OMG! I cannot tell you how happy I am that I found this location. Not only is it less than 5…read moreminutes from our home, but its clean, the teachers are amazing and my baby boy (11 months old) loves it. Prior to attending Kindercare Spring Branch we had our baby at another daycare that had decent reviews, but it wasn't AT ALL what we thought (i'll keep this positive and leave them out of this). Anyways, we were in the market to find a new daycare and came across this location. (I have always loved Kindercare and even attended as a child and have had many family members who worked for the company. All in all, a great place for kind) Since my son has been attending this location we have immediately seen the difference in his social skills, cognition ability and overall attitude, as well as the level of care he is receiving. The director, Ms. Crystal is GREAT. Not only is she super responsive, but she also made our family feel comfortable immediately. I am able to get an almost immediate responses whenever I message with a question and she even follows up via phone call. Our family also loves Ms. Ashley, the assistant director. She is super friendly and has great rapport with both kiddos and parents.I literally feel so comfortable knowing my son is under their management. One thing that I really like about this location is how clean it is, especially during Covid. At our last daycare, my son was constantly sick and would often have dry snot on his face at pick up. This has NEVER HAPPENED at KinderCare Spring Branch. In fact, every time we pick him up hes clean, and smells as good (if not better) than when he arrived. Being a new mom I was worried about leaving my baby in a new spot, especially since you are not able to enter due to Covid restrictions. This anxiety has been put at ease thanks to the periodically snap shots of my sons day. I can see the enriched activities he is participating in and honestly, I can see a major improvement in his cognition due to some of these activities. It was so important for me to find a daycare that kept my baby clean and healthy, but also helped develop him mentally. He has grown substantially in his abilities since being there. I would recommend this daycare 10/10

My son has been attending Spring Branch Kindercare since he's been about 6 months old and he's…read morecurrently 2.5 years old. Prior to daycare we had a nanny but she wasn't what we thought she was, but that's a different story. Anyways we were in a pinch and needed to find a daycare. In a span of one week I toured 4 different daycares. We chose Kindercare because 1. Ms. Crystal is super responsive and during the tour she answered the list of questions we had clearly, 2. Ms. Lorena had been the main teacher in the infant room for a long time (and she's still there and she really was wonderful with our son while he was in the infant room). 3. I really liked how the babies were getting tummy time and they don't use bouncers/rockers or those sit to stand circular play things. The current assistant director, Ms. Ashley is wonderful and I think she's helped improve this Kindercare location. My son was lucky enough to have her as his teacher in the toddler room before she became to assistant director. In the room my son is now in, there has been one teacher (Ms Shay) that's been in that room since he's started and the second teacher/ helper in that room has changed about 2 or 3 times. I think Ms. Shay has been super helpful with my son's potty training. They really try to adhere to what the parent wants, which made it easier to be more consistent with how the potty training is going at home. One of the or major reasons why we like Kindercare is that they will give your child the food you pack him ( if you choose to do that). In the beginning I would pack all of my son's solid foods because I wanted to make sure he was used to the food I cooked and that I could make sure he got plenty of nutrients as we did not want him to start eating meat too early or get too used to the food offered at the daycare. I won't say it's perfect, nothing ever is, but I honestly don't think we could have made a better choice in the grand scheme of things*. And with the covid pandemic, they've stayed open and have taken the proper precautions to keep the teachers and children safe. It's not as easy to talk to the teachers anymore since I don't want to hold them up at pick up, but I have emailed and they are able to get back to me the within 24hrs about my questions about how my son was doing. If there's one negative I think it is the child to teacher ratio. They go with the state limit, so needless to say I think they could use more teachers. *Side story - there was one point where we were seriously upset and wanted to change daycares because of my son getting bit and we weren't sure if the biting would stop. But after talking with Ms. Crystal about the situation, she laid out the plan to deal with it and the biting stopped. Granted we had to get to step 3 of the plan (remove the bitter from the class). But it showed me that they were really willing to fix the issue and not ignore or brush it under the rug.

