1. Coutts Jodie L DVM

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    Lexington, KY

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    Coutts Jodie L DVM

    5.0 (1 review)

    Services - Coutts Jodie L DVM

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

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    17 years ago

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    Chevy Chase Animal Clinic

    Chevy Chase Animal Clinic

    4.6
    (42 reviews)

    Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

    We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

    Pawsitively Paradise Dog Resort

    Pawsitively Paradise Dog Resort

    3.7
    (6 reviews)

    I wanted to provide an update since my review is about a year old and I'm still bringing my dog…read morehere all of the time and just how happy he and I both are with this place! All I have to do is say "Jack jack, do you want to go get a hair cut?" and my dog perks up and runs to sit by the back door. He loves the two owners to pieces and always dances around when he walks in, super excited to see them. I've had animals all of my life and I've taken them to various groomers ranging from Georgetown to Lexington to Richmond and I've never been happier with a facility than I am with this place. I will never bring my pup anywhere else! To Abby J. below: There are leash laws in Lexington and I'm glad they said something to you because if I witnessed you with your dog off of a leash (whether people were in the parking lot or not) I would have said something to you as well! It takes only one time and one second for your dog to attack someone else or to run out into the road and end up injured or dead. If you're too lazy to leash your dog for 5 seconds, you're too lazy to own a dog. I also find it hard to believe they had an attitude with you over the time you would arrive to pick up your dog. I work in Georgetown and have, many times, called them to apologize and say that with traffic and the time I get off work, that I wouldn't be there until right at 6pm and they were perfectly fine with that. However, I also chose to give them more than a 15 minutes notice because I'm not rude. ;) I would venture to guess that it's likely your behavior and attitude that resulted in a poor customer experience because I've never once had a single hint of unprofessional-ism from either of the owners. You knew well before 5:45pm that you wouldn't arrive until close to 6pm and the fact that you had to take New Circle during rush hour didn't cross your mind at all or factor into the time you gave? Lol It sounds like you were the problem in this situation.

    When choosing a dog groomer for my dog Willie I was naturally nervous. He's my partner in crime and…read morea huge part of my life. I had used PP for daycare and was never anything short of completely satisfied! So when I started to look for a groomer they were on my list of choices for sure. After lengthy consideration I decided to entrust my little buddy to them. If you are in the same boat and a little apprehensive on where to take your dog look no further. This is the spot, and the lady that works there is nothing less than a complete professional who did a phenomenal job. My dog was cute before, now my little Jack Russell corgi mix is downright dapper. I cannot recommend this business enough, and in opinion they are the best to be had in Lexington.

    Dogtopia of Lexington

    Dogtopia of Lexington

    3.7
    (20 reviews)

    Just started bringing my two dogs here and am thoroughly impressed with the staff and the facility…read more I love that they offer a Meet & Greet prior to using their services so I know my dogs are in a safe environment. They came home tired (hallelujah!) and the staff made me feel super comfortable during the whole process. Bought a membership and excited to use them in the future, highly recommend!

    Writing this review while a bit upset. We are from S. Carolina and decided to go to Lexington to…read moreattend Keeneland Racetrack. We own a 14.5 lb. Shih-Tzu, and we had to do something with her while we went to the track. I found Dogtopia on the internet and it sounded ideal for keeping her for the day. I set a time for a meet and greet which was scheduled the day of boarding. We arrived and filled out paperwork. We noticed a large room with maybe 30 dogs of all different breeds and sizes. We were told this was not normal as they usually separate large and small dogs. Anyway, they asked us to sit for a few minutes while they judged how our dog would fit in. We were informed our dog failed their test and they would not be able to keep her. We were told our dog actually bit (nipped) the employee and did not interact well with the other dogs. Our Shih-Tzu does suffer from anxiety, and she does get aggressive when frightened. In that environment, there is no doubt she would be scared. I don't doubt anything the employee said but we told him she was crate trained and I noticed two small dogs in crates. It blows my mind while they didn't keep her in the crate for the 6-7 hours they kept her. Needless to say, we did not get to Keeneland and headed back to South Carolina a day early. We did not get a chance to comment on the care at Dogtopia. Please be aware if you decide to use their services, there is a Pass/Fail test as part of the meet and greet. In addition, we used the services of a doggie daycare in Myrtle Beach, SC when our dog was several months old. What we observed at Dogtopia did not measure up to the standards of the Myrtle Beach facility.

    Coutts Jodie L DVM - vet - Updated July 2026

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