I would give this Burger King zero stars. The last time the buns were old and hard from our drive thru order. This time we went in, NO ONE out of all the laughing teens working, came to take our order. We stood patiently waiting, they saw us and were close but did not respond at all. As we were walking out, the young girl laughed. She may even was the acting manager. I would say this was a racial issue too. This place needs to be closed down and move something in that is managed better! read more

The worst location . They open and close then they want to. Never have the menu items. Just close it down at this point.

Ordered food on line from the Grayson Burger King. Every other Burger King I have ordered online from cooks the food when you arrive at the restaurant. Not here. The food was made when we ordered and was cold. Will never go there again! read more

What could improve ?????? Take JAY off drive through! I ordered a whopper off the boiler and I overheard him say , "these picky a_ _customers" ! When I pulled up to the window and confronted him, he said he was talking to his coworker. SMH.... Beware...having it your way comes with a potty mouth read more

Slow and cold food is the order of the day here. Employees take more concern conversing. Even though there is no heavy customer traffic, food is slow coming out. read more

Service were fast. I had a free burger with my order and they did not give it to me. They said that I have to oder on the app which I did for my order pick. I went back and talk to them but,still they did not honor it. Will not go back there anymore. read more

I have been going here for years. Good quallity food, great staff. Always very professional and courteous. If not I complkain and they always fix. These guys go out of their way. That is why I keep coming back. read more

Fifth time I've been to this location. Second time I've waited over 20 minutes for my order in the drive-thru. Other three times were still 9 or 10. Ordering ahead doesn't seem to make a difference. Please find a better way to make fast food. read more

Monday at 12:35 currently. I've been waiting behind 1 vehicle for 10 minutes. Nobody has acknowledged the folks as of now. I don't usually wait, but this is one of the few restaurants I can pull my trailer safely through. I wouldn't recommend to anyone in even the slightest hurry read more

Wait time is too long. Workers playing talking and on cell phone. This place, prime location, should have better service

Cold and wrong I ordered the Philly King and it was served cold on Non toasted sourdough. Disgusting again Tried it again after a few months and it hasn't changed at all! Still serving cold food and still asking for me to park. It's a drive thru?!?!? Why do ask someone to pull up and park when your restaurant is dead? You would think it would end in a fresh hot burger; nope. It's cold and wrong This is the last time I visit this place. Absolutely the worst run fast food place in Georgia. I can not believe the managers don't respond and address these basic flaws. Other reviews state the same thing?!? Yet they don't change how they operate. Having people park in the drive thru is just stupid management read more

Burger King - a half eaten sandwich on a wrapper - Fast Food Near Me - Grayson, Georgia

This is the second time i go there . I waited over 10 minutes in the drive thru . I order a double wapper meal and some chicken nuggets. When i got home i open the bag , they only give me a the bread with mayonnaise and a lot onions and no fries when clearly order a meal . Im really surprise this place still open . Their service really sucks they should closed. read more

This Burger King is the pits. The food is Burger King, so I'm not expecting to be amazed, however the customer service & wait time here is consistently TERRIBLE. The last three times ive been here, I have waited no less than 10 minutes. At least they're consistent? read more

Ok this is a fast good restaurant. Yes fast, but it's one of the worst B.K.'s I've been to. As I sat and watched they didnt get but about a 1/3 of the orders right. Out of the dozen or so people that left with to go orders 5 people came back missing items. Their drive through was backed up and they asked people to pull foward to "try" and move the line. Their coke machine was out of most of the syrups so no mixed drinks. The ketchup dispenser was empty, so every person would walk up push the plunger, then have to go ask for packets of ketchup. Their icy drink machine was broken, one of the workers had broken the handle. The only thing that was good was the workers. They were very thoughtful and helped every customer as best they could. I watched as a gentleman ordered a whopper, extra onions, add mustard, and have it cut in half. The worker read the order back just as he asked and they made sure it was just as he ordered. They greeted everyone and were her pleasant, even though they were struggling without apparent leadership. read more

I ordered a whopper with no pickles. I got a whopper with 5 PICKLES, 2 PATTIES and no lettuce or tomatoes. Just get peoples orders right! And this is the only fast food place where I have to park and wait for my food almost every single time! read more

It's so unfortunate that the closest Burger King to my house is probably the worst out of all. I'm surprised this location is still open.

Wow. How bad can you be? Cold hamburger. Hard bun. Just plain nasty. On the positive side they got one of two orders correct. So if they're playing baseball they're batting .500 and heading for the Hall of Fame.... read more

The last 5 or 6 times I've been here, they have made my order wrong in some way. The food is almost always cold too. It's almost as if they are hard of hearing. One of the times, they made my order wrong twice in a row. It wasn't even close to what I ordered. I have given them chance after chance and nothing has changed. Goodbye to this burger king. I'm done wasting my money and my time. read more

The worst Buger King "EVER". The food is always cold and wrong. No Customer service . Not sure why this place is still open.

