On multiple occasions at this specific location I've stood at the counter waiting and making eye contact with employees but no one wants to say a word. It wasn't until I got my food that I was able to ask for a printed receipt then they act like it's an inconvenience to them. Just hope to see better customer service, and maybe a smile in the future. read more

The staff here are extremely unprofessional. 2 Young Boys (Tyqwon and Dee) asked my young daughters for their contact information through the drive-through window. When they declined due to the obvious AGE GAP, they responded with sexual remarks towards them; some that were extremely disturbing involving tampering with their food. Not Okay. A week previous to this incident I arrived at Taco Bell and the worker seemed to be under the influence of THC, as I could smell it through the window, because of this, I received a MCDONALDS receipt, that I believe to have been his own personal receipt. I am confused as to why I have to ask for the correct receipt, from the correct establishment? Avoid this Taco Bell. read more

Cantina chicken bowl the biggest ripoff I have ever seen come out of Taco Bell 1 tablespoon of chicken and the rest vegetables. They have a vegetable bowl. Also I think that's what I got mixed up with vegetable bowl. I've got a lot of vegetables and a tablespoon of chicken for eight dollars and a big rip off. read more

Taco Bell - Water, vegetables, and a sampling of chicken price ridiculous - Fast Food Near Me - Saint Joseph, Michigan

So we came, they messed up our order after repeating ourselves 3 times. Waited 15 mins for the food, workers seemed annoyed they had to fix something they messed up after overcharging us for items we didn't even order!! As someone who used to work at this restaurant at a different location, it's insane how bad this restaurant is ran read more

To start with the kiosk wouldn't respond to my touches or punches. I gave up quickly and ordered the old fashion way. I filled my small Pepsi and was putting on the table and they called my name. My food was already ready. The best part though is that it was the BEST Mexican pizza I had ever eaten from Taco Bell. Conservatively, I guess I've eaten 300 but nothing even close to this one. They were generous with the ingredients and that's the only thing I can attribute it to. I also had pintos and cheese. It was good too. I thanked the crew as I left. I've never done that before read more

No line and I waited over 20 minutes for my order. The workers were just talking the entire time and never gave an update on my order.

They yelled at us for "being loud" in a "business establishment" . girl it's Taco Bell... no one freaking care. also we weren't even loud we we're just talking laughing and eating and SITTING at our chairs, and we didn't even argue when they got all of our orders wrong... read more

Decent option for a late night snack, with unique, very American Mexican food. Best part is the Baja blast. Only weird thing was I got my food before the person right ahead of me. They did order more than me, so I guess it's not that weird. The dining area is small, so when a crowd of teens came in, it felt extremely crowded. Workers are nice and my food came out very quickly, as did my husbands separate order. read more

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Started Doordash recently, and I'll tell you right now that this is not the business for it. The people are incredibly rude. Their hours say from 10 am - 12 am everyday except Thursdays, but they've been closed by 11 everytime we showed up. Which is fine, whatever. What was NOT fine was being YELLED at by the employees because we were just trying to do a delivery. A MANAGER at that! Do us a favor and either change your hours on your website and everywhere else it says 10 am - 12 am because I really don't feel like being yelled at again, or having our rating go down because of this store. read more

Taco Bell - This is what you get when you search them. Notice it says 11:31 up in the corner, and then it says "closes in 29 minutes". - Fast Food Near Me - Saint Joseph, Michigan

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The workers for Taco Bell seem to not care what type of food they are selling to customers. Food is disgusting

Never really had an issue here but when I did it sucked. I ordered food in drive thru over my lunch break, got back to work and saw it was made incorrectly. I called and their line was constantly busy. I tried calling again when I got off work because I wanted a refund. They asked if I still had the food for proof that it was made wrong. I threw the food away why would I keep it for hours? I did however take a picture for proof & had the receipt which did include how they were supposed to be. The lady on the phone argued with me and would not give me a refund. Said I would need to come into the store and show them the picture for proof.... read more

Stopped by with some friends here as we were traveling. We stopped inside as there was nobody in there and the drive thru line was longer. After ordering our foods, it took us about 30 minutes until we got our first order and then 45 minutes til we received our last. They said the drive thru was busy and that's why we didn't get ours which is ridiculous as we were waiting so long and the only people in there. Terrible experience here read more