We absolutely LOVE CC Blalock!…read more We've been there for about three years now and have nothing but great things to say. Because of the age gap in our kids, we've experienced almost every classroom and can whole heartedly say that everyone there is amazing. The teachers are very loving and work hard to provide a well rounded curriculum from an early age. Our daugther is know school age and loves the after school program (which they pick her up from school as part of the tuition). During the summer she is enrolled full time and we have been SUPER impressed with the summer schedule of events for the school age kids. They have gotten to take some pretty amazing field trips as well as have some very cool on campus experiences. We can't thank CC enough for all the steps they took to continue to provide childecare to essential workers (which both me and my husband are) during the heart of the pandemic. Their safety measures and open communication really put us at ease and allowed us to continue helping others at work. Can't say enough great things about this place!

This smile says it ALL!! I can't thank Creative Care enough for the joy they bring my son daily,…read morefor the love they give him daily and the knowledge they teach him daily! He is learning things at 2 years old that blow me away! He knows ALL his letters and words that start with them in any order you give them. He knows his numbers and his vocabulary is amazing. He is a sponge and absorbs everything they are teaching him. WE truly love this school and ALL their teachers!!! We are truly blessed my son goes to such an AMAZING day care!!!

I am extremely pleased with the care and professionalism this daycare provides. From the moment you…read morewalk in, the environment feels warm, welcoming, and structured in a way that truly supports the children's growth and development. The staff is attentive, nurturing, and consistently communicates with families, which gives me great peace of mind. One of the most meaningful things to witness has been my nephew's progress since attending. He is not only learning, but truly processing his communication, social interaction, and confidence have noticeably improved. It's clear that the teachers are intentional about engaging the children in ways that support both their emotional and cognitive development. I also have to highlight the new director, who has been nothing short of amazing. Her leadership is evident in the positive atmosphere, organization, and overall quality of care. She is hands on, compassionate, and clearly committed to maintaining a high standard for both the children and the staff. You can feel the difference she has made. Overall, I highly recommend this daycare to any family looking for a safe, supportive, and enriching environment for their child. It's a place where children are genuinely cared for, encouraged to grow, and set up for success.

Follow me: Weds (10/1) tuition was due for the week of 10/5/2025, meaning that the week of 9/22…read morewould cover the week of 09/29-10/03. My daughter was picked up late on Monday, 09/29, +$30, and I was late on tuition on 10/01/2025, +30 on top of the tuition. So, on Thursday, I emailed this to Marqueda so we could come up with a payment plan, and I agreed through email. Earlier this Thursday morning (10/02), my daughter was rejected care, not because of my past-due balance on a day-late tuition, but because it was 7:15 am. I was confused because there was no school, and La Petite promotes that on school days, the drop-off time is 6:30 am- 6:50 am, so the kids can make it to school on time. So I had to turn around, call my job, and tell them I had to miss work because of the situation. Second offense, on Friday (10/3), there is still no school for HISD kids. I arrived at La Petite at 6:30 am, and there was no one there to receive my child. At 6:40 am, a lady pulls up and lets us into the building. I'm thinking to myself, "Well, this is strange. Parents have 10 minutes to check their kid in for care, and my daughter is the only one here. This cannot be true that the cut-off is at 6:50 am. I would see other kids pulling in." Then, the daycare teacher who let us in, my daughter, and I see a lady come from the back. I asked her if she had been her the whole time because I had been calling and knocking on the door. She responded, "Yes, she was her, but she could not hear." La Petite is 30 minutes away from my job; therefore, I would be late the day after I had to call out of work because of La Petite. I left a voicemail for Marqueda on Friday, 10/3, expressing my frustration about the situation, and somehow I was gaslit. She said that "I went into working on Thursday, thinking it was Wednesday, so I didn't know they had school, but upon reviewing your account, I see that you're delinquent, and she wouldn't have been able to stay for care on Thursday anyways." Well, that's confusing because remember I said at the beginning of the review that I paid 9/22 would cover the week of 09/29-10/03, so that made no sense. Then, even if so, I responded to the email of the payment plan, and said I would pay on Monday since I was late for the week of 10/05. She proceeded to say I was screaming at her when I was not. She said that I would not let her speak when I asked her throughout the conversation if it was okay that I spoke. She told me that most parents tell them ahead of time that their kid will come in when there is no school, or they will watch them at their house. Like I mentioned before, 10/2 and 10/3 were paid for previously; they always pick her up from school on Thursday and Friday, so why would she not be accounted for? It seemed as if anything I said in response was being turned into something else because of deflection. I had to end the conversation and call corporate.

