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Burg & Shaw

4.6 (45 reviews)
Closed 11:00 am - 10:00 pm
Updated 3 months ago

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William C.

Burg and Shaw is a wonderful addition to the Downtown area. It was a great experience overall with exceptional and friendly customer service from a small shop, particularly from Aadil. The food came out quick and hot and the workers were apologetic for the wait even though it was only about a 5-10 minute wait despite the crowds during dinner. The stack pack is a great deal that comes with both of their sandwiches along with a side of fries (in store deal only). I'd recommend getting a double patty for the burger and while both sandwiches were good, I preferred the smash burger over the shawarma. The eating area is standing room only with two counters so most people take their orders to go. The staff were super attentive to everyone in the store as well, most notably the fact that they remembered everyone's names even after they got their orders. In a food scene saturated with loads of smash burgers, the staff made the place stand out with genuine service and positive customer interactions. They even hand wrote personal messages onto bags for delivery orders. Aside from the food, their ice cream is super distinct with notes of cardamom, cinnamon, and vanilla. I'd recommend checking this place out for a quick bite if you're in the area!

Vibe
Angelina R.

Wow, this place is seriously special!! I've never had a burger quite like this, definitely not anywhere else in Boston, and possibly anywhere else at all. They've perfected the simplicity of their menu, only offering two burgers and of course fries, but the flavors and textures are balanced wonderfully and honestly out of this world! I love the mediterranean take on this spot's flavors which brings a unique and personal-feeling energy to the food and atmosphere, but also do not detract from that classic burger taste, if anything it enhances it, adding an interesting contrast of flavor that remains just as desirable! I love the chicken burger but the beef burger is really the star of the show, tender as can be and packed with classic yet complex flavors. This has to be one of my new fav burger spots in the city! They know exactly what they're doing. Not to mention the absolutely incredible ice cream, it tasted almost like horchata! So cool! I'm a huge fa of this spot and think everyone should give it a try. Right by boston commons and the movie theatres it's great for a quick lunch or dinner and a show! The service is quick even during peak hours and the staff is incredibly kind, generous, and welcoming making you feel right at home!

Kimmi H.

The burger looked depressing and completely unappetizing -- smashed bun, greasy, and burnt-looking patty. The grilled cheese was even worse because they basically used the same hamburger buns flipped inside out instead of actual bread. It felt lazy and not worth the money. Don't think I'll be coming back. BTW the meat patty tasted so salty. My fries are way too salty too.

Burg
Alex L.

Both burg and shaw are pretty tasty! It's a cool take on burgers, and I like that there aren't a ton of options (choosing is easy)! Got our food relatively quick and got to chat with some of the staff. Get the spice cream, it's so good. The customer service and energy in this place is amazing, would come back just for the friendly staff!!

Kamal B.

Prices are quite reasonable considering the location! And the staff is very friendly with warm smiles! Space inside is small, so more likely you'll have to take your food to go. Also, they do not take cash! So make sure you have your credit card! Now on to the FOOD!!! I think I found my new burger spot!!!!!!!! Absolutely delicious burgers with incredible flavor, packed with sauce, buns that are buttery, just YUM! The chicken shaw is absolutely banger, what a yummy chicken shwarma but like in burger format? Love!! You HAVE to get the fries, they are seasoned sooooo well and alongside their burg sauce!! Also really love their cute packaging, it's absolutely adorable and very fresh! If you're considering this place, GO!!! It's absolutely delicious and you will not regret it!

The logo
Kayla L.

Came here during their first day of full long operations day- they open earlier this week. The space is small with no space to sit so it's meant more for a take out service ( you can stand on a side with some table space to eat). The menu is simple with either a chicken Shaw or a beef burg burger. This is an east meets west burger where hamburger is filled with middle eastern filling. Take for example that Chicken Shaw is kinda of like a chicken shawarma in it! The fries unfortunately was abit too crispy or dry aka too "golden" fries and so want not for my liking. The burger is delicious though! You can get a combo for fries and drink (can coke or sprite or water) for $5.99. Fries alone for $4.29 The staff are very friendly and helpful. The wait is a bit long but this is also the opening week so they deserve to have a bit of leniency as they figure it out! It was probably like 15 mins wait with 3-4 people in front of me. Give this new small local business a try-it's delicious!