Whoever works Mondays really late shift like at 1:30 should be fired. I came at 1:30 am and was not given service. I even got out of my car to check what time this specific burger King closed to be sure. I am a waitress myself and if I half to wait till the minute to close to refuse service I expect the same from other places. Nobody even said hi we are closed even though people were in there. I saw them. I'm not one to write stuff on yelp usually but really?? You close at two and not one thirty. If I could give no stars I would. This place sucks. The cooks leave quicker than me at my restaurant so don't give me that ooohh it's hard to clean of stove crap. this is just laziness.... read more

Whoever is the Owner of this location needs to review and audit their investment for this location. After 8PM, this location turns into a ghost town and the small staff hides and run to the back of the restaurant for customers to think that this location is closed. I waited 20min in drive thru after the server asked to "Please hold..." and then left and returned. I drove up to the drive thru window and a member of the team who was twisting on his hair looked out the window and returned to the back. The location do not close according to google until 10PM. Why are the doors locked and no customer service available after 8PM? If you're closed you need to inform the customers who drive up to the intercom that you're closed. The parking lot and lights around the building are off except for at the register. You need to do better before you get shutdown. You need to hire as soon as possible because there are too many people in need of jobs. No excuse for this type of service. I cannot submit without giving at least 1 star, and this is why you have the 1 single star. If at possible this location would receive 0 starts. read more

Ordered 2 long cheeseburgers which were cold and looked slipped together the cheese wasn't even melted and the buns very smashed. Chicken fries were also cold and tasted old and zero salt on the fries. I think I'm done with BK unless I'm starving! read more

Waited in the drive thru line for 15 mins today afted my order was taken. The driver in front of me was finally handed a bag but must have been the wrong order because he handed it back and waited at least 5 more minutes for his food. When it was my turn, the employee at the window had a horrible attitude even though I was very polite to her. She acted like she was angry any customers were there at all. I dont mind waiting sometimes if the employee are not so rude. read more

Food and Service could be much better here for sure. Don't eat fast food much but for some reason I was craving a Whooper tonight. I get it home and it was literally burned to a crisp smh I try to stay away from fast food but I decided to treat myself tonight only to receive this awful excuse for food. The bread was soggy and there were no pickles which is kind of a big deal for me. I called and spoke to the manager and he was pleasant enough and offered to replace my meal but craving is over...I'm done! read more

DO NOT EAT HERE. We were in the drive thru and waited forever to get to the window to pay even though there was only one car ahead of us. Upon waiting, we saw the drive thru worker hand the people in front of us a large bag of food. Saw them put their hands all through it, only to find out it was not their food and give it back to the worker. We pull up, pay for our food, and then they try to give us that same bag of food. I asked if this was the bag they just gave and got back from the car in front of us. She proceeds to tell me it was, but "they didn't touch it very much." I ask for a refund. When the manager comes up to give our money back, about 10 minutes later, I relay what happened to him, and he acted like that was common practice, no big deal and no apology. read more

Sat in drive thru for 30 minutes!!! Saw workers in back just playing around like there was nothing to do. When I left the line was going out of the parking lot. This Burger King has gotten slower and slower. They went down very quickly. read more

This was a new Burger King when they first open now is so dirty and nasty they don't take care of the place !!!

Best burger King around. Most don't care to even smile but it's always a good experience at the one in grayson.

I want to give zero stars. Horrible BK. Order is never right. Double check your order because it will be wrong.

When your job is customer service .... to take orders and fulfill them .... how are you going to give a customer attitude as if the customer is interrupting your day! Then the customer has to repeat his order three times over the intercom, then confirm the order at the window and it's still wrong! You got to be kidding me! Horrible service! The art of customer service is lost this day and age! read more

Don't have the fast food concept yet. Staff friendly. Pickles too steong. Struggle with getting order right and fast. Maybe staff is somewhat new. read more

I went through the drive thru and noticed Burger King had buffalo chicken strips. I inquired with the young lady taking my order whether or not the strips would be hot and spicy. Someone named Jess in the background said "what the fuck does she think we are serving it cold". When I reached the window, I asked you said it and both girls were speechless. They did not know that I heard them. I therefore requested a manager and they sent one of their colleagues. I called today for the district manager number and was told by the assistant manager Jasmine to call back after 2pm because she was the only one with access to the number and they were getting ready for the lunch crowd. This was not appropriate and extremely unprofessional . I have went ahead and registered a complaint with the Better Business Bureau. Horrible customer service and clearly this Burger King is not interested any providing optimal customer service. read more