I brought my kitty Bianca in and they treated her well. She was given treatment for her skin issues…read moreand they were gentle with her which is a big deal to me. They also treated me and my son with respect which in my experience is very rare at Vet offices. I'm always met with an attitude for some reason. It was very refreshing. I have six cats and have been on the hunt for a good Veterinarian Office and I think I finally found it! Thumbs up Five Stars

My four year old dog effectively broke her back and I took her to Dr. Carl and staff…read more Over a very difficult and agonizing week they provided expert treatment and wonderful care. It was unavoidable that Luna will always be paraplegic, but I am certain that they helped me find the very best outcome possible for her. I earnestly recommend them for the great work they do and the humane way they do it.

Dr Sarah Clay and all Drs and staff are so caring and helped us cherish our beautiful 16yo…read moreCockapoo, Maddie Moo's final days at home. Compassion and knowledge are paramount with this office. We are truly grateful for this team ...

Our 17 year old Carin Terrier/Chihuahua mix had to go over Ra8nbow Bridge today. I cannot express…read moremy gratitude for the compassion EVERYONE showed us. We only adopt senior dogs, but Sampson was extra special. He sensed my anxiety and would kick into action to calm me down. even on the table he was pressing into my chest. If anyone was in the office around 1:50, the screaming was me. Thank you for understanding and let myself and my wife recover from the initial shock privately with him. Thank you for being so gentle with my ESA. We are going to be clients with our next adoption.

I went to them a week ago for an allergy shot/cytopoint for my 21 year old terrier. Didnt relive…read morehim a bit. Going back tomorrow for a 2nd opinion. 2nd office visit price. Not happy about that. We'll see. May have to take to a higher up.​

I had to put my cat Little's to sleep a while back, it was 7 or 8 years ago. The euthanization was…read moredone so carefully and it was so easy. And I just know that they know what they're doing. And now I've got a sick cat and I'm going to have to do the same thing with her and it's killing me thank you

I am so grateful for Dr. Henze and Dr. Lacy. A few months ago my 9 yr old German Shepherd bloated…read moreunexpectedly. I do everything to prevent bloat so this was terrifying. I happened to check the pet cams at work and saw it happening. I rushed home to get him to the vet. Once bloat sets in, it's a surgical emergency and there's less than 2 hrs to correct it before it's fatal. I was turned down by Gainesway Animal Hospital because we weren't a patient and Tates Creek accepted us with open arms no questions asked. I was running out of time and the ER vet and our regular vet were too far and traffic was standstill. Dr. Henze met me in the parking lot to help me with him and he immediately went into an over 3 hour difficult surgery. I am so grateful for Tates Creek and their staff. They saved my dog's life, helped us, and showed so much care and compassion. Ash's stomach was twisted so badly that 15 minutes longer and he wouldn't have made it. My dogs are my children and my entire world. Dr. Henze continued to help us with aftercare even after he came home from MedVet where he was transferred to for 247 care post surgery. They saved my best friend and my heart, and I will forever be grateful to him and his team.

Dr . Katlin Lacy was amazing! Caring compassionate, she is the best! The staff were wonderful too!…read moreI highly recommend this fantastic animal hospital.

each of our pets has received excellent care at every stage of their lives. The veterinarians…read morerecognize us as a family and are thoughtful about how our pets' health and quality of life inform our family unit. Nicholasville road Animal Hospital has been our medical home for more than25 years- 6 dogs, five cats, one snake, Autoimmune Hemokytic anemia, diabetes, renal failure, lymphoma, dementia, aging, puppy diarrhea. Thank you.

I don't normally take the time to write reviews but Nicholasville rd animal hospital took…read moreexceptional for my pup yesterday. I called on a Saturday morning with a concern about my new puppy and they were able to get me in quickly. Dr. Riney explained the problem thoroughly, took the time to do a complete exam, as well as address any concerns I have with owning a new pup even though I was a add on appointment on a busy Saturday. I am greatly appreciative of Dr. Riney and his staff and how kind and patient they were with my puppy and I.

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

My standard poodle, Bailey, had an accident which chipped her heel and tore her achilles tendon…read morefrom the bone and shredded it. Went to a doc in Cynthiana was told what the damage was and I needed an orthopedic surgeon. They said there was no one locally that did that kind of surgery. I could go to Cincinnati or Louisville or there is one that travels to Georgetown periodically that they would put me in touch with. They said it would be expensive $4500+ and it would be 2 weeks before he could do it. If I couldn't afford it then they said I could do nothing and it would just hang there with no use or amputate! I refused to believe there was no one else!! Lexington?! Really?!? So in a panic I started calling vets to see if I could get referrals for a vet that does orthopedic surgery and I got several diff referrals and was waiting for callbacks when I called the Animal Care Clinic in Lexington. Lori answered the phone right away and was so kind and helped calm me down then she said "let me call the Dr and I will call you right back." I sent her images for Bailey's leg and figured it would be awhile but within 5 min she called me back and said "the Dr said come in the morning and he will take a look and that he thought he could help her." I literally cried! The next morning I walked into the office. I was amazed!!! There wasn't room full of people and their pets in an overcrowded waiting room. It was like walking into a very nice hospital! It was decorated so nicely! It was clean and organized! I immediately was greeted by Ms. Christina at reception and she took me straight to a room. Lori came in and then Dr. Schroyer. He examined Bailey and sat down and explained her injury, how he would repair it, recovery time etc. I was worried it was going to be a fortune but he was so much more affordable! It made it possible for us to afford it. The surgery went great. We went home and the office would call periodically to check on her progress between follow-up visits. Animal Care Clinic was the ABSOLUTE BEST clinic I have ever been to!! Working with rescues I have seen quite a few clinics so I can say with confidence you will not be disappointed with Animal Care Clinic!!! We stop by just to say hi when we're are in Lex!! She runs in so excited to see everyone!!! I figured she would be afraid to go in but even today she gets so excited!!! A dog being happy to go to the vet's office after surgery?!??! That should say it all!!! Bailey is great today and we want to thank the entire Animal Care Clinic, Dr. Schroyer and the entire staff!!! They are part of our family now!!

Dr. Butch is the best we've ever worked with in forty years of pet ownership!…read moreWonderful man! Jo & Dale Lezu

We actually showed up half an hour early for our appointment and we were able to be seen right…read moreaway. The staff was so friendly and of course Shadow was his charming self until it came to the exam lol. They were gentle with him and gave him plenty of treats afterwards . His Doctor was friendly and very enthusiastic about Shadow being in such good shape . He has nice teeth , clean ears, clear lungs . Knowing all of this made me relax more. He got a clean bill of health with the exception that he's FIV positive. Shadow is the only cat in our house and he's strictly a indoor cat. Even with that he can and will live a full life . One of the ladies did agree with me that he looks like he's part Russian Blue. In terms of cost the initial exam was free because we adopted him from LHS . I did pay for some additional testing and I think it was a fair price . Shadow does have pet insurance for those just in case moments hopefully they'll be none of those. Shadow will continue to to there for check ups and future shots .

They are so wonderful there!! I highly recommend anyone taking their pets there. I love taking my…read morepets there. Everyone there are so caring