Was in the mood for Korean Fried Chicken for dinner and decided to purchase takeout. As soon as I walked in I noticed the floor was sticky and dirty. There's plenty of seating, but not many patrons. I ordered the combo Chicken Wings (half soy garlic/half spicy Korean BBQ), and some sweet potato fries. The wait for the order was about 15mins- which isn't bad as it's made to order. Fries came out piping hot and crispy; The chicken was a bit flat, not fully sauced and a little over-cooked dry. Overall, it was okay read more

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I have been getting their chicken for years at their Manhattan locations, so when this spot opened here, everyone was excited at first, until we saw the prices. They are basically charging Midtown prices in deep residential Brooklyn, which was kind of a turn off. Still, I decided to give it a try. Since I have had their chicken plenty of times, I went with one of their non chicken items instead and ordered the bibimbap. It was a massive disappointment. It was sixteen dollars with a fried egg, and the bowl was about ninety percent hard rice that clearly had been sitting around. The toppings were minimal, just some shredded carrots, bits of iceberg lettuce, mushrooms, grilled onions, and small pieces of dried out spinach. It was barely a bibimbap at all. Where were the bean sprouts? The Korean radish? The zucchini? This was easily the saddest bibimbap I have ever had. read more

Bonchon Brooklyn - 86th St - Bibimbap - Chicken Wings Near Me - Brooklyn, New York

A Lesson in Culinary Disappointment As a seasoned city diner, I expect at least the basics: accuracy, flavor, and a sense of value. Unfortunately, BonChon Brooklyn on 86th Street delivered none of the above. We ordered a modest spread--wings, drumsticks, fries, a corn dog, cole slaw, and sauces--totaling $42 with tax. What arrived was a masterclass in mediocrity: four flats, two drumettes, a thimble‑sized cole slaw, a mangled handful of fries, two sauces, and a mozzarella stick masquerading as a corn dog. The drumsticks we paid for? Missing entirely. The chicken itself was shockingly flavorless--dry, overcooked, and utterly devoid of seasoning. The bibimbap sauce was unpalatable, while the spicy mayo, though decent, felt misplaced on fried chicken. Fries were the lone bright spot, but at $7 for such a tiny portion, the price bordered on absurd. The cole slaw was bitter, sour, and frankly inedible. What should have been a casual comfort‑food indulgence turned into a cautionary tale. In a city where food culture thrives on creativity and quality, BonChon Brooklyn failed spectacularly. This is, without hesitation, the first restaurant to earn a 1‑star review from me--and I would never recommend it to anyone seeking even the most basic satisfaction. read more

they make chicken to order so there is a bit of a wait. I dropped in on a saturday afternoon and was able to grab a clean table for the family. We ordered at the register and waited for our food. The cashier was really friendly and thoughtful. Our favorite is the soy garlic flavor. read more

Was excited when I saw that Bonchon was coming to Bensonhurst and waited a few months before finally had a chance to get some. We tried online order for pickup and it was easy to place order. We arrived 3min after the pickup time (7:03pm) on a Tuesday. There was a a slighty long wait for someone to come to the registry as the person was busy getting food for customer ahead of me (and random customer in dining area skipped to front asking for more stuff). Waited patiently and saw there was a take out bag just sitting on the counter behind registry during the entire time I waited on line. By the time it was my turn and I show them my phone of my order... they just grab the bag that was sitting there for awhile (nothing to keep it warm) and I noticed the bag receipt say it was printed at 6:58pm (so maybe only sitting out for 8-15min only) but it was warm when I got it. It was cold by the time I got home (12 drive). The packing was good and the chicken wings were bigger in size than expected (yayyy) but it was abit salty. The pickled radish tasted bland and warm (like it was freshly made but didnt pickled in time). Also, it was a small portion size compare the chicken wings given. Ordered: mixed chicken wings 12pcs in half half flavor (Soy Garlic & Korean BBQ) and Korean Street Corn. While the Korean Street Corn was delicious it didn't have alot of cheese visibly seen (or it all melted in and absorb with the corn) and it wasn't filled fully in the container. Not sure if it's worth the price. While I appreciate the chicken wings sizes, I don't think I'll return anytime soon. But I do recommend the corn and the Korean BBQ sauce flavor over the Soy Garlic. I do wish to try their other options: tteokbokki, stri dry udon, bibimbap, japchae and bulgogi so that might be a future visit one day. read more

