Generally decent staff is kind of nice. The staff at least have a bit of ambition. Honestly, great service. All in total, it's honestly deserving of this rating unlike the Wendy's that's next-door. Never recommend you go there ever or else you're gonna get rat poisoning probably read more

I ordered the 3 dollar deal with fries and ice cream. He dropped it off and didn't get me another.

This should be 0 point! Today, a staff in this location was racist toward to an elderly woman who was trying her best to place an order with her limited English. A Good Samaritans was trying to help the elderly lady to translate to place order. However, the staff in the photo below not only did not appreciate the Good Samaritan to help him being able to do his job, but rudely stopped him to help the elderly lady to do the translation. The elderly was embarrassed and sad, she left without being able to order food and was shamed by this rude staff. When the samaritans asked the staff why he is being so rude, the staff not only teased him and let him take his headshot. But immediately he regretted, and he went out and tried to stop the Good Samaritan get back to his car. Other employees stopped the rude staff further trying to hit the Good Samaritan, but he threatened him that "If he dares to come back to the store"! This behavior is 101 racist! What is wrong with you BURGER KING? Why not allow others help a non English speaking elderly to translate and place order? She is trying to give you business! Do you have grandparents? I am extremely angry after learning this from the Good Samaritan! I never ordered in Burger King before and not going to! read more

Burger King - The staff who is being racist to the non English speaking elderly lady and threatened the good samaritans! - Fast Food Near Me - Brooklyn, New York

Quick and friendly service, easy transaction with no hiccups whatsoever. There weren't that many customers when I went in around 5pm, illustrating either fast service or just not that many people eating Burger King on a Tuesday evening. read more

Food is dirthy,place is dirthy service is bad ,music is laud and cant even hear my own voice works one person while other two persons are scrolling on the phone this place must be shut down period. read more

This will be a long review... and to provide insight, I'll tell you my experience as a FORMER EMPLOYEE who quit today 5/25/2024, and will NEVER RETURN! 1. The atmosphere. Filthy no matter what. I don't care if anyone who works there says otherwise. There is no regard for the cleanliness/safety of the customer. Walking here, you will get that typical Burger King wax smell from the sweat-stained seats, onion-crumbed riddled tables, and soda-drenched floor. Number 1 CONTINUED: The back of the house (where the food is made), is absolute filth that signals a dereliction of duty. The past manager clarified that it's impossible to clean, so it'd be ideal to serve customers in the most raw meat-touched contaminated burgers possible... (Yes, they use gloves, but they then touch raw burger meat and drop it into the insta-broiler, then make your food with the same gloves!!) 2. THE PEOPLE (EMPLOYEES)!!! IMPORTANT I started working here last October. Not only was I mistreated multiple # # # # times throughout my starter week, (yelled at, probably being cursed at in Pakistani), but I was told to do EVERYTHING! The vegetables, the burgers, the chicken, the fryers, the garbage. EVERYTHING!! I was supposed to do it because it's quite hard; and I quote: "Do it since I've already worked 6+ hours!" I do not know what that's supposed to mean, but take it with the former problems in mind. The employees are lazy, (now not all of them are lazy, some of them have my respect, notably the morning crew), they are rude to customers, they don't # # # # care about your food, and they don't care about how clean your food is. Absolutely # # # # all! However, once the manager arrives, they all scramble to be the goody-two-shoes so they won't get in trouble. So call it two-faced if you will. 3. NIGHT SHIFT (IMPORTANT) Now this one begins with a different approach. Starting from 4 P.M. to 4 A.M. (Yes, 12 whole hours) There is a SEVERE lack of quality in the food and hygiene approach, and why? Because the employees do not care about the food, nor the customer. They're just there to poop out food so you can shovel it into your mouth. They don't care about using the same gloves to touch raw meat, they don't care about how they treat people, they just care to get you out so they can sit down and sleep. Night shift is a problem that needs to be examined by both the health inspector and an HR for good measure. (Oh, and if they act all tidy, that's because someone important like the corporate inspector dropped by). 4. Lack of ingredients 75% OF THE TIME Don't ever order delivery or anything from this place, everything is out. I check the basement half the time to see that the ingredients for stuff like the patty melt or chicken sandwich are gone. Wanna try the new Philly melt? It has Royal sauce! But too bad it has Mayo sometimes!! Wanna get an 8 piece nuggets? Oh shoot why is it as hard as a rock? It's like it's been sitting there for an hour! How about the Frozen drinks or soft serve!? Might as well call it McDonalds! Because none of them work anyway! Also this location specifically struggles to get biscuits!!! So we're down breakfast as well! 5. RACISM!! (IMPORTANT) I don't need to explain this one in much detail. But the workers are usually Pakistani. I have seen them yell/mistreat Asian customers, and argue with the old people who are usually Italian. They also struggle with basic English and barely get orders right. As for any other race, I guess they see them as inferior. considering that I'm Asian and was always being cursed or laughed at in Urdu, (or whatever their language is). 6. Manager. The manager as of right now is a very nice guy and demonstrates exemplary customer service, but it's clear that some of the employees are sullying up to him so they can get some extra leeway. Disgusting. 7. Unable to do time correctly (???) I know this is a Yelp review and not a job review, but this place is unable to get more people for time management. So usually, they scramble schedules all over the place. (2, 3, and 7 continued) (IMPORTANT) Here it is, my final words on this place. Some of the employees are indeed GOD-AWFUL. And it's usually them being Pakistani. Now, some are extremely nice and are willing to work following the corporate rules. Hell, they even share food. But for the ones that do nothing, they are the same ones who are: Sullying to the manager, racist, rude to the customers, cross-contaminating your food, and deserve to be relieved/fired from this place for the better! For the ones who were nice to me during the morning shift: YOU KNOW WHO YOU ARE!!! Thank you for making my time here longer and more enjoyable, I wish nothing but the BEST for you! AND TO THOSE WHO WERE RUDE AND TAUGHT ME EVERYTHING WRONG, I hope you work here for the rest of your life so you'll forever be miserable! Summation If you are reading this, customer, future employee, or person in general. Be warned. This is a depressing place! read more