The service at this Taco Bell makes it a 5-star venue relative to other fast food establishments in the area. The young man who took my order was very friendly and efficient. Additionally, he was knowledgeable about the gordita questions my wife inquired about. The kitchen staff completed our three combo meals in under two minutes and the food was fresh and well presented. Beyond the basic expectations, I was impressed when an employee held the door for me and how the sauce packs were all arranged facing forward and were parallel to one another. Little things like that set this Taco Bell apart from the rest. read more

This location is extremely slow. Hours are not clearly marked. Dining room is open but once inside they tell you it's closed. Speaker at drive through has such a low volume you can't hear. read more

i couldnt really tell if the worker in the drive thru was a boy or a girl but whoever was at the window when i got my order was rude as hell. they tried to give me a receipt and i just simply said I didn't need it and they slammed the window like they was mad about that. then, they asked me if I wanted any sauce and i said yea can i get some fire sauce. I didn't double check my box when i got it because why ask me if you werent going to put any sauce in my bag?? like you wasting mine and your breath. I don't understand why these fast food workers be so mad if you don't like your job go work somewhere else or just dont work. the only reason i gave them 2 stars is because the food was actually fresh. Do better TB seriously. read more

asked for 3 simple cheesy bean and rice burritos and they give me onion filled cheddar burritos with no rice and barely any beans, ended up just throwing it away read more

If I could give a zero rating and no stars for this Taco Bell, I would. This is the worst Taco Bell I've ever been to and I've been to multiple around Indiana and Michigan. I ordered a grilled burrito box with everything inside to be replaced with steak instead of beef, I also got a chicken quesadilla with a Baja freeze. I asked the lady Tatianna at the window for fire and hot sauce and she rudely said it was in the bag. For starters, NOTHING but the chalupa had steak in it and I specifically asked twice about replacing it with steak. There was only mild sauce in the bag and I got charged for a large freeze which is $1 upcharge and got a small. The customer service was terrible, the people are ALWAYS RUDE, and they do NOT care about the service they give to people!!! You're better off going hungry than going to this awful excuse for a Taco Bell!!! read more

Awesome friendly staff! My truck was too big to fit into their driveway so I was let in to order. Appreciate it.

Do not order a big order here. Certainly don't use the app to do so. Showed up to pick up and they hadn't even seen the ticket for our order. Nasty customer service too. read more

Just got home from the WORST fast food experience EVER . They messed up the order on two items and we only complained about one. They refused to make it right and the manager came out to the counter with her hands on her hips literally yelling at my wife that the customer is not always right. The girl that took our order was busy talking to the other counter girl in the middle of our order. My wife says she will never go to another Taco Bell again. I believe her because when I called corporate they offered coupons for free food and she turned them down saying she will not go to a company that teaches there employees to treat customers in such a unprofessional and disrespectful manner read more

this location is RUDE, GROSS, DISRESPECTFUL. they close at 10pm everyday so the website is wrong about the closing time. I don't recommend going here. unless y'all want some booty service. When they called they act like they can't hear shit and hang up. MAD RESPECTFUL read more

they were rude i asked if i could add more to my order and they said no very mean and also when i asked if i could switch the hard shell taco on my number 7 order to a chalupa she said very students we don't do that and just have a me a patrice right away didn't give the the chance to add anything else read more

It's Taco Bell. Best appreciated late at night. Visits: 10 Recommendation: crunch wrap supreme read more

