Placed mobile order, at 1:13, food was ready and order was confirmed within minutes! I was asked…read moremultiple times by Ashley if the order was correct, if anything else was needed! I was in and out of the drive thru in under five minutes!!! Great customer service, fast, order correct.. Return every time I'm in town and need something quickly for the kiddos! I've never been in the store, it's a great location, never had an issue, always EXCELLENT customer service!!

I come to this Taco Bell every other Monday with my grandparents, and unfortunately we've had the…read moresame issue multiple times. My sister and I usually order first, then my grandparents place their order if they want anything. Every visit, some of the employees become rude and impatient with my grandparents. They have naturally quiet voices, so they sometimes have to speak a little louder to be heard. Instead of treating them with respect, the employees mocked the way they were talking, which was incredibly disrespectful. On top of that, our order was incorrect. We paid for Cheesy Fiesta Potatoes, but they were missing the sauce, and we ordered two Nacho Fries but only received one. My grandparents were polite and did nothing to deserve the way they were treated. Customer service should be respectful, especially toward older customers. I hope management addresses this and works on improving both the staff's attitude and order accuracy.

The place is a hidden gem. The food is fabulous and the staff are friendly too. Love the pizza…read more 10/10

Got the gyro it was bomb. I'll definitely be stopping by…read morefrequently. Only thing I wish there was on it is sliced cucumbers.

If I could review the service here with no stars I absolutely would, tired of hearing i can use the…read moreself check out when the bald yapping hag an the double wide manager are just standing around b.s'n. However I decided just the app. Now I dont have to deal with them. Until I got a completely unmarked order, I asked them to remake the order as they were for separate people and not clearly marked. Instead I was told this is the sticker we use for this and I as the f'n customer should know that. Are you kidding me!!! THE MANAGER!! I won't go back... F*** the app.

Came from Fallon headed to Reno, stopped rq for sum fast food, Ordered a Jr Bacon Cheese burger &…read moreonly got a plain burger. So upset i didnt check before leaving but who would put together an order and forgets the bacon. Only star im giving is 1 for their fresh fries.

I'm not much of a fast food eater, however every so often, in times of need and with no time to sit…read moredown and eat, they definitely come in handy. I happened to be near McDonald's and noticed there were no waits or long lines, so I decided to grab a quick bite. The representative over the speaker was very pleasant, clear, and professional. Once I pulled up to the cashier window, I realized he was also the person who took my order -- and again, he was personable, welcoming, and genuinely kind. I made sure to let him know he was one of the better interactions I've had at this location. I usually try to avoid this McDonald's because of the lack of customer care I've experienced in the past, so I felt Osvy deserved recognition. He's a great representation of customer service and should definitely work the window more often. Per usual, they had me park and wait for the food, but Aspen was also very pleasant and actually thanked me -- which sadly seems rare nowadays. Usually team members just hand you the food and walk away. Overall, today was one of the better experiences I've had at this location. Great job, Osvy and Aspen!

We were heading back from Reno, NV to Mesa, AZ and didn't remember how long it would be until we'd…read moresee some restaurants down the road, so we pulled into a pickup spot and placed a mobile order. Didn't take long to order our two breakfasts - two sausage burrito meals with hash brown and drink (we chose Dasani waters because we already had Dutch Bros. drinks with us). In the time we placed our order we saw several cars lining up in the drive thru. Great sign that early in the morning. Looks like this location feeds a fairly steady breakfast crowd. Before we knew it, a smiling young lady brought us our waters and our bag of food. Wife did a quick check, and it was all there and hot. Made our morning. Everything was delicious and cooked perfectly. We hit the road and made it a great day.

Super clean and cheerful place. My food was warm and flavorful. Employees were all very sweet and…read moretook the time to answer my questions. Very glad that I stopped in here tonight! Took my food home, and it was still piping hot by the time I got to eating it. Would recommend stopping here if one should ever come through Fernley.

Amazing. So happy they're in Fernley. Whole meal for the family is cheaper than a fast food…read morerestaurant, and literally every other restaurant here. Food is fresh, hot, and delicious. About to be here every dang day. Portion size is amazing too. We ordered DoorDash so the plates are To-Go! But still really really good. Can't wait to go inside!

HORRIBLE. Placed delivery order at 9pm. Per account delivery instructions "Please RING doorbell so…read morewe can put dogs away". Saw notification driver nearby so placed dogs in crates prior to driver arrival. Ring notification regarding movement but driver did not ring doorbell. Food left on ground. Reviewing items when arrived and I noticed a missing item. Had she rang the doorbell she would have known she was missing our item. Called local restaurant and Manager informed I have to contact DoorDash since delivery unless I want to pick up tomorrow. I don't want it tomorrow. DoorDash and KFC Customer service lines are closed. Then we proceeded to eat food and all of the items were all room temp/cold as if sitting out for hours. Requesting a refund for old food and missing item.