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This Burger King has one of the worst customer service, all their staff are so rude and unprofessional, specially their branch manager (the guy in the picture). If I could leave 0 stars I would have chosen that. Now they are demanding the customer "MUST purchase an item with the T-Mobile free whopper". @Burger King why you choose to participate with Tmobile Tuesday offers when BK is not willing to give what its advertised and only wants to take advantage from the customers. Do not come to this place. I will put a formal complaint. read more

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the chicken was raw and taste bad, they gave me burned fries, this place should be shut down

Average Burger King. Good for Tuesdays special on the Whoppers. Good service and clean. Convenient location with drive-thru. I have found that the coupons from the BK app offer a better deal than the paper coupons that you find in local newspapers. read more

I remember coming here as a high schooler, and haven't been back until recently when I had a hankering for the Impossible Whopper. Went through the drive-thru (which wasn't too terrible, but the lady in front ordered way a crap ton of food). The Impossible Whopper is... fine. Not exactly the life-changing experience they're advertising. Looked good, came adorned with all the accouterments that actually made it taste halfway decent. But otherwise, pretty forgettable. read more

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I TOLD YOU! NOT to eat BURGER KING !!! You don't listen to me. My mom said. After showing her what I got from Burger King. So, 2 years ago I got a piece of coupon so I went to burger king to get some cheap burgers and fries. They disappointed me because the coke is not cold and the burger is not hot. The fries are not salty at all. I stop going to burger king and every body says do not go to burger king. But today, I went to burger king because I thought this time I may be able to get something good. Am I disappointed ??? I feel HOPELESS for Burger King. read more

Burger King - This is disgusting! Throw it in the trash where it belongs to. - Fast Food Near Me - Brooklyn, New York

If you come to this BK, there is a chance your order will not come out the way you like. The good: Has a drive thru, play pen for kids, open 24hr Not so good: I only come here to eat because I'm bored of the usual, it's late at night, or I want to be see if I will get a messed order. Usually it minor stuff like they forget to give you napkins, forget straws, forget sauce for your nuggets.... Today, I got 2 chicken sandwiches where the both chicken patty was so well done it was almost black. Why would you serve that to anyone? The only savior was the whopper came out good. read more

Burger King - Burnt chicken sandwich. - Fast Food Near Me - Brooklyn, New York

I order sweet ice tea they give me unsweet then i buy chicken nugget for children they give me chicken stick (If you don't need your eyes please donate to those who need it)lmao read more

Burger King - a sandwich and french fries on a table - Fast Food Near Me - Brooklyn, New York

horrible service. the servers are rude and disrespectful. the male manager encourages that behavior. the female lady (not sure if she still works there ) believe she's a supervisor is nice. but rest are rude and will talk about u in arabic in front of your face. read more

I've tried so many times to go here because I'm in area and pressed for time but it's not worth it. They serve old lettuce and rotten tomatoes be careful. My last order was so soggy I couldn't eat it. read more

