12 mins away from the store my food came cold. I added cheese to my wrap and didn't get any. I paid for a large combo fries meet standards at a half of carton. Unacceptable when you upsize and get the amount of a small fry but pay more money. read more

Burger King - No cheese on the wrap an I paid, I ordered a large combo fries meet the standard of a small fry in a large container. Unacceptable :( - Fast Food Near Me - Carrboro, North Carolina

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WOW!!! My frustration with a nearby Burger joint, that recently signed on with Walmart to get more business is really striking OUT !!! You might want to find a Burger joint that does customer service!!! I of course can only place the order through online app and after going through ALL of that yack, it cuts off and shows closed!!! My husband was Literally Sitting In Their Parking Lot Waiting For It To Be Done To Pickup Their Crap! After Trying To call ten or more times, Someone finally answers, their only response was "were closed"!!! Way to really get MORE business!!! Way to go B**rger K**g in Carrboro, NC!!! You won't strike up more business with management like that!!! Yelp review to follow!!! read more

My wife & I stopped at the drive-up window at about 5 pm today, 8/19, & I ordered 2 fish sandwiches, 2 veggie burgers, & 2 small mozzarella fries. I paid by credit card but received no receipt. We got home, opened the bag, & found 2 fish sandwiches & 2 fries-- but no veggie burgers. I phoned their number as listed on their website but got no answer. I was willing to overlook this "error" if they delivered my 2 missing burgers to my door, but they didn't answer the phone. Therefore I'll write a warning to everyone: Shop elsewhere-- not at this Burger King. They can count to 4 but not beyond. Large orders--such as 6 items-- is beyond their intelligence. Was I charged for the 4 items I received or the 6 that I ordered. Having received no receipt, I am unable to tell. I will assume I was charged for 6 items. Stealing money from us old folks is about as low as a thief can go. They may not be very intelligent when it comes to numbers, but they are very good at swindling the customer. A note to the manager: You owe me 2 burgers (which I have paid for) & an apology. --Will K. read more

This by far the worst Burger King! Service sinks and their drive thru always I mean ALWAYS an issue! One car in front and still waited for over 7 mins just to pay. Close it down and build something else. read more

Wow... you never expect to walk in for breakfast at a restaurant only to see the manager act like a child. After one employee had to leave early due to immediate death in his family he instructed the employee he was not allowed to leave until he finished making sandwiches. another younger employee stepped in to defend the first employee to which the manager threatened to beat his ass. Super classy at the Jones Ferry Rd., Burger King in Chapel Hill North Carolina. The only reason that I ever go there is because of AJ an amazing young man who was always polite and helpful. However to watch his boss/manager threaten to beat him up was beyond anything I've ever experienced. I hope this young man can find a better job as he certainly deserves it and that this manager will be dealt with. well done Burger King well done read more

Went in the drive thru like 15 mins before close, seemed to be pretty low staffed so it was a bit slow. But understandable. Older gentleman took care of us at the window, yall better be paying him good! He do be working hard read more

Not even one star and it won't even matter if I review it because the owners or owner won't care, the workers are half the time lazy sagging pants wearing gloves to take the trash out and come back in to prep with the same gloves they are so slow for a fast food restaurant they all look like they work hard but they don't. They'd rather smoke then work and the managers are rude and asses just simple and disgusting the freaking cheese isn't even melted my burgers used to come out cold as fuck and for anyone if you want a burger just go to Al's burger shack read more

For a long time I ceased going to Burger King after I ate there a lot during my childhood; remember those suburban birthday parties at Burger King? I don't remember why I stopped going. Maybe I found their offerings tired, but I also started watching what I eat. Lately, when I want an occasional "guilty pleasure" of fast food, I will try the Burger King on Jones Ferry Road. This store does not have super late hours like Wendy's, but it's still a good place to go when you want your fast food fix. The staff is nice enough and the orders are usually expedited quickly. The seating area is nice but nothing fancy; most of the times I go through the drive-through. They have the RFID card readers on the outside of the drive-through window so that you can swipe or tap your own card. This is great for those who don't like people touching or scratching their credit cards, although one of the attendants tends to be "pushy" for you to hand him the card. As of late Burger King has changed their menus by adding new items to attract and maintain patrons. Their fruit smoothies made from real fruit are really good, can't vouch for the validity of their advertising but it has a nice fruity taste and the strawberry-banana or raspberry smoothies make for a nice meal when I am on a rush and want something filling without making my stomach feel heavy. The sweet potato fries are a good alternative to the standard fries, but don't expect them to be better than those of a restaurant. On a few occasions I have had their croissanwich breakfast items, which are tasty to have occasionally. If you have not gone to a Burger King in a while, like I had, I would say give their new items a try. Also, their old standbys like the Whopper are still there too. read more

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One of the few fast food burger places where I can order bacon on my burger and it is actually crispy. hell yeah!