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Quite disappointed at this Bonchon chicken location. Should've looked at the reviews beforehand but given that Bonchon is a chain, I figured I've had good Korean fried chicken from Bonchon before so I didn't think the food would be that bad. Ordering was simple but it's very casual like a fast food place. Think McDonald's, you order your food, pick it up, eat at the open seats. There's a few promotions over the restaurant. We went for the $10 box that came with 3 drums, fries, and a Korean fried donut. The fries (Parmesan) and the drumstick (soy garlic) were extremely salty. They were salty to the point that you really could not keep consuming without chugging water every bite. We had to take off the outside of the drumsticks and just eat the inside meat as that wasn't salt. The Korean donut was not bad. It wasn't too heavy and it came with what I think is condensed milk but not sure because it was not very liquidly. It was hard to dip the donut into. I love Korean fried chicken. This didn't taste like Korean fried chicken and it's hella salty. As much as I hate wasting food, in the end we had to toss out most of the food since it was just not edible. read more

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Every time I passed by Bonchon when it was still undergoing renovations, I would wonder when it'd finally open. And then when it did, I heard that the wait was crazy, so I let the hype die down and for the restaurant to work out its kinks before I gave it a try. It's been a long time since 86th st had a Korean restaurant, let alone a Korean fried chicken shop, so I was really rooting for it (I still am). They ran out of bone-in chicken during the daytime on a weekend (extremely shocking) so i had to settle for some boneless chicken. The texture was not it though, too soft and borderline soggy. Compared to bb.q chicken, bonchon was ranks lower. Recently, I was craving tteokbokki so I gave bonchon another try (and I will again in the future because 86th st deserves it!). I used a food app, and the tteokbokki was a whopping $18. I'm not sure how much it costs in stores, but I thought that maybe it would be a big portion. Unfortunately, that was not the case. It came in a pretty shallow rectangular container with probably 15 rice cakes, 2 fried dumplings, and some fish cakes. The flavor was spot on. The fried dumplings were too hard/over fried with a mediocre filling; I wish they swapped that with some egg or spam instead. Rice cakes were ok but could be softer/ more chewy. Fish cakes were fine. The tteokbokki at bb.q chicken is more addicting and satisfying. Thankfully, they had bone/in chicken this time. It's much better than the boneless. read more

Bonchon Brooklyn - 86th St - Tteokbokki in the red container - Chicken Wings Near Me - Brooklyn, New York

Excellent service Excellent chicken, crisp and crunchy Soy garlic flavor was very good this time, not overwhelming. Many thanks to Raheem and Ryan for being super nice! read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

I knew there would be a long wait since this is a new restaurant in the area. However, I didn't expect it to take almost 30 minutes just to order since we were only third in line. (We were unable to order through the app for this location.) Most of the time, there was no one behind the cash register as there was only one cashier and they went to help the kitchen after each order. After we ordered the medium mixed chicken and soda and grabbed a table, we decided to order again to try the Bonchon Bites since we were already waiting and might not come back anytime soon. This was another 30 minute wait which was okay since the chicken also took 30 minutes to be ready. When the chicken was served, they forgot the side of pickled radish and soda cup, but that was an easy fix. The drumsticks were humongous - they almost looked like turkey legs. The soy garlic sauce was flavorful, but a little too salty. However, the meat itself lacked any flavor. The only redeeming quality was that the chicken was well-cooked and not dry. Also, I thought with the long wait, we would at least have fresh and piping hot fried chicken but it was cold. Unfortunately, the bao buns and Korean tacos were also a miss. The pork belly in the bao buns looked promising but it was dry and tough to chew. It did not taste fresh, almost as if it was left out the whole day. They drenched it in sauce to make up for the dryness, but it didn't help. The spicy chicken in the tacos were cold and almost nonexistent. Again, they put way too much mayo/sauce. The soft tortilla was definitely not soft and tasted stale. Although the meal was disappointing, the main reason I would not come back is actually due to the garbage smell. The trash area is right by the dining tables and although an employee would clear out the public trash bin by the soda machine, there was another area with huge garbage cans full of trash across from our dining table. The smell was very off-putting while we were waiting for the food. Even while eating, the scent of the fried chicken couldn't mask the garbage stench. read more

