Cameo Countertops

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

Great Lakes Granite Works

Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great…read moreto deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to get ideas and see work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW. There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

Way better then signature stone tops. Ask for JR at Great Lakes or Darrene. They are they best and…read moreJR is the best fabricator around

Discount Home Improvement

3.5

(13 reviews)

We've been doing a complete kitchen renovation and ordered new upper and lower cabinets and…read morecountertop. Andrew and Jesse have both been helpful in the ordering and delivery process. A good selection of products at great prices.

I was lucky enough to find one of their advertisements for a shower, of all places, Facebook. I…read moreactually made the drive from just north of Columbus Ohio and I am glad I did. They had a great inventory and worked with me to get the shower unit I needed and at a cost well below the big box stores. Bob gave me a good deal for the shower I needed for my grandson with medical issues. I cannot say enough how great it was to deal with them. Thank you so much.

Patriot stone

(1 review)

In 2023 we used Patriot for a large slab for our new outdoor patio. They steered us to a weather…read moreproof granite. They hit Their timelines and did an excellent install. 3 years later it is still perfect and I expect it will be great for many years. I'll use them for any future projects involving stone!!

From the owner: We are a granite and quartz Specialistread more

Lakeside Surfaces

4.0

(10 reviews)

You will never convince us that the granite that was brought into the house after removing the…read moreoriginal countertops, was the same that we picked out. Then there was the stupid cuts that were made that were just plain ugly. They require you to pay completely up front so you have no recourse after you sign dozens of disclaimers protecting them and nothing to protect you from their incompetence or mistakes. They did not even to pay for the damaged and broken part of the sink panel. Two weeks ago we were told they would get back to us......still waiting but don't expect we will ever hear from them again. BEWARE

Lakeside Surfaces installed new countertops in our kitchen and laundry room. They were very…read moreprofessional, their pricing was very competitive and their showroom was very pleasant. They also were able to accommodate our timeline and the installation went very smoothly. the installation crew was very good and Jace and Dan did an excellent job. If you are looking for a great experience, give them a try.

Ford Stone

(1 review)

If you are looking for countertops I would highly recommend Ford Stone. They did my bathroom…read morecountertop and did a great job from installation to clean up. They will come out, measure and give you a quote. I went to their shop and picked out a remnant, but you can go to slab wholesale warehouse and pick something out if they don't have what you're looking for. They are very easy to work with and will get the job done right.

From the owner: If it's worth doing, it,s worth doing right. Family owned and operated with over 40 years of…read morecombined experience, Ford Stone specializes in custom countertops for all commercial and residential projects. We turn ideas into realities!

Granite Transformations of Grandville

1.4

This was my 3rd experience using Granite Transformations and I continue to be pleased with their…read morework and the finished product. From their first consultation visit through installation personnel were friendly, helpful, not at all pushy for a sale, and respectful. The installer, Steve, was on time, friendly, got the job done in a timely manner, answered any questions I had and left me with little clean up to do. I would recommend GT to anyone looking for countertop upgrades.

There isn't a zero star option so 1 will have to do. Absolutely WORST experience from the sales rep…read moreto the scheduler to the installer to the owner. Photos in post. Horrible communication. Sales reps will price gauge you so DO NOT use them!

Signature Stone Tops

2.4

(14 reviews)

Installed damaged quartz with a chip on the edge of the cutout for the sink and chips where they…read morecut holes for the faucet and water filtration system. They got epoxy all over the exterior of our cupboards when installing the quartz. They broke my sink and when they finally installed the replacement sink they got black tar like adhesive all over the wall of my cupboards. They admitted their damage and attempted to clean it up with paint thinner which made it worse. They miscut a corner of the quartz by the dining room wall. Sent photo to owner of chip in quartz but me. Stein never got back to us. ZERO accountability for their incompetent installers.

Beautiful counters, very reasonable price! They did such a nice job in my kitchen, you can't even…read moresee the seam! When the husband first saw it he said, "Wow, how did they get that installed in one piece, I'm impressed!" I had to point out the seam to him! Plus we ordered the bathroom counter at the same time, saved hundreds of dollars! I have and will continue to recommend these folks to everyone!

Optical Outfitter

What an incredible company to deal with! Very thorough, on time delivery and excellent service! I…read moreonly wish all companies we deal with were as professional and courteous! The value of their products is outstanding! A pleasure to deal with ! Highly recommend

Optical Outfitters 5 out of 5 stars. When I was in search of a new display for our optical, I kept…read morecoming across a lot of expensive companies, they turned out to be the same company operating under several names and offering the same product. I wanted a custom piece that had the design features we needed. From the beginning, Gary, our Sales Rep with Optical Outfitters was amazing. He answered all my questions, showed me different styles and pretty much created exactly what we needed. Locking Bars, LED Lights and spinning racks that look so professional. The care they took when packing and shipping the item to us shows. It included instructions and there were so many little steps they took to make sure the set up for us was as easy as possible. It is exactly what we needed for our optical. I can't recommend this company enough. Thank you!