So, I never ever waste my time writing reviews but this has to be said. I have NEVER had such poor customer service at any establishment. I went through the drive thru on my lunch, it was rather busy which I assumed and didn't mind. I ordered, and they failed to put anything on the screen, didn't ask me if my order was correct and told me to pull up without a total. Which is all fine and dandy until I get to the window. The cashier was a younger gal, VERY polite and sweet. She goes to hand me my drink and it's the completely wrong drink, and it looks like the receipt had the wrong drink as well. I let the younger gal know that's not what I ordered and apologized for the inconvenience because I knew it was obviously busy as hell and with covid everyone in the service industry is low in staff. Another woman which looks like a manager came behind her and asked what the problem was. The younger gal told her, and the manager seemed annoyed right off the bat. She proceeded to say she doesn't see the drink that I ordered anywhere on the screen repeatedly, and asked what else I ordered. I misheard her the first time because she was pretty far away. She rolled her eyes at me and decide to yell as she repeated herself. At this point I said "don't worry about it, I'll just take the incorrect drink, I know you guys are busy." She took the drink from the young gals hands and rolled her eyes and shook her head and said "no I'll get you your drink" and stormed off. At the end of the day this is the least of my worries, but I've never been disrespected so much when dealing with the service industry. You cannot talk to customers that way, and this is EXACTLY why I'm always afraid to speak up if I ever get an incorrect item when dining. I will no longer be going to this location. read more

So the food isn't authentic Mexican. But the service is as authentic as it gets. I always leave with a smile on my face, because the workers here treat me right. If they mess up, they make it right. read more

Good spot if you're armed with coupons. XXL nachos are pretty good. Great service all of the time.

Just went through the drive thru wanting to grab a bite to eat after I got off work. This was about 1:15am. The woman working the drive thru window was one of the most unfriendly people I have ever encountered. I'm not sure if she had to prepare the food as well as work the window but it took 15 minutes to get my order. The soda I ordered was wrong but with the looks I was getting I wasn't about to mention it to her. From now on I'll stick to going during the day! read more

This is my favorite Taco Bell in town. I've done both drive-thru and dining room and never had any trouble. The food is hot, fast and never had accuracy problems. read more

I called to ask if the drive-through was open; the man on the phone told me not to call back and hung up on me.

We ordered food to be picked up at noon and the staff had only just received the order when we got there. Understandable, not their fault. But we had to get somewhere so we just canceled the order. They wouldn't let us. Because they had already received the order we couldn't cancel it. The staff was very rude about it. We could hear them saying rude things about us on the food line. They said our only option was to wait for them to make it. They did and they did it very poorly, so we had to pay $100 for Taco Bell food that was made poorly just because the staff didn't like that we asked for an order to be canceled read more

I am a local at the st. Joe Taco Bell and i used to come often until something happened. when I go to the drive thru it takes at least 35 minutes to get my food and when I get my taco it's soggy. whenever I go the freeze machine always seems to be out of order. as well as the employees act as though I'm annoying them. I used to be a weekly customer but the service sucks now. read more

Worst Taco Bell in the history of Taco Bells. At 12:30 p.m. on a Monday, during lunch rush woman working the drive thru was slow, lazy, disrespectful, and rude. I waited in line 10 minutes before getting to the box to place my order. I repeated my order twice. It never appeared on screen. She tells me to proceed to the window for my total. 16 minutes later - a total of 26 minutes in the drive thru line - she charges me $11.11. Sounds a little high but sure. Go to hand her my card, she gets distracted and closes the window. Three minutes later reappears, runs my card, hands me the wrong drink and disappears. When she finally returns, I am pissed. I tell her, this is not what I ordered, it's the wrong drink. She asks "What?" Not excuse me, not I'm sorry. So I lose it. "It's the f..ing wrong drink!" She takes it closes the window again! Says she's giving me my money back. After waiting 26 minutes I just want my f...ing food! After arguing she starts to hand me a bag and, you guessed it, wrong order again! I tell her this. She asks what I had. I told her a No. 8 and a Mexican Pizza. Her reply after finally finding it on the screen. "Well, I don't know, that was so long ago ..."You don't know? It was so long ago? Well who's fault is that?! I'm in the middle of yelling all of this when I realize they hadn't even made my food yet! She disappears again. I have to honk to get her attention. That was it. I wanted my money back and wanted her to hurry up! I only get a 30 minute lunch break. She tells me she will take all the time she needs. I'm so done. Finally hands me back my money and gives me more condescending shit. I call her a name, she calls me a dickhead. I'm not even out of the parking lot when I realize she gave me back $9.40 - what she should have originally charged me - and not the $11.11 I paid. So I have to march into the store to get my the rest of my money back. To recap: She got the amount of my order wrong, my drink wrong, my food wrong, and my money back wrong and it only took the entirety of my lunch break. Great job! Never eating at this particular franchise ever again. read more