This is my go to spot for auto parts. The staff is very courteous and knowledgeable about their…read morecraft. I absolutely love the prices. Renee and the lady helped me out a lot and I learned a few things. Definitely will recommend. Thanks you guys are the best.

Broadway Auto Parts has to have been around for over 40 or more years. Soto Zone and other big box…read morestores have popped up but Broadway is still around. The one thing I can say about Broadway is they don't have a knock off version of a product that they exclusively make. Sure there are always cheaper versions of a product or part needed but they don't have a "Broadway" part that they try to push on you. The employees are friendly and very knowledgeable about cars so kudos Broadway and I hope you survive to see a 100 years of business!

Had the best experience with the best service from Jose at this location. He was able to show…read moreexemplary customer service and amazing knowledge. He's definitely what customer service is all about. Huge shout out to Jose!! You rock dude!!

Tried almost all the do it yourself auto places in portage in. Settled on this autozone as the…read moreplace to go. Actually had it forced on me, the others don't seem to know their business. Autozone people know the parts business but do they and I mean all of them including the female are so rude it makes you mad. I was MN ad twice today at those putz, but they had what I needed. I imagine management is the same, they hired them. Known for parts not customer service. Will continue to go there just bite my tongue

My brief experience here was beyond amazing! I got a flat tire right around the corner from here…read more Found out my brand new SUV had no jack and some other thing needed (never actually changed a tire before). Long story short these guys helped me out and I was back on the road in no time.

Joe at the CarQuest store is the best paint guy in the area..He can help you on any problem or mix…read moreissue he really knows his stuff. .Also Jordan is an excellent Parts guy... I don't go anywhere else any more...Try them you will drop your old supplier just like I did..

From the owner: Carquest Auto Parts at 26 West 81st Avenue in Merrillville is one of the nation's leading auto…read moreparts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Merrillville, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

i had a bulb that was out on my headlight on the driver side. Conner took care of this for me. He…read morereplaced both bulbs on my vehicle.

If you need a part for your car they either have it or will order it. We have ordered parts…read morethrough them & received quality products at reasonable prices. The staff is always friendly & helpful. We went in to get a new blade for our rear wiper. Not knowing which one would work the employee selected a couple & came out to our car to get the right fit. If you can do your own work on your vehicle then do it. Mechanics charge a fortune for repair work that could easily be done for a much cheaper price by your own hands. Auto Zone has great prices to save you money too.

RACIST PARTS MANAGER SAYLOR ACEVEZ. I requested low bean…read morelight purchase and install. Employee assisted me and them proceeded outside to install. After having difficulty, understandably a new employee with only 2 weeks on the job as he explained nicely; he went to ask the Manager for assistance and came back to tell me the no one else would assist. Left my hood open and light detached. I exit my vehicle to go in and request to speak with the Manager for assistance. Saylor Acevez, working manager very casually sitting behind the desk, tying his shoe and zipping a book bag looked at me and said, "No, I'm not doing that". I said, I'm requesting a service to be completed and you are speaking to me in a very disrespectful and demeaning way, "did I approach you in a way that was rude", "no, I did not", but you are speaking to me like I just kicked your dog outside. I then stated, if you are the Manager, why are you unable to assist me, he said, I'm just not. Seeing his level of communication was not at all customer service oriented, I proceeded and asked for a refund of the product. He responded, "then give me the lights back". I stated your employee has them and I never touched them as he was attempting-to install and left them at the car. I asked the "Parts Manager" for his card. He said I don't have one. I said, then please write your name, store number and general managers name down because I would like to verify why you 1. Could not assist me or the new employee, and 2. Why I felt the level of communication directed towards me was discriminatory and disrespectful. When I stated my employee affiliation, he then started explaining himself and becoming more defensive and asked why I wasn't reporting the employee. Sir, the employee explained why he was unable to and communicated that using proper deescalation. You sir, a Manager, did not properly assist the employee with issue or customer concern and created what should have been a resolvable issue. You refused to assist me as a Black Woman. Now that you can see that my level of education and experience is worthy of proper communication of respect you are now concerned because I've informed you that I will be addressing this with your District Manager and Corporate. I have been a customer of Auto Zone for a long time and have never been refused service unless it's due to inclement weather. Since he would not give me his name, I looked at his employee name badge and he moved behind the desk so I could not see it and then proceeded to turn around and face his back to me to avoid me capturing his name, which I had previously taken note of.

I usually try not to go here unless I have to. I grew up with always going to autozone but I've had…read morea lot of problems with a lot of their products. Mostly all of them are refurbished/remanufactured. Mostly all stores have a core charge. But this place is always more than others. Always. What a core charge is for those of you not familiar with working on your own car, it's a "fee" so to speak they charge you till you bring the old one back. Like a battery, alternator, starter, some brake pads/discs etc. When it comes to parts, you don't feel like messing anything else up by having a faulty alternator that won't push everything in your car, or surges and shorts out other things. The location is excellent. It's well lit even at night. Parking is great with an even flow. And they have 2 entrance/ exits. They stay open pretty late which is a plus. The customer service at this location had been pretty consistent. I will have to say I am impressed. Score as follows: Location: excellent 5 Cleanliness: excellent 5 Prices: average 3 Quality and quantity: average 3 Customer service: average 3 19 out of 25= 3.8(4)stars

Once again auto zone rock, thank you Bob for helping me, so nice and great in helping with car…read moredecisions, i went to the one on Wisconsin in hobart, you rock Bob

The people here are amazing! (And pretty dang hot too if I do say so myself) I had a mr Bryce help…read moreme install a headlight tonight a++++++ customer service. 10/10 would recommend for all your car part needs.