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The chicken was delicious but the service was absolutely horrendous. We ended up waiting close to an hour for 2 orders of wings and drumsticks. The people in the kitchen are completely clueless and have no idea what they're doing. A complete mess..yikes! They really need to come up with a more organized way to handle orders. At one point, the cashier had to stop taking in-person orders to allow time for the kitchen to catch up with current orders. The girl up front who was supposed to be packing orders was too busy rationing the pickled radish and spicy mayo sauce...Orders seem to be prepared all out of order. Some people who ordered after us got their food before we got our's while this poor lady who was in front of us was still patiently waiting as we left. Only saving grace was the cashier who was very nice and seemed like the only person who knew what she was doing. In terms of the food, it's up to par with all the other Bon Chon chains. The chicken was super crispy and the sauces were delicious. I think the prices are reasonable for the amount of food that you get. Overall, I'm glad there's finally a Korean fried chicken spot on 86th street but really hope there's some sort of improvement in the service. read more

Bonchon Brooklyn - 86th St - Soy garlic/Korean BBQ drumsticks and Korean BBQ/yangnyeom wings - Chicken Wings Near Me - Brooklyn, New York

Finally Korean fried chicken in Bensonhurst! Been waiting for months! The staff was friendly and was patient while I was deciding what to get. They even showed me the different sizes in wings vs drumsticks lol However, the wait time for take out was ridiculous. I went around 3-4pm on a weekday and there was barely any customers besides me and it took me over 20 minutes just for an order of X-Large 30 pieces $43.99+ tax. Wings were alright. Not sure I would come back again due to the wait time. read more

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We were so excited to try this since we saw so much foot traffic coming in and out. I have the say the staff member we ordered with is amazing. Such good energy, love it! But we were sooo disappointed by the food. We ordered wings, half plain and half with the Yangnyeom sauce. First we were disappointed that the chicken cost $12 for 6 pieces that were the size of my index finger, so tiny! The chicken with the Yangnyeom sauce was ok. But you can tell that the chicken had no taste. And then the plain one, we were shocked at how plain it is. We thought there would be some sort of seasoning? Salt at least but nothing. Unfortunately we won't be coming back read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

I was excited to see a Korean fried chicken spot open in the area, but was very underwhelmed by the food. I ordered a three meals for pick up...boneless wings (half soy garlic and yangnyeom), plus sides: seasoned fries, street corn, and radish. Fries were crunchy and seasoned well. The rest of my order was disappointing. I found the yangnyeom sauce too salty for my liking and some parts of the chicken I bit into were very soft (undercooked?). Street corn was standard. I would have preferred less sauce in mine. Radish Kimchi is usually my favorite side at any Korean establishment but theirs did not hit the mark. Not sour enough and despite ordering three meals that were supposed to come with a side of radish for each meal, I only got one container. I won't be coming again. read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

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I was really rooting for this place when I saw they were opening up but was completely turned off once I came here. Ordered a mix and was told the wait would be about 20 min. The restaurant wasn't even that packed so I'm not even sure why the wait is that long. It's almost like the restaurant is trying to deter people from coming back. Since I was there already, I decided to go ahead and place the order. The food is not cheap and the chicken wings are not big either but since I was craving for some korean fried chicken so I figured why not go for it. To my disappointment, the sauce was off. It was not garlicky at all and just tasted salty. The meat itself was bland so it just tasted like they fried the wing unmarinated before dipping it in the sauce. The breading was good but overall, I had better KFC at other places in NYC. Would I recommend this place, the answer is only if you have time to kill. Though on the plus side, they do have seatings in their restaurant but on the downside, no bathrooms. read more

I got my food a lot faster than the last time I was here (about a week after it first opened). The person at the cashier was quite communicative which was nice and updated me on how long my food would take. I got the soy garlic drumsticks which were crispy and flavorful. read more

Bonchon Brooklyn - 86th St - Small Soy Garlic Drumstick (5 drumsticks) - Chicken Wings Near Me - Brooklyn, New York

I came the second day after grand opening. There seating area looks empty but the were people waiting in line. I waited about 20 minutes for my mixed soy garlic mixed. There are a lot of people in the kitchen but the food comes out slow. The condiment area is full of dirty trays. The chicken was flavorful and crispy. read more

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What a scam. If you order on Uber Eats, they charge a boatload more than in store. Store price is 22.99 for 8 drumsticks and on UE, it's 28.79, before fees or anything! Btw, the chicken itself? Super dry.. Sauce was the only redemption tho the soy garlic was definitely not garlicy enough. read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