I'm writing this review while honestly debating whether this place even deserves one star…read more(unfortunately, zero stars isn't an option). My daughter attended this daycare for only one month, but that single month was emotionally exhausting and heartbreaking not only for her, but for us as parents as well. During our initial tour, we were very open, honest, and friendly. We explained clearly that our daughter had never been in daycare before and had only ever been cared for by me and my husband. As first-time parents, we were very firm about our expectations when it came to her safety, well-being, and happiness. We trusted that our concerns were reasonable and that our daughter would be cared for with patience and compassion. At first, things seemed okay. But as time went on, it became painfully clear that our daughter was being neglected. I understand that there are many babies in the classroom, but if caring for 8-10 infants is too much for the staff, then more teachers should be added. I constantly had to call to ask them to put my daughter in her crib because she was being left sleeping in the activity center. That should never have been something a parent has to remind caregivers to do. My daughter was hurt multiple times by other babies, and most of the time the teachers simply sat there and watched it happen even when it was occurring right in front of us during pickup. I completely understand that babies don't have bad intentions, but what I don't understand is why a mother has to call and beg staff to intervene while her child is being grabbed, pushed, or pulled until she ends up hitting her head on the floor. Why should any parent feel the need to constantly watch the cameras just to make sure their child is SAFE? Every time I called to express concern, I could hear the frustration in their voices. You could also see it on their faces especially from the front desk staff and caregivers when they were told I was calling again. One of the most disappointing parts is that the same person who gave us such a reassuring tour was visibly frustrated with us later on. Even knowing they were being watched on camera (muted or not), their facial expressions and body language said everything. We were paying for our baby to be cared for, not simply watched while she got hurt. Babies being babies should never be used as an excuse to not step in. My concerns and requests were completely normal for a mother who loves and wants to protect her child. Our daughter deserves the same level of care, attention, and protection as any other baby in that room. What hurt the most is that no teacher here truly seemed to care for our daughter. They were rough with her. When she cried, they would shove a pacifier into her mouth instead of comforting her. They acted caring and attentive during drop-off and pickup, but watching the live cameras told a very different story. Seeing our baby treated this way was heartbreaking and traumatizing, especially for first-time parents who already struggle with the guilt of leaving their child in someone else's care. Every day after work, I drove like a maniac just to get to her as fast as I could because I felt like I needed to save her. I was always polite, respectful, and understanding. Yes, I called often. Yes, I asked questions. But that's because we love our daughter. I know I'm not the only parent who feels this way. I even made sure to send small gifts here and there as thank-yous whenever I could. Despite all of that, we were let down by everyone at this location. We truly hoped this daycare would work out for our family, but it didn't. Bringing our daughter here caused nothing but stress, fear, and emotional trauma for all of us. Her safety, happiness, and well-being are not negotiable. Taking her out of this daycare was the best decision we could have made as parents. Our daughter is now at a new daycare, and on her very first day she didn't cry once. Every photo showed her smiling, happy, and comfortable. The teachers treat her with genuine care and patience not just doing the bare minimum. The difference is night and day, and that alone speaks volumes. I'm sharing this not out of anger, but out of honesty. I truly hope this review encourages this location to reflect, improve staffing, and treat every baby with the care, love, and protection they deserve because these are defenseless children who rely entirely on the adults around them.

Was looking to see if this daycare was a fit for our family and our kiddos, the kids do not seem…read morehappy. And the director was very unorganized

We love Primrose at Greenway Plaza. Amazing staff that provide nurturing environment. It was…read moreamazing to see our child learn and thrive in school. The school has the standard staff to children ratio. More often than not, there seems to be fewer kids (I think) than the maximum. So, each teacher looks after fewer kids, which is an added bonus when that happens. Bright and sunny facility in a secure building. Hassle free pick-up and drop-off with ample parking. The office complex has a large private court yard, which has provided hour of entertainment for our child after school. Compared with other daycare around the neighborhood, this school has longer hours (6:30AM -6:30PM), and fewer days off. This is a huge plus for people who work at Texas Medical Center. We knew that this particular location does not take older kids (3 years and up). If we had to do it again, we will still choose Primrose at Greenway Plaza over others.

Stephanie Conner the director is phenomenal at running this facility. I highly recommend this…read moredaycare for those under 3 years!! The teachers are awesome miss flowers was my sons favorite teacher of all time! She took the time with him and he thoroughly enjoyed going to school here.