Burger King - This is what they served me.. it was soo soggy I couldn't eat it.. like soup disgusting. - Fast Food Near Me - Brooklyn, New York

This Burger King urgently needs improvement and this is coming from a former employee, particularly employee behavior. Quality, quantity, and respect are lacking during the 4-8 p.m. shift. The night manager (the person in the picture of the review below mine) prioritizes speed over quality, belittling employees, calling me a retard, and displaying potential racism. The trainer the person next to the night manager, supposedly the manager's cousin, sits around, overcomplicates orders, and belittles newcomers, for example, he berated me because I was cleaning the dirty bacon trays to prepare new bacon, but he tells me to just put them in and he "knows more than me" then stands there pointing and laughing at me while saying something in his native language. They ignore hygiene standards, and dirty trays, and handle raw meat carelessly. They prioritize speed over policies, justifying their actions with seniority. Urgent action is needed to replace these disrespectful individuals for the sake of customers and the franchise's reputation. Avoid visiting during 4-8 p.m. due to the subpar conditions. Management should take immediate steps to address these issues and bring in respectful and competent staff. read more

Very Awful customer service from this lady who had a huge cold sore on her lip was very unprofessional on her phone and was rushing me to order when there was no line at the place. When she handed me my order she waved her hand at me. This store has to hire more professional people than that. read more

I know that it not trendy, and i know that everybody are about healthy food, but once in a while it is ok to get some comfort food, and Burger King is a great idea. But i must say that this time was a bit disappointing. I was waiting inline, and the young woman who work at the cashier chose for some reason to assist someone else before me. When i asked why, she looked at me and were like: OK, come first. Like she is doing me a favor for servicing me first. Thank god she wasnt the one who also make the food, because it was good. Juicy and delicious like burget King knows. read more

Burger King - Fast Food Near Me - Brooklyn, New York

Not too much to say, their burgers are just like any other fast food joint. Just be aware they kind of roll their eyes if you ask for extra sauces. The younger workers get scared when you ask because the manager in the background hears you ask for extra and he kind of huffs and puffs, but they give it to you The BK stacker is big mac-esque because of the special sauce but with bacon read more

On May 5/19/2021 at 6 pm I had put my order into the drive thru and the from the earlier women was change with the worst attitude for customer service.then as I placed the order now I see one solved but then the order was wrong how do you screw up a very simple whopper with out everything but just Lettuce she gave me everything just slopped on like I was a dog. P.S. NICE GOING BK ON 6413 ST &14AVE IN BKLYN.. read more

Hi, I was there today a few hours ago. I just want to say thank you for wearing gloves and having sanitizer on stand by. The food was especially tasty today. And we received extra sauce. I was very happy with my food. Thank you so much and stay safe! read more

Burger King - the reflection of a woman in the window - Fast Food Near Me - Brooklyn, New York

I ordered from this Burger King twice. The workers are not diligent. First time, the worker forgot to put in the kid's toy. Second time, the worker gave me a bottle of milk that's been opened already. Staff members need to pay more attention. read more

First time we saw this BK Play area cleaned up, and wiped down after several visits! Play area tables have always been grimy and sticky with food debris until today May 1, 2018. So we were pleasantly surprised to see the area clean today! Keep up the good work. read more

Usually don't have a problem here, cashier is always nice and quick, most of the time she handles the food too. Today, I ordered first but received my order last. I understand its lunch time and its busy. The cashier even remembered my order and noticed I waited a long time. I asked about my order and the other lady said shes waiting on the chicken fries. Odd, all the non-asians ordering chicken fries received it before me but ordered after me! When the nice cashier noticed i was upset she handled my order and i saw a full tray of chicken fries!! 20 minutes later finally received my order. But the lady handling food made sure it took less than 7 minutes to get other orders out! read more

i wouldnt give it a perfect 5 stars, though it is good enough to have a quick lunch break here. the speed of service is dependent on the volume of the customers. food quality is great, you can see most of the kitchen through the front counter which is great if you were curious on how the food was made. customer service is average like most other restaurants but nothing bad. there are also many other restaurants nearby if you are craving for something else. read more

11:12 pm. Don't ever order here ! I've asked for a whopper and a spicy chicken sandwich . The guy start to arguing like he was busy and there was no one there but me ! Rude service and worst experience ever !!! Stink ass people on God ! Sep.18.2019 @11:12pm . This location read more

Great to have a burger king nearby, since McDonald's and KFC closed on 18th ave its been slim pickins in the fast food department. They did close for a brief 1 month period due to a kitchen fire in july but they are back now. read more

This place is supposedly 24 hrs however @ 6am &7pm they never have coffee ready. Service is slow. Food is cold & always out of stuff. Especially new items. I tried 5 separate times & each time was disappointed never going back!! Stay away from this bk location! Also drive thru light not on& Cannot are the menu. In addition it is dangerous driving in the back with no lights! read more

Cashier ignores customers and uses his phone instead of helping Eliminate the line. Very disappointing and rude. This isn't my first time here customer service is horrible in this location. read more

Burger King - Fast Food Near Me - Brooklyn, New York

The Pakistani guys working the overnight schedule are amazing. Always taking care of all customers and we'll known in the neighborhood.

