Poor service, it was my first time coming to this dispensary. The guy at the front desk did not explain the process which led to a confusing experience. At the end I asked if there was any first time deals and I chose one and then was told I've been here before. Which was not true but the man was adamant I came in 2023. I was rushed and they did not investigate or look into the mix up I asked for the receipts from 2023 and the last name was different than mine. won't be coming back here read more

I would not recommend, nothing worse going to a dispensary and they barely know the products they're selling.It being my first time here I was not sure what to expect . Typically dispensaries offer a deal or discount for first time so was surprised when I paid and they didn't offer anything. After I paid and went to get my order the cashier was surprised I didn't want any of the deals....????? I was never offered any, then when they realized their mistake they wanted me to make another transaction to pay 10 cents for a pre roll or gummies for $7. I told them I'm fine and they assured me I will at least get a 10% discount next time. I will not be back. read more

They started strong. Delivery times on time. Decent selection. Then their year anniversary hit. All of a sudden no more on time deliveries. Consistent missed delivery windows with only a text saying can't make until this time. They don't care about loyal customers. Just another dispensary that will be gone in a year. Absolutely horrible management. Disheartening experience considering their first year they actually cared about customers. Oh and their top shelf is very lol. read more

Service is always slow. Don't expect to pop in and out quickly. Customer service is awful. They wouldn't allow me to exchange two bad HH carts. Both were burnt and had a metallic taste. Haze said they can't do anything about the flavor. I said it's not the flavor, its defective because it's burnt. They said nope. I'm basically out over $100. I will not be going back there again, nor will anyone I know. Do better, haze. read more

I went to Haze looking for CBD gummies. I'm not a weed smoker and I don't use THC, so I rely on the staff at dispensaries to actually know their products. Unfortunately, that wasn't the case here. When I asked if they carried CBD, the person helping me said, "I'm not sure." That's disappointing--I would expect staff to know whether they carry something as basic as CBD. Then I asked about Space gem gummies. They told me they were completely out, but I could see some right there on the cabinet with a huge sign. I just wanted to know if there were other flavors, but instead I got shrugged off. I don't blame the employees entirely--it's on management. Staff should be properly trained, familiar with the inventory, and able to answer simple questions about the products they're selling. A dispensary should make it easy for people who want CBD without THC to find what they need. A dedicated CBD section would solve that problem and help customers like me who use it for pain relief, sleep, or relaxation without the high. Haze, it's simple: train your staff, organize your products, and create a better customer experience. I always thought "weed people" were supposed to be chill and good vibe , but honestly, the vibe here felt negative and unwelcoming. read more

This place charges almost double, probably trying to compensate for taxes. If you're going to charge double, at least make sure your employees are good at their job. Terrible customer service and even worse prices, run far away. read more

From my very first experience it wasn't good however I keep returning because the items they sell is really good quality stuff & the prices are extremely good. Since I first went their customer service has gotten way better, they're really nice & patient. I have also returned 2 times before their closing times and they don't make you feel rushed they take their time with you & they're still extremely positive towards their closing times. They also have really good top shelf eighths & pre rolls. If you're in the South Bay and looking for a good dispensary this place is the one, buying from here will make you become addicted because their stuff is that good & great deals! read more

Haze, what happened? You used to be one of the shops that I knew the service and knowledge would be top notch! It's been a while since I've been here. Maybe pre-Covid? Been struggling with some aches from working out too much and some insomnia from those aches. I don't like taking handfuls of pain meds so I decided to get some edibles to take the edge off the pain at night. For background, I've been coming to Haze on and off since they were a little shop on Hillsdale Ave back when you needed the MMJ card. Followed them over to Smith Ave. Always the same group of guys who were very friendly, welcoming, and knew their stuff. I never second-guessed their guidance and they always did me right. Fast forward to today. I was assigned an SA to help me with my purchase. He didn't seem too enthusiastic other than to rush me through the process. If I asked a question he simply googled it. Which I could have done but seems their location is an AT&T dead zone so I literally had no mobile service inside the shop. He didn't seem to know much more than me, which is fine but his attitude didn't make up for it. So I chose from what I could remember looking at before, got a couple of other items I hoped would be ok, and finished the transaction. I probably would have bought more if I felt like he was interested in helping me rather than simply rush me through and get me out (it wasn't busy). I left feeling kind of annoyed by the whole experience. Prices seem to be about the same as other places. Unless you have a big time MJ spending habit, a few bucks difference on something recreational isn't going to be a big deal IMO. Advice: If you're new to the MJ world, do a little research online and on their website and come with a list of some core items you will want to buy in case you arrive and forget. They have a lot of product and it's easy to get sidetracked and overwhelmed, frustrating if you get a sketchy SA who isn't too helpful. Location is easy to miss if you've never been there before. It's tucked away on a tiny street off of Phalen and back along a bunch of auto body shops. BUT... They're moving soon to Saratoga Ave so check the address on their website before you go. Will I return? Unlikely. Competition in this sector is fierce and there are lots of shops with much better service. I'll go elsewhere next time. read more

Great location , FANTASTIC hours for us early birds and really friendly staff who keep it efficient . Huge selection of edibles ( as I'm not a smoker ) and drinks too ! read more

Over priced with ignorant staff. People reading off an iPad to sell overpriced poor quality items.

