My mom had been going here for about 5 years now. She does her dialysis at home but she comes here…read moreonce a month for her blood work and to talk to her nurse. The first nurse Barbara was awesome. She knows her stuff and in the beginning my mom would call her at 3 in the morning because she was in pain and didn't know what was going on and Barbara would be there to talk to her on the phone tell her what to do. Now she sees Rosetta and ehh she's not terrible but she's not compassionate with her patients either. She really lets you know this is her job and she just wants to get what she needs done and no people skills. For someone who is in the medical field she should at least have empathy for her patients and understand they have ups and downs and they were once normal and did everyday things and now they are on dialysis and their body's are not what they used to be and its gets depressing. Anyways the place is clean and I can't speak on behalf of the hemodialysis section because we never been to that part. You can validate your parking ticket with the stamp at the reception desk.

Awesome facilities for patients who are hopeless for every day life. They are getting good…read moretreatment with RN.CNA and Doctors. I will appreciate all of they who are working in this Four Seasons clinic.

I have been in three nursing homes and this the best one so far. The staff is friendly, competent…read moreand very helpful. The building is attractive and very clean. Best of all for me, the food is excellent! I am surprised this facility also received negative reviews. My experience has been only good. I feel blessed to be here. Lynn Grasberg, Writer and Foodie

I was hospitalized for 4 months. When I was initially admitted, I was a fully functional person. By…read morethe time I was discharged, I could not stand or walk without assistance and lost the ability to care from myself. The hospital discharged me to Palazzo Post Acute, and I was a patient there between March and May of 2026. I always hear nightmare stories about how poorly people are treated in these types of facilities, so when I arrived at the facility, I was worried about the type of care I would receive. My worries were for naught, because I received great care, and met some amazing individuals. The nurses, CNAs, physical therapists, occupational therapists, and respiratory therapist that I work with were awesome. Some of the people I worked with could lift my spirits with their presence. I am happy to say that by the time I was discharged from Post Palazzo, I could stand and walk on my own. Thanks Post Palazzo Fam.

A Nursing Facility That Became a Second Home…read more Palazzo Post Acute has become a second home to our family -- a rare gem in a nursing home system often associated with a bad reputation. When my mother first arrived over two years ago following surgery for a brain tumor, we were cautious. We had already experienced two other facilities that fell short -- even endangered her life. But what unfolded here, over months and years, was a level of care that steadily earned our confidence. This review has been two years in the making -- and I'm glad I waited, because what I can say now is grounded in long-term consistency, deep gratitude, and respect that was built over time. TRUST TAKES TIME The first few months were stressful -- late-night calls, early falls, and trauma from prior SNF experiences. But I quickly saw that when concerns came up, the Palazzo team responded -- calmly, professionally, and with accountability. That allowed me to breathe again. I realized: I wasn't doing this alone. LEADERSHIP MATTERS Administrator Simcha Stern sets the tone. His leadership is human and grounded, and his presence is felt -- he literally walks the hallways, talks with patients, he speaks directly with families, responds to concerns, and truly advocates for better care. Director of Nursing Kristina is responsive, level-headed, and solution-oriented. And Dr. Kadakia, the Medical Director, has been one of the most compassionate and collaborative physicians we've ever worked with. He's not just clinically excellent -- he listens. NURSES WHO CARE RNs David, Bobbi, and CJ are dependable, clinically sharp, and communicate clearly. They've guided us through complex care needs and offered a sense of calm in challenging moments. LVNs like Victor, Calvin, Jonathan, Michelle, Aldren, Yonas, Isha, Rowell, Clelia, and Doris are the daily heartbeat of the floor. Each brings professionalism and warmth. Victor's humor, Aldren's songs, and Michelle's positivity are just a few of the ways they uplift my mom and our family. CNAs: THE UNSUNG HEROES Certified Nursing Assistants are the eyes, ears, and heart of this place. They bathe, lift, feed, soothe, and spend the most hands-on time especially with the most vulnerable of residents. Claudia is a true lifeline -- Mom calls her "Mama," and it's a title she's earned through trust, presence, and deep care. Teresita brings joy and motivation. We're also incredibly grateful to Zabraia, Heidi, Gabi, Carlos, Fatima, Safina, Kristina, Mohammed, Shay, Salma, Earl, and so many others whose names we may not always know -- but whose work we see and deeply appreciate. THERAPY & RECOVERY Stephanie, Director of Rehab, is an incredible leader -- a motivator who advocates for her team and residents alike. Therapists like Maggie, Wilson, Timothy, Leo, Mark, Arman, and Tico helped Mom regain strength and dignity. We also thank Jaymie, a restorative nursing assistant whose steady support has made a daily difference. SUPPORT STAFF THAT MAKES IT ALL WORK From Victoria in Quality Assurance, to Romel and Pamela in Social Services, to Maede and Carol in the Business Office -- the behind-the-scenes coordination has been thoughtful and efficient. Shawn in Activities brings joy to the facility, transforming holidays and daily life into something engaging and personal. The front desk team -- Josephine, Jasmine, Stephen, Chris, and Fatima -- provide warmth and structure. And cleanliness? Always excellent, thanks to a skilled and cheerful Environmental Services team. Ramil, in maintenance, is kind and professional. FINAL THOUGHTS Palazzo isn't perfect -- no place is. But what makes it different is their willingness to listen, evolve, and truly partner with families. They show up with care. They remember names. They make it personal. This is the third nursing facility my mother has lived in. It's also where my father recovered after a heart attack. And it's the place Mom has resided in the longest -- over two years now. We've been through hospitalizations, rehab, recovery, and long-term stabilization. Through it all, Palazzo has held steady -- and held us. If you're looking for skilled nursing care that honors both clinical excellence and human dignity, you're in good hands here. And if you're reading this from somewhere else, may it remind you: care with heart is possible. Keep advocating. Keep asking questions. And when you find a team that truly cares -- let them know it makes all the difference. -- Liza Camba, Family Caregiver & Advocate On behalf of the Camba Family