Very nice packaging
Paul T.

Are you KIDDING me?! This is the best dang sandwich I've had in YEARS. From the first bite I could tell these guys are so thoughtful in how they make their burgers. They make their own bread. Their sauces are familiar yet have a unique and elevated flair. The Burg had an awesomely buttery crisp bite and everything just melted in my mouth afterwards bursting with flavor from the patty and awesome sauce. The chicken Shaw is no exception - amazing marinated and flavorful chicken and that garlic sauce is nooo joke holy moly so good. The location itself is conveniently located near Boston common and very clean and nicely styled. Lastly, the owner is super nice and cares a lot about quality. I'm so pumped these guys opened!

Exterior of the restaurant
Cole C.

Stopped by on our trip to Boston; 1. Amazing location, got off the Green Line at Park St Station and walked 6 minutes to Burg and Shaw near the Boston Common and Freedom Trail start. 2. There is no seating, but that is great because you can find a bench fairly quickly in Boston Common 3. One of the best burgers I've ever had, the chicken sandwich is amazing, but the burger combo with fries is the move. 4. Staff were extremely friendly, they had music going, and some space to wait inside. For a little over $30, it is a great lunch spot.

The Chicken Shaw
Shundel W.

I decided to give this place a try for lunch one afternoon since I was craving a smashburger and didnt want to walk far. The customer service was top tier, the staff was nice and welcoming. I got the beef burg and chicken shaw and when I got back, I noticed that there were no condiments in the bag, and to my recollection there was also no condiment station just a stack of napkins. The beef burger was good, but the patty was smaller than I had anticipated. The flavors of the chicken shaw were amazing, but I didnt like that I had to keep putting it back into the patty to enjoy it. The fries stole the show for me, perfect amount of salt and crispness, bur would've tasted better had there been ketchup to pair it with. All in all, this is a good spot for a quick bite.

A single The Burg cheeseburger with fries.
Dubya F.

Great quality burger and the hospitality is unmatched. It's a tight squeeze to eat inside, so I recommend taking it to Boston Common. Get extra sauce!

Spice ice cream

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2 days ago

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4 hours ago

Food was great and the service was quick! Definitely recommend their Spice Ice Cream. It's unique and great if youre a cinnamon lover!

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5 hours ago

Staff was so incredibly nice. So welcoming and friendly! Would come again just for the customer service :)

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2 months ago

Cute place! Cheap burgers with a unique twist, open late, clean and fast. What more could you want? Good addition to downtown Boston.

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2 months ago

Great food and great people!! Everything on the menu is a hit...and their spice-cream is a must try

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Review Highlights - Burg & Shaw

The $18 Stack Pack with a burger, chicken shaw, and fries is also a great deal for the amount of food you get.

Mentioned in 11 reviews

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Upscale burger spinoff from the Capital Grille steakhouse chain. Beautiful space and beautiful…read morepremium beef by rock star meat purveyor Pat LaFrieda in NYC. Weekday lunch visit: -- "Capital Burger" (their signature offering): A French onion style burger with speckled and well melted Gruyère cheese, soupy caramelized onions, and shallot aioli, on a sizable bun dotted with both black and white sesame seeds. Juicy medium rare center as ordered, but not much crusting on the exterior (the two are not mutually exclusive), and very light seasoning. Cheese flowed like lava. Onions were soft and noticeable. Very good burger even with the two shortcomings. -- Mixed Baby Greens: I traded fries for something more healthy. Well dressed with a tangy concoction and some carrot shreds and cherry tomatoes in the mix. A good complement to the burger. Service was VERY disappointing. The place was empty on a Friday lunch, with only one booth occupied, yet I got seated on the other side of the partition, literally inches from them. Then my server doesn't show up for roughly 15 minutes. Then I don't see the server ever again after receiving my order. Nobody came by to follow up. After finishing my meal I waited roughly 15 minutes again with no check, no server, no service, no pulse among the front of the house. No manager either as far as I could tell. I calculated the payment, left cash, and departed. I expect better from a place with "Capital" in its name. Capital Burger's Yelp bio promises "featuring a commitment to exceptional service and hospitality." This visit showed not only the lack of exceptional service, but the lack of commitment as well. (And yes, I did mention this to the business via their Instagram account.)

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Burg & Shaw - tradamerican - Updated June 2026

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