Advertise a price and it changes when you get there..... bait and switch. I'll spend my money elsewhere read more

I've visited several dispensaries in the area, and this one is by far the worst. I bought a Raw Garden cartridge here, and it didn't work. Their return policy is practically non-existent. The manager even mentioned that they nearly buy their products from China and told me it was my job to call the manufacturer. Then they wonder why customers are leaving such poor reviews. Faulty products and terrible customer service from top to bottom. read more

So I did an order, they called me to push back my order by an hour, no issues, then they call me back to tell me they have to do a refund and resell me all my items due to a vehicle issue, I told them no I just want to cancel. I understand the rules and I didn't want to do another transaction. They pushed through the transaction anyway and charged my card even though nothing was delivered. Today I call and they will only refund me for the product not the tip I added for a delivery never received. I will never do business with this company sure it's only 6 bucks not a big deal but it's the principle of the matter, if something is not delivered due to the business error then you should get a full refund read more

I dont know why both locations are treated as 2 separate businesses despite both being HAZE DISPENSARY. I have attempted to order delivery from this Almaden location 3 times and each time never goes through. 1st and most recently, I get a call that my ID is expired even though I have physically gone in and had it scanned at the Satatoga location within the past year. (2nd attempt, no one called me and got no update for over 2 hours and I canceled the order on my own) Apparently it takes 2 days for the newly uploaded ID to be saved on my account. I updated it WEEKS AGO, and even my account shows my ID doesnt expire until 2029 but Almaden keeps trying to force me to drive there to give them my physical ID. The point of delivery is so I do not need to drive there. Saratoga is the better location!! read more

Been a loyal customer since 2014 never had a issue but today I decided to place a online order after receiving my item I noticed it wasn't right went back to no customer service they said it was my fault and they couldn't do anything but up charge me for there mistakes very unhappy I will not return and am recommending piers to do the same read more

Robin is an EXCELLENT budtender!! We connected with her in our convos and she showed us a lot of good stuff! She had patience and kept a geniune smile on her face! Love their deals and that they have a raffle going on for Easter!! Will be coming back! Their selection is a bonus too!! read more

Horrible customer service bald security guard was hella rude for no reason I asked if they were hiring and was giving attitude

Terrible service. Doesn't have promo items ever but it's posted? The workers never know anything, Just tell you to go to other locations. Manager isn't ever around. I rather drive other places like Harborside where clientele is great and they always have great deals with a membership. read more

I did a little research and am impressed with the connection and it's history this dispensary with locals via San Jose - Bay Area. Zero magazine and also one of the first operating dispensaries in San Jose. Woot! I will say that I much prefer to use edibles for medicinal purposes over stuff like ibuprofen or aspirin. Even alcohol, I don't drink because I hate that it makes me older, slower and it's expensive! Wua ha! Plus it tastes like boo boo! This dispensary takes the haze out of the process and everyone here seems to be rather happy and overall pretty nice and very helpful! The process to get in is really simple, there's definitely a lot of transparency and doesn't seem secretive and no power trips by anyone. The products: not sure as for the flowers plants and strains, I just go for gummies, that are edibles and they can be found at other common dispensaries. I just like how everyone seems to care and actually want to work here. Great! Great! Great! Other dispensaries seem to operate under some kind of hidden weed credo, cult/religon/ hype bullshit that I care less about. Next with your pseudo weed nonsense. ha ha ha! Overall an amazing place! Enso forever. +- Small parking lot. Hidden from the public near an industrial area. Lots of buildings and concrete. Hella nice! _"You may be disappointed if you fail, but you are doomed if you don't try." -Beverly Sills read more

Haze Dispensary - |Sleeping aid| High quality 3 pack, Level hybrid tablets. **Take at your own discretion. - Cannabis Dispensaries Near Me - San Jose, California

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Always super always helpful, I gonna miss this place once it moves, although the nice spot is just as nice & the people are still just as helpful as before! read more

