I wouldn't normally say I've had a particularly great experience with this place, but never anything awful, either. Just average or above average. The reason I'm leaving a review today is because for breakfast this morning in the payment window for the drive-through, I encountered the most professional friendly young man. Great smile and just truly infectious joyous personality. Friendly good employees like that in customer service don't get acknowledged enough. The person who handed the food at the second window was very friendly also, she had a wonderful eye-smile and was friendly. Both told me to have a good day and the guy even said have a blessed day. It's nice to start your morning off with friendly customer service. I have special ordered food from this place and have never had any problems. I would call it an above average experience in general for this one, as opposed to the Stevensville one, which I have had awful experience with and have sworn I would never go to again. read more

After waiting in the drive through for almost 20 minutes (one car in front of me at time of ordering) the kids meals didn't have their toys and no sauces for any of meals in bags. Food was good. read more

Service table. They would not take a drive thru order at 8:26. Told me to drive around and get in line again. Said lobby was closed. Before 8:30pm? Drive thru window smelled like a major pot party going on inside. read more

Rude worker, out of everything but the whopper, and waited 20 minutes for food I was not given my receipt to review the store read more

What do you think? Mobile orders you order the person handing out food and taking in money does not know what you ordered. What kind of drink I don't know I don't know what the person ordered. I'm just here picking it up. Do you have a receipt? We don't have a receipt. You mean, you don't have receipts for takeout orders at the drive-through if if it was a mobile order? After lunch, I don't remember my job sheesh. How do you write something like this by the time? I get my food and drive home after messing up the round at the window my food is cold. I really dislike this place but it's close to where I live. read more

This location is incapable of getting an order out on time, much less correct. The Stevensville location is worth the drive.

Ridiculously bad customer service. Been going here for years, never expecting stellar service because it's a Burger King but this place is actually ridiculous. Last and final time I went the girl working the drive thru deliberately screwed up my order and lied to my face about it because my skin isn't the same color as hers. I wish they'd shut down so a decently run business could take it's place read more

Came about 10:00. They were not busy and must have just given us fries that sat around for a long time. Id appreciate fresh fries and would be willing to wait 5 minutes to be able to get what I paid for. Instead the fries just went into the trash. Could have some money and just bought sandwiches. read more

If I could give this place 0 stars I would. The service is the worst Ive experienced literally anywhere. We didn't receive three items out of the five items that we ordered. She said "we put everything in that bag" well we just ordered so obviously not. The manager was so rude and was no help at all. They just wanted to steal our money. Please never come to this place if you actually want to get all of your food. read more

hello Yelp. If there is any piece of advice I can give to anyone with taste buds, it is to not visit the Burger King at 2051 Washington Ave. in St. Joseph Michigan. I am not ashamed to admit that this was the worst fast food experience of my life and I don't even know why I said fast because it was the slowest service I've ever even experienced. they asked us to wait a second about 17 separate times then asked for a name which they would never use. The ambience don't even get me started. the workers were the least inviting people I've ever seen. they asked us to pull up the second window when that was the only window in the entire place with another customer. I'm utterly disgusted that the Burger King himself would allow this type of action at his phone establishment. Read the other reviews and head warning do not enter. read more

Service was horrible, staff called us "dumbass customers." Staff was also unprofessional and out of uniform.

The service is terrible. I've always liked the food but the help is rude and so incredibly slow. It wasn't that busy when I went through the drive through and 4 cars drove away which I have done on several occasions. Guess I'll drive further and see if the service is better! read more

Absolute best burger ever and the young men were fantastic! Love you guys! Best BDay ever!!! Thanks for celebrating with me.

Get ready for rude workers, long Wait times when you're the only one in line. Also take a glance on the inside and you will find trash all over the floor. What happened to the standards, especially sad since this was a brand new building. read more

I was just recently at this location and the only good thing about it was the drinks. I asked for the 2 for 10 meal them being an original chicken sandwich and a regular whopper with no onions or tomatoes. When I got my food, the chicken tasted like it was 4 days old and the bread for it was rock hard. For the whopper, they gave me an impossible whopper covered in tomatoes and onions. When I asked if they could change it they said no. Used to love coming to this location but not anymore. What has this location turned into? Smh. read more

Slow as molasses! This morning. Everyone late for work! And again today 5 minutes to put order in drive through. The slowest place for breskfast. read more

