Bryana is great. Attentive to what you ask for her to do while you're away and sends pictures of…read moreyour furry ones to show how they're doing. Thanks for looking over the little ones while we're out of town but also for being consistent as well. Being new to the city and not knowing any people, it's tough to find someone you can trust and look over your furry ones. Couldn't have asked for a better person to work with and your professionalism!

Bryanna has a heart of gold. I have a prickly min pin who takes a lot of time to warm up and she…read morehandled him with tons of patience. My other dog was opposite and was happy for for outside potty breaks. Thankful for having a doggy sitter so close and flexible in East Nashville!

We took our Mini Aussie here to be groomed. Bolin did an excellent job and cut her exactly like we…read morewanted! She smells and looks great! We had previously paid lots of money for a mobile grooming company and were unhappy with how far in advance you had to book, the price, and a BAD haircut. I was able to book at TDS just a couple days in advance and paid nearly half the price. We will be back for sure!

TERRIBLE MANAGEMENT, ZERO CUSTOMER SERVICE. I've been taking my multiple dogs here on and off for…read moreyears. But over the course of 6+ months, I was getting overcharged for my daycare 10-packs, to the tune of $1,020 (MINIMUM!). I understand mistakes: this is an easy one to make if front desk staff don't know how to charge proper rates (in this case, giving me my "multiple-dog" rate of a 50% discount for daycare passes/packages for the second dog). But what is completely unacceptible is how they handled the issue. I brought it to their attention after realizing how they "punch cards" for daycare, and that they were charging me full price for the second dog. The staff was completely ill-equipped to 1) FIND/VERIFY the issue (after hearing our concern that they said they couldn't verify if I was right by reviewing invoices, and the best they could do was print off 8 pages of hard-to-discern transactions to review, AND we only got the records after asking multiple times, AND they couldn't email the records; they made us come in and request a printed copy), and 2) provide adequate refund, and 3) act in any way apologetic or with an interest in correcting this as a customer service issue. They then referred us to the owner to take it up with him. We contacted the owner and his response via email was: "'I'm in Florida dealing with a sick family member dealing with breast cancer. I should be back in Nashville in 6 weeks. I'll look into this when I return." We respected his personal matter and waited 6 weeks. We've now contacted him twice since then, and still ave no response. We were referred to the OWNER, CHAD, on May 25, wrote him on that day, respected his privacy for 6 weeks, then emailed him twice, and it's now August 2 and we still have no resolution. This place is terrible. DON'T GO. There are SO MANY great dog service businesses in town where they care about their customers. Dog Spot is NOT one of them.

This review is for grooming as that's all I've done at Camp Bow Wow. Trey has been grooming my…read moresmall dog for over 10 years. He's wonderful with the dogs!!

This review is for the grooming side only (haven't used the day camp.)…read more My 23 lb beagle mix gets a twice a month bath with special shampoo for his allergies and, because he hates baths and acts like I'm putting him through pure torture, we've opted to go to a groomer for it. Trey has been my dog groomer for over three years now, and he is truly just the best around: incredible groomer, magician with nervy dogs, and just all around kind human. When he moved to Camp Bow Wow earlier this year, it was a no brainer to follow him. He's one of the most reasonably priced groomers in the area and does an incredible job with all sorts of dogs. My dog genuinely loathes bathes and is overall a nervous dog around other dogs. Trey puts him at ease and he comes wagging his tail every time he seems him, even though he knows he's getting a bath. His nails are always filed down and maintained well and he smells so delightful after a groom with adorable fluffy fur! The facility is super clean and I appreciate the dogs are separated for grooming and have their own crates while being groomed. When my dog got skunked when I was out of town last year, for no extra charge, Trey worked his magic and in a couple of visits the smell was almost gone. True miracle worker and I'm so grateful we found him, as it takes a huge headache out of my life and helps me to know I'm always leaving my baby for a few hours with someone I trust. There's a dedicated parking lot for customers and I appreciate that staff is on top of making sure any dog who comes here is up to date on shots/vaccinations. Even though I don't use the day camp services the staff at the front desk are incredibly kind and welcoming to me and my pup and give him little treats and hugs every time we come in. It's a wonderful and welcoming experience and I can't recommend getting your fur child groomed here with Trey enough!

The staff here is so sweet and they treat my pups like they are their own. Miss Kitty's has truly…read morebecome a second family for us. I wouldn't trust anyone else with my fur babies

This place is all show and no substance. Miss Kitty's markets itself like it's some kind of…read moreupscale, caring pet facility-but behind closed doors, it's a completely different story. I seriously regret ever bringing my dog here. First off, the staff act like they don't even want to be there. Half the time they're on their phones, chatting in the back, or just ignoring the animals. There's zero passion- it's obvious this is just a paycheck for most of them, not a place run by people who genuinely care about animals. They keep the dogs separated most of the time, but that doesn't mean it's clean or safe. I saw dogs in dirty kennels, water bowls empty for hours, and one dog left barking nonstop in a crate for over an hour with no one checking in. It felt more like a storage unit for pets than a care facility. The place also smells awful the moment you walk in- like built-up dog urine and chemicals trying to cover it up. The floors were sticky, the walls looked stained, and the whole place had this grimy, unkept feeling that made me want to turn right back around. Oh, and good luck if you ever try to ask a question or request anything- they act like you're annoying them. Super rude and dismissive attitude from the front desk to the back. They talk big about loving pets, but the reality is they don't even pretend to care. Don't let the cutesy name or branding fool you. There are way better, safer, and cleaner places in Nashville. I'd never leave my dog here again. NEVER.