They over charge for stuff like terps, if you are a concentrate fan they charge like $70+ for a $55 gram I can get some where else. And for the more top tier grams they sell it for $90+ when other places charge around $60-70. Also their prices are before taxes so it's a lot of confusing pricing and after the taxes hit its way more expensive than theraleaf. It's high way robbery just a thought. I'd rather quit or go ona little haitus l than buy here again because their prices just aren't competitive or comparable to others for the same exact product. Their "discount" are all a myth to make you think ur getting a deal but it's all just marketing to make up for the price markup already.. They do have a decent selection but the pricing is just pure greed. I'll stick to theraleaf for now. Me and a few friends agree with theraleaf because they got the best prices. read more

Haze Dispensary - Cannabis Dispensaries Near Me - San Jose, California

I've been coming to Haze Dispensary even before they were located on Smith Ave, and I'm thrilled to see their continued success. Their new location at 2436 Almaden Rd, San Jose, CA 95125, is fantastic! The ambiance is welcoming, the staff is knowledgeable and friendly, and the selection is top-notch. Pre-order is the way to go--it's quick in and out. It's wonderful to see how they've grown and evolved while maintaining the high quality and excellent service that keeps me coming back. Congratulations to Haze Dispensary on their new location--I couldn't be happier to support them! read more

This is the 2 nd time I bought a disposable pen and it didn't work and they refused to replace it. That's too bad and I won't be back. What they are doing is giving away defective products as part of their promos and the customer service is horrible. Best believe I'm gonna tell everyone I know to not go there. read more

I've Seen Better Haze I haven't been feeling the stock at my usual spot lately, so I decided to check out some of their competitors in the area and decided on Haze. The Good: *Customer service all-around was fantastic. Everyone from the security dude to the salespeople were all extremely friendly and helpful. *Bigger than it looks from the outside. In fact, they might be the largest interior of any dispensary that I've visited. *Large selection of edibles. The Meh: *Prices seemed to be 20-30% higher than my normal spot. For the same amount of money I usually spend, I received only about half the amount of product I normally walk away with. =/ If I do come back, I'll have to check their specials more closely to make my dollar go further. The Ugly: *The road they're located on is a giant shit-show and like driving thru pinball alley with cars coming out at you left and right. TLDR: Great customer service, but not much bang for the buck. ^__^ (0vO) {| |} ---"--"--- read more

Dont go here. The weed is bunk, the prices are wack, and confusing. and the service is just low tier. They just there for the paycheck at this point. Haze wasnt always like that-as ive been here plenty of times- but unfortunately now its gone to s*it. read more

Great selection of cannabis products quick delivery and prices about average Website easy to navigate read more

While I appreciate the reliability of this dispensary, I've noticed a discrepancy in the level of KNOWLEDGE among some of the budtenders, including management. As a consumer investing in a product like an $80 extract(710labs)(jeeter),$50 joint I expect a certain level of expertise when seeking guidance. It's disconcerting when I find myself more knowledgeable about the products than the staff ASSISTING me.(Extraction methods, or even knowledge of whats in store) coming from someone who's spent 4 figures up in here in less then 3 months. I believe that for a premium experience, it's crucial that budtenders are well-informed about extraction processes and product details. This not only enhances the customer's confidence but also adds value to the overall shopping experience. the store has granny vibes, but i'll continue to come through in hopes that it improves. (2 upcoming locations) In the meantime, I'll continue my own research to ensure I make informed purchases. read more

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I always come here for my needs. Staff is super nice prices are always good. I come at least 2 times a week Thank You read more

Good variety of flower, friendly staff, good deals and they're always pretty fast Check em out read more

The only place I can find that sells the potent "green crack" marijuana strain of oil cartridges that helps me get in the flow state. While the dispensary's location is tucked away in a dead end industrial area, the great service and reasonable prices make this a fine dispensary to choose from in south-central San Jose. read more

Was very happy to see that they had moved closer to my neighborhood. They used to be in an area that was very industrial (car repair shops, etc.) My only disappointment was that they don't accept credit cards at the new place like they used to. They do have an ATM though, so that helps. All in all, much improved and much more centrally located than the previous one. read more

Best Deals every Week , def recommend!!! They have a good variety from sativa , indica , and hybrid. read more

OG shop that's been around in San Jose for a long time. There's many reasons for their longevity. Safe and comfortable retail space. Accessible parking lot with many spaces. Huge variety of products. Plus competitive pricing. & can't forget, really great customer service. If you're in San Jose, I highly recommend making a trip here. read more

Great workers, high-quality products, and a fantastic team. There are numerous options, and the staff is really knowledgeable. I would recommend it, and it is one of my favorite locations to acquire my goods. read more

Haze Dispensary - After a visiting Haze Choowww relaxed.. - Cannabis Dispensaries Near Me - San Jose, California

They have all my favorite brands and strains and they carry Camino sours!! Great deals and wonderful staff!!

The service was very nice! They were knowledgeable of their products and very helpful. Very nice people!

Amazing staff with great prices! The service was excellent, and the atmosphere was welcoming. I highly recommend this place for its great value and friendly experience! read more