Good Lord this place is SLOW. It took 27 minutes to get from the order board to the window 5 cars! They're having fun inside playing, the customers are an annoyance. Is this the current state if the workforce? Is this the best you can hire bk? read more

This Burger King is slow there is no reason we should have to wait 11 minutes in drive thru for 2 croissants & 1 hash brown. The inside was being served before us when we were definitely ordered and waiting before those customers. This is an ongoing problem at this location and it seems like the management doesn't care at all to correct this, and this is has been continued for years. They are also quite careless. The sandwiches aren't usually hot and paper and other wrappings can sometimes be found inside. read more

Burger King - Bk Ham, Egg, & Cheese Croissant - Fast Food Near Me - Carrboro, North Carolina

It's 6:45am. They open at 6:00am. No one is at the drive through window or taking orders. No signs about special hours. But the lights are on and the computers are running. read more

Absolutely the worst Burger King in the area. Had 5 people working including a GM and still couldn't get our order out in 40 minutes. Had to ask for drinks, ask for the two French Fries that came with Whopper combos. Then the GM through the two cheese burgers,double cheeseburger, two whoppers and 4 orders of fries in a bag meant for two whoppers. What a Mess! She didn't care in fact blamed it on Covid 19? I will never go back to this place! read more

Literally the best burger I've ever had in my life. Why would anyone go to Al's Burger Shack when they have Burger King available right down the road? Have you had their whoppers? Chicken fries? What about the regular fries? Go here. It's affordable and will rock you mouth (and your world). I hope one day I get proposed to at this exact Burger King. And I would even give birth here if that was an option. Amen. read more

Definitely the most magical thing about this burger king is that they have a special where you can order 55 cent cheeseburgers after 8 pm every day. There's no limit it seems; I once ordered 19 cheeseburgers for me and my coworkers. Sometimes they can be kind of slow but they've improved their efficiency lately (I think they start pre-emptively making cheeseburgers for the onslaught of people like me). I'll be honest, Burger king isn't amazing fast food, but this deal is pretty amazing, and for that, they get my seal of approval. read more

DO NOT attempt to get food from here if you only have a 1 hour lunch break. Also, they have two drive through windows, but only use one, and they make everyone "pull up" to the side of the building to wait for your food. Absolutely ridiculous. read more

ordered a combo meal through uber eats. the place is about 5 minutes away, maybe less. delivery took over an hour. instead of a combo meal i got a burger. apart from not being even a little bit warm it tasted okay. but $15 for a burger was a ripoff. wouldn't repeat the experience. read more

There is no shame in admitting I go to Burger King strictly for Iced Tea. Couldn't tell you anything about the food but no one else in town can I get a humongous Iced Tea for such a great price. Not sure this even qualifies as a review but there is something about their iced tea.............. read more

I have found the wait time for food at this location much longer than at other fast food restaurants (including other Burger Kings).

This place is ridicylous, no idea how it's still in business. I went twice after work, about 5pm, both times through the drive thru and they said it would be a 10 minute wait, despite there only being one car in front of me. Tonight I went around 8 drive thru again and they had wet floor signs blocking the drive thru lane. This is the easiest job in the country, and these guys are too lazy to do it . $15 an hour? Please. read more

It was my first time eating at Burger King but the service was fast the burger was good and the people were nice if you are looking for a Burger King I would 100% recommend going her read more

My sister came to town to visit and we decided to shift away from our normal day-to-day by grabbing some fast food at this Burger King. The food was decent and speedy but the person who took our order was rude for no reason at all. We ordered two meals and we asked what drinks were available bc we didn't see the list on the board. The person just responded "Coke. Products." we asked again because we don't work in food service and neither of us drink soda or juices that aren't natural often and we don't know which companies make which drinks and his response was again "Coke Products" in a rude and condescending manner. He literally refused to tell us and then someone else jumped onto the intercom (not because we asked but because they heard the exchange not going well) and they finally listed what was available so we could decide and move on. Again, the food was fine -- what you expect from fast food-- but he was so rude to us for asking a simple question that it tainted our experience. read more

Service has improved greatly. Let's admit it folks you go there for "FAST" food. Friendly morning staff, this is the only time I go, food is always hot and order correct. read more