Floor Coverings International Grand Rapids

Our floor installation with FloorCoverings International could not have gone better. They worked…read morewith us on our timeframe for starting the job, and had it completed on time as promised. The floor and the trim replacement on the sides where done impeccably. We couldn't be more happy with the results. Their pricing was very fair and affordable for us.

I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

Vera Flooring

3.9

(11 reviews)

We worked with Vera Flooring for hard wood flooring in our home and they did a wonderful job. G the…read moreowner was responsive and easy to work with. The quote came back very competitive and G and his team went above and beyond for us. Highly recommend Vera flooring for anyone looking for quality work at a great price.

Please get as many quotes as you can before choose the right one. We chose this one and became a…read morenightmare. - The owner G doesn't communicate well. The worker will come one day and the job left unfinished for another couple days without any communication. - When we contacted G for updates, he gave many excuse, instead give us clear answers about the schedule - The quality of the work was inconsistent. One room would look great, while another had noticeable gaps and unfinished details. (We had to hire another company to redo that part.) - Make sure to get everything in writing before the project starts. Otherwise, you may encounter unexpected price increases partway through the job.

DeGraaf Interiors

4.0

(4 reviews)

This company is top-notch. They stand behind their products and install. Great to do business with.read more

Every interaction I have had with the staff at DeGraff Interiors showed me that this company is…read morecommitted to deliver on their brand of caring customer service. My husband and I needed some information on flooring and tile. I plainly stated this would not result in a sale. Nevertheless, we were encouraged to come to the store and talk with a designer. In fact, Breanne, one of DGIs friendly and knowledgeable designers, pulled samples to save us time! That service was not a fluke. We returned to the store the next day, and Breanne was not scheduled. We were connected with another charming and helpful designer, Jeri Lynn. She spent at least 30 minutes with us, patiently giving us the info we needed. My sense is that DeGraff understands that caring builds loyalty. I wish we could do business with them, but our builder buys direct from Shaw and Daltile. DeGraff and their staff are a class act.

Mr. Handyman of Greater Grand Rapids

3.8

(25 reviews)

I worked with Carl and Annie to fix up a tricky bathroom drain, and they did an AMAZING job. I had…read morea small leak caused by the outdated configuration of the bathroom and they came out same day to take care of me and ensure there was no water damage, so you get good work and a GREAT warrantee. Carl stands by his repairs. Cannot say enough good things - highly recommend!

I had David come fix the stucco siding of my house. I was very impressed with his recommendations…read moreand professionalism. After I was happy with the result and it was proven by old patchwork done by someone else side by side with David's work. I wish David had done all the patchwork it was so much better.

Paint EZ of Grand Rapids

4.0

(5 reviews)

I got a quote at the Home Show. William came out in March and gave me quote and a date for the…read morefirst of June. June came, no call, no update. I Called them and they said they could not meet the deadline. Thanks for the respect that you've shown. I would not work with this company as they continue to never meet expectations. Find another painter and there are many.

Did a great job from start to finish and got the job done earlier than they told me. Would highly…read morerecommend

Cameo Countertops - countertopinstall - Updated August 2026

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Granite Direct

3.7

(9 reviews)

There has been new ownership (Erik King) since the previous reviews. This company also goes by the…read morename Elite Home & Stone Supply. Unless you want to be frustrated and finish the job yourself after spending a lot of money, avoid this company. The selection of products is good and the quality of the granite stone is great. The service, installation, and finishing were poor. We were told installation would be two weeks after the design was submitted and the downpayment paid. Five weeks later, the installation was scheduled. No call, no show! One day off from work burned. Another week goes by after making a few calls and sending emails. Finally, a call out of the blue to install on that day. But only part of the countertops because the "guys at the shop did not polish the bottom of the island. Another week and a half and the island is brought to the house but not the rest of the countertops or the backsplash. After another week, another call out of the blue to come and do the installation. Another excuse; the owner says he left the keys to the truck at home. Another day off work burned! A couple of days later, a call out of the blue asking if anyone would be home for the installation. Finally, the last countertop and backsplash are to be installed. The backsplash sections are not even but supposedly, the wall is not straight so it's the best that can be done. The rounded corners are jagged but "if I use any type of diamond drill, it can be smoothed out." When I started to install the kitchen hardware, the drilled granite access holes are too small, the sink holes do not align with the drilled granite access holes, and the cut-outs for the electrical outlets and boxes are not large enough for the screws to align with the electrical boxes. At this point, the final payment had been submitted and there is no more contact. I texted, emailed, called, and spoke to a person in the office, and no returned phone calls, emails, or text messages. After two weeks, of waiting I am doing the finishing and polishing myself. A two-week project turned into an eight-week nightmare. https://www.hollandsentinel.com/story/business/2023/01/30/west-michigan-contractor-arrested-after-failing-to-complete-work-appear-in-court/69852441007/

