I always try to support our local businesses, as they are so important to our community and provide livelihoods for local folks. Because of that, I always go into a review looking for the positive, and this Burger King location definitely has some great things going for it! I stopped in on a Sunday close to dinner time. While there weren't many people dining in, they seemed to be doing an OK drive-thru business, and the **restaurant itself was clean and well-maintained**--which is a huge plus right off the bat! When I placed my order, the **staff member at the counter was genuinely friendly** and we had a good, lighthearted chat. That kind of positive interaction makes a difference, and the team member was great! I placed a straightforward order for two people: "2 Whoppers with cheese, 1 medium fries, 1 medium rings with spicy sauce, no drinks." I even wrote it down on my phone to make sure it was perfectly clear! Unfortunately, what I received was **2 Whoppers with cheese, 2 medium fries, and 1 onion rings (no spicy sauce)**. The extra medium fries meant I paid more than I intended, and by the time I got home and realized the error, it was too late to go back. As for the food quality, I like the Burger King brand and what to expect from it. However, this time the items were a bit hit-or-miss. While the **onion rings were perfectly okay**, the Whoppers with cheese were only barely warm, and the fries were cold. A little disappointing on the temperature front. ### **The Verdict** Overall, I appreciate the friendly service and the cleanliness of the store. However, the issues with the incorrect order quantity (leading to an overcharge) and the sub-par food temperatures for most of the items are definitely negatives. **Would I recommend it?** I'd say that if you're feeling adventurous and willing to double-check every item in your bag before you leave, go for it! But if you are looking for absolute certainty in your order and food temperature, you might want to lean toward one of the other nearby fast-food alternatives. **Will I return?** I won't say I'll never return, as I've gotten takeout from here over the years, but given the alternatives in the area, my visits will likely continue to be less and less frequent. read more

If you're going to be "Open 24 Hours" at least have adults work night shift, not clowns with the mentality of Beavis and Butthead who have zero interest in actually waiting on customers at the drive through. read more

Absolutely disgusting. I wish I could give zero stars. The drive-thru experience was a disaster from the start. The guy taking my order was mumbling, distracted, and clearly not paying attention -- which led to my order getting messed up. Then I got to the window and was handed my food by someone with dirt packed under every single fingernail. His hands were filthy. Totally unsanitary and made me question why I ever pulled in. While waiting, the drive-thru window was left wide open -- bugs flying in and out while they're handling food. Really?! That's disgusting. And forget customer service -- the staff was busy joking around and messing with each other while customers waited and got the wrong food. Zero professionalism. Save yourself the stomachache. Skip this location. read more

Order online at 6:00pm. Still waiting inside the building at 6:26pm for my food. Slowest "fast food" I have ever experienced. Multiple employees standing around instead of assisting to improve timely delivery. read more

I ordered on the app. Then waited 25 min to get to the drive thru pickup window. They did not open the window to find out what I ordered. Sat there for another 10 minutes till they opened the window. I even beeped my horn. So it took 35 min waiting in drive thru. My mobile order was ready and ice cold. Worst fast food experience ever. Please don't waste your time going here. read more

We ordered 2 whoppers and 2 large fries. Total was 21.37. Both large fries were half empty. We received no napkins or ketchup packets. Some small diners will give actual meal for this. read more

AVOID!!! Order is always wrong. good is barely cooked. Manager should be fired. shut this place down.

My family and I were passing through the area today and decided we'd stop for a bite to eat. We stood at the counter for over 5 minutes. Multiple employees looked at us, but not a single one even acknowledged our presence. - Meanwhile, the employees in the back were clowning around. They had gloves on, but were touching each other's bodies and shirts, then proceeded to make other customers food with the same gloves. - As a former restaurant manager, I was disgusted! ... Terrible customer service and food handling ... Under this kind of management the place should just be shut down! ... If I could have given them no stars, I would have. ... We left and went across the street, where we had fast/friendly service and our food was fresh! read more

I haven't been here for almost a year.. and vowed then to never return.. i caved... HUGE MISTAKE... double cheeseburgers didn't have cheese and the French fries were undercooked. Absolutely horrible!! I've learned my lesson. read more

The food was so bad It made my asshole explode in your bathroom. the food was soggy and gross. I do recommend eating here if you like your stomach and taste buds. read more

the food was horrible. it was cold took forever to get and was hair it in. I got sick after eating it. don't go here

I would give zero stars if I could. I got the two bacon cheeseburger meal deal thing with extra Pickles. When the lady gave me my bag in drive through there was orange soda all over the bottom that got all over my leg (thankfully not my white shorts). I got home to no bacon on either burger, my extra pickle was 3 pickles on each burger which I paid 40 cents extra for. The worst park was the one burger had mild on the bottom bun, thankfully someone seen or I would've just ate it and never seen it. Absolutely terrible read more