I've never had such shitty service in my life. My girlfriends burger wasn't even but together. The food was cold and they got our order wrong. It's sad that Burger King corporate won't do anything about this ether. read more

Worst service ever. No FAST FOOD.... it's SLOW ASS FOOD. OMG. been in a drive thru for 10 effin minutes. Pass this shit hole by. Btw...it's 8pm sat night. Not busy at all just staffed by a bunch of teenagers who don't give a shit. read more

The food at this Burger King is on par with other Burger King's I have been to. The problem with this BK is that their drive through is painfully slow. I have been to this location a number of times and most of the time you cannot get through the drive through in less than 15 minutes. That does not mean they have a lot of cars and it takes awhile for everyone to get their food. Most of the time it's you plus one or two cars. Very rarely is there an apology for the length of time you have had to wait. Also once you are in the line you cannot leave as there is no room to leave the line. I would say avoid this BK if possible, but since it is the only one in the area, you have little choice if you want a Whopper. read more

The past 4-5 times I've come to this specific BK location I've had a bad experience--no exaggeration. Each time I've ordered my food comes out cold and my specific instructions for my burger are either ignored or not taken serious when I order. This is frustrating because I drive 20miles to eat BK. However, I've decided to look for another location because the service at this one has been bad. read more

went to Burger King on Niles avenue last week and workers wearing masks under their nose. Also, a worker returned and came in without mask!

During the pandemic while the commercials tell you their with us it's a lie . Went here during the start of it all and was treated rudely had my food literally thrown at me cause the worker said I'm not gonna fucking touch you . Exact words . Then I had to go all the way back through the drive thru line ( it took over an hour) I deserved an apology and a full refund didn't get neither. So in the future I'll never go to another Burger King again . These people are greedy selfish pricks . I'd like to tell the owner what I think of his terrible restraint but he's probably diving into his cash pool right now. This has always been the worst Burger King , but now they're below worst . Big business like this is killing our great country . Mom and pop establishments would've thanked me . But not the BK that's here with you in this pandemic . Your commercials are fake and your company is a joke . They should tear your building down and put a Chik fil A in its place . Your a disgrace to customer service . If in St. Joe do yourself a favor . Go to Neongrill they appreciate you . As for BK your food sucks and so do your policies. Enjoy losing business . This really happened and people should stay away from St Joe BK. They'll treat you like garbage. You are zero stars with your smoke flavored crap burgers . read more

Remember "have it your way at Burger King", and "special orders don't upset us"? Forget those at this restaurant. Last evening I went thru the drive-thru (inside closed due to COVID restrictions) and ordered 3 Whoppers, all clearly requested with light mayo and extra lettuce. When I got home we discovered each was swimming in mayo, no extra lettuce, and one had no trace of tomato slices. If I go back I will not pull away without inspecting each item. BTW they were not busy, about 7PM, not another car ahead of me or behind. They just don't seem to care. read more

Decent fast food, but the service is so slow it's insane. Several times here and even with the new building they still can't put the fast in fast food. Crazy... read more

Ugh this place was terriable yesterday. I ordered chicken fry and french fry . It halfway home and tried both. They were soggy and cold. The chicked fry had no crunch what so ever and salty. Then the fries were the same way. Im going to stop going to bk. Terrible food and high calories 800 calories total for those things I can get more, cheaper, and better food at popeyes for less calories and I dontneed to tell popeyes make my order fresh so i wont get food that's been sitting out. I could get two hot biscuits and large fry for 3 bucks regular price for 600 calories. read more

I think the employees are trained to ignore customer requests for ketchup. I've had significant trouble both at the drive through and going inside to order carry out. read more

What everyone says is true. Takes forever. Must be 10 people waiting for food. Very unorganized.

I had yet another terrible experience at the st. Joseph Burger King. When I finally got my two mango smoothies after waiting 15 minutes, with only one order ahead of me, I asked if I could please have my medium fry also, the girl filling orders from the drive thru that came in after my order, snapped at me that she just got there! Every experience I've had there sine the previous manager left has been awful!!! No more of that Burger King for me!! read more

literally beyond rude every single time i come here, they don't repeat the total when taking my card & they look like they hate their job.

SLOWEST Burger King EVER!!!! Took one drive thru order and gave it out at a time.. waited 20 minutes for 3 breakfast orders.. forgot our drinks so had to wait longer for those.. two people working front area and not busy.. someone needs to light a fire under their a**.. won't go back read more