We purchased a sofa & had a great experience from start to finish. We worked with several team…read moremembers and each were so helpful and supportive! We looked through the store a couple times before taking home fabric samples twice. We are so happy with our sofa and look forward to many years enjoying it in our living room. We went with the Big Easy Wide Arm by Younger Furniture.

My boyfriend and I have been casually looking on and off for a new coffee table for awhile. I had…read moredriven past Stonesthrow many times but had never stopped in. I always thought it was super high end and expensive for some reason. We decided to just browse one Saturday morning and we ended up having a great experience! There is metered street parking in the front of the store, but there's also a large free parking lot behind the building. As soon as we walked in, we were greeted and asked if we had been in before. When we said no, the friendly employee gave us the lay of the land and told us there are three floors to the store and that it's much bigger than it seems from the outside. Totally true! I always thought this store was small, but it's really huge. We started browsing through all the setups and were immediately impressed by the styling of each area and all the different items. They have all kinds of furniture, decorations, and rugs. Prices were clearly marked which I appreciated since it shows they're not trying to hide anything. I was pleasantly surprised that I found quite a few things that would fit into our budget, along with higher-end, more expensive pieces. They also have a clearance section which we looked through. The pieces I saw mostly swayed more modern and a little less traditional, which is more my style anyway. Upstairs we found a coffee table that was a major upgrade from our current table, but still in our budget and actually quite affordable. It has a metal base and a glass/ceramic top that looks and feels like marble. Super sleek and sophisticated! Christine was upstairs and asked if we needed any help. We asked her about the process for purchasing as we wouldn't be able to fit the table into our car. She told us that we could pay for it and come back with a larger vehicle, or we could pay $60 for local delivery. SOLD! I am all about that convenience and for $60 they can pack and carry the pretty heavy table. We paid for our purchase and Christine was super awesome with the whole process. I am so glad we finally stopped in to Stonesthrow and I can't wait to go back! She did say that they also do special orders if you know something you want and they are able to get it in store. Highly recommend looking here instead of Wayfair etc. for a local option. They also provide interior design services!

We purchased flooring for our new house and we couldn't be happier with how it turned out. Pricing…read morewas less than some of the other flooring retailers in town and having the product in stock saved us a lot of time. They were able to install our entire order in one day. Very professional staff with good communication.

Terrible. My LVP flooring was initially installed in April, they did a horrible job installing,…read morebouncy spots everywhere and a crinkly gritty noise whenever anyone (even the cat) walks on it. The owner Sergei came out and noticed a bunch of installation mistakes and sent a different crew to "fix it" and, while the new crew did improve one issue, he did not fix everything. So CAUTION, if you get any type of plank flooring, expect it to sound like they have lined the floor with sand or plastic bags when you walk around, because according to Flooring America, that is NORMAL??? I'm so bummed we spent so much money on flooring and just as much on installation for an install that is sub par and no one at the company cares. It is like pulling teeth trying to get them to respond and we have been very patient. This has been ongoing for months. I really wanted to love my floors, but every step is a reminder of all the money we spent on crappy product and crappy installation...do yourself a favor and shop elsewhere.

The only business I will ever trust for flooring is Rockford Flooring. Randy and his team deserve a…read more10 plus rating! Originally I had Lowes install luxury vinyl flooring. Long story short the installer hired by Lowes made so many mistakes that the new floor had to be torn out. Dealing with Lowes was nothing short of a nightmare. Then a friend referred me to Rockford Flooring. The moment I walked into their showroom I was met with friendly and knowledgeable people who clearly want the best for their customers. I had the pleasure of working with the owner Randy. He listened and directed me to the perfect floor. Randy oversaw the project from start to finish. What a relief. I will never be able to thank Randy and his employees for their expertise and kindness. I love my floor! I've learned my lesson and will always try to buy locally. Thank you Randy, I look forward to doing business with you again.

Randy and his team at Rockford Floor Covering were so helpful and friendly throughout the process…read more He was able to come and do a measurement to provide me an estimate, but encouraged me to come to the showroom to pick out carpets. He walked me through the whole process, let me even get some samples to take into my home (to see how they would work with wall color, lighting, etc) and his team completed it without a hitch! I feel like the price for the ~900 sqft of carpet was extremely fair, especially since we removed and disposed of the carpet ourselves (which saved a few hundred). If I ever need carpet again, I'll definitely plan to use Randy and his team!

I have shopped at Northwestern many times over the years. Their service and products are the best…read more There is not another furniture store in Grand Rapids that even comes close. Amy helped us on are last visit. She is very professional with outstanding design skills. We were there maybe an hour and purchased two couches, two recliners, an ottoman, a rug and two lamps. Amy guided us through the process. We couldn't be happier with our new furniture. I have to add that the cost came in under my expectations! we will no doubt be back!!

They get two stars because they carry great furniture...but do you remember that store on Rodeo…read moreDeive that was mean to Julia Robert's in Pretty Woman, this is that place but they sell furniture, not clothes. The only one who was nice to us when we were shopping there was chastised in front of us by her coworkers; we decided to buy a very expensive chair from her. When it was ready, 9 months later, we had just replaced our furnace to the tune of $15k, and then our car needed $5k in repairs, and then my husband lost his job, so they generously allowed me to make monthly payments. Fast forward to a year past the time it was ready, a year of making small monthly payments that I couldn't afford with just my salary supporting the family of 4, payments that only added up to about half the full price, i got a call and was told I must pay the remaining balance or pay a restocking fee with the payments I've made so far. They said it was taking up space in their warehouse...its not a large chair, at all, a round swivel rocker, fits one butt...It's a great chair, but next time I'll go directly to the manufacturer, make sure these people don't get any of my money.

Cute store for home accents and decor. They are also a cabinet shop, but we stopped by during a…read moredrizzling day on our vacay to shop home decor. Lots of beautiful tableware, hostess gifts, and inspiration.

Very happy with how our closet turned out. The designer very much knew how to best utilize our…read moreawkward space and we have so much more space. Install went very quick even with a panel having to be swapped out due to damage. My only negative would be that the area was not cleaned up after they were done, the driveway was covered in sawdust, and they left a bunch of 2-3" metal pieces on my driveway. Overall, very happy.

We are just at the design/contract stage, but Micah was amazing! she understood our needs, made…read moregreat suggestions, and took the time to design, amend and calculate on site so we could get going promptly and avoid back and forth. I am so excited for our new beautiful closet and highly recommend designer Micah!

Very impressed when I went to select some granite - given a wide range to look at. When Mike…read morebrought I believe the 6th one - there it was - perfect for my tiny kitchen with walnut cabinets.

Huge selection at fair prices. Service is excellent. Save yourself the hassle and just go here…read more I never shop around. This is the real deal! You won't be disappointed.

I worked with Richard on flooring for our upstairs and downstairs. From the get-go, he was helpful…read moreand honest. I appreciated that, especially when it came to the pricing - he knew we were going to install ourselves so he made sure he gave me the pricing to reflect that. I was in store a few times, asking questions and he was more than happy to offer feedback and suggestions. I was able to bring home samples and exchanged them a few times. We will be placing a second order for additional flooring soon. Good experience and would recommend. NOTE: they did not install our flooring. This review is just based off customer service in store.