I usually don't make comments on Yelp but I just had to share my experience with this Burger King so other people will be aware what I have experience there. I order on the app paid for the meal on the app got a receipt stating I paid for it along with a order number and went to pick it up at the drive thru and the Manager says that I don't have it in my system. I told him that here is the proof and he was very rude and said well it's not in the system it's nothing I can do about it. We close at 10:00 pm this was 8:22 when this took place and I didn't get no food but I got charge for it. No okay to talk and treat your customers like that. He was very rude and didn't help at all the called Customer Relations on him. They have lost a customer and I told him I was going to report him. Btw he didn't take the time to look at the receipt. He was more concern about closing at 10:00 pm and it was only 8:22 pm really. Rude and unprofessional unpleasant. They really need a 0 star. read more

As we approached the ominous looking foundation, I started to hear a distant murmur through the open windows. No, it couldn't be. Was a customer really chewing out an employee for getting an order wrong? I didn't really think much of it at the time. Finally, we advanced in the line, as we frequently glanced down at our watches to see if we would make the tailgate in time. Parallel with the microphone, my dad started his order and the sassy employee barked "One moment please". We all rolled our eyes and waited in silence, as we wanted to place an order and get the show on the road. After what felt like an eternity (7-10 minutes), we finally ordered: one Whopper, one Whopper Jr, one Bacon King, one Quarter Pounder, two small fries, and two soft drinks. It seemed simple enough of an order for a family of four. I thought. We rolled forward and I saw that the person in front of us had to pull into a parking spot to wait for their food. This made us suspicious because we just waited in the order line for an extensive period of time. Our large car crept forward to pay and receive our food. The cashier took our card, swiped it, and returned it. The time passed by and nothing happened. Four minutes, six minutes, eight minutes. I glanced inside the establishment to see what the heck took so long and I saw workers lumbering around, seemingly strolling carelessly on the job. Feeling completely unmotivated to work, the lack of work ethic from the employees prevented us from getting our food. Understaffed and unconcerned, the employees caused a great deal of frustration in our car. I glanced over my shoulder, and observed that the line of cars stretched all the way around the building. It made me wonder how many hours these cars were going to wait. The employees didn't even give us our soft drinks to keep us busy. How hard would have that been? Finally, the food arrived. My dad unhappily received the food and sped away. After all of that, our bag still lacked a cheeseburger! Leaving angry, hungry, and late, we sped off to the tailgate. This was a complete customer service nightmare. On the road, I whipped out my Whopper and inspected it. I crinkled the wrapper and finally unwrapped the long-awaited lunch. At first glance, it was the saddest piece of meat I have ever seen. The lettuce and onions were draped off the side of the burger and it looked disgusting. The meat was burnt all the way around the circumference, while it remained dry in the center. I have never been one to criticize food because I am not a picky eater. Besides being the most disheveled burger I had ever seen, the taste wasn't much better. As my stomach continued to growl, I hoped to put the poor presentation and atrocious customer service behind me once and for all. After the first bite, I concluded that the taste represented the management, absolutely poor. The dryness of the meat was repulsive when combined with the warm vegetables on top of the beef. This burger was the neglected child. This burger further solidified my opinion of McDonald's being the superior fast food chain. After the burger, nothing could quench my displeasure. Somehow the Sprite tasted watered down and the fries tasted over-salted. I felt gross that I wolfed all of that down and kept it down. The lack of leadership and management made it the worst serving fast food restaurant I had ever been to. In addition, the dry meat, ugly presentation, and overall unpleasantness of my meal caused it to be the worst food I had ever eaten at a restaurant. Unless you are a poor service connoisseur, I would not ever recommend this place to anybody. I don't expect to be going back to any Burger King in the near future. read more

This place is absolute filth. I live in Carrboro, so I've been here a few times and EVERY SINGLE TIME I've been, I've had to pull forward and wait for my food to come out for at least 15 minutes. It would be understandable if this was a busy place, but they never have your food ready at the window even when there are no other customers. Plus, after having to wait forever, my food has always been cold and stale. The inside of the restaurant is filthy, the food is never fresh, and all of the employees I've encountered, including the manager, are ridiculously rude and incompetent. I definitely would not recommend this dump to anyone. Avoid at all costs. read more

The wait time for this location is ridiculously long and the staff is always rude! It doesn't matter if the restaurant is completely empty - they almost always make you pull forward and wait at least ten minutes for your food. This is a FAST FOOD restaurant. Definitely won't be returning here. read more

Amazing veggie burgers. They are happy to make it "your way" too! Also, they don't get petty over extra dipping sauces which many places do.

Ok I was thoroughly enchanted yet captivated by the fact that this particular chain after the sun sets.. purely transforms into something far more convenient and affordable. In just but a blink of an eye. I am going to give this place a full 5 stars due to friendly service of staff, as well as the best part.... after the sun sets, 55 cent cheeseburgers. YES thats right people, 55 cents. IF you do not believe me it is worth the trip to go take to check it out. Not to mention they are made fresh to order. convenient, affordable, and it'll do great when your in a pinch. read more