Gotta give this place a shout out. We made a pit stop for lunch on the way home to Dallas Texas,…read moreand walked in and were immediately greeted by Eugene and his team. Their hospitality was infectious. Eugene helped with our order and was so friendly, engaging, and funny. Made us feel like we'd known each other our whole lives. We watched him manage his team, provide exceptional customer service to the guests dining in and taking out. We were very impressed as there was so much brightness in the restaurant with people getting loved on by Eugene. I haven't seen a franchise like this before. Food came out quick and was really good! Wish we lived closer to support this location more often. Thank you Eugene and team for your brightness today!

The food was awesome!! Perfect ratio of everything perfect ingredients impeccable taste the service…read morewas amazing and don't you get me started about the manager he was so friendly and nice he was talkative and was actually invested in what we thought he is the example of how other managers should act and the super cool restaurant was decorated with awesome decor

Service was great! Thank you and shout out to Cashastae L for being super friendly, helpful and…read morefun! What a breath of fresh air. (Chicken fingers were ok and attempts to use the zaxby's survey was frustrating....i gave up and came to Yelp). Well done in the customer service department!! Cash earned an A+

I ordered the Chicken Philly sandwich for my hubby to take to work. It looks NOTHING like the menu…read morepicture. I was sorely disappointed. Y'all need to do better. Take pride in what you're serving to customers. We're paying for THIS!!

Stopped here for lunch, on our way to Mississippi. Stepping in, it's a small space, gives off small…read morecountry diner feel, very welcoming. Large menu on the wall greets you.. staff were friendly and helpful. They take orders as you enter, give you a receipt and you're free to sit where you like. We ordered a large grilled shrimp salad and a Coney dog. Both came fairly quickly. Our orders were the large number on the top of our receipt, therefore so not throw away your receipt. My warm salad was actually really good. I was expecting cool grilled shrimp but it seems they grill when ordered. Very generous with shrimp. Yum The Coney dog was delicious, warm, saucy and very satisfying.

We love Magic Grill, especially for lunch! I love the poboys and gravy fries. Their chicken strips…read moreare large and crispy and a favorite of mine as well. Great ranch, tastes homemade and goes with everything. Friendly and quick service!

Good Service , Fresh Food , And Lovely Employees ... Everyone Was Nice & Sweet ( 1000/10 ) Will Be…read moreGetting My Service For Now On

I hate leaving negative reviews, but this was a very disappointing experience…read more I ordered burgers, fries, and drinks through the drive-thru like normal. When I pulled up to the window, my food was handed to me, and I asked for a side of their sauce. That's when I was told they were out. I opened my burger and found that it only had the meat, one pickle, and the bun--no condiments at all. Thinking it was just an oversight, I asked for ketchup and mayonnaise. I was then told they were completely out of all sauces and condiments because they were waiting on their delivery truck the next morning. The only response I received was, "Sorry," followed by a shrug. I was even offered queso as a substitute, which wasn't a reasonable replacement for burger condiments. What was most frustrating is that no one mentioned they were out of everything when I placed my order. Had I known, I would have ordered something else or gone somewhere different. Instead, I paid full price for food that wasn't what I expected. I sat there honestly in disbelief, waiting for someone to offer a solution--a refund, a remake, or even an acknowledgment that this wasn't acceptable. Instead, everyone simply went back to work as if it wasn't a big deal. I was left feeling like the expectation was that I should just eat it. In the end, I left, went somewhere else to eat, and threw away the food I had just paid for. This was my second time stopping here while passing through West Monroe because I remembered wanting to eat here again. Unfortunately, after this experience, I don't see myself coming back. I truly hope this review is taken as constructive feedback. This restaurant has so much potential to be successful, but communication and customer service matter just as much as the food. Simply letting customers know about major menu limitations before they order--and making an effort to make things right when problems arise--would have made all the difference.

Great burger. Was a "best kept secret " for years. Fay takes care of her. Customers and serves…read moresolid, old school, burger stand fare.

Food was good. Cashier I placed my order with was friendly. Quick in and out process on good food…read more Can't beat that.

Completely messed up my order. Ordered 2 sweet and spicy bacon burgers and 1 order of wings. I…read morereceived 2 orders of wings and a chicken sandwich. 2 thumbs down

I always come here and order the same thing, and it's always really good, they are so kind and fast…read moreservice!!

Out of town and someone recommended this place. Big indoor dining and the tables were clean. The…read moreservice was excellent, we asked questions (menu board not working) she was patient with a smile! The catfish was very fresh, and cooked very well! Those green beans were seasoned very well but a tad overcooked. Taters & gravy were great. The chicken was kind of bland but fried to perfection. Lots of family meal deals too! Oh the biscuit was tasty but a little doughy & buttered.

For fast food chicken strips these are a favorite…read more Spicy, hot crunchy. We love coming here when we visit the south. Their green beans are well seasoned. The fries, SEASONED. The sweet tea is SWEET and the service is usually fast and easy. Again it's fast food, so it taste like it but never tastes old. As a non southerner, the fast food chicken elsewhere is much worse!

We stopped here on our road trip to Georgia. My daughter and I ordered here. Good food with no…read morecomplaints. We don't have a Checkers in Texas where I live so I took advantage of this opportunity.

We ate here twice. Convenient to where we were staying. They have a virtual person that takes your…read moreorder which was kinda funny but our order was 100% accurate! We tried the garlic parm fries, small burger, chicken bites, monsterella sticks, and chicken strips. We loved everything aside from the chicken bites. Chewy and spongy and just not fresh. But everything else we got was good and fresh. Service girls were friendly.