Wonderful! All around! They have the best burgers, the best shakes, and this McCandless one had a really sweet young lady behind the bar. She was courteous, quick to refill, and super cheerful. Thank you for a wonderful meal! read more

Last night we went to this house lace. It was a weekday night and we were seated immediately. For appetizer, we ordered onion rings. It was good but not special. The sauces were just ordinary and no special flavor could be found. We ordered three different kinds of the burgers. The burgers were good. However, the only made by Elk meat was too spicy but it was not mentioned in the menu. Guys! When you serve a food that is exceptionally hot, please mention it in the menu. My wife could not have her meal not only because it was too spicy but also because it was pink in the middle while she had asked the waiter to make sure that it was not so! The service was good. Overall we enjoyed our meals but I believe that there are better places to have burgers in the town. read more

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This is a good place to go preferably if you are eating in during the week between lunch and dinner. Take out is a mess. The previous 2 orders were jacked up. Missing items food not cooked properly you name it. You would be wise to open the order before you leave... not practical. Called back to explain error in order when I got home and they offered to redo order and pick it up. No I am not driving back. Looks like they have plenty of people on staff in the evening but major disorganization. If they can't get a 2 hamburger and wings order correct I would not recommend takeout from here read more

Visited last night and was very surprised at the quality of the food and Stephanie and Summer, our waitresses/bartenders. Get a strawberry shake, you won't be disappointed. Will definitely be back. read more

I'm really giving this visit a 3.5 star review. I've been to Burgatory many times, but this was my first visit to this location. We came here because they have a large tent of outdoor seating and they were following Covid regulations very well. I always have a solid meal at Burgatory, but never exceptional. I like it because it's consistent and I like customizing my own burger. This trip, we also had exceptional service. read more

Had lunch on Sunday and had a wonderful experience with Caelyn as our server. Everything came out as we ordered it, as well as it tasted fantastic. Will definitely go back again! read more

Bailey was the best waitress I've experienced at Burgatory before. Very attentive and friendly. She gave us great recommendations for dinner! read more

Took my dad here for his birthday before seeing a movie. We got there an hour and 15 minutes ish before movie started. Sat for 50 minutes and never got our food. We then asked how long it would be and we're told it would be another 15 minutes. Nothing will be open after the movie so no dinner for us. Great way to ruin my dads birthday! read more

We haven't been to your location in over 2 years cause of family issues. Before we never had a bad meal. Best burgers in the region. 5 stars. Went there today and oh my what a world of difference. Did you change meat suppliers cause of COVID? I would always get the bison burger and what ever toppings I wanted. Always delicious. There was no way today's burger was bison. Flat out plain beef. And there was no way it had the seasoning I ordered. Bland and plain was the patty. My wife's the same. There was almost no body there and the waitress took 20 minutes to come back for our order. Very inattentive. Brought me a plain tea instead of a sweet tea during a refill and it was pointless to complain cause of the time between her table visits. Promised the wife I wouldn't complain in store. With it being harder to visit cause of our increase in family size, this might be the last visit we have for quite awhile. read more

Burgatory is a good, family-friendly burger restaurant. It's almost exclusively a burger menu, so if that's not what you want, go elsewhere. The burgers are good and the sides well executed, and it's pretty kid-friendly. Service is efficient and prices reasonable. Beware if you're a vegan or weight-watcher. read more

went here to celebrate my sister's birthday, had an absolute blast. We were seated promptly and were greeted warmly by our server Christian, he gave us a full menu tour and talked us through the specials. We ordered the morty steakhouse, wicked wings, and shakes after our meal. Everything was delicious, we really enjoyed the ambiance and Christian was extremely attentive and made the experience unique and fun. Can't wait to come back! read more

This is a family friendly establishment and is a great place to enjoy a meal with kids! We came with 5 adults and 3 kids- one 3 year old and 2 under 2 and they were very accommodating. Our waitress was so sweet and helpful and checked in on us multiple times throughout our meal. She never made us feel like a nuisance and even split our check 3 ways for us so it was easier for us to pay. They have a great kids menu and little games for the kids to draw on in the menu. They have some unique burgers and you can also create your own if you are feeling particular about toppings. We tried the bison and the elk burgers, medium, and they were both pretty good. The elk burger was a little too spicy for my taste, but the bison was pretty juicy and had a very unique flavor. Could definitely tell that it wasn't beef. The burgers come with chips and we upgraded to fries for an extra $1.50, but honestly, I preferred the chips! It is a mixture of potato and sweet potato chips- yum. You HAVE to get a shake when you visit! They are decadent, sweet, and so worth it. I got the nutella crunch one and it had the perfect texture with a bunch of candy mixed in too. It's definitely not an everyday thing but makes a great special treat. It is not cheap (our burgers were $14.50 each, plus $1.50 for fries and $6.50 for the shake) but it is definitely worth it once in awhile for a delicious meal if you want to go somewhere with your kids. Easy parking too. read more

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Gabby was amazing!! Great suggestions and personality! Great food and service. Would highly recommend to anyone in the area.