From the moment we entered Glendale healthcare center, we felt a sense of calm and reassurance. The…read morewarm welcome at the entrance, combined with the clean, well-maintained environment, immediately made us feel that we were in the right place for healing and support. The nursing department (specially the supervisors) exceeded all expectations. Each nurse was not only skilled and professional but also incredibly compassionate and attentive. Their consistent care, patience, and encouragement played a vital role in my mom recovery journey. I deeply appreciate the dedication of the entire team, from those maintaining the pristine environment to the nurses who showed genuine concern for my mom well-being. You've created a space that promotes healing,physically, emotionally, and mentally. Thank you

I was weary of taking my mother here after hip surgery from what I had already heard. I went on a…read moretour to make sure I let them know they should be on top of things. Ripsime assured me that everything was great, she even gave me her cell number in case anything ever comes up. I called her three times while my mom stayed there on separate days and she never returned my call. The facility is understaffed and overwhelmed. If you're not on top of things they won't get to you on time. My mother complained of UTI symptoms on day 2 and said the nurse told her the previous nurse was not cleaning her well and even showed her. I asked several times to get her checked for a UTI, I was told they would tell them doctor. Little did I know the doctor was on vacation and in the week that she was there she saw no doctor. Can you imagine a health care center with no doctor. I even took cranberry juice and asked them to keep giving it to her. No one did. Fast forward four days later she developed a horrible bladder infection that we caught before it reached her kidneys. If I hadn't gone in there to transfer her back to the hospital, she would have still been there waiting for a doctor with fever, low oxygen levels etc. The hospital told us that we caught it right in time and thankfully acted fast. She went in there healthy and came out with an infection that now is delaying her physical therapy and healing so she can get back on her feet. I knew I shouldn't have taken her here and I should have fought the insurance harder.

The very Worst experience on my Life. I had major Back surgery ; lower disc's spinal fusion. I…read morelive alone and needed some help. Got there Monday PM and I brought a Bag of my medication from My Dr. At Huntington Hospital. I'm 56 yrs old & very AWARE of the lack of assistance & staff was very rede & I wasn't taking the BS!!! They Lost my bag of :antibiotics, a new muscle relaxer, & hydrocodone pain meds. I only lasted 4& half days. I Was refused a shower!!! Had only 2 showers while there. The Friday that I checked out I demanded my bag of new medicine & it took several Staff members an hour & half to finally locate the meds before I was discharged. I reported numerous Issues to the Nursing director while I was there (wheeled myself thru hall). Also Alerted the Administrators. I Was so happy to leave. .

Great place. Highly recommend for anyone looking for a loved one…read more Such a clean and updated building with excellent caring staff.

My mother stayed at Vineland Post Acute from January 10 - April 17. Everyone was extremely thorough…read moreand friendly. I have already recommended this facility to others. We had bad experiences in the past with other nearby facilities. They were dirty and some of the staff were very nasty. Not here. VPA is clean and they care about the patients and their families.

My father stayed her for 2 weeks and I met with Mayra N. the social worker she is amazing, she…read moreanswered all my questions and helped me with the discharge. Nursing staff is good as well. Gohar was very helpful throughout the admission process. Ale is very respectful and she explain all paperwork as well.

I highly recommended this Dialysis Center to anyone has family members that having Dialysis. My mom…read morewas recommended by her Doctor Sun to come to this place. It has been almost 3 years now, my mom was very happy at this Center. From Ms Katie to Ms Thuy ( social Worker) to the staffs they all very friendly and professional in helping the patients. Machines were cleaned and the facilities were even more impressed. They kept everything in order and well organized. They went extra miles to help even you weren't a patient there or just had questions. They will answer and accommodate you until you satisfy. The services were supreme as well run facilities. Highly recommended.

I wouldn't hesitate to send my loved one here!!! My mom, unfortunately, had a severe stroke and…read morebefore being discharged from the hospital I went on my search for the BEST skilled nursing facility I could find. I found West Hollywood Healthcare & Wellness Centre and couldn't be happier. The level of care my mom received was extraordinary and top notch. There are so many people to thank but EVERYONE from the CNA's like Ariane to the nurses to Jamie and Kandy in Social Services to Dennis in Activities and everyone in between gave my mom an exceptional experience. It felt like family. I was literally there every other day and they all knew me by name and took good care of my mom. She was happy and improved while there. The therapists for physical, occupational and speech therapy were outstanding and they kept me updated on my mom's progress. I even would go with her to help in her therapy so she would see me there beside her. I was sad to have my mom leave but she is now in a good assisted living that is taking great care of her. I am so thankful to WH Healthcare & Wellness Centre for all that they have done. I am truly grateful for finding a wonderful, caring place for my mom. I give them 5 stars and would highly recommend them to anyone needing a great skilled nursing facility for their loved one!

I asked maintenance man Mr. Rivas if he would be able to help me with a maintenance issue in my…read morefriends room. He was painting a wall at the time and with a smile he came down off the ladder and offered to help right away. He came to the room and replaced all of the lightbulbs in the bathroom which was completely dark. We had been waiting for 4 days after repeated requests so Mr. Rivas' prompt and friendly response was greatly appreciate.