My wife and I went to Granite Direct fr a piece of granite for a bathroom vanity and after dealing…read morewith Russ we had it all laid out for with Russ, we had the stone marked out for where we wanted it cut so all of the veins would match (keep this part in mind for later). We then spent the next month and a half finding tile colored to match the piece of stone we chose. We finally got the bathroom to the point where we could have the top set and contacted Russ to make the appointment to have them come out and template. The appointment was set for a Thursday, the people showed up on Tuesday. We contacted the store (Russ again) and said it must have been a mix-up due to similar names on the calendar, the appointment for Thursday was still set. My wife took a four day weekend (Thursday and Friday) as long as they were set to come out on Thursday she may as well get some other things done that Friday. They never showed up. Contacted the store again, "They'll definitely be there tomorrow." (Friday) Again... never showed up. Now bear in mind, we understand that a single bathroom vanity isn't a big dollar job but, it's important to US. Saturday we went and talked to Russ (again), and he said he was having issues with his installers (not our problem but, it's turning into our problem) so he'd show up and do it himself, which he did that following Monday after hours. Asked him approximately when the stone would be ready for install and he said he had a huge job coming up and he wanted to get it done before then so, about a week and a half. Got the call that the stone was ready and made the appointment to have it installed, two weeks after the template was measured on a Friday. Installer showed up at the agreed upon time WITHOUT the backsplash. He said he would get the situation resolved and contact us first thing Monday morning. Monday morning came and went and I heard nothing, as I work about a mile down the road, I drove up to the store during my lunch hour to find out why it is so difficult to get a simple vanity installed in a timely manner and wound up being berated by Russ in front of two other employees. I was told "I'm tired of being yelled at over this job..." (pretty sure I hadn't yelled at him once, and he'd definitely know about that) "...we can just come pull the granite and be done with it." Now, please realize, if this had been for me personally, I would have said "Let's go, I'll follow you. Just give me back the money I've already paid you." and I would have found another source for a countertop. But, it's for my wife, and one does not simply toss a month and a half of tile searching with your wife in order to make things easy. It's Wednesday morning now, my wife sends me a picture of the countertop via text(Remember what I asked you to keep in the back of your mind for later?), I look at the picture and the countertop is backwards. The part that we had drawn pictures of, and spent 45 minutes discussing the layout of the grain in relation to the splash... all wrong. Long story short. Find someone who will appreciate your business for what it is, big or small. It's money you earned and want to pay for a service that's deserving. Granite Direct in Kentwood (Grand Rapids), Michigan is Definitely not deserving.

Dehaan Tile & Floor Covering

4.4

Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.

Flooring America

3.0

(14 reviews)

We purchased flooring for our new house and we couldn't be happier with how it turned out. Pricing…read morewas less than some of the other flooring retailers in town and having the product in stock saved us a lot of time. They were able to install our entire order in one day. Very professional staff with good communication.

Terrible. My LVP flooring was initially installed in April, they did a horrible job installing,…read morebouncy spots everywhere and a crinkly gritty noise whenever anyone (even the cat) walks on it. The owner Sergei came out and noticed a bunch of installation mistakes and sent a different crew to "fix it" and, while the new crew did improve one issue, he did not fix everything. So CAUTION, if you get any type of plank flooring, expect it to sound like they have lined the floor with sand or plastic bags when you walk around, because according to Flooring America, that is NORMAL??? I'm so bummed we spent so much money on flooring and just as much on installation for an install that is sub par and no one at the company cares. It is like pulling teeth trying to get them to respond and we have been very patient. This has been ongoing for months. I really wanted to love my floors, but every step is a reminder of all the money we spent on crappy product and crappy installation...do yourself a favor and shop elsewhere.

Forevermore Floors

Christian did an amazing job on our new house. He demo'd and disposed of the existing carpet,…read moreinstalled the new hardwood that we had chosen and finished the job ahead of schedule. His quote was fair, and my wife appreciated how organized and clean he left everything at the end of each work day. Highly recommended, I'll be calling him for our next job!