2nd time I've been there and received overcooked, extra brown, chicken. I don't live in fernley, so…read moreby the time I get home, I look and realize I received chicken that sat there all day?? Not cool!

Late post 6/25/26…read more Sadly, the hand-tossed pizza tasted like it was made with old dough. It was bland and lacked any real flavor. The Tavern-style pizza also wasn't a favorite, as the herb seasoning was overwhelming and overpowered the rest of the pizza. Fortunately, the pan pizza saved the day--it had much better flavor and was definitely the standout of the three especially with its dual pep. Hand tossed - 1 star Tavern - 2 star Pan - 5 star + Cheesy bread - 5 star Chicken Nuggets - 4 star Sweet chili sauce - 2 star DoorDash driver - 5 star Forgot to take pictures

It took an hour before it got to my house. When it showed up, the Door Dash driver almost lifted it…read morevertical to get out of the heat bag. None of the toppings slid off, that is how cold it was. I keep trying to give this Pizza Hut a chance, but that was their last chance.

My late parents always told me that some of the best food comes out of the casinos. Since they…read moreloved visiting Reno (primarily for gambling purposes), they always got an amazing prime rib or lobster dinner for a very affordable price. This takes me to the city of Fernley, NV (about 30 minutes east of Reno) where I had the opportunity in trying out "Ranch House Restaurant". This restaurant is adjacent to the "Silverado Casino" which is only a small handful of operating casinos in the Fernley area. We were both very hungry as we ventured through South Lake Tahoe, Carson City, and Virginia City, our appetite grew as the evening went on. After checking into our nearby hotel (which was luckily 1/3 mile from here) and getting washed up, we made it to the restaurant at around 7:15pm on Friday 6/19/2026. Upon entry, the interior layout looks straight out of the 1970's complete with posh booth seating, wood panels, and brick walls in a very spacious dining area. This is quite reminiscent of the old school casino restaurants in the more prominent Reno casino restaurants; mainly Silver Legacy and Nugget. Once seated, we were given two menus and requested an iced water (for myself) and a Diet Coke (for her). One minor drawback which could be a make it or break it for many is that the internal temperature of this restaurant was quite cold. My guess is that it was only around 66°F so if you plan to dine-in, come dressed accordingly! I will say that the menu is quite extensive with ton of options to choose from. This includes appetizers, all-day breakfast, soups, salads, sandwiches, burgers, and a lot of excellent entrée choices. After making my way through the entire menu of options, I settled with the "Grilled Salmon" entrée (priced at $18.99). This consisted of a house salad, a 6 oz. filet drizzled with balsamic glaze, steamed veggies (mainly zucchini and squash), and I opted for a baked potato (that came with butter & sour cream). She chose their "Old Fashioned Cheeseburger" (priced at $12.99) which came with lettuce, tomato, pickle, & onion on a brioche bun. She opted for cheddar as her choice of cheese and the burger came with a side of seasoned steak fries. Total time took roughly 15 minutes from when we placed our orders to when we received our food. I will say this; the food here is quite delicious. My salmon was a very thick cut and at less than $20 for a salad and full entrée, you absolutely get your moneys worth. The veggies had excellent texture while my baked potato was piping hot. This isn't a 5-star dining experience with a very no-frills atmosphere but it is your above average casino food that is eerily similar to other restaurants that are adjacent to casinos that I've dined at over the decades. Our waitress, Cassandra was very polite and professional while the ambiance, price, and food was definitely above average. My rating for "Ranch House Restaurant" in Fernley, NV is a respectable four stars.

Last-minute decision to stop by Ranch House since it had been quite a while since our last visit…read more It took a few minutes before we were seated, and unfortunately they only had one Father's Day rib special left. The ribs were pretty good--tender and moist--but could have used a little more BBQ sauce. The coleslaw was tasty, and the baked beans were okay, though both were seasoned on the lighter side. Our server, Parker, was pleasant, attentive, and accommodated all of our requests. She did her best despite the restaurant appearing to be short-staffed. Overall, the experience was okay, but the restaurant could benefit from stronger management support and better staffing levels. Service quality is likely to be impacted if these challenges continue, and it already seemed like employee morale may be suffering. Hopefully the team receives the support they need, as there is still good potential here.