In my personal experience and opinion, the facility did not feel like the right fit for my child…read more During my visit, I observed bugs in some of the rooms, low classroom energy, and the cook present in the classroom with students. I am not alleging harm or wrongdoing. The staff did show patience in certain situations, which I appreciated. However, the children's restrooms were in poor condition, and while the exterior of the building looks nice, the interior would benefit from improvements. Overall, I feel the childcare center could benefit from better cleanliness, more structure, and additional youthful, engaged teachers. This review reflects only my personal observations and opinion.

My non-verbal son has been going here for about 3 years now. Love it here communication is great…read more And they always have some type of event for the kids to do. Definitely recommend this daycare to anyone looking for somewhere for their kids to go!

Shout out to the teachers in Toddler 1 ( Ms Sharon, Ms Nancy and Ms Mirian) and Primary (Ms Mona,…read moreMs Adel and Ms Jazmin)! Ms. Claudia, Ms, Maria, Ms Lupita Ms Jacqlyn, Ms. Ester, Ms Liz, Ms. Renee, Ms Mary, Ms LaRentis, Ms Michelle, Ms Raye, Ms Alla, Ms Imelda and Ms Bernadette. Thank you Mariner for everything - love, patience and dedication for our sons since July 2021.

As much as I wanted to like this school because of the initial tour (which is gonna be the only…read moretimes that you might ever see a director or the owners) and the proximity to us, the experience for us was disappointing on many levels. We left three years ago after several months of enrollment, yet I STILL have negative feelings about our time there and unfortunately, I continue to hear from others about some of the same issues. I was initially very enthusiastic about Mariner and even recommended it to two friends, both of whom stayed And were quite happy. In my case unfortunately, things did not work out and turned unpleasant quickly. In my son's class, one wonderful teacher left, followed shortly by the other. Within a short period of time, the class went from a teacher-to-child ratio of approximately 1:8 to 1:22 children. The replacement teachers who showed up over night were very young, no native English speakers and without credentials or experience I would expect from teachers responsible for so many young children. More concerning to me were the safety issues. On two occasions, my son came home with unexplained bruises. The second incident ultimately led me to withdraw. I received him back with a huge bruise, and no one at the school could explain how it happened! Two days later was then told that he 'had a habit of rubbing his head against the carpet'--something he had never seen before and I have never seen since. During my meeting with the director, it became obvious that someone was not watching my son and he got injured, but they were not clear about how it happened. Do not send your child here! We immediately withdrew and while Ms Jenny and Ms Pat handled the situation courteously and refunded tuition and deposit without delays, the experience left me deeply concerned. During the time my son was enrolled, there was also an extraordinary amount of staff turnover. Several teachers who had left stayed in touch with us and told us they had left because of poor working conditions and low pay ($13/hr). There was also a woman at the front door (Ms Jessica 2021-2023) who was consistently rude and made morning drop-off unpleasant for families. She was eventually replaced only after she moved to New York. Another thing that always bothered me was the overwhelming smell of cleaning chemicals. I understand and appreciate the importance of cleanliness, but my son would often come home smelling strongly of Fabuloso. It was so strong that I found myself wondering whether the school was relying too heavily on chemicals rather than using more thorough cleaning methods such as deep or steam cleaning. I genuinely dreaded that smell when I picked him up. To make a long story short, there are better options out there. After leaving Mariner Montessori, we enrolled our son at Children's Village in West University, and our experience there was absolutely wonderful year after year. Mariner Montessori was a very difficult experience for us, and unfortunately, even years later, I still have not forgotten it. I heard a similar concerns from another parent, and finally decided it was important to share my experience as well. I hope this helps other families make an informed decision. Each school has their pros and cons.

We couldn't be happier with the staff and program at HGM. Two of our children have attended this…read moreschool. Communication is clear, the teachers and assistants truly care about the kids, the layout of the facility is fun, safe and the classrooms set up consistent with Montessori standards. The staff really make this place great. In our sons time here we saw minimal staff turnover. Highly recommend.

Wonderful school; kind, thoughtful staff. Our children are thriving and see the school as an…read moreextension of our family. Terrific teachers, engaging curriculum, thoughtful communication. A+++