Hub came to my house to look at my marble counters to resurface. While they were there they STOLE…read moreMY DOGS TRAMADOL pain killers that he had for tooth surgery . They were on the counter and there were 41/2 left in bottle and they were kind enough to leave my dog 1/2 One guy wouldn't leave the counter where the meds were and my husband left the room for a minute to take a phone call. DO NOT HIRE THEM.

I had my dogs tramadol on the counter because he just had 2 teeth removed...after Hub left giving…read moreme an estimate for resurfacing counters they were kind enough to have left 1/2 a pill And stole 4 They stole my dogs pain meds. I left message for them to call me and no one called back. A good business man would call back a guilty one wouldn't. DO NOT HIRE THEM. One of the guys was leaning up againt counter where the meds were the entire time and my husband stepped out of the room to take a call. Don't let them in your house.

Self service for stones. I went to pick out a stone for a porch step. They dropped off stone and…read moreleft it in driveway. I had to place it myself.

My wife & I decided to have a patio built in our backyard this year, and our landscape contractor…read morerecommended that we make a trip to Plymouth Quarries to pick out the pavers. We went, and were blown away; not only by Plymouth Quarries' extensive selection of paving stones, but also their beautiful granite, and their customer service! We worked with one of their on-site representatives, who helped us choose the perfect pavers, which have given us a wonderful outdoor living space. I would recommend Plymouth Quarries to anyone looking for a wide array of materials & products for any project involving stonework or pavers, in or out of the house!

These people ARE THE WORST. They started a minor renovation in our kitchen, did most of the job,…read moreand never came back to finish (and still have parts of my cabinets at their workshop). They are disorganized, rude, oblivious, and will not acknowledge their lack of communication skills. Everything is always someone else's fault. Stay away!!!

Kitchen Cabinet Painting and Renovation I engaged this…read morecompany to paint my cabinets and do a little renovating. They were incredibly slow to get the work done. They were disrespectful, defensive, argumentative and generally not nice people to work with. Customer service is not in their vocabulary once they win the job. Questioning them results in recriminations, not solutions. It seemed that nothing was their responsibility-from scrapes on the walls from putting in a quartzite countertop to a crooked cabinet. They even gave me inaccurate measurements and then would not stand behind them, which cost me time and money. I would NOT recommend this company.

I absolutely recommend them. Real professionals in their field !…read moreThey kept their word on timing and on the outcome , which was super !

I had Harry Carpet at my house they installed a rug in an attic bedroom they were great! We love…read morethe new rug and the whole experience was top notch from the day I walked into the showroom to the day it was installed very professional and hard workers great experience all around the installers were polite friendly and efficient they did a great job on a hot August day. Thank you Susan from South Boston

Eddie was incredibly helpful with our kitchen floor and backsplash tile and countertop purchase and…read moreinstallation. When our contractor accidentally dropped and broke an entire box of tile, he worked with the manufacturer to get a replacement quickly. When the counter installer misjudged our counter size and quoted just one slab (when we really needed two), he worked with them to correct the issue and ensure the quote was honored. He was patient and offered great suggestions. We really had a great experience with tile world. Huge selection; reasonable prices; great service.

Eddie was awesome. Just enough help to get the decisions made and expertise to help a DIY guy like…read moremyself get a great result. He was patient with my wife and I as we mulled over the multitude of tile possibilities, adding subtle suggestions as needed. Once the decisions were made, he helped create a shopping list that would provide everything we needed. The personal attention made us glad we came to Tile World Design Center after multiple trips to the big box stores proved unfruitful. Thanks Eddie!

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

Excellent work... On time, professional,, Prompt... High…read morequality.. Not the lowest price Nor the highest price - - - just right.... Friendly and communicative, Honest.. I don't think I can rate them any higher Tim and Steve - - - THANK YOU!

unbelievably disappointing. the work was mediocre. they left an enormous mess. absolutely no…read morepreventative measures to reduce mess going in and out of the house. wood chips a dust were everywhere on everythig. Three guys tracked wood chips and dust everywhere. Took over two hours to clean up after they left and the price did not reflect the workmanship or cleanliness.

I send all my customers here. I have never heard one complaint and every time I've been in you…read moresee nothing but friendly smiling faces. Very knowledgeable and helpful group. Large selection of products as well!

Amazing! I will admit that it is a lot when you go the first time - and can be overwhelming. I…read moresuggest meeting with one of their employees to help walk through the process. I worked with Michelle D and she was so helpful. I can't imagine getting through three bathroom designs without her.