Burger King - The mold on the bottom of my burger - Burgers Near Me - Reading, Pennsylvania

this place sucks the drive thur is so narrow i could barley get thur, also they forgot about my bbq sauce when i asked for it 3 separate times read more

Burger King - the dump - Burgers Near Me - Reading, Pennsylvania

Burger King is not a bad restaurant it's good rating I worked at Burger King Anderson Kinda bad workers or retired workers and there's some more people that just mean nasty and they want to be a manager of the Chetan to get up to the manager position good luck you find the people who work and start testing each plea you hired shack to see if you're on drugs doing drug read more

I have two meals already waiting for me due to prior screwup's from late night ordering at Burger King at this location. I just got food from there again and initially From the beginning I could tell it was not going to be good. There was all kinds of noise through the intercom and the person taking my order was not listening to me obviously or else it might of been a little bit right. I ordered two whoppers with cheese no tomatoes or pickles with diet Cokes and onion rings instead of fries in a meal coupon. The person taking my order at the Drive-through kept asking me to repeat myself because she was involved in another conversation. I get my food and I look at it and immediately see if there's tomatoes on both sandwiches and I am so allergic to tomatoes that if I eat one L suffocate before I go to a hospital. I do have an EpiPen but I don't trust those so I always double check and it's a good thing for us Burger King will be looking at a wrongful death suit right now. It also has pickles on it as well and I just don't like them but it wasn't bad life or death situation with pickles. And as we asked there was no cheese added to either burger. The onion rings had no onion in them bc they were burned out. So all there was the burned up shell. They Actually hurt to try and two. So I called the location and the disgruntled manager answered the phone. There was no smile in her voice at all. I began telling her who I was because I already had food there from two prior meals but just haven't had the people with me that were with me when I got those meals in order to be able to eat all the food that's due to me and she could pretended like she could not hear me. I had perfect reception right outside of Renders Approximately two minutes down the street. Each time she interrupted me saying she couldn't hear me I got more frustrated because I know she was lying. She got me angry enough to where I cursed a few times and the bitch hung up on me. She and/or her staff just tried to kill me but she's going to hang up on me? I called right back and they refused to answer the phone and there's no voicemail to leave a voicemail. I will be contacting the board of health as well as the Better Business Bureau perhaps even an attorney. I want to make note that I'm speaking for the nice stuff only because the DCF seems fine to me and I never had bad food or anything during the day but at night time possibly after 8 PM good luck getting anything fresh or not going to break your jaw. read more

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This Burger King is at the intersection of US-422 and Gibraltar Road. I was surprised that the parking lot had so many cars on a Sunday evening but crowding didn't seem to be a major problem. Overall, I'd have to say that the food was average for the chain but service wasn't bad at all. They just need to clean up the tables a little bit better. read more

Burger King - Chicken sandwich - Burgers Near Me - Reading, Pennsylvania

Very dissapointed in their service and food. I do not recommend them. I ordered 4 double cheese burgers with just cheese n onion only. They were gonna charge me 50 cents for cheese on a cheese burger that comes with cheese on it. That is why they are called cheese burgers for the cheese that comes on them. Also told them only cheese n onion on them got them home and they had mayo n mustard n catsup. Someone can't read there because my receed said only cheese n onion on them.It took them so long waiting at that drive thru. Notified the manager they don't care about their service never bothered to handle the problem they did not care. This is why I never see any customers there.Always empty there.Do not recommend this Burger King. Will go to some where else for my burgers where they can read n management cares as bout their customer service apparently not at this place. There are to many other burger places in that area to give my hard earned money to. read more

So both me and my boyfriend have gotten food poisoning here on separate occasions, but I honestly still like it here. Like it's not horrible food, I enjoy eating here enough to risk getting food poisoning again. read more

Ordered food from the BK app tonight. Arrived to pick it up and there were already 4 people waiting inside for food. The shift manager walked away from getting orders ready to check trash cans in the lobby and the bathrooms. He then walked back up the food and started putting it in bags without washing his hands! All of us waiting for food were telling at him to wash his hands. After waiting 20 minutes for food he tells me they don't have all the items I ordered and I need to pick something else to replace it. I tell him I want a refund and to cancel my order. I am told that I cannot get a refund because I purchased through the app and will have to call corporate to work it out with them. read more

The service is always friendly, the grounds and restaurant always clean and the staff efficient. The food is what it is, but the service makes it seem better! read more

For starters I wasn't expecting all too much from a top-tier fast food restaurant but this place just wasn't up to par with the others near me. The place doesn't seem all too clean, the workers were slow and needed me to repeat my meal several times before I was through.It seemed like we were inconveniencing them, even though we were the customers! I guess this is why I haven't been to a Burger King for many years now and hopefully I'll never have to go back. read more