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Chicken was flavorless and not even Krispy. Come on guys it's soy garlic how do you guys mess up on such an iconic flavor. Huge disappointment and a waste of money. Please do better and hire people that actually care about what they serve. read more

I bought $155.83 worth of food. They never put my soy garlic dice on my 2 chicken orders. When I came back and told them the error, the manager charged me again for the food again if I wanted the deduce on it. She would just give me the sauce that I originally paid for with the 2 original orders. DON'T GO THERE. THEY ARE RIP- OFFS read more

Service was not good. I called my order in one hour before and got it to be ready at a specific time. I got there at the exact time and then had to wait for 45 minutes Not cool read more

First time trying Bonchon on the East coast and I'm a little disappointed. The chicken was really salty. Both the soy garlic and the spicy. The chicken piece were better, so portion wise it was good but at the end everything was just salty. Service was okay and the vibes were okay too. I don't think I'll be having bonchon from here again. 2/10 read more

It's actually not bad l. The chicken was ready and crispy. No issues ordering online and will come back !

Was excited to see one open up in the area. Ordered for pick up one night and online ordering was not working nor did anyone pick up the phone. Had to go in person to place an order. Ordered a large wings and medium drums with extra radish. It did not take too long to prepare which was suspicious. Came home and the wings weren't fresh and dry. The drums were ok. The sauce was just right but can't overcome dried out chicken. Pretty disappointing as with most places in this economy it was not cheap. That always leaves a bad taste. Maybe will give it another shot come summer time once the craving hits and they had time to get their house in order. read more

Chicken had no flavor last time but I decided to try it again since the service was nice. This time they forgot to put seasoning on my fries even though I paid extra for it. read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

Vera was amazing so kind and such a nice person. Food was great as always. The restaurant is nice and clean.

This review is largely regarding the food quality because the experience has largely been take-out. the front-of-house staff is exemplary--attentive, professional, and apologetic for the kitchen's shortcomings--the same cannot be said for the food preparation, which fails disappointingly short of my expectation. Since this location's opening, we've visited FOUR (4!) times, each visit further reinforcing our decision not to return. On our first visit there was a substantial wait which was understandavle since it was the first two weeks of opening. We had 5-6 parties ahead of us and was informed that preparing the chicken would take time-. Despite waiting over an hour and a half, we remained optimistic, excited to have a Bonchon in Brooklyn. Unfortunately, the food dampened our enthusiasm. The bibimbap we ordered was similar to airplane food or school lunch, with ingredients seemingly sourced without consideration for quality. The chicken wings, while flavorful, were over-sauced--a forgivable misstep for a new staff learning the ropes. Our second visit, a few weeks later, presented a shorter wait time due to fewer customers. Having learned our lesson, we avoided the bibimbap and opted solely for chicken. This time, the chicken was over-fried, excessively battered, and unevenly coated in sauce. While disappointing, we gave the benefit of the doubt, attributing the experience to an off day in the kitchen. On our third visit, they added a pickup option was a welcome improvement. However, the quality of the chicken was beyond unacceptable. The batter was excessively thick, as though the chicken had been fried multiple times. Out of 30 wings, half were barely sauced, and some had no sauce at all. We resorted to rubbing the sauce from one wing onto another, only to ultimately discard the majority of the order due to its unappetizing nature. The fourth and final visit was similar to the third - we ordered the k meal to go for 4-6 and had the coleslaw and corn sides. For the chicken we tried the new yangyeom sides and soy garlic. Despite being under sauced and overbattered yet still, the soy garlic was extremely salty and unappetizing - this is compared to both Bonchon and other k fried chicken soy garlic chicken I've had in the past. The corn sides were underwhelming and unseasoned- the coleslaw on the other hand was acceptable. Regrettably, this location has failed to uphold the standards that I expect out of Bonchon time and again. The inconsistency and lack of care in the kitchen are glaring issues, the food quality leaves much to be desired. After four disappointing experiences, we have decided not to return going forward. read more

Food was pretty disappointing, especially with how much hype it had going for it. The fried chicken, despite the long wait time, was cooked quite poorly. It was overcooked and under sauced. Their other menu items didn't stand out either contrary to their hefty price point. Quite sad really. read more