Great service. I came with my wife and goddaughter, we had an excellent time enjoying the shakes and burgers. Gabby was an excellent server, looking forward to next time. read more

Our server, Gabbie, was exceptionally friendly and efficient. Her professionalism and smile made our experience excellent.

The burgers are always cooked to MY standards-which I appreciate. Prices are reasonable and our waiter, Christian, was the bomb! The milkshakes are the best around! read more

Had a great experience at this location! We had great food and drinks and the service was excellent! I got a Strawberry Basil Shag to drink and the Cha Cha Chicken for my meal and both were delish. Highly recommend them both. Our server Christian was super friendly and was great to check in on us throughout the dinner! Will definitely be back! read more

Our first "Burgatory" experience since moving to Pittsburgh! Our waitress, Summer, was very personable, attentive, & gave great recommendations. The burgers were great, but our favorite was the milkshakes! We will definitely be coming back to try them all. read more

Main reason I am writing this review was our service. Our waitress Brittany was amazing last night 1/25/24. You generally know what to expect from the food here, as well as the atmosphere, however, Brittany made us feel like we were her only customer in a pretty busy restaurant. Our drinks were filled, food was hot. We had a party of 6.......Ask for Brittany when you get there. read more

This was my 3rd visit in a year to Burgatory. The draw I suppose is their pad of paper with tons of choices to create your own burger by picking type of meat, rub, bun, cheese, sauce & toppings. I had a beef burger with mushroom rub, potato bun, Gouda, aioli, spinach, tomato, onion & pickles- with fries. It was cooked medium as ordered. The burger was soft, and tasted good, but it wasn't juicy. It was good, but not great. I had a Bacon Mary, which came with lemon, lime, olives & candied bacon, that was tasty. I had a Dirt shake here once that was delicious. No room for dessert today. Bartenders have always been friendly & attentive. So, it's a good place to go if you wanna create an exotic burger to your own specifications, but I've had better burgers at other places. read more

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Last Sunday, I ordered two standard deluxe Burgers online for pick up. I found one burger only had a patty and little cheese in it. NO mayo, lettuce, tomato and onion in it. The patties were overdone, very dry . We are new to the area. This was my first and last order from them. read more

Burgatory - McCandless - Burgers Near Me - Pittsburgh, Pennsylvania

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We had a large party of 17 and the service was great along with the burgers and appetizers. However the metal seats are totally uncomfortable so if you have a back problem make sure you bring a cushion so you can totally enjoy your meal. read more

I've never given Burgatory anything but 4 or 5 stars but today was an exception. My friend ordered "curbside pickup". Waited about 20 minutes and decided no one was coming to the curbside. She went it and got order. Be rough to my house to eat and discovered that they not only had 1 meal I. The bag , it was marked impossible burger, but wasn't her impossible burger or my regular burger. In other words, we not only got the wrong order, but it was only 1 meal! Called them to be told they'll take it off the bill or we can come back to pick up. Let's just say it ruined out lunch. Will never do this again. They won't be seeing me 7ntil the inside dining opens up. There are too many great restaurants that offer organized delicious CURBSIDE pickup. Very disappointed!! read more

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Consistent experience Great food Friendly servers Make sure that you save room for a shake ! They are the best read more

Food was amazing! smash burger was cooked perfectly. choco taco shake was yummy! highly recommend. Our server was Caelyn and she did a great job. Will return soon! read more

Over the years, I've found myself coming here less and less. As far as burgers go, there are many better options in the area - although their free birthday shake always gets me in the door. I've always only ever ordered custom burgers, and they tend to be hit or miss from how they are cooked to how much of each topping provided. I tend to enjoy them, but rarely do I crave to go here - which is what the best burger places tend to do. The staff at this particular location are incredibly friendly though, so you won't be disappointed for a visit. read more

Came here last weekend with the family and got a Morty's Steakhouse burger. Not only was it good size and presentation for the price but it was delicious too. Our server Katie made great recommendations and was very attentive the whole time. Space was cool with funny sayings on the walls. We will be back. read more

My husband and I sat at the bar to eat. Bartenders, Stephanie and Summer were attentive, friendly & prompt! Our food orders were correct and the food tasted great! Definitely going back! read more

Came in at lunchtime, our server Katie came back to check in with us frequently, all orders were correct and our cups were never empty. Would highly recommend! read more

Enjoy a seat at the bar , table or booth. Great menu selection. Also milkshakes. Homemade chips. Vegan selection as well. Good service read more

Burgatory - McCandless - Burgatory. Just ordered. Great service and food. - Burgers Near Me - Pittsburgh, Pennsylvania

