I cracked the rear bumper and tail light on my 2015 mini cooper some time ago. I was hesitant to go…read moreanywhere other than the dealership, but of course they quoted me an arm and a leg. I also got quotes from another body shop in the city and the prices weren't any better. I came to FT collision after seeing the amazing reviews and I was quoted at very fair price at a fraction of the cost as the other shops. The paint and body work was done with amazing quality and at a timely matter. My mini looks brand new! Roberto was super sweet, helpful and professional, which is important to me as a young woman. As a bonus, he even gave me a car wash (AND vacuumed and cleaned the interior). I highly recommend FT collision. You won't be disappointed with the quality of work and excellent customer service.

I know it's long but please read don't want this happening to anyone else!!!!!!!…read more Here is my experience with final touch collision I was recommended to them don't get me wrong they have good work but from my experience I wouldn't recommend anyone to go to them I dropped my car off March 12th, 2024 and got a rental the same day the young lady who damaged my car her insurance was paying to get my car fixed and paying for the rental 2 weeks goes by and I decided to call to see were there any updates which was April 5th @ 10:39am and I was told that it was more damage found and it's hard finding parts he called American family the same day and let them know it was more damaged to my car fast forward April 12th American family reached due to me being at work they left a voicemail and stating that they have been trying to get contact with the collision shop about the finding of the additional damage no supplemental was sent and no answer they was unable to extend my rental beyond April 5th because they needed that information they were trying their best to avoid me getting charged for the rental and they were calling me because they couldn't get in contact with the collision shop on April 12th I've called multiple times no answer I had someone to call and finally got a answer and I explained to them what was going on my response was they just spoke to American family not too long ago on April 15th I've called final touch collision I even sent out a text to his personal number left voicemails as well no contact at this point it's April 16th enterprise general manager is calling me telling me to bring the car back I explained to home what was going on I can't get in contact with the shop April 16th come I decided to go to the collision shop around 12:30pm I made it there and his daughter was outside sitting down enjoying the nice weather she began to help me I saw her dad he look in bad shape he had a bruise on his back and a knee brace on I explained to his daughter while he was standing their in pain what was going on and to call American family in front and let them know you'll be sending the supplement over she told them she would send it within 3 hours I told her to send me a confirmation and call me to let me know you sent it no update by 5:06pm I called before they closed and she didn't do what she said she was going to do the 17th came the general manager from enterprise went by the collision shop and he said the owner didn't look in good shape he told me to come back Thursday .... Thursday came and the general manager from enterprise went by just to see that they were closed and still not answering the phone ! I was highly upset and fighting to not give the rental back and not pay out of pocket for it that same day April 18th I found the owner fb page so I tried calling from there and even send a message I also found a few family members with his last name and let them know that I couldn't get in contact with him and my car is at his shop tell him to give me a call with my number April 19th came and I still tried calling no answer so I left work at 10:30am got to the collision shop at 11:04am just to see the gates closed again the guy that opens and closes the gates was there I spoken to him and even explained to him what was going on he even tried calling from his phone no answer so I told him that I was going to file a police report which I did !!! Made it back to work at 1pm at 1:36pm enterprise called me and I immediately said he's not at the shop he responded yes he is and he sent the supplement over you're all good Wednesday April 24th at 5:47pm American Family called and stated that a supplement was sent over but they more documentation and they couldn't get in contact with the collision shop once again now it April 25th I called final touch collision it took many phone calls to get in touch with him however he answered and explained what the last insurance had told me he said he would get it taken care of so I waited a hour no longer because it shouldn't take that long so I called my adjuster to see if the additional documentation was sent over and she stated no so I called final touch collision back and told them it's no way American family is calling me because they can't get in contact with you and it no way enterprise should be calling as well because you're not doing your job on your end he told me to be nice to him I told him not I'm done being nice and he proceeds to ask me did I reach out to his family I stated yes I did because I couldn't get in contact with you he hung up the phone on me !!!! April 26th I personally sent a police officer to the collision shop to tell him to pull my car out so I can get it towed out of there and take it somewhere else the new collision shop wanted pictures of what the car look like at the moment before taking it I called and asked can the pictures be sent he told me no he's not doing it which was fine at that point because I no longer wanted any services