Bonchon Brooklyn - 86th St - Chicken Wings, Bulgogi Bao Buns, Korean Tacos, Udon Noodle Soup - Chicken Wings Near Me - Brooklyn, New York

I am a huge fan of Bon Chon restaurants. I've eaten at the W23 St, downtown Brooklyn, Union County NJ, and one in the Severn, Md locations and was never disappointed. The food at this location was horrible. The chicken tasted like it was yesterday's batch refried. It was greasy and tasted old. The kimchi rice had little to no kimchi in it and the pork belly was deep fried and thrown on top. The Korean street corn was okay. I cannot believe that I paid $58.76 for this garbage. The owner of this franchise location should be ashamed. read more

Their cooking style embraces change while maintaining quality. This place offers comfort in a charming space. Customer attention at this restaurant is superior. The food experience climbed to new heights with each plate. I'm leaning toward returning. read more

Food is ok. Staff is rude, incompetent, lazy and super slow. If you're picking up, order 2 hours ahead. Not worth the long wait and the nasty attitude from the cashier. read more

Bonchon Brooklyn - 86th St - Chicken Wings Near Me - Brooklyn, New York

I went in this week to order. Three other people were there waiting for their online pickup orders. There were 6 people in the back and no one at the cashiers. The 6 workers in the back all stared at us. Then they were back to joking with each other. No one came out of the kitchen to greet us or acknowledge our existence. So instead of placing my order, I left. Best of luck to this location because getting orders in and customers are not a priority. Seeing how the staff here act to existing orders and also potential new orders is enough for me to not give it a try again. The rest of the restaurant was empty too except for one table. This location will not survive if the staff can't do the bare minimum. Not asking for much or for the staff to give world class service but bare minimum service has to be given. Best of luck. read more

How can you wait almost 2 hours and the chicken isn't hot? I don't know how they could pull that off. I ordered and came back after an hour, then I waited in the store for another 50 minutes. My order wasn't even the kbox or the kmeal 8-10. It was just the medium size one that was for 6-8. I think they should've given full refunds at the hour and 15 minute or hour and half mark. This was awhile back about a month after they opened, haven't been back since. Hopefully they got their act together but Im not spending $50 to test it again just to get chicken not as good as Popeyes, spend 2x more money, and potentially waiting for them to maybe watch some YouTube videos and then start cooking chicken. read more

Ordered through uber eats and picked up on our end, it said the order would be ready in 10-20 minutes. We waited for 20minutes( our pick up time), but we went in the store we had to wait for another 15 minutes. 35 minutes for 10 pieces of wings, we do understand there might be other orders too, wait time is extremely long even you placed through the app in advance. read more

Friday night 6pm got on line. 8 or so people ahead of me to order. Order line hadn't moved for half hour. Left half hour later for Popeyes. Customer customer service has some growing pains. read more

Food was good. Wait wasn't too long, came here before online ordering started, food was on point.

Whoever prepared the wings did not follow Bon Chon's instructions. I ate here last week, and it wasn't like this. I've eaten at many other Bon Chon locations. These wings are drenched in an overly concentrated sauce, while some wings have no sauce at all. As you can see in the photo, there's a puddle of sauce in the box, which I've never seen with Bon Chon chicken before. As a result the wings are super salty unlike how it usually taste. It's clear they are not following Bon Chon's preparation guidelines. And no pickled radish. read more

Bonchon Brooklyn - 86th St - Receipt - Chicken Wings Near Me - Brooklyn, New York

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Shout out to Raheem! Food was good and service was amazing. The yum drum trio is the best bang for your buck

I want to give a huge shout-out to Margie, the manager at this location on 86th Street in Bensonhurst, Brooklyn. I dropped my debit card in the store and she was kind enough to keep it safe. In these times it is rare to lose a debit card and recover it days later unused. Big up yourself, Margie, I appreciate you. The service has always been great here and the employees are respectful! Blessings!! read more

Chavel a young black female who was very helpful and kind and went out of her way to assist me in a few extra requests that I made. She definitely is well trained and had great customer service .... Will definitely be coming back. read more

Laughable, staff is clueless. You have a whole kitchen staff back there just standing around not knowing what to do. It's been weeks since their grand opening and they still can't seem to figure how to operate the store. Food is decent but not worth the wait, they definitely need to retrain their staff to streamline otherwise they will not be able to compete on 86th Street. read more