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    Don Johns Garage

    4.0 (1 review)

    Services - Don Johns Garage

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    8 years ago

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    Ford Of Homewood

    Ford Of Homewood

    3.5
    (79 reviews)

    This was my first time purchasing a vehicle at Ford of Homewood. Billy was my salesperson. I can…read moretruly say that he will go out of his way to help. Billy and the sales team at Ford of Homewood have a cohesiveness that radiates through the entire showroom. I did not feel pressured, or that I am just another commission. I purchased a 2026 Ford Explorer. I am happy with the vehicle and how Billy worked to make sure that my expectations were met. I received a good experience from Billy at Ford of Homewood. Happy customer

    Waste of time! Poor sales tactics. Not a lot of time because I fortunately had enough sense to not…read moredrive 1hr 20 minutes to get there and just be disappointed. I first delt with Sammy and then Brian, in sales, over getting a legitimate lease price on a F150 they had in stock. Gave them the info, gave them everything they needed to formulate some kind of answer for me. Instead, I kept getting told they would get with a manager and put together some numbers. It never happened. three conversations and one week later, I still have no actual numbers, just excuses. It is simple, no trade, I just wanted a straight foreword lease option on a left over 25. Especially considering all the Ford incentives and how many 25's trucks are sitting around. I think the ploy is to get you to come in and waste more of your time. No thanks. I am sick of seeing their commercials and sponsorship of WGN This is a shame, and I would avoid this dealership.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.7
    (27 reviews)

    Got two new front tires for a really good price. The wait was about 1 hour and 10 minutes. They…read morehave a comfortable-ish seating area - although they could use some new chairs as they are really old and worn down. The staff were friendly and I am happy with my tires.

    Absolutely terrible experience from start to finish. I brought my vehicle in for a check engine…read morelight and walked out $123 poorer, with zero solutions, zero answers, and zero respect shown to me as a customer. When I arrived, the shop looked more like a hangout than a place of business. Mechanics were grouped up talking about tattoos and different countries while customers' cars sat untouched. Others were standing around scrolling on their phones like they had nowhere to be. The front office staff weren't any better -- they were too busy having loud personal conversations with each other to pay attention to the customers standing right in front of them. When I finally got acknowledged, I started asking basic questions about my car and what was going on -- and they had absolutely no answers. Not a single person could give me a straight response. It wasn't just "I don't know" once or twice, it was every single question met with confusion, shrugging, and passing me off to someone else who also had no answers. For people who are supposed to be trained automotive professionals, the lack of basic knowledge was shocking and embarrassing. They diagnosed my car with a failed EVAP purge pump and labeled it a required repair -- but couldn't tell me when the part would arrive, IF it would even arrive, or what my options were in the meantime. The part is on back order from the dealership with absolutely no ETA. We're talking potentially months before they might get it in, if they ever do. And yet they still had the nerve to charge me $123 for a diagnostic that led to absolutely nothing actionable. My bill also had extra charges -- shop supplies, fees, taxes on labor -- that no one could explain when I asked. I was brushed off and made to feel like an inconvenience rather than a paying customer who deserved basic respect and answers. This place is unprofessional, disorganized, and completely incompetent. Save your time, your money, and your sanity , take your car anywhere else.

    Don Johns Garage - autorepair - Updated June 2026

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