Christian exceeded my expectations! Their communication was top-notch, the estimate was fair and…read moreaccurate, and they handled a materials hiccup seamlessly. The installation was impeccable. Highly recommend them for any flooring needs!

Top Of The World

After nearly 27 years in our home, we decided it was well past time to update our countertops. I…read moreworked with Maizie. She was so kind and patient with me throughout the entire job. I wasn't exactly sure how the process worked or what I wanted. She helped me make choices that worked out exactly as we had hoped. Everything from choosing the countertop, sink and faucet, to measurements and install went very smoothly. So glad we went with Top of the World.

This is the second time my wife and I have built a home and the second time we have utilized the…read moreservices of Top of the World Granite. We met our interior designer at their showroom and had our architectural plans with us, which I recommend. The process of choosing materials for your home's counter-tops, backsplashes, and other surfaces couldn't be easier. I recall them having a good amount of "stock" surfaces to choose from when we built back in 2011, but their choices have significantly expanded since then. We were able to select from a wide variety of quartz and granite at a very reasonable price point, but they have a huge selection of materials should you want something other than their stock selections. They are also happy to price out different material choices for you before you make your final choice, which makes the process that much better. Top it off with great service and professional installation and choosing Top of the World Granite becomes a no-brainer and I can recommend them without hesitation.

Out Back Casual Living & Fence

3.6

(5 reviews)

I have hired Out Back to install fencing many times over the years, and will continue to call on…read morethem. They make certain it's exactly the way you want each step of the way, and even do custom jobs. I am so happy with the excellent results, and Rob and Nick were cheerful (even though they had to finish the job in the rain!), careful with my yard and property, hard-working, and honest. You really can't ask for more.

We hoped to have a beautiful fence put in and on deadline. I could not have asked for more. The…read morework crew was respectful, interested in ensuring that we got the fence as we hoped for, showed attention to detail, and wore their masks. The finished product was just as I envisioned. I highly recommend and thank Outback for a great experience.

Rockford Floor Covering

4.1

(8 reviews)

The only business I will ever trust for flooring is Rockford Flooring. Randy and his team deserve a…read more10 plus rating! Originally I had Lowes install luxury vinyl flooring. Long story short the installer hired by Lowes made so many mistakes that the new floor had to be torn out. Dealing with Lowes was nothing short of a nightmare. Then a friend referred me to Rockford Flooring. The moment I walked into their showroom I was met with friendly and knowledgeable people who clearly want the best for their customers. I had the pleasure of working with the owner Randy. He listened and directed me to the perfect floor. Randy oversaw the project from start to finish. What a relief. I will never be able to thank Randy and his employees for their expertise and kindness. I love my floor! I've learned my lesson and will always try to buy locally. Thank you Randy, I look forward to doing business with you again.

Randy and his team at Rockford Floor Covering were so helpful and friendly throughout the process…read more He was able to come and do a measurement to provide me an estimate, but encouraged me to come to the showroom to pick out carpets. He walked me through the whole process, let me even get some samples to take into my home (to see how they would work with wall color, lighting, etc) and his team completed it without a hitch! I feel like the price for the ~900 sqft of carpet was extremely fair, especially since we removed and disposed of the carpet ourselves (which saved a few hundred). If I ever need carpet again, I'll definitely plan to use Randy and his team!

Great Lakes Granite Works

Had an excellent experience with GLGW. Marcy and Dawn in the office were accommodating and great…read moreto deal with. I would categorize their installer's work as precise, detailed and competent. They premeasured our kitchen way in advance and created templates for the new granite tops. When the day came to install the granite top, it went like clockwork. They also made the backsplash so its thinner than the counter top. Very nice to look at. This may be a minor detail but its important. I thought their price was fair for the quality of the work. One thing noticeable was that they color-matched the adhesive they applied between the backsplash and the counter. Because of the cost of putting Granite (or quartz), we took our time (about 8 mos) selecting a contractor. We shopped at 5 places plus attended the Parade of Homes where we could see the installed work. The parade of Homes is a great way to get ideas and see work of various contractors. IMHO, selecting a contractor to do granite, quartz or any solid surface work cannot be rushed. And price should not be the sole basis. Best advise - ask to look at several of their work. I have seen work of other installers that made me feel really good that I went with GLGW. There are cheaper alternatives out there but as they say "you get what you pay for". I highly recommend them.

Way better then signature stone tops. Ask for JR at Great Lakes or Darrene. They are they best and…read moreJR is the best fabricator around

Anderson Floor Covering