The service In this place was bad this guys it looks like they don't want to work there is guy who was giving attitude and he didn't wanted to take my order read more

Well... it's a Burger King. There isn't much seating, and some of the seats are bolted strangely close to the table, so it might be a tight fit for even slightly overweight people. Irony? Service is fairly fast though, even if the cashiers are indeed "teenagers who couldn't give a damn", as Dinsdale said. read more

I come here often because of their convenient drive through and because it's so close to where I live. I feel that this place is unprofessional because every time I come here, the employees are always joking around, laughing and throwing things at each other. That is not a good look for your customers. The last time I came, I ordered a whopper junior, a fish sandwich ( because my brother does not eat meat) Fries and onion rings. When I got home, we realized that they gave me someone else's order. Chicken Nuggets, Whopper, Chicken Sandwich and Fries. Not only did my brother not have dinner, someone else out there is stuck with something they probably didn't like. Maybe they should stop playing around so much and concentrate on their work so they won't mess up anymore orders. read more

This burger king definitely worst ever in my life! Everything i ordered are dry! I think the problem comes from management perspective they cook everything in advanced so they are not gonna get any problem at rush hour but it does not work always. So dont eat here find somewhere fresh cooking! read more

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I would give them a -10 stars if theres such thing. Rude drive thru. They don't have any drinks on menu. When I went to counter, 5 burger king middle eastern kids was all chilling and not working. Threw me the sandwichs and that was it. But ok I am hungry, I order 2 X-Large Pull Pork burger. When I open it at home bread is the size of hotdog the left 2 and right 2 inches of burger is empty I Have 2 little onions, and 2 little pickle and 2 quarter size of pork. I can order $1 hotdog on the street with more 10 times more meat then this and took them 10 minutes to make this. I should have yelp this Freaking Middle eastern joint. Staff 0 of 5 - None Existent Food 0 of 5 - NASTY - I mean Its a joke. Wait time 0 of 5 - Horrible Decor 0 of 5 - Terrorist Overall -10 read more

My 6 year old daughter says "food is good. Service is nice. BUT....Kids are loud. Playground too many kids crying". My opinion... the playground is an area where frazzled parents put their hyper kids in and then ignore them to have a respite moment. Our kids couldn't cope with the whining and crying from other kids. Burger was ok. Shake delicious! Kids are all their nuggets. Updated. When the kids finally got into the playroom they found graffiti all over the equipment with words that we had to explain were not appropriate. read more

Dumb drive thru structure, 12 years old kid employee, 0 napkin and ketchup. I swear I will slap the kid if I checked what's in the bag. read more

Burger King - 0 napkin and ketchup - Fast Food Near Me - Brooklyn, New York

UPDATED: A couple of weeks ago, they had a fire in this place and the place closed down for renovations for about week or so. Wow. Ordered a salad in there and it was the freshest salad that I ever, ever ever tasted. The fire must have helped their business (They probably had to throw out all the other food, and perhaps that is why the salad was sooooooo fresh) ALSO, thought, I like their date code on the salad. Unlike other places that have codes that you cannot understand--for their expiration dates. this place gave a salad to me with MON TUES WED THURS etc...and the current day was checked off WOW...four stars for salads at this place this week! PS I have never been INSIDE this place , so for that rating, read Daniel X's review up there. * * * * The DRIVE UP window -- Most times this is good. So I give it a high rating for that, especially early and late. It's good for a quick snack and they always get the order correct . read more

I rarely eat fast food and First time trying the chicken fries at this location and I had worst experience. I spent about 4.34 bucks for eight finger-like fries! What the price! Not even worth one star! Waste of my life! Waste of my time! Waste of my money! read more

Burger King - Spent $4.34 for eight finger-like fries and it is a median size! - Fast Food Near Me - Brooklyn, New York

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Open 24 hours? Yeah, right. Tried going there at 2am after having a bit too much to drink, and they were closed, cleaning up and everything.