Like many folks have said in these reviews, everything about NHA was great---the workers, the…read morefacility, the adoption process, etc. But for the love of God, PLEASE stop the high-pressured insurance "consultation" by Fetch insurance at the end! We had already (gladly) spent an hour and a half at the shelter to adopt two kittens when we were directed to a dude sitting at a desk right in the middle of the lobby. We were told he was doing "post-adoption consultation" which was total BS. He made a few vague comments about kitten health and then jumped right into a hard sell for pet insurance. As others have said, guilt and pressure tactics are used in hopes of catching new owners, who want to do everything right for their new pet, at a vulnerable time. Like so many others, we fell for it, only to later realize that the insurance ($80 a month for 2 kittens) was insanely high! We cancelled as soon as we looked through the paperwork and saw that we had been taken. Luckily, Fetch refunds 100% in the first 30 days. We may use another insurer, but cornering and guilting new pet owners in the middle of a noisy and hectic shelter certainly put us off from EVER using Fetch. So a word of advice: if you adopt and they want to send you over to "post-adoption counseling," just say NO! Let them know that you're aware that it's just an insurance hard sell and that you prefer to research insurance options on your own. And as others have pointed out, avoid Murphy Road Animal Hospital at all costs! That's where the "free" exam is offered, but that vet clinic is notorious for horrific over-charging and poor care. Most vet clinics have discounts for initial wellness exams, and no vet is "free" since you still have to pay for shots.

In March, 2026, my wife and I adopted a 2-1/2 month old female Pit Rat terrier mix. She is full of…read moreenergy and very sweet. She has been suffering from constant urinary problem. She's almost 5 months now and obviously a puppy so pee accidents are expected. However, this is constant and sometimes she doesn't even realize she's going. Our vet has given 2 cycles of antibiotics and now says it's probably not infection. We changed vets and the new one tells us that being spayed at 2-1/2 months is WAY too soon and the hormone deficiency prior to a 1st heat cycle can cause all these problems and more! She could have lifelong urinary problems and is more susceptible to bone cancers, joint issues, as well as developmental issues. Early spaying is common practice at shelters but even the vet said that 2-1/2 months is just irresponsible on the part of Nashville Humane Association (NHA) and we are watching our new baby suffer everyday because they are in such a rush to process these puppies through the system for adoption. We would warn anyone adopting from NHA to ask questions about the early spay practices. FYI, a normal, healthy spay age is between 6 and 24 months. Adopt at your own risk (and puppy's) from a place like this.

The good doctor is amazing! I really appreciate his care over our pets for years!…read moreHe has been our vet for 30 yeats!

Pretty sure I took my rabbit here a few years ago and now I need to do a Veterinary cross-reference…read morefor a new adoption and I cannot get ahold of this business at all. I woke up early today to try to call them as it says they're open until 12:30pm as they won't be open all weekend, but no luck. Left voicemails and no longer live in the area so I can't go in person. Did ya'll go out of business? Will update if they ever get back to me and were the people that cared for my rabbit, Flopsy.

The staff here is really great, attentive, and helpful. We have a little bunny rabbit (a Holland…read moreLop that is less than five pounds), so we were happy to find a place that could accommodate rabbits in addition to the more "traditional" pets. We were very happy with the overall experience here, and feel confident in the care they provide. They also have a cute location within an old house, which makes the place and the experience feel really cozy. Highly recommended for all the needs of your little furry friends.

This is such a special veterinary hospital. The doctors here are really recognize the small details…read morethat enable them to provide the care your pet needs. This place is over an hour away and I take all 7 of my pets here. The doctors and nurses here unlike any other veterinarians I have experienced. I have a bunnie, 5 cats, and one pup. There's no way I would take my babies anywhere else. Dr. Kunkel is an incredible surgeon and teacher of new veterinarians. It's a great place to support and the only place I know my pets are loved as much as I love my own. THANK YOU LITTLE HOUSE!!

I was able to bring in a stray community cat to be neutered and get their vaccines. The program is…read morefantastic! There was 4 week wait to bring in a community cat, but it was well worth it. You are able to rent out a trap for the week that you are schedule to bring in your cat. I was not able to get him the first week that I was on the list, but I was able to get back on the list a few weeks later. They definitely care about the animals and did a great job! I would highly recommend!

They have spayed and neutered a few stray cats I've had. Always very nice and helpful. They take…read morevery good of the animals. Planning to have a cat there soon. They're Great!

We took our (very, very nervous - scared of dogs and people) pitty to her and she literally was…read moreincredible with her. She was so calming and took such great care of our girl. She gave her treats and a cutie bandana, and then we grabbed her some toys on the way out. Great location, great people - can't say thank you enough! We will be back on a monthly basis for upkeep.

I get my doggy to get his nails done from them. They are very patient with my pup since he gets…read morevery excited, its also very convenient cos they come to you. Dusty enjoys his pampering every month from them,

Bryana is great. Attentive to what you ask for her to do while you're away and sends pictures of…read moreyour furry ones to show how they're doing. Thanks for looking over the little ones while we're out of town but also for being consistent as well. Being new to the city and not knowing any people, it's tough to find someone you can trust and look over your furry ones. Couldn't have asked for a better person to work with and your professionalism!

Bryanna has a heart of gold. I have a prickly min pin who takes a lot of time to warm up and she…read morehandled him with tons of patience. My other dog was opposite and was happy for for outside potty breaks. Thankful for having a doggy sitter so close and flexible in East Nashville!

Our home is complete with the addition of our George and Gracie. Teresa was very helpful throughout…read morethe process of getting our doodles. We were guided step by step complete with take home instructions to care for our pups properly. They have turned 1 and are loved so much! We are so grateful for making this experience so positive and worth it

Waiting 2 years for a $3,800 puppy... not worth the wait. Way Too expensive and too long a wait…read more Not doing business with these people.

Be aware: this company is no longer owned by the original owners. It has been taken over by a young…read moregirl named Abby. She came over, introduced herself, claimed to love dogs more than humans. Seemed really nice and she seemed to really want to build a business and I supported that. I learned the hard way. I had Abby watch my 2 dogs back in 2019 while I was out of state. I had a camera on so I was able to watch (when I had the chance). Throughout the week, my pets were neglected. Did not show up when she was supposed to. Left my pets for hours and hours. I was very upset. Seeing more recent 1-star reviews does not surprise me. Pay attention to the 1-star reviews. They are the most recent very accurate. All of the 5-star reviews are from when the previous owners of Good Mojo owned the business. Abby is not responsible, full of excuses and I would never trust her or her crew with my pets. I highly recommend you do NOT consider this company for your pets.

Great dog care place.... This is the easiest review yet Kim is just freaking amazing…read more Bob loves her and all she does for him. There is no better dog sitter she is prompt, courteous and an utter professional. She even helped us find an awesome dog trainer Gwen. If you love your baby like I do then you will send them to Kim! Hands down go see Kim