Great experience. Knowledgeable. Thorough. And very neat! Groomer gave me good advice regarding my…read morenew huge dog. Dog seemed happy too.

As a pet owner, the most important thing is your pet. We had some issues with another mobile…read moregroomer who ghosted us, so it seemed time to find a replacement. As work from home people now, we have come to appreciate the convenience of the ole "Come to You" so Groom Club seemed worth a look I can say it was WONDERFUL to have two people show up who not only seemed excited about our Maltese, who was in somewhat dire need of a groom after the ghosting, but the obvious excitement and joy that they get from the work that they do. They showed up right on time, and the groom took about an hour, which is usually what you expect from a grooming. Afterwards they provide you with a before and after photo as well as an overall wellness report (They take care to make sure you don't consider this Vet Advice, but it's nice none the less) The price is a bit higher than what we were paying but I feel like the overall experience made that money well spent! We have already scheduled the next visit, and I would highly recommend them to anyone looking for a new or better groomer!

Cannot recommend Alyssa enough! She's so great with our two dogs, and even takes the best pics…read moreduring her visits!

Alyssa is nothing short of amazing!! We have 2 extremely needy sphynx cats that are our literal…read morebabies. We both work from home so they're very used to having us around all day. We needed to leave town and of course leaving them was giving me major anxiety. I particularly was looking for a pet sitter that was available to do overnights and do their 3x/day feedings. I was impressed starting from the first meeting we had with Alyssa. She came prepared with a questionnaire and noted every little detail about each cat. Their likes, dislikes, feeding schedule, favorite toys, etc.... I really appreciated that as each of our cats are very different. And I also saw how well she interacted with them during that first meeting. Communication with her has been stellar. Alyssa takes the most amazing photos & sent lots of video updates too. Especially for someone like me who was a nervous wreck leaving them- getting constant updates from her really put my mind at ease. Any time I would check in- she would respond right away. One of our cats in particular is shy with strangers and I was worried that she wouldn't eat while we were gone. I gave Alyssa some recommendations as to how to coax her to eat and Alyssa was so patient with her and kept trying everything she can. And Alyssa was able to get her to eat every meal! I can tell that she was trying to do whatever she can so to make sure our cats were happy and comfortable (which they were!). Alyssa was also very respectful of our home. Even though she spent 3 days at our place- you wouldn't even know! She stripped the sheets, towels, & asked if there's anything else she can do so to make our arrival less stressful. Litter boxes/surrounding areas were spotless! She took amazing care of our home (and for people that are borderline ocd clean- that means a lot). I can't recommend her enough! Will definitely be using Alyssa the next time we need a pet sitter. P.S. She also happens to be the sweetest and has a very calming energy which I know pets gravitate toward.

Our nurse Riley was amazing! My boy had an ear infection and was really hurting . I took him here…read morebecause it was 4 AM and he needed some relief. I was nervous how they would react as I didn't know if it constituted a "emergency". However, from the moment I walked in, I was addressed quickly, we were care of, and the ball was rolling. Riley took great care of my boy and was extra caring and thorough. We were able to get in and out. Plus I wasn't pressured into purchasing any product products or services. Finally, getting the care plan and the payment estimate at the beginning of the service is super helpful when it comes to dealing with any anxiety around going to emergency vets & their costs. I'm lucky to have them in my neighborhood and will definitely be back if my baby ever needs urgent care again! Amazing transparency, information, and care!!

I took my little guy here at 1am after consuming a large amount of THC, he was in bad shape and the…read morestaff was extremely sweet and very helpful emotionally and financially. I was able to stay the night with my pup while he was hospitalized and they were more than accommodating. 24 hours later he is good as new. Highly recommend leaving your baby in their care!

Used them before great company and communication about your animals and any special needs they…read moreaccommodated the needs of my animals by example does not play well with others so they accommodated her and me by doing her play only with her siblings

An Awesome Experience, Rustic Location, and Site! Last week…read morewe visited Nashville with our dog staying in a pet-friendly hotel and decided to put her in a kennel overnight and found Pampered Pets online as we had a day-long event. Nikki was very personable, and professional which put me at ease, taking care of my dog. I really liked that she asked about socializing preferences, and I was able to keep her to herself there as she gets a lil anxious around other dogs and it was also her 1st kennel visit. She took her at short notice when I provided complete updated shot history, which was great. I enjoyed the relaxing country environment and setup. I would definitely recommend this kennel!