Food and service here are fantastic! My go to order is the Meat Your Maker and the Strawberry milkshake. On top of the food being delicious- the service is second to none. Christian did an amazing job with making me and my party feel at home and was sure to take care of all our needs! 10/10 experience and hope to see him again! read more

My husband and I stopped at Burgatory on a random Thursday evening just to get out of the house. I was excited to try it as I have heard great things, especially about their milkshakes. Parking near the restaurant can be challenging but we were willing to walk from Trader Joes' nearby. When we arrived, the restaurant was not very busy and we were seated quickly. Our waitress was very nice and asked if we have been there before - since I have not been, she went over the menu and then the option to create your own burger. I was instantly drawn to creating my own as their specialty burgers did not appeal to me. I had an all beef burger with an all grains bun (very tasty), BBQ rub, bourbon BBQ sauce, bacon jam, grilled pineapple, lettuce, and red onion. The presentation of the food was good, however my burger was not even close to being the size of the bun nor was it very thick. I ordered a side of BBQ sauce (I like it saucy) which we were charged extra for. My husband added a side of ranch to dip his chips in and again, we were charged extra. Speaking of chips, good crunch however unevenly seasoned. We had to end our meal with a milkshake. We ordered the Fluffer Nutter and it was absolutely delicious! Make sure you share when you order a milkshake as they give you the extra amount that does not fit in the cup, so you are getting two for the price of one. I would return here any day for just a milkshake. My burger experience was sub par, and the extra charges seemed a little excessive, especially when you are already paying a good amount of money for the burger itself. See you again for a milkshake, maybe the boozy version next time! read more

Burgatory - McCandless - Fluffer Nutter Milkshake - Burgers Near Me - Pittsburgh, Pennsylvania

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If you're a delivery driver avoid this place. They CONSTANTLY lie to you about when the order will be ready, using phrases such as next order up or five more minutes. I've been strung along like this multiple times and if often extends to 20+ minutes. Just simply be respectful of our time. Tell us the truth, and maybe also adjust your delivery prep times. read more

I absolutely love this place. I've been to the Waterfront and North Shore locations many times. When I was a meat eater, I loved their hormone free beef on a brioche bun with roasted garlic mayo, avocado, onions and romaine. Now I'm a vegetarian and I love their vegan veggie burger, vegan cheddar and their amazing vegan shakes! They're super accommodating with my veg needs! TODAY for the first time I had their IMPOSSIBLE burger! It was so delicious and literally tasted EXACTLY like beef! It was crazy! We had their BOD with pickles, lettuce, mayo and vegan cheddar! It was delicious! Their shakes are amazing! When I eat dairy, I love their caramel pretzel shake. Ooh it's tasty! I love vegan Oreo shake and the dunkaroos one! (It was a special) This place is especially unique and only produces AMAZING food. Hands down, favorite restaurant in Pittsburgh. read more

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Great burger spot. Your can fill out a nice worksheet and build your own delicious burger. Lots of options on meat type, can try new things easily. I really enjoy the impossible burger, can't even tell you are not eating meat. Homemade chips are always delicious and crisp! Love them with some Heinz ketchup of course! read more

We waited weeks and drove nearly 500 miles to try the Impossible Burger at the Burgatory. It was worth every bite. During a Thanksgiving trip to Pittsburgh we stopped off at Burgatory to try this new meatless burger created by Silicon Valley startup Impossible Foods. I read about the Impossible Burger in the Wall Street Journal and read an article about it in Wired magazine. Let me say this is not at all like a veggie burger. The consistency and taste is as close to meat as I've ever seen. The flavor was outstanding. The Burgatory allows you to customize your burger. I had mine on a brioche bun with grilled onions, a grilled pineapple and honey habanero sauce. My wife and two daughters also had their own customized Impossible Burgers. There was a lot of munching and not a lot of talking during dinner. I can't speak highly enough of how fantastic these burgers are. The ambience in Burgatory was great. My daughters ordered $6.50 milk shakes. I felt a little like Vince Vega at Jack Rabbit Slims in Pulp Fiction. They were pretty darn good shakes. Ironically there is another burger joint right across the street at the Burgatory location we visited. The restaurant was full and there was a long line of people waiting to get into the Burgatory but the other place was half empty. A pretty good indication of which place you want to go to. read more

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Horrible business organization and management. Just went in at 8:50 when their online information says they close at 10pm and they refused to serve us claiming they were closed, with a restaurant full of customers..... what happened to work ethics and proper business management. read more

I ordered an egg on my burger and there was hair and no egg in it and kid stole my ketchup sauce and cup. And burger was soggy and small and French fries tasted fruity if i could I'd give them zero stars read more

We got two burgers and a shake and were both happy with our meals. Our server was awesome and accommodating considering how cranky our 2 month old was read more

Overpriced burgers and shakes. Now, that iIS hell! Not recommended for good or ambiance.