Josh and team had me back on the road quickly after a caliper lockup on my Honda accord . Every…read morebrake press was a bad noise. Being a single lady I am always nervous taking my car in for repair, but felt I was in good hands and was very happy with repair and price ! Thanks Midwest Wheels

Trust and respect are earned not given…read more But when it goes bad it goes bad There are always 2 to 3 sides to a disagreement My recommendation is to stay away from Midwest wheelz Very sad ending and warranty is just that warranty Not honoring this is what breaks the trust and respect And does not return calls... is basically unprofessional Take a chance Best of luck

Have used them more than once with great results. You get to deal directly with the owners. Price…read moreis very good and my car was even returned washed. Repairs looked great and was kept in the loop on progress.

The worst car experience of my life!! Get it fixed after an accident-forgot to put a cap on the…read moreradiator THEY replaced causing my car to overheat. Take it back to be fixed again-now my car won't even start. Call just a few minutes ago very upset, as customers are allowed and expected, and I get called a b****, c***, slut etc. By the owners wife? Not sure who she was but she deserves to work in such a crappy environment. DO NOT RECOMMEND PERIOD. I hope that Mrs. McBride's reads this; I hope you have a wonderful life talking to people the way the place you work at fixes cars: like SHIT :)

While preparing for a trip to Florida we discovered our A/C was not working and my wife's suburban…read more As you know, Florida has no place to be without air conditioning! I was able to contact Arnie Bauer and they got me in the next day. The service department was fantastic and kept me apprised of the work and the cost. I have used them several times and would recommend them to anyone. In fact, I bring my Ford to them for service instead of that dealership in town. Far better customer service, quality of work, communication, and Price From what I understand, they work on all brands of cars, and I would definitely recommend them!

A car dealership that truly cares about their customers. I was very satisfied with their service…read more Great salespeople and management

I have been taking my vehicle to Don for many years for repair work. He has ALWAYS done a great job…read moreand does the work in a very timely manner. I like supporting local businesses and appreciate the fact that this is a family business that both he and his wife are involved with. They have given me rides home so many times during repair work that I don't even have to give them directions anymore. lol Don has always guaranteed his work so I have never had to worry about getting ripped off or the work not being done properly. Their prices are very competitive and they open very early which is a bonus for working people. I refer all my friends to Don and am so happy his business is in the area. Sadly, this place has gone out of business. I am afraid that the quality of work and reliability really went down hill the last year and now they are gone. You can never take your hands off the wheel as a business owner, sadly it was a lesson not learned here.

Family Car Corner provided an awesome experience. They went above and beyond to insure that my…read morevisit resulted with me leaving with a good quality vehicle. My new car is a runner!! The professionalism was and remains great. Thanks, Family Car Corner!!

This is a Weak repair shop with no respect. They provide excuses after excuses after I paid them &…read moreit's still no end . Please bring No business to family car corner. Its terrible . They smoke cigarettes in the office area so be careful if you can't stand cigarettes

Beware do not go here. Worst service ever. I went in for my truck overheating more than a week…read morelater they said it's all fixed and the next day I drove it to work it overheated. I brought it back in waited 2 weeks to get it back. Paid more money and it still didn't blow hot air only to get a gapping hole in my dashboard that they said they didn't do but glue and pieces of the dash were laying on the floor. Don't go here. Don't go here.

Good mechanics honest and reasonable prices. Have been going to them for years. They will work with…read moreyou and give you options.

Nick at the front desk, John and Tom, the General Manager were extremely professional and…read moreknowlegable as they took care of my new car in a fender bender. They were extremely helpful and knowledgeable in getting my car back on the road with timely and proffesional service. I would highly recommend them for all your auto body needs

My insurance company sent my daughter's car to Tom & Ed's for repair. They started pressuring her…read moreto come in to the shop to approve the work before the insurance company had approved it (which might have made her responsible for more than her deductible). They then lied to her about not needing insurance approval. They also lied about what they were having her sign. I'm the policyholder (and an insurance defense attorney), so I asked them to send me the form, and they refused to do so. Instead, they refused to work on the car altogether and insisted that the car be taken to another shop. Which I was more than happy to do! Very shady behavior.